Re: OpenOffice community survey - Please take it!

2014-09-26 Thread Andrea Pescetti
Reminder: the survey will stay open until 30 September. Please take it 
now if you haven't already done it.


Survey is at
http://survey.openoffice.org/index.php/314592/lang-en
and forum volunteers (those who are involved in user support) are 
welcome to take it too; if someone can announce it there it would be 
perfect.


For any comments, follow-up to the dev list only. We've fixed some 
technical and wording issues; if you experience problems when submitting 
please inform the dev list dev@openoffice.apache.org


Thanks,
  Andrea.

On 12/09/2014 Andrea Pescetti wrote:

I've prepared, with help from other community members, a survey to
gather some quick data about the Apache OpenOffice community. This
information will be used for my Apache Conference talk in November, to
assess how we have matured in these two years as a top-level Apache
project and whether we can consider the setup phase to be closed.

It's one easy, simple page:

http://survey.openoffice.org/index.php/314592/lang-en

Please take the survey now, your feedback is needed! Please answer also
if you are just reading this list but you are not active, and please
answer only once even if you receive multiple copies of this message
(via different mailing lists).

If you have any comments, follow-up to the dev list only.

Thanks,
   Andrea.



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Re: OpenOffice community survey - Please take it!

2014-09-16 Thread jan i
Hi.

That is quite hard to guess, subscribed has a defined meaning (something
we tell new people all the time), you suggest that I read subscribed as
follow but then why not use that word instead, that way confusion can be
avoided.

rgds
jan I.


Re: OpenOffice community survey - Please take it!

2014-09-16 Thread Andrea Pescetti

jan i wrote:

you suggest that I read subscribed as
follow but then why not use that word instead, that way confusion can be
avoided.


As a low priority task, we may change the question into Which mailing 
list(s) or forum are you subscribed to (or following)?.


I see it much more important to address the CRSF issues, maybe disabling 
it altogether as explained in
http://manual.limesurvey.org/Optional_settings#Request_settings ? It 
potentially affects many more people.


When these changes are done, we can send a reminder and then close the 
survey in a few days.


Regards,
  Andrea.

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OpenOffice community survey - Please take it!

2014-09-15 Thread jan i
Hi.

I am not sure if its intentional, but people who are not subscribed to any
of the mentioned mailing lists cannot complete query.

As can be seen from this mail, there are people who read mail using e.g.
markmail, thereby avoiding the need to be subscribed (and instead be able
to choose when to read the mail).

I would complete the survey as a good committer, but the text *This
question is mandatory. Please check at least one item.  *and no option
None made it impossible (I actually tried to save without having ticked a
box).

rgds
jan i


Re: OpenOffice community survey - Please take it!

2014-09-15 Thread Rob Weir
On Mon, Sep 15, 2014 at 9:06 AM, jan i j...@apache.org wrote:
 Hi.

 I am not sure if its intentional, but people who are not subscribed to any
 of the mentioned mailing lists cannot complete query.

 As can be seen from this mail, there are people who read mail using e.g.
 markmail, thereby avoiding the need to be subscribed (and instead be able
 to choose when to read the mail).


If you read via Markmail then just note yourself as subscribed to
the mailing list you follow via Markmail.

-Rob


 I would complete the survey as a good committer, but the text *This
 question is mandatory. Please check at least one item.  *and no option
 None made it impossible (I actually tried to save without having ticked a
 box).

 rgds
 jan i

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Re: OpenOffice community survey - Please take it!

2014-09-15 Thread Andrea Pescetti

On 15/09/2014 Rob Weir wrote:

On Mon, Sep 15, 2014 at 9:06 AM, jan i wrote:

As can be seen from this mail, there are people who read mail using e.g.
markmail, thereby avoiding the need to be subscribed


If you read via Markmail then just note yourself as subscribed to
the mailing list you follow via Markmail.


Sure, don't focus on the way you read the list. If you follow a list, 
through any means, consider that you are subscribed to it as far as 
this question is concerned.


For latecomers: http://survey.openoffice.org/index.php/314592/lang-en

Regards,
  Andrea.

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Re: OpenOffice community survey - Please take it!

2014-09-15 Thread Marcus

Am 09/12/2014 09:00 AM, schrieb Andrea Pescetti:


If you have any comments, follow-up to the dev list only.


that's what I get:

quote
Bad Request
The CSRF token could not be verified.

The request could not be understood by the server due to malformed 
syntax. Please do not repeat the request without modifications.


If you think this is a server error, please contact the webmaster.
2014-09-15 11:09:36
/quote

Any idea about the problem and/or solution?

Thanks

Marcus


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OpenOffice community survey - Please take it!

2014-09-12 Thread Andrea Pescetti
I've prepared, with help from other community members, a survey to 
gather some quick data about the Apache OpenOffice community. This 
information will be used for my Apache Conference talk in November, to 
assess how we have matured in these two years as a top-level Apache 
project and whether we can consider the setup phase to be closed.


It's one easy, simple page:

http://survey.openoffice.org/index.php/314592/lang-en

Please take the survey now, your feedback is needed! Please answer also 
if you are just reading this list but you are not active, and please 
answer only once even if you receive multiple copies of this message 
(via different mailing lists).


If you have any comments, follow-up to the dev list only.

Thanks,
  Andrea.

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Re: OpenOffice Community Survey

2013-04-11 Thread Roberto Galoppini
I think we should try to make a survey that would help us to figure
out the Net Promoter score, a customer loyalty metric ranging from
-100% (everybody is a detractor) to +100% (everybody is a promoter).

Roberto

2013/4/11 Stan Helton stanhel...@gmail.com:

 On 4/10/2013 5:40 PM, Rob Weir wrote:

 I'd like to start moving ahead toward a user survey.   I have an
 installation of LimeSurvey setup on my server and am learning how to use
 it.

 Before going live with a survey of thousands of users I'd like to do an
 end-to-end test by having a simple survey of us, members of the OpenOffice
 project.

 I have some ideas for questions, things like:

 1) How long have you been using OpenOffice?

 2) How long have you been involved with the OpenOffice project?

 and so on.

 But I want to check to see if anyone has some other interesting questions
 you think we should ask?

 Remember, this is a community survey, not a survey of users.

 Regards,

 -Rob

 Rob,

 For the final version it might be well to include a few questions about how
 OpenOffice is used:

 1) Do you used OpenOffice in your home or business or both?
 2) What features do you find most useful?
 3) If you could add one feature what would it be?

 Stan

 --
 Courtesy is the grease that keeps the wheels of civilization turning. Robert
 Heinlein

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Re: OpenOffice Community Survey

2013-04-11 Thread Jürgen Schmidt
On 4/11/13 10:58 AM, Roberto Galoppini wrote:
 I think we should try to make a survey that would help us to figure
 out the Net Promoter score, a customer loyalty metric ranging from
 -100% (everybody is a detractor) to +100% (everybody is a promoter).

mmh, I am thinking how important a visual redesign is for our users.
Means a more modern look and feel to make the whole application looking
more modern and fresh.

I believe we have many many features that our users don't even know and
often don't need. My feeling is that our users would welcome a UI
refresh with a clean and maybe simplified UI to concentrate on the most
important and most often used things. The sidebar can help moving in
this direction and there is a lot of room for improvement.

In parallel the improvement of fidelity/interoperability is important
and should be driven forward. But what use is when our users prefer to
use an application with a nicer and more appealing UI.

I believe we have to find a good compromise.

Juergen


 
 Roberto
 
 2013/4/11 Stan Helton stanhel...@gmail.com:

 On 4/10/2013 5:40 PM, Rob Weir wrote:

 I'd like to start moving ahead toward a user survey.   I have an
 installation of LimeSurvey setup on my server and am learning how to use
 it.

 Before going live with a survey of thousands of users I'd like to do an
 end-to-end test by having a simple survey of us, members of the OpenOffice
 project.

 I have some ideas for questions, things like:

 1) How long have you been using OpenOffice?

 2) How long have you been involved with the OpenOffice project?

 and so on.

 But I want to check to see if anyone has some other interesting questions
 you think we should ask?

 Remember, this is a community survey, not a survey of users.

 Regards,

 -Rob

 Rob,

 For the final version it might be well to include a few questions about how
 OpenOffice is used:

 1) Do you used OpenOffice in your home or business or both?
 2) What features do you find most useful?
 3) If you could add one feature what would it be?

 Stan

 --
 Courtesy is the grease that keeps the wheels of civilization turning. Robert
 Heinlein

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 For additional commands, e-mail: dev-h...@openoffice.apache.org

 
 -
 To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
 For additional commands, e-mail: dev-h...@openoffice.apache.org
 


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Re: OpenOffice Community Survey

2013-04-11 Thread Rob Weir
On Thu, Apr 11, 2013 at 4:58 AM, Roberto Galoppini 
roberto.galopp...@gmail.com wrote:

 I think we should try to make a survey that would help us to figure
 out the Net Promoter score, a customer loyalty metric ranging from
 -100% (everybody is a detractor) to +100% (everybody is a promoter).


I can add that.  But remember, I was thinking initially of a survey of just
the core community, e.g., those on the mailing lists.  So I hope we are all
promoters.  I'm hoping to use this survey to test out LimeSurvey and make
sure it is suitable for a broader survey of users.

-Rob




 Roberto

 2013/4/11 Stan Helton stanhel...@gmail.com:
 
  On 4/10/2013 5:40 PM, Rob Weir wrote:
 
  I'd like to start moving ahead toward a user survey.   I have an
  installation of LimeSurvey setup on my server and am learning how to use
  it.
 
  Before going live with a survey of thousands of users I'd like to do an
  end-to-end test by having a simple survey of us, members of the
 OpenOffice
  project.
 
  I have some ideas for questions, things like:
 
  1) How long have you been using OpenOffice?
 
  2) How long have you been involved with the OpenOffice project?
 
  and so on.
 
  But I want to check to see if anyone has some other interesting
 questions
  you think we should ask?
 
  Remember, this is a community survey, not a survey of users.
 
  Regards,
 
  -Rob
 
  Rob,
 
  For the final version it might be well to include a few questions about
 how
  OpenOffice is used:
 
  1) Do you used OpenOffice in your home or business or both?
  2) What features do you find most useful?
  3) If you could add one feature what would it be?
 
  Stan
 
  --
  Courtesy is the grease that keeps the wheels of civilization turning.
 Robert
  Heinlein
 
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  For additional commands, e-mail: dev-h...@openoffice.apache.org
 

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 To unsubscribe, e-mail: dev-unsubscr...@openoffice.apache.org
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Re: OpenOffice Community Survey

2013-04-11 Thread Ian Lynch
On 11 April 2013 13:21, Rob Weir robw...@apache.org wrote:

 On Thu, Apr 11, 2013 at 4:58 AM, Roberto Galoppini 
 roberto.galopp...@gmail.com wrote:

  I think we should try to make a survey that would help us to figure
  out the Net Promoter score, a customer loyalty metric ranging from
  -100% (everybody is a detractor) to +100% (everybody is a promoter).
 
 
 I can add that.  But remember, I was thinking initially of a survey of just
 the core community, e.g., those on the mailing lists.  So I hope we are all
 promoters.  I'm hoping to use this survey to test out LimeSurvey and make
 sure it is suitable for a broader survey of users.

 -Rob


Do you want contributions for potential questions?

eg What do you consider to be the greatest threat to AOO?

What do you consider is AOO's strongest feature?

What is your biggest issue when using AOO?

 Do you use other productivity tools as well as AOO?

If so which and why?






  Roberto
 
  2013/4/11 Stan Helton stanhel...@gmail.com:
  
   On 4/10/2013 5:40 PM, Rob Weir wrote:
  
   I'd like to start moving ahead toward a user survey.   I have an
   installation of LimeSurvey setup on my server and am learning how to
 use
   it.
  
   Before going live with a survey of thousands of users I'd like to do
 an
   end-to-end test by having a simple survey of us, members of the
  OpenOffice
   project.
  
   I have some ideas for questions, things like:
  
   1) How long have you been using OpenOffice?
  
   2) How long have you been involved with the OpenOffice project?
  
   and so on.
  
   But I want to check to see if anyone has some other interesting
  questions
   you think we should ask?
  
   Remember, this is a community survey, not a survey of users.
  
   Regards,
  
   -Rob
  
   Rob,
  
   For the final version it might be well to include a few questions about
  how
   OpenOffice is used:
  
   1) Do you used OpenOffice in your home or business or both?
   2) What features do you find most useful?
   3) If you could add one feature what would it be?
  
   Stan
  
   --
   Courtesy is the grease that keeps the wheels of civilization turning.
  Robert
   Heinlein
  
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   For additional commands, e-mail: dev-h...@openoffice.apache.org
  
 
  -
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  For additional commands, e-mail: dev-h...@openoffice.apache.org
 
 




-- 
Ian

Ofqual Accredited IT Qualifications https://theingots.org/community/faq#7.0

Headline points in the 2014 and 2015 school league tables

www.theINGOTs.org +44 (0)1827 305940

The Learning Machine Limited, Reg Office, 36 Ashby Road, Tamworth,
Staffordshire, B79 8AQ. Reg No: 05560797, Registered in England and
Wales.


Re: OpenOffice Community Survey

2013-04-11 Thread Rob Weir
On Thu, Apr 11, 2013 at 9:09 AM, Ian Lynch ianrly...@gmail.com wrote:

 On 11 April 2013 13:21, Rob Weir robw...@apache.org wrote:

  On Thu, Apr 11, 2013 at 4:58 AM, Roberto Galoppini 
  roberto.galopp...@gmail.com wrote:
 
   I think we should try to make a survey that would help us to figure
   out the Net Promoter score, a customer loyalty metric ranging from
   -100% (everybody is a detractor) to +100% (everybody is a promoter).
  
  
  I can add that.  But remember, I was thinking initially of a survey of
 just
  the core community, e.g., those on the mailing lists.  So I hope we are
 all
  promoters.  I'm hoping to use this survey to test out LimeSurvey and
 make
  sure it is suitable for a broader survey of users.
 
  -Rob
 

 Do you want contributions for potential questions?

 eg What do you consider to be the greatest threat to AOO?

 What do you consider is AOO's strongest feature?

 What is your biggest issue when using AOO?

  Do you use other productivity tools as well as AOO?

 If so which and why?


Thanks, I included some of these.

To some extent the form of questions will be constrained by the number of
responses we expect.  A free text entry could work fine for a survey of a
hundred people, but of 10,000 it would become unwieldy to process and
interpret.  So we may want to take questions of this type and convert them
into single or multiple choice questions where we can reasonably determine
what the main choice are.  We also have the opportunity then to have an
other choice where free-text can be entered.  You'll see that in the demo
survey I'll send out later.

-Rob





 
 
 
   Roberto
  
   2013/4/11 Stan Helton stanhel...@gmail.com:
   
On 4/10/2013 5:40 PM, Rob Weir wrote:
   
I'd like to start moving ahead toward a user survey.   I have an
installation of LimeSurvey setup on my server and am learning how to
  use
it.
   
Before going live with a survey of thousands of users I'd like to do
  an
end-to-end test by having a simple survey of us, members of the
   OpenOffice
project.
   
I have some ideas for questions, things like:
   
1) How long have you been using OpenOffice?
   
2) How long have you been involved with the OpenOffice project?
   
and so on.
   
But I want to check to see if anyone has some other interesting
   questions
you think we should ask?
   
Remember, this is a community survey, not a survey of users.
   
Regards,
   
-Rob
   
Rob,
   
For the final version it might be well to include a few questions
 about
   how
OpenOffice is used:
   
1) Do you used OpenOffice in your home or business or both?
2) What features do you find most useful?
3) If you could add one feature what would it be?
   
Stan
   
--
Courtesy is the grease that keeps the wheels of civilization turning.
   Robert
Heinlein
   
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   -
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 --
 Ian

 Ofqual Accredited IT Qualifications 
 https://theingots.org/community/faq#7.0

 Headline points in the 2014 and 2015 school league tables

 www.theINGOTs.org +44 (0)1827 305940

 The Learning Machine Limited, Reg Office, 36 Ashby Road, Tamworth,
 Staffordshire, B79 8AQ. Reg No: 05560797, Registered in England and
 Wales.



OpenOffice Community Survey

2013-04-10 Thread Rob Weir
I'd like to start moving ahead toward a user survey.   I have an
installation of LimeSurvey setup on my server and am learning how to use
it.

Before going live with a survey of thousands of users I'd like to do an
end-to-end test by having a simple survey of us, members of the OpenOffice
project.

I have some ideas for questions, things like:

1) How long have you been using OpenOffice?

2) How long have you been involved with the OpenOffice project?

and so on.

But I want to check to see if anyone has some other interesting questions
you think we should ask?

Remember, this is a community survey, not a survey of users.

Regards,

-Rob


Re: OpenOffice Community Survey

2013-04-10 Thread Stan Helton


On 4/10/2013 5:40 PM, Rob Weir wrote:

I'd like to start moving ahead toward a user survey.   I have an
installation of LimeSurvey setup on my server and am learning how to use
it.

Before going live with a survey of thousands of users I'd like to do an
end-to-end test by having a simple survey of us, members of the OpenOffice
project.

I have some ideas for questions, things like:

1) How long have you been using OpenOffice?

2) How long have you been involved with the OpenOffice project?

and so on.

But I want to check to see if anyone has some other interesting questions
you think we should ask?

Remember, this is a community survey, not a survey of users.

Regards,

-Rob


Rob,

For the final version it might be well to include a few questions about 
how OpenOffice is used:


1) Do you used OpenOffice in your home or business or both?
2) What features do you find most useful?
3) If you could add one feature what would it be?

Stan

--
Courtesy is the grease that keeps the wheels of civilization turning. 
Robert Heinlein


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