[Desktop-packages] [Bug 999931] Re: Only one page can be printed te USB printer followed by errors and empty pages

2018-08-10 Thread gf
Thanks for the update, Frank. I will close the report now.
Have a great day!
:)
G

Closed per reporter’s feedback.

** Changed in: cups (Ubuntu)
   Status: Incomplete => Invalid

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You received this bug notification because you are a member of Desktop
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https://bugs.launchpad.net/bugs/31

Title:
  Only one page can be printed te USB printer followed by errors and
  empty pages

Status in cups package in Ubuntu:
  Invalid

Bug description:
  Ubuntu 12.04 after clean install!

  When printing to previously perfect ly working Kyocera Mita 3800 via a USB to 
Parrallel Port Interface, CUPS flips completely: 1 page is printed followed by 
a page stating 
  ERROR:
  undefined 
  OFFENDING COMMAND: 

  STACK:

  and further empty pages. Then I cannot print anymore until
  disconnecting USB, reconeccting and then again I can print one page,
  followed by... etc.

  I tried reinstalling KM3800EN.PPD driver with no improvement.
  Herundersome troubleshooting:

  
  root@redactie-laptop:/home/redactie# lsmod | grep usb
  usblp  17885  0 
  usb_storage39646  0 
  snd_usb_audio 101566  2 
  snd_usbmidi_lib24603  1 snd_usb_audio
  snd_hwdep  13276  2 snd_usb_audio,snd_hda_codec
  snd_pcm80845  4 
snd_hda_codec_hdmi,snd_usb_audio,snd_hda_intel,snd_hda_codec
  snd_rawmidi25424  2 snd_usbmidi_lib,snd_seq_midi
  snd62064  20 
snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_usb_audio,snd_usbmidi_lib,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_seq,snd_rawmidi,snd_pcm,snd_timer,snd_seq_device
  usbhid 41906  0 
  hid77367  1 usbhid
  root@redactie-laptop:/home/redactie# tail -f /var/log/syslog
  May 15 22:43:57 redactie-laptop kernel: [16380.689129] type=1400 
audit(1337114637.031:1115): apparmor="STATUS" operation="profile_replace" 
name="/usr/sbin/mysqld" pid=31229 comm="apparmor_parser"
  May 15 22:43:58 redactie-laptop kernel: [16381.937672] type=1400 
audit(1337114638.279:1116): apparmor="DENIED" operation="mknod" parent=1 
profile="/usr/sbin/mysqld" name="/run/mysqld/mysqld.sock" pid=31233 
comm="mysqld" requested_mask="c" denied_mask="c" fsuid=119 ouid=119
  May 15 22:43:58 redactie-laptop kernel: [16382.478880] init: mysql main 
process (31233) terminated with status 1
  May 15 22:43:58 redactie-laptop kernel: [16382.478989] init: mysql main 
process ended, respawning
  May 15 22:44:07 redactie-laptop kernel: [16391.540325] usb 5-2: USB 
disconnect, device number 6
  May 15 22:44:07 redactie-laptop udev-configure-printer: remove 
/devices/pci:00/:00:13.0/usb5/5-2
  May 15 22:44:07 redactie-laptop udev-configure-printer: URI of print queue: 
usb://Kyocera%20Mita/FS-3800, normalized: kyocera mita fs 3800
  May 15 22:44:07 redactie-laptop udev-configure-printer: URI of detected 
printer: usb://Kyocera%20Mita/FS-3800, normalized: kyocera mita fs 3800
  May 15 22:44:07 redactie-laptop udev-configure-printer: Queue 
ipp://localhost:631/printers/Kyocera_Mita_FS-3800 has matching device URI
  May 15 22:44:07 redactie-laptop udev-configure-printer: Disabled printer 
ipp://localhost:631/printers/Kyocera_Mita_FS-3800 as the corresponding device 
was unplugged or turned off
  May 15 22:44:24 redactie-laptop kernel: [16408.032070] usb 5-2: new 
full-speed USB device number 7 using ohci_hcd
  May 15 22:44:24 redactie-laptop mtp-probe: checking bus 5, device 7: 
"/sys/devices/pci:00/:00:13.0/usb5/5-2"
  May 15 22:44:24 redactie-laptop kernel: [B16408.208148] usblp0: USB 
Bidirectional printer dev 7 if 0 alt 1 proto 2 vid 0x067B pid 0x2305
  May 15 22:44:24 redactie-laptop mtp-probe: bus: 5, device: 7 was not an MTP 
device
  May 15 22:44:24 redactie-laptop udev-configure-printer: add 
/devices/pci:00/:00:13.0/usb5/5-2/5-2:1.0
  May 15 22:44:24 redactie-laptop udev-configure-printer: device devpath is 
/devices/pci:00/:00:13.0/usb5/5-2
  May 15 22:44:24 redactie-laptop udev-configure-printer: Device vendor/product 
is 067B:2305
  May 15 22:44:24 redactie-laptop udev-configure-printer: add 
/devices/pci:00/:00:13.0/usb5/5-2/5-2:1.0/usb/lp0
  May 15 22:44:24 redactie-laptop udev-configure-printer: failed to claim 
interface
  May 15 22:44:24 redactie-laptop udev-configure-printer: failed to claim 
interface
  May 15 22:44:24 redactie-laptop udev-configure-printer: device devpath is 
/devices/pci:00/:00:13.0/usb5/5-2
  May 15 22:44:24 redactie-laptop udev-configure-printer: MFG:Kyocera Mita 
MDL:FS-3800 SERN:- serial:-
  May 15 22:44:25 redactie-laptop kernel: [16409.486607] usblp0: removed
  May 15 22:44:25 redactie-laptop kernel: [16409.504777] usblp0: USB 
Bidirectional printer dev 7 if 0 alt 1 proto 2 vid 0x067B pid 0x2305
  May 15 22:44:25 redactie-laptop hp[31331]: io/hpmud/pp.c 627: unable to read 
device-id ret=-1
  May 15 22:44:25 redactie-laptop udev-configure-printer: add 

[Desktop-packages] [Bug 999931] Re: Only one page can be printed te USB printer followed by errors and empty pages

2018-08-10 Thread Frank Neirynck
Hello G, Ubuntu,
Unfortunately I currently don't have/use a USB to Parrallel Port Interface 
anymore since my old printer died on me 6 months ago (at the young age of 10), 
so I cannot check if this issue occurs on my current Ubuntu (18.04)... Sorry 
for that. 
Mu current CUPS version works great on my new network printer though!!! ;-)
Kind regards,
Frank Neirynck

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/31

Title:
  Only one page can be printed te USB printer followed by errors and
  empty pages

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu 12.04 after clean install!

  When printing to previously perfect ly working Kyocera Mita 3800 via a USB to 
Parrallel Port Interface, CUPS flips completely: 1 page is printed followed by 
a page stating 
  ERROR:
  undefined 
  OFFENDING COMMAND: 

  STACK:

  and further empty pages. Then I cannot print anymore until
  disconnecting USB, reconeccting and then again I can print one page,
  followed by... etc.

  I tried reinstalling KM3800EN.PPD driver with no improvement.
  Herundersome troubleshooting:

  
  root@redactie-laptop:/home/redactie# lsmod | grep usb
  usblp  17885  0 
  usb_storage39646  0 
  snd_usb_audio 101566  2 
  snd_usbmidi_lib24603  1 snd_usb_audio
  snd_hwdep  13276  2 snd_usb_audio,snd_hda_codec
  snd_pcm80845  4 
snd_hda_codec_hdmi,snd_usb_audio,snd_hda_intel,snd_hda_codec
  snd_rawmidi25424  2 snd_usbmidi_lib,snd_seq_midi
  snd62064  20 
snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_usb_audio,snd_usbmidi_lib,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_seq,snd_rawmidi,snd_pcm,snd_timer,snd_seq_device
  usbhid 41906  0 
  hid77367  1 usbhid
  root@redactie-laptop:/home/redactie# tail -f /var/log/syslog
  May 15 22:43:57 redactie-laptop kernel: [16380.689129] type=1400 
audit(1337114637.031:1115): apparmor="STATUS" operation="profile_replace" 
name="/usr/sbin/mysqld" pid=31229 comm="apparmor_parser"
  May 15 22:43:58 redactie-laptop kernel: [16381.937672] type=1400 
audit(1337114638.279:1116): apparmor="DENIED" operation="mknod" parent=1 
profile="/usr/sbin/mysqld" name="/run/mysqld/mysqld.sock" pid=31233 
comm="mysqld" requested_mask="c" denied_mask="c" fsuid=119 ouid=119
  May 15 22:43:58 redactie-laptop kernel: [16382.478880] init: mysql main 
process (31233) terminated with status 1
  May 15 22:43:58 redactie-laptop kernel: [16382.478989] init: mysql main 
process ended, respawning
  May 15 22:44:07 redactie-laptop kernel: [16391.540325] usb 5-2: USB 
disconnect, device number 6
  May 15 22:44:07 redactie-laptop udev-configure-printer: remove 
/devices/pci:00/:00:13.0/usb5/5-2
  May 15 22:44:07 redactie-laptop udev-configure-printer: URI of print queue: 
usb://Kyocera%20Mita/FS-3800, normalized: kyocera mita fs 3800
  May 15 22:44:07 redactie-laptop udev-configure-printer: URI of detected 
printer: usb://Kyocera%20Mita/FS-3800, normalized: kyocera mita fs 3800
  May 15 22:44:07 redactie-laptop udev-configure-printer: Queue 
ipp://localhost:631/printers/Kyocera_Mita_FS-3800 has matching device URI
  May 15 22:44:07 redactie-laptop udev-configure-printer: Disabled printer 
ipp://localhost:631/printers/Kyocera_Mita_FS-3800 as the corresponding device 
was unplugged or turned off
  May 15 22:44:24 redactie-laptop kernel: [16408.032070] usb 5-2: new 
full-speed USB device number 7 using ohci_hcd
  May 15 22:44:24 redactie-laptop mtp-probe: checking bus 5, device 7: 
"/sys/devices/pci:00/:00:13.0/usb5/5-2"
  May 15 22:44:24 redactie-laptop kernel: [B16408.208148] usblp0: USB 
Bidirectional printer dev 7 if 0 alt 1 proto 2 vid 0x067B pid 0x2305
  May 15 22:44:24 redactie-laptop mtp-probe: bus: 5, device: 7 was not an MTP 
device
  May 15 22:44:24 redactie-laptop udev-configure-printer: add 
/devices/pci:00/:00:13.0/usb5/5-2/5-2:1.0
  May 15 22:44:24 redactie-laptop udev-configure-printer: device devpath is 
/devices/pci:00/:00:13.0/usb5/5-2
  May 15 22:44:24 redactie-laptop udev-configure-printer: Device vendor/product 
is 067B:2305
  May 15 22:44:24 redactie-laptop udev-configure-printer: add 
/devices/pci:00/:00:13.0/usb5/5-2/5-2:1.0/usb/lp0
  May 15 22:44:24 redactie-laptop udev-configure-printer: failed to claim 
interface
  May 15 22:44:24 redactie-laptop udev-configure-printer: failed to claim 
interface
  May 15 22:44:24 redactie-laptop udev-configure-printer: device devpath is 
/devices/pci:00/:00:13.0/usb5/5-2
  May 15 22:44:24 redactie-laptop udev-configure-printer: MFG:Kyocera Mita 
MDL:FS-3800 SERN:- serial:-
  May 15 22:44:25 redactie-laptop kernel: [16409.486607] usblp0: removed
  May 15 22:44:25 redactie-laptop kernel: [16409.504777] usblp0: USB 
Bidirectional printer dev 7 if 0 alt 1 proto 2 vid 0x067B 

[Desktop-packages] [Bug 999931] Re: Only one page can be printed te USB printer followed by errors and empty pages

2018-08-10 Thread gf
Hello Frank,
Thank you for submitting this bug and reporting a problem with cups.  You made 
this bug report some time ago and Ubuntu and cups have been updated since then. 

Could you confirm that this is no longer a problem and that we can close the 
ticket? 
If it is still a problem, are you still interested in finding a solution to 
this bug? 
If you are, could you let us know and, in the current version, could you run 
the following (only once):
apport-collect 31
and upload the updated logs and and any other logs that are relevant for this 
particular issue. 

Thank you again for helping make Ubuntu and cups better. 
G

** Changed in: cups (Ubuntu)
   Status: New => Incomplete

-- 
You received this bug notification because you are a member of Desktop
Packages, which is subscribed to cups in Ubuntu.
https://bugs.launchpad.net/bugs/31

Title:
  Only one page can be printed te USB printer followed by errors and
  empty pages

Status in cups package in Ubuntu:
  Incomplete

Bug description:
  Ubuntu 12.04 after clean install!

  When printing to previously perfect ly working Kyocera Mita 3800 via a USB to 
Parrallel Port Interface, CUPS flips completely: 1 page is printed followed by 
a page stating 
  ERROR:
  undefined 
  OFFENDING COMMAND: 

  STACK:

  and further empty pages. Then I cannot print anymore until
  disconnecting USB, reconeccting and then again I can print one page,
  followed by... etc.

  I tried reinstalling KM3800EN.PPD driver with no improvement.
  Herundersome troubleshooting:

  
  root@redactie-laptop:/home/redactie# lsmod | grep usb
  usblp  17885  0 
  usb_storage39646  0 
  snd_usb_audio 101566  2 
  snd_usbmidi_lib24603  1 snd_usb_audio
  snd_hwdep  13276  2 snd_usb_audio,snd_hda_codec
  snd_pcm80845  4 
snd_hda_codec_hdmi,snd_usb_audio,snd_hda_intel,snd_hda_codec
  snd_rawmidi25424  2 snd_usbmidi_lib,snd_seq_midi
  snd62064  20 
snd_hda_codec_hdmi,snd_hda_codec_conexant,snd_usb_audio,snd_usbmidi_lib,snd_hda_intel,snd_hda_codec,snd_hwdep,snd_seq,snd_rawmidi,snd_pcm,snd_timer,snd_seq_device
  usbhid 41906  0 
  hid77367  1 usbhid
  root@redactie-laptop:/home/redactie# tail -f /var/log/syslog
  May 15 22:43:57 redactie-laptop kernel: [16380.689129] type=1400 
audit(1337114637.031:1115): apparmor="STATUS" operation="profile_replace" 
name="/usr/sbin/mysqld" pid=31229 comm="apparmor_parser"
  May 15 22:43:58 redactie-laptop kernel: [16381.937672] type=1400 
audit(1337114638.279:1116): apparmor="DENIED" operation="mknod" parent=1 
profile="/usr/sbin/mysqld" name="/run/mysqld/mysqld.sock" pid=31233 
comm="mysqld" requested_mask="c" denied_mask="c" fsuid=119 ouid=119
  May 15 22:43:58 redactie-laptop kernel: [16382.478880] init: mysql main 
process (31233) terminated with status 1
  May 15 22:43:58 redactie-laptop kernel: [16382.478989] init: mysql main 
process ended, respawning
  May 15 22:44:07 redactie-laptop kernel: [16391.540325] usb 5-2: USB 
disconnect, device number 6
  May 15 22:44:07 redactie-laptop udev-configure-printer: remove 
/devices/pci:00/:00:13.0/usb5/5-2
  May 15 22:44:07 redactie-laptop udev-configure-printer: URI of print queue: 
usb://Kyocera%20Mita/FS-3800, normalized: kyocera mita fs 3800
  May 15 22:44:07 redactie-laptop udev-configure-printer: URI of detected 
printer: usb://Kyocera%20Mita/FS-3800, normalized: kyocera mita fs 3800
  May 15 22:44:07 redactie-laptop udev-configure-printer: Queue 
ipp://localhost:631/printers/Kyocera_Mita_FS-3800 has matching device URI
  May 15 22:44:07 redactie-laptop udev-configure-printer: Disabled printer 
ipp://localhost:631/printers/Kyocera_Mita_FS-3800 as the corresponding device 
was unplugged or turned off
  May 15 22:44:24 redactie-laptop kernel: [16408.032070] usb 5-2: new 
full-speed USB device number 7 using ohci_hcd
  May 15 22:44:24 redactie-laptop mtp-probe: checking bus 5, device 7: 
"/sys/devices/pci:00/:00:13.0/usb5/5-2"
  May 15 22:44:24 redactie-laptop kernel: [B16408.208148] usblp0: USB 
Bidirectional printer dev 7 if 0 alt 1 proto 2 vid 0x067B pid 0x2305
  May 15 22:44:24 redactie-laptop mtp-probe: bus: 5, device: 7 was not an MTP 
device
  May 15 22:44:24 redactie-laptop udev-configure-printer: add 
/devices/pci:00/:00:13.0/usb5/5-2/5-2:1.0
  May 15 22:44:24 redactie-laptop udev-configure-printer: device devpath is 
/devices/pci:00/:00:13.0/usb5/5-2
  May 15 22:44:24 redactie-laptop udev-configure-printer: Device vendor/product 
is 067B:2305
  May 15 22:44:24 redactie-laptop udev-configure-printer: add 
/devices/pci:00/:00:13.0/usb5/5-2/5-2:1.0/usb/lp0
  May 15 22:44:24 redactie-laptop udev-configure-printer: failed to claim 
interface
  May 15 22:44:24 redactie-laptop udev-configure-printer: failed to claim 
interface
  May 15 22:44:24 redactie-laptop udev-configure-printer: device devpath is