apport information ** Attachment added: "ProcCpuinfoMinimal.txt" https://bugs.launchpad.net/bugs/1949958/+attachment/5538410/+files/ProcCpuinfoMinimal.txt
** Summary changed: - External Jack produce garbled sound + External Jack produce garbled sound with alc293 ** Description changed: External Jack produce garbled sound + + We tried alc293-dell1 and alc293-dell , but it does not change anything + + It seems it was working with some older 5.11 kernel ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3.12 ProcVersionSignature: Ubuntu 5.11.0-38.42~20.04.1-generic 5.11.22 Uname: Linux 5.11.0-38-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: pandora 3069 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: pandora 3069 F.... pulseaudio CasperMD5CheckResult: skip Date: Fri Nov 5 12:06:01 2021 InstallationDate: Installed on 2020-10-13 (387 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) ProcEnviron: - TERM=xterm - PATH=(custom, no user) - LANG=fr_FR.UTF-8 - SHELL=/bin/bash + TERM=xterm + PATH=(custom, no user) + LANG=fr_FR.UTF-8 + SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/24/2020 dmi.bios.release: 7.4 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.04 dmi.board.asset.tag: Tag 12345 dmi.board.name: NL4x_NL5xLU dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.ec.firmware.release: 7.2 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.04:bd09/24/2020:br7.4:efr7.2:svnNotebook:pnNL4x_NL5xLU:pvrNotApplicable:skuNotApplicable:rvnNotebook:rnNL4x_NL5xLU:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: NL4x_NL5xLU dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: Notebook - --- + --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: - USER PID ACCESS COMMAND - /dev/snd/controlC0: pandora 3069 F.... pulseaudio + USER PID ACCESS COMMAND + /dev/snd/controlC0: pandora 3069 F.... pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-10-13 (387 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Package: pulseaudio 1:13.99.1-1ubuntu3.12 PackageArchitecture: amd64 ProcEnviron: - TERM=xterm - PATH=(custom, no user) - LANG=fr_FR.UTF-8 - SHELL=/bin/bash + TERM=xterm + PATH=(custom, no user) + LANG=fr_FR.UTF-8 + SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.11.0-38.42~20.04.1-generic 5.11.22 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. Tags: focal Uname: Linux 5.11.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 09/24/2020 dmi.bios.release: 7.4 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.04 dmi.board.asset.tag: Tag 12345 dmi.board.name: NL4x_NL5xLU dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.ec.firmware.release: 7.2 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.04:bd09/24/2020:br7.4:efr7.2:svnNotebook:pnNL4x_NL5xLU:pvrNotApplicable:skuNotApplicable:rvnNotebook:rnNL4x_NL5xLU:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: NL4x_NL5xLU dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: Notebook -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to pulseaudio in Ubuntu. https://bugs.launchpad.net/bugs/1949958 Title: External Jack produce garbled sound with alc293 Status in pulseaudio package in Ubuntu: New Bug description: External Jack produce garbled sound We tried alc293-dell1 and alc293-dell , but it does not change anything It seems it was working with some older 5.11 kernel ProblemType: Bug DistroRelease: Ubuntu 20.04 Package: pulseaudio 1:13.99.1-1ubuntu3.12 ProcVersionSignature: Ubuntu 5.11.0-38.42~20.04.1-generic 5.11.22 Uname: Linux 5.11.0-38-generic x86_64 ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pandora 3069 F.... pulseaudio CasperMD5CheckResult: skip Date: Fri Nov 5 12:06:01 2021 InstallationDate: Installed on 2020-10-13 (387 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. SourcePackage: pulseaudio UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 09/24/2020 dmi.bios.release: 7.4 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.04 dmi.board.asset.tag: Tag 12345 dmi.board.name: NL4x_NL5xLU dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.ec.firmware.release: 7.2 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.04:bd09/24/2020:br7.4:efr7.2:svnNotebook:pnNL4x_NL5xLU:pvrNotApplicable:skuNotApplicable:rvnNotebook:rnNL4x_NL5xLU:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: NL4x_NL5xLU dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: Notebook --- ProblemType: Bug ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USER PID ACCESS COMMAND /dev/snd/controlC0: pandora 3069 F.... pulseaudio CasperMD5CheckResult: skip DistroRelease: Ubuntu 20.04 InstallationDate: Installed on 2020-10-13 (387 days ago) InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731) Package: pulseaudio 1:13.99.1-1ubuntu3.12 PackageArchitecture: amd64 ProcEnviron: TERM=xterm PATH=(custom, no user) LANG=fr_FR.UTF-8 SHELL=/bin/bash ProcVersionSignature: Ubuntu 5.11.0-38.42~20.04.1-generic 5.11.22 PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon. Tags: focal Uname: Linux 5.11.0-38-generic x86_64 UpgradeStatus: No upgrade log present (probably fresh install) UserGroups: N/A _MarkForUpload: True dmi.bios.date: 09/24/2020 dmi.bios.release: 7.4 dmi.bios.vendor: INSYDE Corp. dmi.bios.version: 1.07.04 dmi.board.asset.tag: Tag 12345 dmi.board.name: NL4x_NL5xLU dmi.board.vendor: Notebook dmi.board.version: Not Applicable dmi.chassis.asset.tag: No Asset Tag dmi.chassis.type: 10 dmi.chassis.vendor: No Enclosure dmi.chassis.version: N/A dmi.ec.firmware.release: 7.2 dmi.modalias: dmi:bvnINSYDECorp.:bvr1.07.04:bd09/24/2020:br7.4:efr7.2:svnNotebook:pnNL4x_NL5xLU:pvrNotApplicable:skuNotApplicable:rvnNotebook:rnNL4x_NL5xLU:rvrNotApplicable:cvnNoEnclosure:ct10:cvrN/A: dmi.product.family: Not Applicable dmi.product.name: NL4x_NL5xLU dmi.product.sku: Not Applicable dmi.product.version: Not Applicable dmi.sys.vendor: Notebook To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+bug/1949958/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
