[Desktop-packages] [Bug 827196] Re: HP LaserJet P1102, hp backend failed, open device failed stat=12
Hello Gard,
Thank you for submitting this bug and reporting a problem with the hplip
package. You made this bug report in 2011 and Ubuntu and hplip have been
updated since then.
Could you confirm that this is no longer a problem and that we can close the
ticket?
If it is still a problem, are you still interested in finding a solution to
this bug?
If you are, could you let us know and, in the current version, could you run
the following (only once):
apport-collect 827196
and upload the updated logs and and any other logs that are relevant for this
particular issue.
Thank you again for helping make Ubuntu better.
G
[Ubuntu Bug Squad volunteer triager]
** Changed in: hplip (Ubuntu)
Status: Confirmed => Incomplete
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You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/827196
Title:
HP LaserJet P1102, hp backend failed, open device failed stat=12
Status in HPLIP:
In Progress
Status in hplip package in Ubuntu:
Incomplete
Bug description:
HP LaserJet P1102
Hi, yesterday I successfully installed the printer on the server Debian, it
worked, I hooked up the Linux client and windwos-clients, everything worked
fine. Worked as long as I'm not pressed the power button on the printer. I
turned off and turned on the printer and printer lost. I have error in cups
error log:
/usr/lib/cups/backend/hp failed
I reinstall hplip and depends, but now i have error:
prnt/backend/hp.c 745: ERROR: open device failed stat=12:
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c
Now Printer not work :(
Here's the output from the diagnostic commands:
**
root@debSrv:~# hp-levels -g
warning: hp-levels should not be run as root/superuser.
HP Linux Imaging and Printing System (ver. 3.10.6)
Supply Levels Utility ver. 2.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
hp-levels[17732]: debug: getDeviceUri(None, None, ('hp',), None, , True)
hp-levels[17732]: debug: Mode=0
hp-levels[17732]: debug:
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c: back_end:hp
is_hp:True bus:usb model:HP_LaserJet_Professional_P1102
serial:0Q81DLWGSI1c dev_file: host: zc: port:1
hp-levels[17732]: debug: Cache miss: hp_laserjet_professional_p1102
hp-levels[17732]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-levels[17732]: debug: Searching for section
[hp_laserjet_professional_p1102] in file /usr/share/hplip/data/models/models.dat
hp-levels[17732]: debug: Found section [hp_laserjet_professional_p1102] in
file /usr/share/hplip/data/models/models.dat
hp-levels[17732]: debug:
{'hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c':
['HP_LaserJet_P1102']}
Using device:
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c
hp-levels[17732]: debug: Device URI:
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c
hp-levels[17732]: debug: Printer: None
hp-levels[17732]: debug: Not starting dbus: running as root.
hp-levels[17732]: debug:
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c: back_end:hp
is_hp:True bus:usb model:HP_LaserJet_Professional_P1102
serial:0Q81DLWGSI1c dev_file: host: zc: port:1
hp-levels[17732]: debug: URI: backend=hp, is_hp=True, bus=usb,
model=HP_LaserJet_Professional_P1102, serial=0Q81DLWGSI1c, dev=, host=,
port=1
hp-levels[17732]: debug: Model/UI model: HP_LaserJet_Professional_P1102/HP
LaserJet Professional p1102
hp-levels[17732]: debug:
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c: back_end:hp
is_hp:True bus:usb model:HP_LaserJet_Professional_P1102
serial:0Q81DLWGSI1c dev_file: host: zc: port:1
hp-levels[17732]: debug: Re-reading CUPS printer queue information.
hp-levels[17732]: debug: Opening device:
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c (not for
printing)
hp-levels[17732]: debug: I/O mode=6
error: Unable to communicate with device (code=12):
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c
hp-levels[17732]: debug: Exception: 2 (Device not found)
error: Error opening device (Device not found). Exiting.
**
root@debSrv:~# hp-probe
warning: hp-probe should not be run as root/superuser.
HP Linux Imaging and Printing System (ver. 3.10.6)
Printer Discovery Utility ver. 4.1
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
[Desktop-packages] [Bug 827196] Re: HP LaserJet P1102, hp backend failed, open device failed stat=12
Hi Till,
I know you said not to change the HPLIP statuses. When I am addressing an old
bug report like this one from 2011, would it alright to change the HPLIP status
to incomplete at the same time as I change the status on the hplip (ubuntu)
package?
Thanks
G
--
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to hplip in Ubuntu.
https://bugs.launchpad.net/bugs/827196
Title:
HP LaserJet P1102, hp backend failed, open device failed stat=12
Status in HPLIP:
In Progress
Status in hplip package in Ubuntu:
Incomplete
Bug description:
HP LaserJet P1102
Hi, yesterday I successfully installed the printer on the server Debian, it
worked, I hooked up the Linux client and windwos-clients, everything worked
fine. Worked as long as I'm not pressed the power button on the printer. I
turned off and turned on the printer and printer lost. I have error in cups
error log:
/usr/lib/cups/backend/hp failed
I reinstall hplip and depends, but now i have error:
prnt/backend/hp.c 745: ERROR: open device failed stat=12:
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c
Now Printer not work :(
Here's the output from the diagnostic commands:
**
root@debSrv:~# hp-levels -g
warning: hp-levels should not be run as root/superuser.
HP Linux Imaging and Printing System (ver. 3.10.6)
Supply Levels Utility ver. 2.0
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
hp-levels[17732]: debug: getDeviceUri(None, None, ('hp',), None, , True)
hp-levels[17732]: debug: Mode=0
hp-levels[17732]: debug:
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c: back_end:hp
is_hp:True bus:usb model:HP_LaserJet_Professional_P1102
serial:0Q81DLWGSI1c dev_file: host: zc: port:1
hp-levels[17732]: debug: Cache miss: hp_laserjet_professional_p1102
hp-levels[17732]: debug: Reading file: /usr/share/hplip/data/models/models.dat
hp-levels[17732]: debug: Searching for section
[hp_laserjet_professional_p1102] in file /usr/share/hplip/data/models/models.dat
hp-levels[17732]: debug: Found section [hp_laserjet_professional_p1102] in
file /usr/share/hplip/data/models/models.dat
hp-levels[17732]: debug:
{'hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c':
['HP_LaserJet_P1102']}
Using device:
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c
hp-levels[17732]: debug: Device URI:
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c
hp-levels[17732]: debug: Printer: None
hp-levels[17732]: debug: Not starting dbus: running as root.
hp-levels[17732]: debug:
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c: back_end:hp
is_hp:True bus:usb model:HP_LaserJet_Professional_P1102
serial:0Q81DLWGSI1c dev_file: host: zc: port:1
hp-levels[17732]: debug: URI: backend=hp, is_hp=True, bus=usb,
model=HP_LaserJet_Professional_P1102, serial=0Q81DLWGSI1c, dev=, host=,
port=1
hp-levels[17732]: debug: Model/UI model: HP_LaserJet_Professional_P1102/HP
LaserJet Professional p1102
hp-levels[17732]: debug:
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c: back_end:hp
is_hp:True bus:usb model:HP_LaserJet_Professional_P1102
serial:0Q81DLWGSI1c dev_file: host: zc: port:1
hp-levels[17732]: debug: Re-reading CUPS printer queue information.
hp-levels[17732]: debug: Opening device:
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c (not for
printing)
hp-levels[17732]: debug: I/O mode=6
error: Unable to communicate with device (code=12):
hp:/usb/HP_LaserJet_Professional_P1102?serial=0Q81DLWGSI1c
hp-levels[17732]: debug: Exception: 2 (Device not found)
error: Error opening device (Device not found). Exiting.
**
root@debSrv:~# hp-probe
warning: hp-probe should not be run as root/superuser.
HP Linux Imaging and Printing System (ver. 3.10.6)
Printer Discovery Utility ver. 4.1
Copyright (c) 2001-9 Hewlett-Packard Development Company, LP
This software comes with ABSOLUTELY NO WARRANTY.
This is free software, and you are welcome to distribute it
under certain conditions. See COPYING file for more details.
| SELECT CONNECTION (I/O) TYPE |
Num Connection Description
Type
--
--
0*usb Universal Serial Bus (USB)
1 net Network/Ethernet/Wireless (direct connection or
JetDirect)
2 par Parallel Port (LPT:)
Enter number 0...2 for connection type (q=quit, enter=usb*) ? 0
