[Desktop-packages] [Bug 906760] Re: LibreOffice crashes very often, from any application
Steve Tanner, please execute the following command, as it will automatically gather debugging information, in a terminal: apport-collect 906760 As well, please attach all required information mentioned in: https://help.ubuntu.com/community/DebuggingSystemCrash https://wiki.ubuntu.com/X/Debugging ** Package changed: libreoffice (Ubuntu) = xorg (Ubuntu) ** Changed in: xorg (Ubuntu) Status: Invalid = Incomplete -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/906760 Title: LibreOffice crashes very often, from any application Status in “xorg” package in Ubuntu: Incomplete Bug description: the whole machine freezes after a command, which can be any command. it is even not possible to move the mouse, keyboard dead, so only solution is hard reboot. Very bad. Openoffice never did that! ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: libreoffice-core 1:3.3.4-0ubuntu1 ProcVersionSignature: Ubuntu 2.6.38-13.52-generic 2.6.38.8 Uname: Linux 2.6.38-13-generic x86_64 NonfreeKernelModules: wl Architecture: amd64 Date: Tue Dec 20 08:38:53 2011 InstallationMedia: Ubuntu 11.04 Natty Narwhal - Release amd64 (20110426) ProcEnviron: LANGUAGE=fr_CH:en LANG=fr_CH.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/xorg/+bug/906760/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
Re: [Desktop-packages] [Bug 906760] Re: LibreOffice crashes very often, from any application
Hello! Thanks, but... no crash report in /var/crash !! My machine was*completely* and *definitely* frozen, the only escape was a hardware reset. And this happens ONLY with Libreoffice.Strange, no? How to help if I have no crash report??? Best, Steve Le 20. 12. 11 19:23, Pedro Villavicencio a écrit : Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a .crash file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding. ** Changed in: libreoffice (Ubuntu) Importance: Undecided = Medium ** Changed in: libreoffice (Ubuntu) Status: New = Invalid -- Steve Tanner Rue du Village 6 1435 Essert-Pittet Privé: 024/441.06.09 Prof: 032/718.34.09 Mobile: 079/906.26.78 -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/906760 Title: LibreOffice crashes very often, from any application Status in “libreoffice” package in Ubuntu: Invalid Bug description: the whole machine freezes after a command, which can be any command. it is even not possible to move the mouse, keyboard dead, so only solution is hard reboot. Very bad. Openoffice never did that! ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: libreoffice-core 1:3.3.4-0ubuntu1 ProcVersionSignature: Ubuntu 2.6.38-13.52-generic 2.6.38.8 Uname: Linux 2.6.38-13-generic x86_64 NonfreeKernelModules: wl Architecture: amd64 Date: Tue Dec 20 08:38:53 2011 InstallationMedia: Ubuntu 11.04 Natty Narwhal - Release amd64 (20110426) ProcEnviron: LANGUAGE=fr_CH:en LANG=fr_CH.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/906760/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 906760] Re: LibreOffice crashes very often, from any application
-- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/906760 Title: LibreOffice crashes very often, from any application Status in “libreoffice” package in Ubuntu: New Bug description: the whole machine freezes after a command, which can be any command. it is even not possible to move the mouse, keyboard dead, so only solution is hard reboot. Very bad. Openoffice never did that! ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: libreoffice-core 1:3.3.4-0ubuntu1 ProcVersionSignature: Ubuntu 2.6.38-13.52-generic 2.6.38.8 Uname: Linux 2.6.38-13-generic x86_64 NonfreeKernelModules: wl Architecture: amd64 Date: Tue Dec 20 08:38:53 2011 InstallationMedia: Ubuntu 11.04 Natty Narwhal - Release amd64 (20110426) ProcEnviron: LANGUAGE=fr_CH:en LANG=fr_CH.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/906760/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
[Desktop-packages] [Bug 906760] Re: LibreOffice crashes very often, from any application
Thank you for taking the time to report this bug and helping to make Ubuntu better. However, your crash report is either missing or challenging to deal with as a .crash file. Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now open your file manager, navigate to your /var/crash directory and open the crash report you wish to submit. If this fails you will have to open a terminal and file your report with 'ubuntu-bug /var/crash/_my_crash_report.crash' where _my_crash_report.crash is the crash you would like to report. If you get an error that you aren't allowed to access this report you will have to file it with 'sudo ubuntu-bug /var/crash/_my_crash_report.crash'. I'm closing this bug report since the process outlined above will automatically open a new bug report which can then dealt with more efficiently. Thanks in advance for your cooperation and understanding. ** Changed in: libreoffice (Ubuntu) Importance: Undecided = Medium ** Changed in: libreoffice (Ubuntu) Status: New = Invalid -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to libreoffice in Ubuntu. https://bugs.launchpad.net/bugs/906760 Title: LibreOffice crashes very often, from any application Status in “libreoffice” package in Ubuntu: Invalid Bug description: the whole machine freezes after a command, which can be any command. it is even not possible to move the mouse, keyboard dead, so only solution is hard reboot. Very bad. Openoffice never did that! ProblemType: Bug DistroRelease: Ubuntu 11.04 Package: libreoffice-core 1:3.3.4-0ubuntu1 ProcVersionSignature: Ubuntu 2.6.38-13.52-generic 2.6.38.8 Uname: Linux 2.6.38-13-generic x86_64 NonfreeKernelModules: wl Architecture: amd64 Date: Tue Dec 20 08:38:53 2011 InstallationMedia: Ubuntu 11.04 Natty Narwhal - Release amd64 (20110426) ProcEnviron: LANGUAGE=fr_CH:en LANG=fr_CH.UTF-8 SHELL=/bin/bash SourcePackage: libreoffice UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/libreoffice/+bug/906760/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp
