[Desktop-packages] [Bug 1933361] Re: Audio Problem, soundcard not detected

2021-06-25 Thread Hui Wang
Please upload the output of 'dpkg -l | grep linux-modules-extra*', let
us see if you install that package for kernel 5.11.

thx.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1933361

Title:
  Audio Problem, soundcard not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.

  My GPU is an GTX 1080 Ti.

  I have got a KVM Switch in which is connected my monitor, Keyboard and
  Mouse.

  Before the last update of Ubuntu, all worked well.

  When I go to settings in Ubuntu, I couldn't watch any audio device
  check the image attached.

  Regards.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+subscriptions

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[Desktop-packages] [Bug 1933361] Re: Audio Problem, soundcard not detected

2021-06-25 Thread Víctor
I came back to the kernel 5.8.0-59-generic configuring this in the Grub
and I have got the sound again.

But the problem still exists in the 5.11 kernel.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1933361

Title:
  Audio Problem, soundcard not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.

  My GPU is an GTX 1080 Ti.

  I have got a KVM Switch in which is connected my monitor, Keyboard and
  Mouse.

  Before the last update of Ubuntu, all worked well.

  When I go to settings in Ubuntu, I couldn't watch any audio device
  check the image attached.

  Regards.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
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[Desktop-packages] [Bug 1933361] Re: Audio Problem, soundcard not detected

2021-06-25 Thread Víctor
I only run the updates of Ubuntu. I have not installed the last kernel
by myself.

Maybe in the past I have changed something that generate that this
situation happen, but I don't remember something similar.

Are you sure that Ubuntu is not installing the 5.11 kernel by themself?

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1933361

Title:
  Audio Problem, soundcard not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.

  My GPU is an GTX 1080 Ti.

  I have got a KVM Switch in which is connected my monitor, Keyboard and
  Mouse.

  Before the last update of Ubuntu, all worked well.

  When I go to settings in Ubuntu, I couldn't watch any audio device
  check the image attached.

  Regards.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+subscriptions

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[Desktop-packages] [Bug 1933361] Re: Audio Problem, soundcard not detected

2021-06-24 Thread Hui Wang
you installed 20.04 on your machine, but the kernel version in your log
is 5.11.0-generic, how did you install the 5.11 kernel under 20.04, I
remember it is 5.8 kernel under 20.04 if you run update.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1933361

Title:
  Audio Problem, soundcard not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.

  My GPU is an GTX 1080 Ti.

  I have got a KVM Switch in which is connected my monitor, Keyboard and
  Mouse.

  Before the last update of Ubuntu, all worked well.

  When I go to settings in Ubuntu, I couldn't watch any audio device
  check the image attached.

  Regards.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+subscriptions

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[Desktop-packages] [Bug 1933361] Re: Audio Problem, soundcard not detected

2021-06-24 Thread Víctor
Why do I need to install nothing when an Ubuntu Update is installed?

It has no sense. The Ubuntu Update must have all the things that the
update need.

I have installed this:

sudo apt install linux-generic
and this:
sudo apt install linux-generic-hwe-20.04

but it doesn't work.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1933361

Title:
  Audio Problem, soundcard not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.

  My GPU is an GTX 1080 Ti.

  I have got a KVM Switch in which is connected my monitor, Keyboard and
  Mouse.

  Before the last update of Ubuntu, all worked well.

  When I go to settings in Ubuntu, I couldn't watch any audio device
  check the image attached.

  Regards.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+subscriptions

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[Desktop-packages] [Bug 1933361] Re: Audio Problem, soundcard not detected

2021-06-23 Thread Hui Wang
You forgot to install linux-modules-extra package, the audio driver is
in that package.

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1933361

Title:
  Audio Problem, soundcard not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.

  My GPU is an GTX 1080 Ti.

  I have got a KVM Switch in which is connected my monitor, Keyboard and
  Mouse.

  Before the last update of Ubuntu, all worked well.

  When I go to settings in Ubuntu, I couldn't watch any audio device
  check the image attached.

  Regards.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+subscriptions

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[Desktop-packages] [Bug 1933361] Re: Audio Problem, soundcard not detected

2021-06-23 Thread Víctor
Added aditional info.

** Attachment added: "prevboot.txt"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+attachment/5506501/+files/prevboot.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1933361

Title:
  Audio Problem, soundcard not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.

  My GPU is an GTX 1080 Ti.

  I have got a KVM Switch in which is connected my monitor, Keyboard and
  Mouse.

  Before the last update of Ubuntu, all worked well.

  When I go to settings in Ubuntu, I couldn't watch any audio device
  check the image attached.

  Regards.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+subscriptions

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[Desktop-packages] [Bug 1933361] Re: Audio Problem, soundcard not detected

2021-06-23 Thread Víctor
Added aditional info.

** Attachment added: "lspcik.txt"
   
https://bugs.launchpad.net/ubuntu/+source/alsa-driver/+bug/1933361/+attachment/5506502/+files/lspcik.txt

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1933361

Title:
  Audio Problem, soundcard not detected

Status in alsa-driver package in Ubuntu:
  New

Bug description:
  Hi,

  After last patch in Ubuntu 20.04.2 LTS, I have lost my audio.

  I have got an Asus monitor with speakers inside the monitor. The sound
  come to the monitor from the HDMI cable.

  My GPU is an GTX 1080 Ti.

  I have got a KVM Switch in which is connected my monitor, Keyboard and
  Mouse.

  Before the last update of Ubuntu, all worked well.

  When I go to settings in Ubuntu, I couldn't watch any audio device
  check the image attached.

  Regards.

  ProblemType: Bug
  DistroRelease: Ubuntu 20.04
  Package: alsa-base 1.0.25+dfsg-0ubuntu5
  ProcVersionSignature: Ubuntu 5.11.0-22.23~20.04.1-generic 5.11.21
  Uname: Linux 5.11.0-22-generic x86_64
  NonfreeKernelModules: nvidia_modeset nvidia
  ApportVersion: 2.20.11-0ubuntu27.18
  Architecture: amd64
  AudioDevicesInUse: Error: command ['fuser', '-v', '/dev/snd/seq', 
'/dev/snd/timer'] failed with exit code 1:
  CasperMD5CheckResult: skip
  CurrentDesktop: ubuntu:GNOME
  Date: Wed Jun 23 17:30:22 2021
  InstallationDate: Installed on 2021-01-14 (159 days ago)
  InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
  PackageArchitecture: all
  ProcEnviron:
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=
   LANG=es_ES.UTF-8
   SHELL=/bin/bash
  SourcePackage: alsa-driver
  Symptom: audio
  Title: PCI/internal sound card not detected
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 12/04/2020
  dmi.bios.release: 5.17
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 3001
  dmi.board.asset.tag: Default string
  dmi.board.name: PRIME X570-PRO
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev X.0x
  dmi.chassis.asset.tag: Default string
  dmi.chassis.type: 3
  dmi.chassis.vendor: Default string
  dmi.chassis.version: Default string
  dmi.modalias: 
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
  dmi.product.family: To be filled by O.E.M.
  dmi.product.name: System Product Name
  dmi.product.sku: SKU
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

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