Public bug reported: 1. The release of Ubuntu you are using, via? $ lsb_release -rd No LSB modules are available. Description: Ubuntu 23.04 Release: 23.04
2. The version of the package you are using, via? $ apt-cache policy hplip hplip: Installed: 3.22.10+dfsg0-1 Candidate: 3.22.10+dfsg0-1 Version table: *** 3.22.10+dfsg0-1 500 500 http://au.archive.ubuntu.com/ubuntu lunar/main amd64 Packages 100 /var/lib/dpkg/status 3. What you expected to happen? I expected it to run. 4. What happened instead? this error $ hp-toolbox HP Linux Imaging and Printing System (ver. 3.22.10) HP Device Manager ver. 15.0 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. QSocketNotifier: Can only be used with threads started with QThread Traceback (most recent call last): File "/usr/bin/hp-toolbox", line 280, in <module> toolbox = ui.DevMgr5(__version__, device_uri, None) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/share/hplip/ui5/devmgr5.py", line 238, in __init__ core = CoreInstall(MODE_CHECK) ^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/share/hplip/installer/core_install.py", line 240, in __init__ self.passwordObj = password.Password(ui_mode) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/share/hplip/base/password.py", line 94, in __init__ self.__readAuthType() # self.__authType ^^^^^^^^^^^^^^^^^^^^^ File "/usr/share/hplip/base/password.py", line 119, in __readAuthType distro_name = get_distro_std_name(os_name) ^^^^^^^^^^^^^^^^^^^ NameError: name 'get_distro_std_name' is not defined. Did you mean: 'get_distro_name'? I fixed the bug like this: sudo gvim -p /usr/share/hplip/base/password.py 119 #distro_name = get_distro_std_name(os_name) 120 distro_name = get_distro_name() I commented out 119 and inserted 120 in it's place then it ran fine. ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: hplip 3.22.10+dfsg0-1 ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Wed Apr 26 22:07:57 2023 InstallationDate: Installed on 2023-04-21 (5 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) Lpstat: device for Brother_HL_2130_series_killashandra: implicitclass://Brother_HL_2130_series_killashandra/ device for HP_OfficeJet_8010: hp:/net/HP_OfficeJet_8010_series?ip=192.168.188.17 device for HP_OfficeJet_8010_killashandra: implicitclass://HP_OfficeJet_8010_killashandra/ device for HP_OfficeJet_8010_series_97968B: implicitclass://HP_OfficeJet_8010_series_97968B/ device for PDF_killashandra: implicitclass://PDF_killashandra/ MachineType: Gigabyte Technology Co., Ltd. X570 UD Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother_HL_2130_series_killashandra.ppd', '/etc/cups/ppd/HP_OfficeJet_8010_series_97968B.ppd', '/etc/cups/ppd/PDF_killashandra.ppd', '/etc/cups/ppd/HP_OfficeJet_8010.ppd', '/etc/cups/ppd/HP_OfficeJet_8010_killashandra.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother_HL_2130_series_killashandra.ppd: Permission denied grep: /etc/cups/ppd/HP_OfficeJet_8010_series_97968B.ppd: Permission denied grep: /etc/cups/ppd/PDF_killashandra.ppd: Permission denied grep: /etc/cups/ppd/HP_OfficeJet_8010.ppd: Permission denied grep: /etc/cups/ppd/HP_OfficeJet_8010_killashandra.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-20-generic root=UUID=cc914b12-8999-4260-99ce-6db6d4662c7f ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/07/2020 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F20 dmi.board.asset.tag: Default string dmi.board.name: X570 UD dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF20:bd07/07/2020:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnX570UD:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX570UD:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: X570 MB dmi.product.name: X570 UD dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. ** Affects: hplip (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug lunar wayland-session -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to hplip in Ubuntu. https://bugs.launchpad.net/bugs/2017777 Title: hplip Status in hplip package in Ubuntu: New Bug description: 1. The release of Ubuntu you are using, via? $ lsb_release -rd No LSB modules are available. Description: Ubuntu 23.04 Release: 23.04 2. The version of the package you are using, via? $ apt-cache policy hplip hplip: Installed: 3.22.10+dfsg0-1 Candidate: 3.22.10+dfsg0-1 Version table: *** 3.22.10+dfsg0-1 500 500 http://au.archive.ubuntu.com/ubuntu lunar/main amd64 Packages 100 /var/lib/dpkg/status 3. What you expected to happen? I expected it to run. 4. What happened instead? this error $ hp-toolbox HP Linux Imaging and Printing System (ver. 3.22.10) HP Device Manager ver. 15.0 Copyright (c) 2001-18 HP Development Company, LP This software comes with ABSOLUTELY NO WARRANTY. This is free software, and you are welcome to distribute it under certain conditions. See COPYING file for more details. QSocketNotifier: Can only be used with threads started with QThread Traceback (most recent call last): File "/usr/bin/hp-toolbox", line 280, in <module> toolbox = ui.DevMgr5(__version__, device_uri, None) ^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/share/hplip/ui5/devmgr5.py", line 238, in __init__ core = CoreInstall(MODE_CHECK) ^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/share/hplip/installer/core_install.py", line 240, in __init__ self.passwordObj = password.Password(ui_mode) ^^^^^^^^^^^^^^^^^^^^^^^^^^ File "/usr/share/hplip/base/password.py", line 94, in __init__ self.__readAuthType() # self.__authType ^^^^^^^^^^^^^^^^^^^^^ File "/usr/share/hplip/base/password.py", line 119, in __readAuthType distro_name = get_distro_std_name(os_name) ^^^^^^^^^^^^^^^^^^^ NameError: name 'get_distro_std_name' is not defined. Did you mean: 'get_distro_name'? I fixed the bug like this: sudo gvim -p /usr/share/hplip/base/password.py 119 #distro_name = get_distro_std_name(os_name) 120 distro_name = get_distro_name() I commented out 119 and inserted 120 in it's place then it ran fine. ProblemType: Bug DistroRelease: Ubuntu 23.04 Package: hplip 3.22.10+dfsg0-1 ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6 Uname: Linux 6.2.0-20-generic x86_64 ApportVersion: 2.26.1-0ubuntu2 Architecture: amd64 CasperMD5CheckResult: pass CurrentDesktop: ubuntu:GNOME Date: Wed Apr 26 22:07:57 2023 InstallationDate: Installed on 2023-04-21 (5 days ago) InstallationMedia: Ubuntu 22.10 "Kinetic Kudu" - Release amd64 (20221020) Lpstat: device for Brother_HL_2130_series_killashandra: implicitclass://Brother_HL_2130_series_killashandra/ device for HP_OfficeJet_8010: hp:/net/HP_OfficeJet_8010_series?ip=192.168.188.17 device for HP_OfficeJet_8010_killashandra: implicitclass://HP_OfficeJet_8010_killashandra/ device for HP_OfficeJet_8010_series_97968B: implicitclass://HP_OfficeJet_8010_series_97968B/ device for PDF_killashandra: implicitclass://PDF_killashandra/ MachineType: Gigabyte Technology Co., Ltd. X570 UD Papersize: a4 PpdFiles: Error: command ['fgrep', '-H', '*NickName', '/etc/cups/ppd/Brother_HL_2130_series_killashandra.ppd', '/etc/cups/ppd/HP_OfficeJet_8010_series_97968B.ppd', '/etc/cups/ppd/PDF_killashandra.ppd', '/etc/cups/ppd/HP_OfficeJet_8010.ppd', '/etc/cups/ppd/HP_OfficeJet_8010_killashandra.ppd'] failed with exit code 2: grep: /etc/cups/ppd/Brother_HL_2130_series_killashandra.ppd: Permission denied grep: /etc/cups/ppd/HP_OfficeJet_8010_series_97968B.ppd: Permission denied grep: /etc/cups/ppd/PDF_killashandra.ppd: Permission denied grep: /etc/cups/ppd/HP_OfficeJet_8010.ppd: Permission denied grep: /etc/cups/ppd/HP_OfficeJet_8010_killashandra.ppd: Permission denied ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-20-generic root=UUID=cc914b12-8999-4260-99ce-6db6d4662c7f ro quiet splash vt.handoff=7 SourcePackage: hplip UpgradeStatus: No upgrade log present (probably fresh install) dmi.bios.date: 07/07/2020 dmi.bios.release: 5.17 dmi.bios.vendor: American Megatrends Inc. dmi.bios.version: F20 dmi.board.asset.tag: Default string dmi.board.name: X570 UD dmi.board.vendor: Gigabyte Technology Co., Ltd. dmi.board.version: x.x dmi.chassis.asset.tag: Default string dmi.chassis.type: 3 dmi.chassis.vendor: Default string dmi.chassis.version: Default string dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF20:bd07/07/2020:br5.17:svnGigabyteTechnologyCo.,Ltd.:pnX570UD:pvrDefaultstring:rvnGigabyteTechnologyCo.,Ltd.:rnX570UD:rvrx.x:cvnDefaultstring:ct3:cvrDefaultstring:skuDefaultstring: dmi.product.family: X570 MB dmi.product.name: X570 UD dmi.product.sku: Default string dmi.product.version: Default string dmi.sys.vendor: Gigabyte Technology Co., Ltd. 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