Public bug reported:
I upgraded a machine from Kubuntu 22.04 to 23.10 and then immediately to
23.04. After logging on to 23.04 I tried to open LibreOffice documents
but only had a vertical line on the screen. After some experimentation
I found that this line was a window of zero width and it was possible to
use the mouse to widen to a usable window. Opening subsequent documents
was OK.
I have now recreated this on VirtualBox and it seems that the problem
occurs if you don't edit documents at the 23.10 stage. Steps to
recreate.
1. Install Kubuntu 22.04, run apt update/dist-upgrade.
2. Close, take snapshot, reload
3. Create LibreOffice documents, eg calc, impress and write, enter random
text.
4. Close, take snapshot, reload
5. Upgrade to 22.10
6. Close, take snapshot, reload
7. Log on, edit each document, add more random text.
8. Close, take snapshot, reload
9. Upgrade to 23.04
10. Close, take snapshot, reload
11. Log on and open documents
Following the above script which includes document updates under 22.10,
the documents open correctly in 23.04.
Repeat the above, omitting steps 7 & 8 so the documents aren't edited
under 22.10. The documents open as a zero width window in 23.04.
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: libreoffice (not installed)
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
Date: Sat May 20 12:21:18 2023
InstallationDate: Installed on 2023-05-19 (0 days ago)
InstallationMedia: Kubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
ProcEnviron:
LANG=en_GB.UTF-8
LANGUAGE=en_GB:en
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
SourcePackage: libreoffice
UpgradeStatus: Upgraded to lunar on 2023-05-20 (0 days ago)
** Affects: libreoffice (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug lunar
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https://bugs.launchpad.net/bugs/2020239
Title:
After update from Kubuntu 22.04 to 23.04 via 22.20 LibreOffice opens
with 1 dimensional window
Status in libreoffice package in Ubuntu:
New
Bug description:
I upgraded a machine from Kubuntu 22.04 to 23.10 and then immediately
to 23.04. After logging on to 23.04 I tried to open LibreOffice
documents but only had a vertical line on the screen. After some
experimentation I found that this line was a window of zero width and
it was possible to use the mouse to widen to a usable window. Opening
subsequent documents was OK.
I have now recreated this on VirtualBox and it seems that the problem
occurs if you don't edit documents at the 23.10 stage. Steps to
recreate.
1. Install Kubuntu 22.04, run apt update/dist-upgrade.
2. Close, take snapshot, reload
3. Create LibreOffice documents, eg calc, impress and write, enter random
text.
4. Close, take snapshot, reload
5. Upgrade to 22.10
6. Close, take snapshot, reload
7. Log on, edit each document, add more random text.
8. Close, take snapshot, reload
9. Upgrade to 23.04
10. Close, take snapshot, reload
11. Log on and open documents
Following the above script which includes document updates under
22.10, the documents open correctly in 23.04.
Repeat the above, omitting steps 7 & 8 so the documents aren't edited
under 22.10. The documents open as a zero width window in 23.04.
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: libreoffice (not installed)
ProcVersionSignature: Ubuntu 6.2.0-20.20-generic 6.2.6
Uname: Linux 6.2.0-20-generic x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
CasperMD5CheckResult: unknown
CurrentDesktop: KDE
Date: Sat May 20 12:21:18 2023
InstallationDate: Installed on 2023-05-19 (0 days ago)
InstallationMedia: Kubuntu 22.04.2 LTS "Jammy Jellyfish" - Release amd64
(20230223)
ProcEnviron:
LANG=en_GB.UTF-8
LANGUAGE=en_GB:en
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
SourcePackage: libreoffice
UpgradeStatus: Upgraded to lunar on 2023-05-20 (0 days ago)
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/2020239/+subscriptions
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