Re: PSA: Retiring Bugzilla Socorro Lens

2017-11-01 Thread Anthony Hughes
This is now live. Much thanks to Dylan Hardison for getting it across the
line.

If you see any issues with it, or have feature requests, please report them
to https://github.com/ashughes1/bmo-bsl

Cheers!

On 31 October 2017 at 13:07, Anthony Hughes <ahug...@mozilla.com> wrote:

> Due to an unrelated infrastructure issue the push has been delayed.
> Apologies for the delay.
>
> On 30 October 2017 at 13:27, Anthony Hughes <ahug...@mozilla.com> wrote:
>
>> This is a heads up that I am shutting down further development of my
>> Bugzilla Socorro Lens add-on. If you're currently using the add-on I
>> recommend that you uninstall it and please file issues at
>> https://github.com/ashughes1/bmo-bsl.
>>
>> Over the past few weeks I've been working to integrate the functionality
>> it provides natively with bugzilla.mozilla.org. These changes should be
>> live as of Tuesday, October 31, 2017. You can read more about this at
>> https://ashughes.com/?p=453.
>>
>> Thank you
>>
>> --
>> Anthony Hughes
>> Senior Quality Engineer
>> Mozilla Corporation
>>
>
>
>
> --
> Anthony Hughes
> Senior Quality Engineer
> Mozilla Corporation
>



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Re: PSA: Retiring Bugzilla Socorro Lens

2017-10-31 Thread Anthony Hughes
Due to an unrelated infrastructure issue the push has been delayed.
Apologies for the delay.

On 30 October 2017 at 13:27, Anthony Hughes <ahug...@mozilla.com> wrote:

> This is a heads up that I am shutting down further development of my
> Bugzilla Socorro Lens add-on. If you're currently using the add-on I
> recommend that you uninstall it and please file issues at
> https://github.com/ashughes1/bmo-bsl.
>
> Over the past few weeks I've been working to integrate the functionality
> it provides natively with bugzilla.mozilla.org. These changes should be
> live as of Tuesday, October 31, 2017. You can read more about this at
> https://ashughes.com/?p=453.
>
> Thank you
>
> --
> Anthony Hughes
> Senior Quality Engineer
> Mozilla Corporation
>



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PSA: Retiring Bugzilla Socorro Lens

2017-10-30 Thread Anthony Hughes
This is a heads up that I am shutting down further development of my
Bugzilla Socorro Lens add-on. If you're currently using the add-on I
recommend that you uninstall it and please file issues at
https://github.com/ashughes1/bmo-bsl.

Over the past few weeks I've been working to integrate the functionality it
provides natively with bugzilla.mozilla.org. These changes should be live
as of Tuesday, October 31, 2017. You can read more about this at
https://ashughes.com/?p=453.

Thank you

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Re: FYI, BSL Broken by Bug 1317697

2017-04-24 Thread Anthony Hughes
The issue is now resolved and a new version of the add-on has been
submitted to AMO for review. Special thanks to Andy Mackay for the fix.

Cheers!

On 24 April 2017 at 10:32, Anthony Hughes <ahug...@mozilla.com> wrote:

> This is a heads up that crash charts provided by Bugzilla Socorro Lens are
> currently broken in Nightly due to the landing of bug 1317697. Any
> suggestions for how I can fix this are welcome via
> https://github.com/ashughes1/bugzilla-socorro-lens/issues/20.
>
> Thank you
>
> --
> Anthony Hughes
> Senior Quality Engineer
> Mozilla Corporation
>



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FYI, BSL Broken by Bug 1317697

2017-04-24 Thread Anthony Hughes
This is a heads up that crash charts provided by Bugzilla Socorro Lens are
currently broken in Nightly due to the landing of bug 1317697. Any
suggestions for how I can fix this are welcome via
https://github.com/ashughes1/bugzilla-socorro-lens/issues/20.

Thank you

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Re: GPU Process Experiment Results

2017-01-16 Thread Anthony Hughes
Thanks for the feedback Chris.

Graphs measuring crash rates is "crashes per 1000 hours" for Telemetry data
via the crash_aggregates table (links to my re:dash queries are link at the
bottom of the post) and "crashes per install_time cardinality" for Socorro
data. I tried to focus on crash rate instead of crash count this time
around. I'll endeavour to add more context in future graphs.

Cheers!

On 16 January 2017 at 13:22, Chris Hutten-Czapski <chut...@mozilla.com>
wrote:

> My one-sentence summary of the article - If anything, the test cohort with
> the GPU process saw improved stability, especially for graphics crashes.
>
> Which is awesome!
>
> May need error bars for the figures to see how much of the results you saw
> we might have to attribute to the noise of reported crash figures.
>
> Also, I can't quite tell what the units are. The initial graphs seem to be
> #crashes-reported-to-Socorro, but later ones talk of
> #crashes-per-1000-usage-hours. The axes aren't labelled, so it's difficult
> to be precise.
>
> Have you attempted to measure crash counts and types via Telemetry instead
> of Socorro? If all you need is a count and some metadata, the submission
> rate to Telemetry is much (25x) higher than Socorro. (actually, if all you
> need is a count, crash_aggregates would be a good place to start, as most
> of the counting has been done for you).
>
> All in all, very interesting and I can't wait to see future experiments in
> Aurora and on Beta, when the time is right.
>
> :chutten
>
>
> On Mon, Jan 16, 2017 at 4:11 PM, Anthony Hughes <ahug...@mozilla.com>
> wrote:
>
>> Hello Platform folks,
>>
>> Over the Christmas break I rolled out a Telemetry Experiment on Nightly to
>> measure the stability impact of the GPU Process. This experiment concluded
>> on January 11. Having had time to analyze the data I've published a report
>> on my blog:
>> https://ashughes.com/?p=374
>>
>> It should come up on Planet shortly but I wanted to post here for
>> increased
>> visibility. Feel free to send me questions, comments, and feedback.
>>
>> Cheers
>>
>> --
>> Anthony Hughes
>> Senior Quality Engineer
>> Mozilla Corporation
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>>
>
>


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GPU Process Experiment Results

2017-01-16 Thread Anthony Hughes
Hello Platform folks,

Over the Christmas break I rolled out a Telemetry Experiment on Nightly to
measure the stability impact of the GPU Process. This experiment concluded
on January 11. Having had time to analyze the data I've published a report
on my blog:
https://ashughes.com/?p=374

It should come up on Planet shortly but I wanted to post here for increased
visibility. Feel free to send me questions, comments, and feedback.

Cheers

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Visualizing Crash Data in Bugzilla

2016-08-16 Thread Anthony Hughes
Hi Platform team,

In case you don't follow planet.mozilla.org I wanted to highlight that I'm
releasing the initial version of my experimental Bugzilla Tweaks add-on,
dubbed Bugzilla Socorro Lens v0.3.

https://ashughes.com/?p=360

In a nutshell, this inserts a graph of aggregate crash data for signatures
listed in the Crash Signature field of a bug report. The visualization is
powered by MetricsGraphics.js and the data is coming from the Socorro
supersearch API.

Feedback welcome!

Cheers

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Reducing the NVIDIA Blacklist

2016-07-14 Thread Anthony Hughes

Hello Mozillians,

We recently relaxed our graphics blocklist for users with NVIDIA 
hardware using certain older graphics drivers. The original blocklist 
entry blocked all versions less than v8.17.11.8265 due to stability 
issues with NVIDIA 182.65 and earlier. We recently learned however that 
the first two numbers in the version string indicate platform version 
and the latter numbers refer to the actual driver version. As a result 
we were inadvertently blocking newer drivers on older platforms.


We have since opened up the blacklist for versions newer than 
8.15.11.8265 (Win XP) and 8.16.11.8265 (Vista/Win7) via 
https://bugzil.la/1284322, effectively drivers released beyond 
mid-2009.This change only exists on Nightly currently but we expect it 
to ride the trains unless some critical regression is discovered.


If you are triaging bugs and user feedback, or are engaging with users 
on social media, please keep an eye out for users with NVIDIA hardware. 
If the user does have NVIDIA hardware please have them check the 
Graphics section of about:support to confirm if they are using a driver 
version that was previously blocked. If they are try to help them get 
updated to the most recent driver version. If the issue persists, have 
them disable hardware acceleration to see if the issue goes away.


The same goes if you are a user experiencing quality issues (crashes, 
hangs, black screening, checkerboarding, etc) on NVIDIA hardware with 
these drivers. Please make sure your drivers are up to date.


In either case, if the issue persists please file a bug via 
https://mzl.la/2a1qfUX so we can investigate what is happening.


Feel free to email me if you have any questions.

Thank you for your help!

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Sr. QA Engineer, Platform GFX
Mozilla Corporation

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Re: DOM Bug Triage Meeting

2015-03-30 Thread Anthony Hughes
Since I've only had one response I'll assume interest in a DOM triage 
meeting is pretty low. As such I don't think there will be much interest 
in a strictly scheduled meeting and will instead be doing triage 
sporadically on my own.


Please email me back if you'd like to join me so that I can try to 
schedule my sporadic triage sessions at a time that is mutually convenient.


Cheers

On 2015-03-23 4:42 PM, Anthony Hughes wrote:

Hello dev-platform,

I'd like to set up a DOM triage meeting every two weeks to serve as a 
funnel for QA work. As a starting point we'd focus on intermittents 
needing QA help and resolved bugs needing manual testing or test 
coverage. Before I schedule a recurring meeting I'd like to gauge 
interest and availability. Please take some time to fill out this 
survey if you are interested:


https://docs.google.com/forms/d/1UwvlAcDGSyfrEyF3kHAM7lTq7ZMnUmG0jr4sGvEG0Yg/viewform 



I am hoping to have this meeting up and running before Q2 begins.

Thank you



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DOM Bug Triage Meeting

2015-03-23 Thread Anthony Hughes

Hello dev-platform,

I'd like to set up a DOM triage meeting every two weeks to serve as a 
funnel for QA work. As a starting point we'd focus on intermittents 
needing QA help and resolved bugs needing manual testing or test 
coverage. Before I schedule a recurring meeting I'd like to gauge 
interest and availability. Please take some time to fill out this survey 
if you are interested:


https://docs.google.com/forms/d/1UwvlAcDGSyfrEyF3kHAM7lTq7ZMnUmG0jr4sGvEG0Yg/viewform

I am hoping to have this meeting up and running before Q2 begins.

Thank you

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Senior Quality Engineer
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Helping the DOM Team

2015-03-12 Thread Anthony Hughes

Hello dev-platform,

I recently joined the DOM team as an embedded QA member. One of the 
things I've been working on is establishing and documenting QA 
processes. I have two goals with this effort:


1. To make it clear how volunteers can help
2. To make it clear how developers and QA can help each other

If you go to MDN today, you'll find a Helping the DOM Team document[1] 
which focuses on explaining bug triage. I plan to continue building this 
out to include things such as feature ownership and test automation. My 
hope in sharing this with dev-platform is to improve engagement with 
developers.


I welcome any feedback you want to share.

Thank you.

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Senior Quality Engineer
Mozilla Corporation

1. https://developer.mozilla.org/en-US/docs/Mozilla/QA/Helping_the_DOM_team

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Re: Help with porting to Android One

2015-02-25 Thread Anthony Hughes
Hello Kaushal,

I'm sorry, I don't have an answer to your question. I suggest you repost
this to the dev-...@lists.mozilla.org as that list has more people directly
involved with B2G.

Best of luck

On 24 February 2015 at 18:53, Kaushal Rajkotia kaushal.rajko...@gmail.com
wrote:

 I visited the mozilla website to get instructions for flashing my phone
 with B2G but it turns out that it isn't supported yet.

 My device : Karbonn Sparkle V (Android One), identified as 'sprout' on
 Cynogenmod.

 How do I get started with the codebase on github? and what are the things
 that I need to get from my device in order for me to begin changes on the
 B2G project?

 Thanks
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Please Help Dogfood Desktop Firefox 21.0b6

2013-05-03 Thread Anthony Hughes
I'm writing today to ask for your help with dogfooding Firefox 21.0b6. There 
have been several changes lately to address stability concerns related to 
plugins. We need your help to determine if these changes have caused any 
regressions. 

All that you need to do is download and install the Beta[1] and use it as your 
day-to-day browser for the next few days. If you encounter any issues with 
plugins (Flash, Java, Silverlight, etc) please reply to this thread immediately 
describing the issue, any loaded URLs, and the plugin versions you have 
installed.

Thank you

Anthony Hughes
QA Engineer, Desktop Firefox
Mozilla Corporation

1. http://beta.mozilla.org/


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Re: Upcoming separation between resource://app and resource://gre

2013-02-13 Thread Anthony Hughes
I've completed all the testing that I can think of to alert of us any concerns 
and found no regressions in the latest Nightly builds. See my comment here:
https://bugzilla.mozilla.org/show_bug.cgi?id=827354#c26

Please advise if anything more is needed.

Anthony Hughes
QA Engineer, Desktop Firefox
Mozilla Corporation


- Original Message -
 From: Anthony Hughes ahug...@mozilla.com
 To: Dave Townsend dtowns...@mozilla.com
 Cc: dev-platform@lists.mozilla.org
 Sent: Friday, February 8, 2013 9:28:33 AM
 Subject: Re: Upcoming separation between resource://app and resource://gre
 
 If we could identify some of the more popular add-ons that meet this
 criteria I can add it to my test plan. I'll be testing this in
 Nightly on Tuesday.
 
 Anthony Hughes
 QA Engineer, Desktop Firefox
 Mozilla Corporation
 
 
 - Original Message -
  From: Dave Townsend dtowns...@mozilla.com
  To: dev-platform@lists.mozilla.org
  Sent: Friday, February 8, 2013 9:17:04 AM
  Subject: Re: Upcoming separation between resource://app and
  resource://gre
  
  On 2/8/2013 7:11 AM, Matt Brubeck wrote:
   On 2/7/2013 6:12 AM, Mike Hommey wrote:
   - But really, what does it change for developers?
  
   Almost nothing they shouldn't be doing already. The main
   difference is
   that resource://app/ and resource://gre/ urls are not going to
   point to
   the same location anymore, which means I won't have to file bugs
   about
   $randomFile including resource://gre/modules/something.jsm
   instead
   of
   resource://app/modules/something.jsm.
  
   This seems like a major add-on compatibility issue.  Has anyone
   looked
   into how many add-ons will now have incorrect resource: URIs?
How
   can
   we scan for these, and how can we mitigate the breakage?
  
  Any add-ons that get broken by thins would have already been broken
  when
  used on most linux distributions. That said we could search the
  add-ons
  mxr for instances of common gre modules in use without the prefix.
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Re: Upcoming separation between resource://app and resource://gre

2013-02-08 Thread Anthony Hughes
If we could identify some of the more popular add-ons that meet this criteria I 
can add it to my test plan. I'll be testing this in Nightly on Tuesday.

Anthony Hughes
QA Engineer, Desktop Firefox
Mozilla Corporation


- Original Message -
 From: Dave Townsend dtowns...@mozilla.com
 To: dev-platform@lists.mozilla.org
 Sent: Friday, February 8, 2013 9:17:04 AM
 Subject: Re: Upcoming separation between resource://app and resource://gre
 
 On 2/8/2013 7:11 AM, Matt Brubeck wrote:
  On 2/7/2013 6:12 AM, Mike Hommey wrote:
  - But really, what does it change for developers?
 
  Almost nothing they shouldn't be doing already. The main
  difference is
  that resource://app/ and resource://gre/ urls are not going to
  point to
  the same location anymore, which means I won't have to file bugs
  about
  $randomFile including resource://gre/modules/something.jsm instead
  of
  resource://app/modules/something.jsm.
 
  This seems like a major add-on compatibility issue.  Has anyone
  looked
  into how many add-ons will now have incorrect resource: URIs?  How
  can
  we scan for these, and how can we mitigate the breakage?
 
 Any add-ons that get broken by thins would have already been broken
 when
 used on most linux distributions. That said we could search the
 add-ons
 mxr for instances of common gre modules in use without the prefix.
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Re: server not found myspace

2012-08-26 Thread Anthony Hughes

On 12-08-26 06:12 AM, Whiffy wrote:

Is the myspace website down? I get server not found on Firefox
Internet Explorer gets cannot display the webpage
it was the same yesterday

also at the command prompt...

C:\Documents and Settings\userping www.myspace.com
Ping request could not find host www.myspace.com. Please check the
name and try
again.
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Whiffy, you are probably better off posting like this to 
support.mozilla.org. The dev-platform mailing list is not really the 
right place.


That said, www.myspace.com works fine for me.

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Re: STR Needed Keyword?

2012-08-24 Thread Anthony Hughes
For those interested, I've gone ahead and filed a bug to get the keyword 
added:


https://bugzilla.mozilla.org/show_bug.cgi?id=785519

Thanks to everyone who provided feedback.

On 12-08-17 10:30 AM, Ralph Giles wrote:

On 12-08-16 6:01 PM, Anthony Hughes wrote:

(CCing dev-quality to reach a broader audience -- please direct responses to 
dev-platform)

It has come to my attention that we lack a keyword in Bugzilla for when 
steps-to-reproduce are needed (a very common request). However, we do have 
keywords for when a testcase, regression range, or URLs are wanted. I find it 
to be extremely useful when someone requesting qawanted pairs it with a keyword 
indicating what is being requested. It's certainly more efficient then having 
to parse the comments to interpret the request.

Assuming support for such a keyword here are some proposed names:
  * steps-wanted
  * str-wanted
  * needSTR
  * need-steps

Would people find this keyword useful? If so, I can file a bug to get it added.

I think this would be useful, and improves workflow clarity along the
lines of dbaron's blog post yesterday.


  * steps-wanted

This is the most obvious of the options you gave.

  -r




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Re: Verification Culture

2012-08-10 Thread Anthony Hughes
Sorry, this should have went to dev-platform...

- Original Message -
From: Anthony Hughes ahug...@mozilla.com
To: dev-planning dev-plann...@lists.mozilla.org
Cc: dev-qual...@lists.mozilla.org
Sent: Friday, August 10, 2012 1:40:15 PM
Subject: Fwd: Verification Culture

I started this discussion on dev-quality[1] but there has been some suggestion 
that the dev-planning list is more appropriate so I'm moving the discussion 
here. There's been a couple of great responses to the dev-quality thread so far 
but I won't repost them here verbatim. The general concensus in the feedback 
was that QA spending a lot of time simply verifying that the immediate test 
conditions (or test case) is not a valuable practice. It was suggested that it 
would be a far more valuable use of QA's time and be of greater benefit to the 
quality of our product if we pulled out a subset of critical issues and ran 
deep-diving sprints around those issues to touch on edge-cases.

I, for one, support this idea in the hypothetical form. I'd like to get various 
peoples' perspectives on this issue (not just QA).

Thank you do David Baron, Ehsan Akhgari, Jason Smith, and Boris Zbarsky for the 
feedback that was the catalyst for me starting this discussion. For reference, 
it might help to have a look at my dev-planning post[2] which spawned the 
dev-quality post, which in turn has spawned the post you are now reading.

Anthony Hughes
Mozilla Quality Engineer

1. https://groups.google.com/forum/#!topic/mozilla.dev.quality/zpK52mDE2Jg
2. https://groups.google.com/forum/#!topic/mozilla.dev.planning/15TSrCbakEc

- Forwarded Message -
From: Anthony Hughes ahug...@mozilla.com
To: dev-qual...@lists.mozilla.org
Sent: Thursday, August 9, 2012 5:14:02 PM
Subject: Verification Culture

Today, David Baron brought to my attention an old bugzilla comment[1] about 
whether or not putting as much emphasis on bug fix verification was a useful 
practice or not. Having read the comment for the first time, it really got me 
wondering whether our cultural desire to verify so many bug fixes before 
releasing Firefox to the public was a prudent one.

Does verifying as many fixes as we do really raise the quality bar for Firefox?
Could the time we spend be better used elsewhere?

If I were to ballpark it, I'd guess that nearly half of the testing we do 
during Beta is for bug fix verifications. Now sure, we'll always want to have 
some level of verification (making sure security fixes and critical regressions 
are *truly* fixed is important); But maybe, just maybe, we're being a little 
too purist in our approach.

What do you think?

Anthony Hughes
Quality Engineer
Mozilla Corporation

1. https://bugzilla.mozilla.org/show_bug.cgi?id=172191#c16

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