[jira] [Commented] (BROOKLYN-606) ATG Stores (client) impression & MUV usage is incorrect

2019-01-18 Thread Jim Cadigan (JIRA)


[ 
https://issues.apache.org/jira/browse/BROOKLYN-606?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel=16746526#comment-16746526
 ] 

Jim Cadigan commented on BROOKLYN-606:
--

It's mis-reported.   I have an issue with the way that the go/impressions
is calculating the MUV / Impression usage for a customer.   Do you know how
that should be reported?   I was told to open a Jira ticket.

Thanks,

Jim

On Fri, Jan 18, 2019 at 12:26 PM Alex Heneveld (JIRA) 



-- 
*Jim Cadigan*
Enterprise Account Executive - Mid-Atlantic | Optimizely, Inc.

*jim.cadi...@optimizely.com *  | M -
609-610-4944


> ATG Stores (client) impression & MUV usage is incorrect
> ---
>
> Key: BROOKLYN-606
> URL: https://issues.apache.org/jira/browse/BROOKLYN-606
> Project: Brooklyn
>  Issue Type: Test
>Reporter: Jim Cadigan
>Priority: Critical
> Attachments: ATG impressions calculator 1.jpg, ATG impressions 
> calculator 2.jpg
>
>
> I don't know how to log a Jira ticket.  I'm the AE on the ATG Stores account 
> (Lowe's Canada) with Subscription 
> #[285656357|https://optimizely.lightning.force.com/lightning/r/Subscription__c/a5rC0008SRsIAM/view]
>  in Salesforce.  They are interested in adding more websites which they will 
> have to upgrade to the Impressions model to do.   When we calculate the 
> Impressions / MUV in ChartIO impressions calculator (go/impressions) it is 
> estimating the Impressions at 39 million and the MUVs at 6.76 million - which 
> is way too high according to the CSM.  The CSM believes based on the number 
> of tests they've run it shouldn't be close to that high of amount.   Can 
> someone please look into this further?   We have a call to discuss their 
> options on Tuesday (1/22) so if possible we would like an accurate estimate 
> by that time (or soon thereafter).   Jim Cadigan 
> [jim.cadi...@optimizely.com|mailto:jim.cadi...@optimizely.com]
>  
> https://chartio.com/optimizelyinc/impressions/?ev459912=285656357=12690680070=12109898642=11925673319=11617832294=11359124158=11081888145=10941983808=10793822095=10673231236=10523345766=10408300039=10200184135



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[jira] [Created] (BROOKLYN-606) ATG Stores (client) impression & MUV usage is incorrect

2019-01-18 Thread Jim Cadigan (JIRA)
Jim Cadigan created BROOKLYN-606:


 Summary: ATG Stores (client) impression & MUV usage is incorrect
 Key: BROOKLYN-606
 URL: https://issues.apache.org/jira/browse/BROOKLYN-606
 Project: Brooklyn
  Issue Type: Test
Reporter: Jim Cadigan
 Attachments: ATG impressions calculator 1.jpg, ATG impressions 
calculator 2.jpg

I don't know how to log a Jira ticket.  I'm the AE on the ATG Stores account 
(Lowe's Canada) with Subscription 
#[285656357|https://optimizely.lightning.force.com/lightning/r/Subscription__c/a5rC0008SRsIAM/view]
 in Salesforce.  They are interested in adding more websites which they will 
have to upgrade to the Impressions model to do.   When we calculate the 
Impressions / MUV in ChartIO impressions calculator (go/impressions) it is 
estimating the Impressions at 39 million and the MUVs at 6.76 million - which 
is way too high according to the CSM.  The CSM believes based on the number of 
tests they've run it shouldn't be close to that high of amount.   Can someone 
please look into this further?   We have a call to discuss their options on 
Tuesday (1/22) so if possible we would like an accurate estimate by that time 
(or soon thereafter).   Jim Cadigan 
[jim.cadi...@optimizely.com|mailto:jim.cadi...@optimizely.com]

 

https://chartio.com/optimizelyinc/impressions/?ev459912=285656357=12690680070=12109898642=11925673319=11617832294=11359124158=11081888145=10941983808=10793822095=10673231236=10523345766=10408300039=10200184135



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