Public bug reported:
Gnome software regularly seems to have problems with getting it's
updates or handle them properly.
It's not clearly reproducible, as sometimes it sems to work.
This time, the steps to get there were:
* open the gnome software app
* see some updates being offered
* click on update all
* wait a while
* return to the computer and see the application saying "checking..." at the
top left
* wait for 10, 20, 30 minutes - but nothing changes, it keeps trying to fetch
some updates, but I dont get any information from where and what and why it
takes so long to just look if there are any updates or my installed
applications are current
There are a bunch of journalctl entries maybe related to that, that I
will add in the comments for their size
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-software 41.5-2
ProcVersionSignature: Ubuntu 5.15.0-41.44-lowlatency 5.15.39
Uname: Linux 5.15.0-41-lowlatency x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 26 16:20:41 2022
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2020-04-12 (834 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
InstalledPlugins:
gnome-software-plugin-flatpak 41.5-2
gnome-software-plugin-snap 41.5-2
SourcePackage: gnome-software
UpgradeStatus: Upgraded to jammy on 2022-04-28 (88 days ago)
** Affects: gnome-software (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug jammy
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https://bugs.launchpad.net/bugs/1982852
Title:
software hangs on "checking for updates"
Status in gnome-software package in Ubuntu:
New
Bug description:
Gnome software regularly seems to have problems with getting it's
updates or handle them properly.
It's not clearly reproducible, as sometimes it sems to work.
This time, the steps to get there were:
* open the gnome software app
* see some updates being offered
* click on update all
* wait a while
* return to the computer and see the application saying "checking..." at the
top left
* wait for 10, 20, 30 minutes - but nothing changes, it keeps trying to fetch
some updates, but I dont get any information from where and what and why it
takes so long to just look if there are any updates or my installed
applications are current
There are a bunch of journalctl entries maybe related to that, that I
will add in the comments for their size
ProblemType: Bug
DistroRelease: Ubuntu 22.04
Package: gnome-software 41.5-2
ProcVersionSignature: Ubuntu 5.15.0-41.44-lowlatency 5.15.39
Uname: Linux 5.15.0-41-lowlatency x86_64
NonfreeKernelModules: nvidia_modeset nvidia
ApportVersion: 2.20.11-0ubuntu82.1
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: ubuntu:GNOME
Date: Tue Jul 26 16:20:41 2022
ExecutablePath: /usr/bin/gnome-software
InstallationDate: Installed on 2020-04-12 (834 days ago)
InstallationMedia: Ubuntu 19.10 "Eoan Ermine" - Release amd64 (20191017)
InstalledPlugins:
gnome-software-plugin-flatpak 41.5-2
gnome-software-plugin-snap 41.5-2
SourcePackage: gnome-software
UpgradeStatus: Upgraded to jammy on 2022-04-28 (88 days ago)
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