Public bug reported:
After an update my external display switched off and is not being detected.
I connected my external display to windows laptop to test and it worked.
Some additional information:
lsb_release -rd
No LSB modules are available.
Description: Ubuntu 23.04
Release: 23.04
xrandr --listmonitors
Monitors: 1
0: +*XWAYLAND0 1920/340x1080/190+0+0 XWAYLAND0
dpkg -l | grep -i nvidia
ii libnvidia-cfg1-535:amd64 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA binary OpenGL/GLX configuration library
ii libnvidia-common-535 535.54.03-0ubuntu0.23.04.2
all Shared files used by the NVIDIA libraries
rc libnvidia-compute-525:amd64 525.116.04-0ubuntu0.23.04.1
amd64 NVIDIA libcompute package
ii libnvidia-compute-535:amd64 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA libcompute package
ii libnvidia-decode-535:amd64 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA Video Decoding runtime libraries
ii libnvidia-encode-535:amd64 535.54.03-0ubuntu0.23.04.2
amd64 NVENC Video Encoding runtime library
ii libnvidia-extra-535:amd64 535.54.03-0ubuntu0.23.04.2
amd64 Extra libraries for the NVIDIA driver
ii libnvidia-fbc1-535:amd64 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA OpenGL-based Framebuffer Capture runtime library
ii libnvidia-gl-535:amd64 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan
ICD
rc linux-modules-nvidia-525-6.2.0-20-generic 6.2.0-20.20+2
amd64 Linux kernel nvidia modules for version 6.2.0-20
rc linux-modules-nvidia-525-6.2.0-23-generic 6.2.0-23.23
amd64 Linux kernel nvidia modules for version 6.2.0-23
rc linux-modules-nvidia-525-6.2.0-24-generic 6.2.0-24.24
amd64 Linux kernel nvidia modules for version 6.2.0-24
ii linux-objects-nvidia-525-6.2.0-1005-oracle 6.2.0-1005.5+3
amd64 Linux kernel nvidia modules for version 6.2.0-1005
(objects)
ii linux-objects-nvidia-525-6.2.0-1007-lowlatency 6.2.0-1007.7+3
amd64 Linux kernel nvidia modules for version 6.2.0-1007
(objects)
rc linux-objects-nvidia-525-6.2.0-20-generic 6.2.0-20.20+2
amd64 Linux kernel nvidia modules for version 6.2.0-20
(objects)
rc linux-objects-nvidia-525-6.2.0-23-generic 6.2.0-23.23
amd64 Linux kernel nvidia modules for version 6.2.0-23
(objects)
rc linux-objects-nvidia-525-6.2.0-24-generic 6.2.0-24.24
amd64 Linux kernel nvidia modules for version 6.2.0-24
(objects)
ii linux-signatures-nvidia-6.2.0-1005-oracle 6.2.0-1005.5+3
amd64 Linux kernel signatures for nvidia modules for version
6.2.0-1005-oracle
ii linux-signatures-nvidia-6.2.0-1007-lowlatency 6.2.0-1007.7+3
amd64 Linux kernel signatures for nvidia modules for version
6.2.0-1007-lowlatency
rc nvidia-compute-utils-525 525.116.04-0ubuntu0.23.04.1
amd64 NVIDIA compute utilities
ii nvidia-compute-utils-535 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA compute utilities
ii nvidia-dkms-535 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA DKMS package
ii nvidia-driver-535 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA driver metapackage
ii nvidia-firmware-535-535.54.03 535.54.03-0ubuntu0.23.04.2
amd64 Firmware files used by the kernel module
rc nvidia-kernel-common-525 525.116.04-0ubuntu0.23.04.1
amd64 Shared files used with the kernel module
ii nvidia-kernel-common-535 535.54.03-0ubuntu0.23.04.2
amd64 Shared files used with the kernel module
ii nvidia-kernel-source-535 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA kernel source package
ii nvidia-prime 0.8.17.1
all Tools to enable NVIDIA's Prime
ii nvidia-settings 510.47.03-0ubuntu1
amd64 Tool for configuring the NVIDIA graphics driver
ii nvidia-utils-535 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA driver support binaries
ii screen-resolution-extra 0.18.3
all Extension for the nvidia-settings control panel
ii xserver-xorg-video-nvidia-535 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA binary Xorg driver
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-1007.7-lowlatency 6.2.12
Uname: Linux 6.2.0-1007-lowlatency x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Jul 2 11:33:36 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
DkmsStatus: nvidia/535.54.03: added
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation TigerLake-H GT1 [UHD Graphics] [8086:9a68] (rev 01) (prog-if
00 [VGA controller])
Subsystem: Dell TigerLake-H GT1 [UHD Graphics] [1028:0a71]
NVIDIA Corporation GA107M [GeForce RTX 3050 Mobile] [10de:25a2] (rev a1)
(prog-if 00 [VGA controller])
Subsystem: Dell GA107M [GeForce RTX 3050 Mobile] [1028:0a71]
InstallationDate: Installed on 2023-05-18 (44 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
MachineType: Dell Inc. Dell G15 5511
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-1007-lowlatency
root=UUID=9a41f8cd-8ba0-47c9-aff0-9ed6ddef55c7 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/09/2023
dmi.bios.release: 1.22
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.22.1
dmi.board.name: 0746J2
dmi.board.vendor: Dell Inc.
dmi.board.version: A05
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.22.1:bd05/09/2023:br1.22:svnDellInc.:pnDellG155511:pvr:rvnDellInc.:rn0746J2:rvrA05:cvnDellInc.:ct10:cvr:sku0A71:
dmi.product.family: GSeries
dmi.product.name: Dell G15 5511
dmi.product.sku: 0A71
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.17-2build1
** Affects: xorg (Ubuntu)
Importance: Undecided
Status: New
** Tags: amd64 apport-bug lunar ubuntu wayland-session
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https://bugs.launchpad.net/bugs/2025550
Title:
External display is not detecting
Status in xorg package in Ubuntu:
New
Bug description:
After an update my external display switched off and is not being detected.
I connected my external display to windows laptop to test and it worked.
Some additional information:
lsb_release -rd
No LSB modules are available.
Description: Ubuntu 23.04
Release: 23.04
xrandr --listmonitors
Monitors: 1
0: +*XWAYLAND0 1920/340x1080/190+0+0 XWAYLAND0
dpkg -l | grep -i nvidia
ii libnvidia-cfg1-535:amd64 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA binary OpenGL/GLX configuration library
ii libnvidia-common-535 535.54.03-0ubuntu0.23.04.2
all Shared files used by the NVIDIA libraries
rc libnvidia-compute-525:amd64
525.116.04-0ubuntu0.23.04.1 amd64 NVIDIA libcompute package
ii libnvidia-compute-535:amd64 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA libcompute package
ii libnvidia-decode-535:amd64 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA Video Decoding runtime libraries
ii libnvidia-encode-535:amd64 535.54.03-0ubuntu0.23.04.2
amd64 NVENC Video Encoding runtime library
ii libnvidia-extra-535:amd64 535.54.03-0ubuntu0.23.04.2
amd64 Extra libraries for the NVIDIA driver
ii libnvidia-fbc1-535:amd64 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA OpenGL-based Framebuffer Capture runtime
library
ii libnvidia-gl-535:amd64 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan
ICD
rc linux-modules-nvidia-525-6.2.0-20-generic 6.2.0-20.20+2
amd64 Linux kernel nvidia modules for version 6.2.0-20
rc linux-modules-nvidia-525-6.2.0-23-generic 6.2.0-23.23
amd64 Linux kernel nvidia modules for version 6.2.0-23
rc linux-modules-nvidia-525-6.2.0-24-generic 6.2.0-24.24
amd64 Linux kernel nvidia modules for version 6.2.0-24
ii linux-objects-nvidia-525-6.2.0-1005-oracle 6.2.0-1005.5+3
amd64 Linux kernel nvidia modules for version 6.2.0-1005
(objects)
ii linux-objects-nvidia-525-6.2.0-1007-lowlatency 6.2.0-1007.7+3
amd64 Linux kernel nvidia modules for version 6.2.0-1007
(objects)
rc linux-objects-nvidia-525-6.2.0-20-generic 6.2.0-20.20+2
amd64 Linux kernel nvidia modules for version 6.2.0-20
(objects)
rc linux-objects-nvidia-525-6.2.0-23-generic 6.2.0-23.23
amd64 Linux kernel nvidia modules for version 6.2.0-23
(objects)
rc linux-objects-nvidia-525-6.2.0-24-generic 6.2.0-24.24
amd64 Linux kernel nvidia modules for version 6.2.0-24
(objects)
ii linux-signatures-nvidia-6.2.0-1005-oracle 6.2.0-1005.5+3
amd64 Linux kernel signatures for nvidia modules for
version 6.2.0-1005-oracle
ii linux-signatures-nvidia-6.2.0-1007-lowlatency 6.2.0-1007.7+3
amd64 Linux kernel signatures for nvidia modules for
version 6.2.0-1007-lowlatency
rc nvidia-compute-utils-525
525.116.04-0ubuntu0.23.04.1 amd64 NVIDIA compute utilities
ii nvidia-compute-utils-535 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA compute utilities
ii nvidia-dkms-535 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA DKMS package
ii nvidia-driver-535 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA driver metapackage
ii nvidia-firmware-535-535.54.03 535.54.03-0ubuntu0.23.04.2
amd64 Firmware files used by the kernel module
rc nvidia-kernel-common-525
525.116.04-0ubuntu0.23.04.1 amd64 Shared files used with the
kernel module
ii nvidia-kernel-common-535 535.54.03-0ubuntu0.23.04.2
amd64 Shared files used with the kernel module
ii nvidia-kernel-source-535 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA kernel source package
ii nvidia-prime 0.8.17.1
all Tools to enable NVIDIA's Prime
ii nvidia-settings 510.47.03-0ubuntu1
amd64 Tool for configuring the NVIDIA graphics driver
ii nvidia-utils-535 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA driver support binaries
ii screen-resolution-extra 0.18.3
all Extension for the nvidia-settings control panel
ii xserver-xorg-video-nvidia-535 535.54.03-0ubuntu0.23.04.2
amd64 NVIDIA binary Xorg driver
ProblemType: Bug
DistroRelease: Ubuntu 23.04
Package: xorg 1:7.7+23ubuntu2
ProcVersionSignature: Ubuntu 6.2.0-1007.7-lowlatency 6.2.12
Uname: Linux 6.2.0-1007-lowlatency x86_64
ApportVersion: 2.26.1-0ubuntu2
Architecture: amd64
BootLog: Error: [Errno 13] Permission denied: '/var/log/boot.log'
CasperMD5CheckResult: pass
CompositorRunning: None
CurrentDesktop: ubuntu:GNOME
Date: Sun Jul 2 11:33:36 2023
DistUpgraded: Fresh install
DistroCodename: lunar
DistroVariant: ubuntu
DkmsStatus: nvidia/535.54.03: added
ExtraDebuggingInterest: Yes, if not too technical
GraphicsCard:
Intel Corporation TigerLake-H GT1 [UHD Graphics] [8086:9a68] (rev 01)
(prog-if 00 [VGA controller])
Subsystem: Dell TigerLake-H GT1 [UHD Graphics] [1028:0a71]
NVIDIA Corporation GA107M [GeForce RTX 3050 Mobile] [10de:25a2] (rev a1)
(prog-if 00 [VGA controller])
Subsystem: Dell GA107M [GeForce RTX 3050 Mobile] [1028:0a71]
InstallationDate: Installed on 2023-05-18 (44 days ago)
InstallationMedia: Ubuntu 23.04 "Lunar Lobster" - Release amd64 (20230418)
MachineType: Dell Inc. Dell G15 5511
ProcEnviron:
LANG=en_US.UTF-8
PATH=(custom, no user)
SHELL=/bin/bash
XDG_RUNTIME_DIR=<set>
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-6.2.0-1007-lowlatency
root=UUID=9a41f8cd-8ba0-47c9-aff0-9ed6ddef55c7 ro quiet splash vt.handoff=7
SourcePackage: xorg
Symptom: display
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/09/2023
dmi.bios.release: 1.22
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 1.22.1
dmi.board.name: 0746J2
dmi.board.vendor: Dell Inc.
dmi.board.version: A05
dmi.chassis.type: 10
dmi.chassis.vendor: Dell Inc.
dmi.modalias:
dmi:bvnDellInc.:bvr1.22.1:bd05/09/2023:br1.22:svnDellInc.:pnDellG155511:pvr:rvnDellInc.:rn0746J2:rvrA05:cvnDellInc.:ct10:cvr:sku0A71:
dmi.product.family: GSeries
dmi.product.name: Dell G15 5511
dmi.product.sku: 0A71
dmi.sys.vendor: Dell Inc.
version.compiz: compiz N/A
version.libdrm2: libdrm2 2.4.114-1
version.libgl1-mesa-dri: libgl1-mesa-dri 23.0.2-1ubuntu1
version.libgl1-mesa-glx: libgl1-mesa-glx N/A
version.xserver-xorg-core: xserver-xorg-core 2:21.1.7-1ubuntu3
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev N/A
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:19.1.0-3
version.xserver-xorg-video-intel: xserver-xorg-video-intel
2:2.99.917+git20210115-1
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau
1:1.0.17-2build1
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