Public bug reported:
Hi,
after the last Ubuntu updates, I have lost the sound of my screen
speakers (yes the monitor has got integrated a speakers), this sound is
provided from the GPU via HDMI: [System Product Name, Nvidia GPU 82
HDMI/DP, Digital Out, HDMI]
Sometimes when I reboot the PC, it works and detect the Nvidia GPU 82
HDMI/DP and I can hear the sound of the screen speakers. But a lot of
times when I switch on the PC the selected sound card is Digital S/PDIF
Family 17h and I can't hear nothing when it happens.
If I try to change the sound card, I can't, it doesn't appear in the
sound settings options. If I use Pulse Audio, It doesn't appear in it
too.
Please, fix this bug, It is very annoying to turn on the PC and not hear
anything.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-59-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: pitx 1733 F.... pulseaudio
/dev/snd/controlC1: pitx 1733 F.... pulseaudio
/dev/snd/controlC0: pitx 1733 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 18 18:46:27 2021
InstallationDate: Installed on 2021-01-14 (215 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: GP102 HDMI Audio Controller - HDA NVidia
Symptom_Jack: Digital Out, HDMI
Symptom_Type: Only some of outputs are working
Title: [System Product Name, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI] Playback
problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/04/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3001
dmi.board.asset.tag: Default string
dmi.board.name: PRIME X570-PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal third-party-packages
** Attachment added: "prevboot.txt"
https://bugs.launchpad.net/bugs/1940458/+attachment/5518796/+files/prevboot.txt
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1940458
Title:
Audio Device not recognized. Problem with sound.
Status in alsa-driver package in Ubuntu:
New
Bug description:
Hi,
after the last Ubuntu updates, I have lost the sound of my screen
speakers (yes the monitor has got integrated a speakers), this sound
is provided from the GPU via HDMI: [System Product Name, Nvidia GPU 82
HDMI/DP, Digital Out, HDMI]
Sometimes when I reboot the PC, it works and detect the Nvidia GPU 82
HDMI/DP and I can hear the sound of the screen speakers. But a lot of
times when I switch on the PC the selected sound card is Digital
S/PDIF Family 17h and I can't hear nothing when it happens.
If I try to change the sound card, I can't, it doesn't appear in the
sound settings options. If I use Pulse Audio, It doesn't appear in it
too.
Please, fix this bug, It is very annoying to turn on the PC and not
hear anything.
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.8.0-59.66~20.04.1-generic 5.8.18
Uname: Linux 5.8.0-59-generic x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu27.18
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC2: pitx 1733 F.... pulseaudio
/dev/snd/controlC1: pitx 1733 F.... pulseaudio
/dev/snd/controlC0: pitx 1733 F.... pulseaudio
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Aug 18 18:46:27 2021
InstallationDate: Installed on 2021-01-14 (215 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
ProcEnviron:
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=es_ES.UTF-8
SHELL=/bin/bash
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:NVidia failed
Symptom_Card: GP102 HDMI Audio Controller - HDA NVidia
Symptom_Jack: Digital Out, HDMI
Symptom_Type: Only some of outputs are working
Title: [System Product Name, Nvidia GPU 82 HDMI/DP, Digital Out, HDMI]
Playback problem
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 12/04/2020
dmi.bios.release: 5.17
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: 3001
dmi.board.asset.tag: Default string
dmi.board.name: PRIME X570-PRO
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: Rev X.0x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvr3001:bd12/04/2020:br5.17:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnPRIMEX570-PRO:rvrRevX.0x:cvnDefaultstring:ct3:cvrDefaultstring:
dmi.product.family: To be filled by O.E.M.
dmi.product.name: System Product Name
dmi.product.sku: SKU
dmi.product.version: System Version
dmi.sys.vendor: System manufacturer
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