Public bug reported:
In the last 24 hours, my system has started having skipping/stuttering
audio when gaming, or watching videos on youtube in chrome, and no audio
at all when using VLC to play music files or watching youtube in
Firefox.
I believe I did a system update in the last week or so but I don't know
if that is the cause.
Description: Ubuntu 20.04.4 LTS
Release: 20.04
alsa-base:
Installed: 1.0.25+dfsg-0ubuntu5
Candidate: 1.0.25+dfsg-0ubuntu5
Version table:
*** 1.0.25+dfsg-0ubuntu5 500
500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages
500 http://us.archive.ubuntu.com/ubuntu focal/main i386 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-39-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 6 00:05:34 2022
InstallationDate: Installed on 2020-08-31 (582 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Headset successful
Symptom_Card: G930 - Logitech G930 Headset
Symptom_PulseAudioLog:
Apr 05 23:40:42 nzxt dbus-daemon[1169]: [system] Activating via systemd:
service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service'
requested by ':1.40' (uid=125 pid=1765 comm="/usr/bin/pulseaudio --daemonize=no
--log-target=jo" label="unconfined")
Apr 05 23:41:59 nzxt systemd[1655]: pulseaudio.service: Succeeded.
Apr 05 23:42:09 nzxt systemd[1655]: pulseaudio.socket: Succeeded.
Apr 05 23:49:33 nzxt sudo[8926]: root : TTY=unknown ; PWD=/home/raj ;
USER=raj ; ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ;
COMMAND=/usr/bin/xdg-open
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+filebug/b77c80a0-b575-11ec-b9ed-40a8f0305cb4?
Apr 05 23:54:56 nzxt sudo[11680]: root : TTY=unknown ; PWD=/home/raj ;
USER=raj ; ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ;
COMMAND=/usr/bin/xdg-open
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+filebug/77aee818-b576-11ec-b78d-40a8f0308420?
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or
crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2019
dmi.bios.release: 5.14
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F50
dmi.board.asset.tag: Default string
dmi.board.name: B450 I AORUS PRO WIFI-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:br5.14:svnGigabyteTechnologyCo.,Ltd.:pnB450IAORUSPROWIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB450IAORUSPROWIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: Default string
dmi.product.name: B450 I AORUS PRO WIFI
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
** Affects: alsa-driver (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug focal
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to alsa-driver in Ubuntu.
https://bugs.launchpad.net/bugs/1967995
Title:
[USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or
crackling sound
Status in alsa-driver package in Ubuntu:
New
Bug description:
In the last 24 hours, my system has started having skipping/stuttering
audio when gaming, or watching videos on youtube in chrome, and no
audio at all when using VLC to play music files or watching youtube in
Firefox.
I believe I did a system update in the last week or so but I don't
know if that is the cause.
Description: Ubuntu 20.04.4 LTS
Release: 20.04
alsa-base:
Installed: 1.0.25+dfsg-0ubuntu5
Candidate: 1.0.25+dfsg-0ubuntu5
Version table:
*** 1.0.25+dfsg-0ubuntu5 500
500 http://us.archive.ubuntu.com/ubuntu focal/main amd64 Packages
500 http://us.archive.ubuntu.com/ubuntu focal/main i386 Packages
100 /var/lib/dpkg/status
ProblemType: Bug
DistroRelease: Ubuntu 20.04
Package: alsa-base 1.0.25+dfsg-0ubuntu5
ProcVersionSignature: Ubuntu 5.13.0-39.44~20.04.1-generic 5.13.19
Uname: Linux 5.13.0-39-generic x86_64
ApportVersion: 2.20.11-0ubuntu27.21
Architecture: amd64
CasperMD5CheckResult: skip
CurrentDesktop: ubuntu:GNOME
Date: Wed Apr 6 00:05:34 2022
InstallationDate: Installed on 2020-08-31 (582 days ago)
InstallationMedia: Ubuntu 20.04.1 LTS "Focal Fossa" - Release amd64 (20200731)
PackageArchitecture: all
SourcePackage: alsa-driver
Symptom: audio
Symptom_AlsaPlaybackTest: ALSA playback test through plughw:Headset successful
Symptom_Card: G930 - Logitech G930 Headset
Symptom_PulseAudioLog:
Apr 05 23:40:42 nzxt dbus-daemon[1169]: [system] Activating via systemd:
service name='org.freedesktop.RealtimeKit1' unit='rtkit-daemon.service'
requested by ':1.40' (uid=125 pid=1765 comm="/usr/bin/pulseaudio --daemonize=no
--log-target=jo" label="unconfined")
Apr 05 23:41:59 nzxt systemd[1655]: pulseaudio.service: Succeeded.
Apr 05 23:42:09 nzxt systemd[1655]: pulseaudio.socket: Succeeded.
Apr 05 23:49:33 nzxt sudo[8926]: root : TTY=unknown ; PWD=/home/raj ;
USER=raj ; ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ;
COMMAND=/usr/bin/xdg-open
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+filebug/b77c80a0-b575-11ec-b9ed-40a8f0305cb4?
Apr 05 23:54:56 nzxt sudo[11680]: root : TTY=unknown ; PWD=/home/raj ;
USER=raj ; ENV=DBUS_SESSION_BUS_ADDRESS=unix:path=/run/user/1000/bus ;
COMMAND=/usr/bin/xdg-open
https://bugs.launchpad.net/ubuntu/+source/pulseaudio/+filebug/77aee818-b576-11ec-b78d-40a8f0308420?
Symptom_PulsePlaybackTest: PulseAudio playback test successful
Symptom_Type: Underruns, dropouts, or "crackling" sound
Title: [USB-Audio - Logitech G930 Headset, playback] Underruns, dropouts or
crackling sound
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 11/27/2019
dmi.bios.release: 5.14
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F50
dmi.board.asset.tag: Default string
dmi.board.name: B450 I AORUS PRO WIFI-CF
dmi.board.vendor: Gigabyte Technology Co., Ltd.
dmi.board.version: x.x
dmi.chassis.asset.tag: Default string
dmi.chassis.type: 3
dmi.chassis.vendor: Default string
dmi.chassis.version: Default string
dmi.modalias:
dmi:bvnAmericanMegatrendsInc.:bvrF50:bd11/27/2019:br5.14:svnGigabyteTechnologyCo.,Ltd.:pnB450IAORUSPROWIFI:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnB450IAORUSPROWIFI-CF:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring:
dmi.product.family: Default string
dmi.product.name: B450 I AORUS PRO WIFI
dmi.product.sku: Default string
dmi.product.version: Default string
dmi.sys.vendor: Gigabyte Technology Co., Ltd.
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