Public bug reported: The Empathy Accounts manager doesn't open for managing accounts.
Often after the first time empathy is closed and reopened empathy doesn't sign in and presents an error message saying: "Error contacting the Account Manager There was an error while trying to connect to the Telepathy Account Manager. The error was: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken." Also strange behaviour occurs when attempting to open chat windows, sometimes slow, sometimes they won't open at all, these bugs seem related as they started occurring at the same time, however I will submit a separate report. Steps to reproduce: 1) Log in 2) Open Empathy 3) Try to access "Edit > Accounts" or press F4 4) Nothing happens Further steps for second open problem: 5) Quit empathy "Chat > Quit" or press Q 6) Open empathy again 7) Observe aforementioned error message. Alternatively, running "empathy-accounts" from the terminal has the same problem, the command hangs, no output to the terminal, and after a while exits. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: empathy 3.4.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 Date: Sun May 13 13:59:59 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: empathy UpgradeStatus: No upgrade log present (probably fresh install) ** Affects: empathy (Ubuntu) Importance: Undecided Status: New ** Tags: amd64 apport-bug precise -- You received this bug notification because you are a member of Desktop Packages, which is subscribed to empathy in Ubuntu. https://bugs.launchpad.net/bugs/998750 Title: Accounts Manager doesn't open, sometimes means empathy can't sign in. Status in “empathy” package in Ubuntu: New Bug description: The Empathy Accounts manager doesn't open for managing accounts. Often after the first time empathy is closed and reopened empathy doesn't sign in and presents an error message saying: "Error contacting the Account Manager There was an error while trying to connect to the Telepathy Account Manager. The error was: Did not receive a reply. Possible causes include: the remote application did not send a reply, the message bus security policy blocked the reply, the reply timeout expired, or the network connection was broken." Also strange behaviour occurs when attempting to open chat windows, sometimes slow, sometimes they won't open at all, these bugs seem related as they started occurring at the same time, however I will submit a separate report. Steps to reproduce: 1) Log in 2) Open Empathy 3) Try to access "Edit > Accounts" or press F4 4) Nothing happens Further steps for second open problem: 5) Quit empathy "Chat > Quit" or press Q 6) Open empathy again 7) Observe aforementioned error message. Alternatively, running "empathy-accounts" from the terminal has the same problem, the command hangs, no output to the terminal, and after a while exits. ProblemType: Bug DistroRelease: Ubuntu 12.04 Package: empathy 3.4.1-0ubuntu1 ProcVersionSignature: Ubuntu 3.2.0-24.37-generic 3.2.14 Uname: Linux 3.2.0-24-generic x86_64 NonfreeKernelModules: wl ApportVersion: 2.0.1-0ubuntu7 Architecture: amd64 Date: Sun May 13 13:59:59 2012 InstallationMedia: Ubuntu 12.04 LTS "Precise Pangolin" - Release amd64 (20120425) SourcePackage: empathy UpgradeStatus: No upgrade log present (probably fresh install) To manage notifications about this bug go to: https://bugs.launchpad.net/ubuntu/+source/empathy/+bug/998750/+subscriptions -- Mailing list: https://launchpad.net/~desktop-packages Post to : desktop-packages@lists.launchpad.net Unsubscribe : https://launchpad.net/~desktop-packages More help : https://help.launchpad.net/ListHelp