[Desktop-packages] [Bug 1966589] Re: Upgrader unable to contact snap store
I was able to recreate this on an Ubuntu 20.04 LTS system by editing /etc/apt/sources.list so that focal was replaced with jammy and then running `sudo apt-get update` and `sudo apt-get dist-upgrade`. I then found the following in the terminal: Errors were encountered while processing: /tmp/apt-dpkg-install-pYF5m8/17-firefox_1%3a1snap1-0ubuntu1_amd64.deb Error: Timeout was reached E: Sub-process /usr/bin/dpkg returned an error code (1) And the same error as posted earlier in /var/log/apt/term.log: ==> Installing the firefox snap^M error: cannot perform the following tasks:^M - Run configure hook of "firefox" snap if present (run hook "configure": error: cannot create transient scope: DBus error "org.freedesktop.DBus.Error.TimedOut": [Failed to activate service 'org.freedesktop.systemd1': timed out (service_start_timeout=25000ms)])^M dpkg: error processing archive /tmp/apt-dpkg-install-pYF5m8/17-firefox_1%3a1snap1-0ubuntu1_amd64.deb (--unpack):^M new firefox package pre-installation script subprocess returned error exit status 1^M ** Changed in: firefox (Ubuntu) Milestone: None => ubuntu-22.04 ** Summary changed: - Upgrader unable to contact snap store + release upgrade fails due to `firefox package pre-installation script subprocess returned error exit status 1` -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1966589 Title: release upgrade fails due to `firefox package pre-installation script subprocess returned error exit status 1` Status in firefox package in Ubuntu: New Status in ubuntu-release-upgrader package in Ubuntu: New Bug description: Upgrading from Lubuntu Focal 20.04.4 to Lubuntu Jammy 22.04 (date 27.03.2022) The upgrader was unable to connect to the snap store in order to install the firefox snap The upgrade was performed with GUI - do-release-upgrade -d -m desktop -f DistUpgradeViewKDE The error "could not install the upgrades" was received. I closed the error and then received th dialog box message "upgrade complete but there were errors during the upgrade process" After rebooting I received an upgrade notification and the Firefox snap was installed. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.7 ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27 Uname: Linux 5.15.0-23-generic x86_64 ApportVersion: 2.20.11-0ubuntu79 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: LXQt Date: Sun Mar 27 13:08:26 2022 InstallationDate: Installed on 2022-03-27 (0 days ago) InstallationMedia: Lubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to jammy on 2022-03-27 (0 days ago) VarLogDistupgradeXorgFixuplog: INFO:root:/usr/bin/do-release-upgrade running INFO:root:No xorg.conf, exiting --- ProblemType: Bug AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kf 950 F pulseaudio BuildID: 20220322144853 CasperMD5CheckResult: skip Channel: Unavailable CurrentDesktop: LXQt DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:364 DefaultProfileThemes: extensions.sqlite corrupt or missing DistroRelease: Ubuntu 22.04 ForcedLayersAccel: False InstallationDate: Installed on 2022-03-30 (0 days ago) InstallationMedia: Lubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223) IpRoute: default via 192.168.1.1 dev enp0s31f6 proto dhcp metric 100 192.168.1.0/24 dev enp0s31f6 proto kernel scope link src 192.168.1.250 metric 100 Package: ubuntu-release-upgrader PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19 Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:364 Profile0PrefSources: prefs.js Profile0Themes: extensions.sqlite corrupt or missing Profiles: Profile1 (Default) - LastVersion=None/None (Out of date) Profile0 - LastVersion=98.0.2/20220322144853 (In use) RunningIncompatibleAddons: False Tags: jammy Uname: Linux 5.13.0-39-generic x86_64 UpgradeStatus: Upgraded to jammy on
[Desktop-packages] [Bug 1966589] Re: Upgrader unable to contact snap store
Tested again - this time with TUI interface (do-release-upgrade) from a terminal and the upgrade finished with the error - "This upgrade has finished but there were errors.." During the upgrade I noticed that the snap store was not contacted. After reboot I noticed that Firefox was still the deb version - opened Discover to apply updates and noticed (see screenshot) that758.4 MB were waiting to update. Comments 6 to 14 are from this upgrade. Also note - running lsb_release - r shows 22.04 (wallpaper not updated) and Prompt shows = Prompt=lts I thought best to not file a new bug report as it seems to be same result of snap store. ** Attachment added: "screen1.jpg" https://bugs.launchpad.net/ubuntu/+source/ubuntu-release-upgrader/+bug/1966589/+attachment/5574769/+files/screen1.jpg -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1966589 Title: Upgrader unable to contact snap store Status in firefox package in Ubuntu: New Status in ubuntu-release-upgrader package in Ubuntu: New Bug description: Upgrading from Lubuntu Focal 20.04.4 to Lubuntu Jammy 22.04 (date 27.03.2022) The upgrader was unable to connect to the snap store in order to install the firefox snap The upgrade was performed with GUI - do-release-upgrade -d -m desktop -f DistUpgradeViewKDE The error "could not install the upgrades" was received. I closed the error and then received th dialog box message "upgrade complete but there were errors during the upgrade process" After rebooting I received an upgrade notification and the Firefox snap was installed. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.7 ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27 Uname: Linux 5.15.0-23-generic x86_64 ApportVersion: 2.20.11-0ubuntu79 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: LXQt Date: Sun Mar 27 13:08:26 2022 InstallationDate: Installed on 2022-03-27 (0 days ago) InstallationMedia: Lubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to jammy on 2022-03-27 (0 days ago) VarLogDistupgradeXorgFixuplog: INFO:root:/usr/bin/do-release-upgrade running INFO:root:No xorg.conf, exiting --- ProblemType: Bug AddonCompatCheckDisabled: False ApportVersion: 2.20.11-0ubuntu27.21 Architecture: amd64 AudioDevicesInUse: USERPID ACCESS COMMAND /dev/snd/controlC0: kf 950 F pulseaudio BuildID: 20220322144853 CasperMD5CheckResult: skip Channel: Unavailable CurrentDesktop: LXQt DefaultProfileExtensions: extensions.sqlite corrupt or missing DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) DefaultProfileLocales: extensions.sqlite corrupt or missing DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:364 DefaultProfileThemes: extensions.sqlite corrupt or missing DistroRelease: Ubuntu 22.04 ForcedLayersAccel: False InstallationDate: Installed on 2022-03-30 (0 days ago) InstallationMedia: Lubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223) IpRoute: default via 192.168.1.1 dev enp0s31f6 proto dhcp metric 100 192.168.1.0/24 dev enp0s31f6 proto kernel scope link src 192.168.1.250 metric 100 Package: ubuntu-release-upgrader PackageArchitecture: amd64 ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19 Profile0Extensions: extensions.sqlite corrupt or missing Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) Profile0Locales: extensions.sqlite corrupt or missing Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:364 Profile0PrefSources: prefs.js Profile0Themes: extensions.sqlite corrupt or missing Profiles: Profile1 (Default) - LastVersion=None/None (Out of date) Profile0 - LastVersion=98.0.2/20220322144853 (In use) RunningIncompatibleAddons: False Tags: jammy Uname: Linux 5.13.0-39-generic x86_64 UpgradeStatus: Upgraded to jammy on 2022-03-30 (0 days ago) UserGroups: adm cdrom dip lpadmin plugdev sudo _MarkForUpload: True dmi.bios.date: 07/08/2021 dmi.bios.release: 1.20 dmi.bios.vendor: Dell Inc. dmi.bios.version: 1.20.2 dmi.board.name: 0Y7WYT dmi.board.vendor: Dell Inc. dmi.board.version: A00 dmi.chassis.type: 3 dmi.chassis.vendor: Dell Inc. dmi.modalias: dmi:bvnDellInc.:bvr1.20.2:bd07/08/2021:br1.20:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0Y7WYT:rvrA00:cvnDellInc.:ct3:cvr:sku06B9: dmi.product.family: OptiPlex dmi.product.name: OptiPlex 7040 dmi.product.sku: 06B9
[Desktop-packages] [Bug 1966589] Re: Upgrader unable to contact snap store
apport information ** Tags added: apport-collected ** Description changed: Upgrading from Lubuntu Focal 20.04.4 to Lubuntu Jammy 22.04 (date 27.03.2022) The upgrader was unable to connect to the snap store in order to install the firefox snap The upgrade was performed with GUI - do-release-upgrade -d -m desktop -f DistUpgradeViewKDE The error "could not install the upgrades" was received. I closed the error and then received th dialog box message "upgrade complete but there were errors during the upgrade process" After rebooting I received an upgrade notification and the Firefox snap was installed. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.7 ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27 Uname: Linux 5.15.0-23-generic x86_64 ApportVersion: 2.20.11-0ubuntu79 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: LXQt Date: Sun Mar 27 13:08:26 2022 InstallationDate: Installed on 2022-03-27 (0 days ago) InstallationMedia: Lubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to jammy on 2022-03-27 (0 days ago) VarLogDistupgradeXorgFixuplog: INFO:root:/usr/bin/do-release-upgrade running INFO:root:No xorg.conf, exiting + --- + ProblemType: Bug + AddonCompatCheckDisabled: False + ApportVersion: 2.20.11-0ubuntu27.21 + Architecture: amd64 + AudioDevicesInUse: + USERPID ACCESS COMMAND + /dev/snd/controlC0: kf 950 F pulseaudio + BuildID: 20220322144853 + CasperMD5CheckResult: skip + Channel: Unavailable + CurrentDesktop: LXQt + DefaultProfileExtensions: extensions.sqlite corrupt or missing + DefaultProfileIncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) + DefaultProfileLocales: extensions.sqlite corrupt or missing + DefaultProfilePrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:364 + DefaultProfileThemes: extensions.sqlite corrupt or missing + DistroRelease: Ubuntu 22.04 + ForcedLayersAccel: False + InstallationDate: Installed on 2022-03-30 (0 days ago) + InstallationMedia: Lubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223) + IpRoute: + default via 192.168.1.1 dev enp0s31f6 proto dhcp metric 100 + 192.168.1.0/24 dev enp0s31f6 proto kernel scope link src 192.168.1.250 metric 100 + Package: ubuntu-release-upgrader + PackageArchitecture: amd64 + ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19 + Profile0Extensions: extensions.sqlite corrupt or missing + Profile0IncompatibleExtensions: Unavailable (corrupt or non-existant compatibility.ini or extensions.sqlite) + Profile0Locales: extensions.sqlite corrupt or missing + Profile0PrefErrors: Unexpected character ',' before close parenthesis @ /usr/lib/firefox/omni.ja:greprefs.js:364 + Profile0PrefSources: prefs.js + Profile0Themes: extensions.sqlite corrupt or missing + Profiles: + Profile1 (Default) - LastVersion=None/None (Out of date) + Profile0 - LastVersion=98.0.2/20220322144853 (In use) + RunningIncompatibleAddons: False + Tags: jammy + Uname: Linux 5.13.0-39-generic x86_64 + UpgradeStatus: Upgraded to jammy on 2022-03-30 (0 days ago) + UserGroups: adm cdrom dip lpadmin plugdev sudo + _MarkForUpload: True + dmi.bios.date: 07/08/2021 + dmi.bios.release: 1.20 + dmi.bios.vendor: Dell Inc. + dmi.bios.version: 1.20.2 + dmi.board.name: 0Y7WYT + dmi.board.vendor: Dell Inc. + dmi.board.version: A00 + dmi.chassis.type: 3 + dmi.chassis.vendor: Dell Inc. + dmi.modalias: dmi:bvnDellInc.:bvr1.20.2:bd07/08/2021:br1.20:svnDellInc.:pnOptiPlex7040:pvr:rvnDellInc.:rn0Y7WYT:rvrA00:cvnDellInc.:ct3:cvr:sku06B9: + dmi.product.family: OptiPlex + dmi.product.name: OptiPlex 7040 + dmi.product.sku: 06B9 + dmi.sys.vendor: Dell Inc. ** Attachment added: "AlsaInfo.txt" https://bugs.launchpad.net/bugs/1966589/+attachment/5574759/+files/AlsaInfo.txt -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1966589 Title: Upgrader unable to contact snap store Status in firefox package in Ubuntu: New Status in ubuntu-release-upgrader package in Ubuntu: New Bug description: Upgrading from Lubuntu Focal 20.04.4 to Lubuntu Jammy 22.04 (date 27.03.2022) The upgrader was unable to connect to the snap store in order to install the firefox snap The upgrade was performed with GUI - do-release-upgrade -d -m desktop -f DistUpgradeViewKDE The error "could not install the upgrades" was received. I closed the error and then received th dialog box message "upgrade complete but there were errors during the upgrade process" After rebooting I received an upgrade notification and the Firefox snap was installed.
[Desktop-packages] [Bug 1966589] Re: Upgrader unable to contact snap store
** Changed in: ubuntu-release-upgrader (Ubuntu) Milestone: None => ubuntu-22.04 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1966589 Title: Upgrader unable to contact snap store Status in firefox package in Ubuntu: New Status in ubuntu-release-upgrader package in Ubuntu: New Bug description: Upgrading from Lubuntu Focal 20.04.4 to Lubuntu Jammy 22.04 (date 27.03.2022) The upgrader was unable to connect to the snap store in order to install the firefox snap The upgrade was performed with GUI - do-release-upgrade -d -m desktop -f DistUpgradeViewKDE The error "could not install the upgrades" was received. I closed the error and then received th dialog box message "upgrade complete but there were errors during the upgrade process" After rebooting I received an upgrade notification and the Firefox snap was installed. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.7 ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27 Uname: Linux 5.15.0-23-generic x86_64 ApportVersion: 2.20.11-0ubuntu79 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: LXQt Date: Sun Mar 27 13:08:26 2022 InstallationDate: Installed on 2022-03-27 (0 days ago) InstallationMedia: Lubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to jammy on 2022-03-27 (0 days ago) VarLogDistupgradeXorgFixuplog: INFO:root:/usr/bin/do-release-upgrade running INFO:root:No xorg.conf, exiting To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1966589/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 1966589] Re: Upgrader unable to contact snap store
** Also affects: firefox (Ubuntu) Importance: Undecided Status: New -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to firefox in Ubuntu. https://bugs.launchpad.net/bugs/1966589 Title: Upgrader unable to contact snap store Status in firefox package in Ubuntu: New Status in ubuntu-release-upgrader package in Ubuntu: New Bug description: Upgrading from Lubuntu Focal 20.04.4 to Lubuntu Jammy 22.04 (date 27.03.2022) The upgrader was unable to connect to the snap store in order to install the firefox snap The upgrade was performed with GUI - do-release-upgrade -d -m desktop -f DistUpgradeViewKDE The error "could not install the upgrades" was received. I closed the error and then received th dialog box message "upgrade complete but there were errors during the upgrade process" After rebooting I received an upgrade notification and the Firefox snap was installed. ProblemType: Bug DistroRelease: Ubuntu 22.04 Package: ubuntu-release-upgrader-core 1:22.04.7 ProcVersionSignature: Ubuntu 5.15.0-23.23-generic 5.15.27 Uname: Linux 5.15.0-23-generic x86_64 ApportVersion: 2.20.11-0ubuntu79 Architecture: amd64 CasperMD5CheckResult: unknown CrashDB: ubuntu CurrentDesktop: LXQt Date: Sun Mar 27 13:08:26 2022 InstallationDate: Installed on 2022-03-27 (0 days ago) InstallationMedia: Lubuntu 20.04.4 LTS "Focal Fossa" - Release amd64 (20220223) PackageArchitecture: all SourcePackage: ubuntu-release-upgrader Symptom: ubuntu-release-upgrader UpgradeStatus: Upgraded to jammy on 2022-03-27 (0 days ago) VarLogDistupgradeXorgFixuplog: INFO:root:/usr/bin/do-release-upgrade running INFO:root:No xorg.conf, exiting To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/firefox/+bug/1966589/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
