Re: Mississuance of EV Certificates

2017-12-13 Thread cornelia.enke--- via dev-security-policy
Am Dienstag, 12. Dezember 2017 18:04:55 UTC+1 schrieb Ryan Sleevi:
> On Tue, Dec 12, 2017 at 10:18 AM, Nick Lamb via dev-security-policy <
> dev-security-policy@lists.mozilla.org> wrote:
> >
> > > The implemented controls detected the misconfiguration within 24
> > > hours. The incorrect configuration was nevertheless recorded as a
> > > security incident. The handling of the security incident by the
> > > information security management team is still underway. Further
> > > measures will be decided within this process.
> >
> > I suspect I speak for others on m.d.s.policy when I ask that you let us
> > know of any such measures that are decided. This sort of incident could
> > happen to many CAs, there's no need for everybody to learn the hard way.
> >
> >
> Indeed, the purpose of incident reporting is not to shame CAs at all, but
> rather, to help all of us working together, collectively, build a more
> secure web.
> 
> Similarly, the goal is to understand not how people fail, but how systems
> fail - not "who was responsible" but "how was this possible"

This was a human error during the setup process. The problem could have been 
avoided if there had been restricting policies for the test setup. We are 
currently examining how we can define this as a long-term measure.

> 
> To that end, I think it would be beneficial if you could:
> - Share a timeline as to when to expect the next update. It seems like 72
> hours is a reasonable timeframe for the next progress update and
> information sharing.

We will give an update on Friday December 15th.

> - Explore and explain how the following was possible:
>   - 2017/12/04 2 p.m. UTC:   Test Setup with wrong configuration has been
> set up.
>   That is, it was detected during the "2017/12/11 2.30 p.m. UTC" internal
> review, which is good, but why wasn't it detected sooner - or even prior to
> being put in production?

Due to the fact that this was a test setup the regular review process was on a 
lower priority.
We will also reassess this review process within the long-term measures.


> Again, the goal is not to find who to blame, but to understand how systems
> fail, and how they can be made more robust. What privileges do personnel
> have can lead to discussions about "How should a CA - any CA - structure
> its access controls?" How was it possible to deploy the wrong configuration
> can help inform "How should a CA - any CA - handle change management?".
> 
> Our focus is on systems failure, not personal failure, because it helps us
> build better systems :)

You are correct – this must be the main focus in our long-term countermeasures.
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Mississuance of EV Certificates

2017-12-12 Thread cornelia.enke--- via dev-security-policy
1)How your CA first became aware of the problem (e.g. via a problem report 
submitted to your Problem Reporting Mechanism, a discussion in 
mozilla.dev.security.policy, a Bugzilla bug, or internal self-audit), and the 
time and date. 

We became aware of the problem during an internal review of the configuration 
change from last week at Monday December 11 2 .30 p.m. UTC.

2) A timeline of the actions your CA took in response. A timeline is a 
date-and-time-stamped sequence of all relevant events. This may include events 
before the incident was reported, such as when a particular requirement became 
applicable, or a document changed, or a bug was introduced, or an audit was 
done. 

•2017/12/04 2 p.m. UTC:   Test Setup with wrong configuration has been set up.
•2017/12/06 12.10 p.m. UTC – 2017/12/08 3.40 p.m. UTC: 10 Certificates were 
issued using the wrong configuration. The configuration should have been using 
an internal not public trusted CA. 
•2017/12/11 2.30 p.m. UTC:  Wrong setup was detected during the internal setup 
review process.
•2017/12/11 3.00 p.m. UTC:  The affected configuration has been suspended.
•2017/12/11 3.30 p.m. UTC:  Affected Certificates were immediately revoked 
after a short internal review.
•2017/12/11 3.00 p.m. UTC:  The affected configuration has been corrected.
•2017/12/12 10:00 p.m. UTC: Incident report was submitted to Mozilla


3) Whether your CA has stopped, or has not yet stopped, issuing certificates 
with the problem. A statement that you have will be considered a pledge to the 
community; a statement that you have not requires an explanation. 

The affected configuration has been corrected. Since then, no such certificates 
have been issued.

4) A summary of the problematic certificates. For each problem: number of 
certs, and the date the first and last certs with that problem were issued. 

The subject information in the affected certificates were not validated 
correctly due to the misconfiguration. 10 certificates were issued based on 
this misconfiguration between 2017/12/06 12.10 p.m. UTC and 2017/12/08 3.40 
p.m. UTC.

5) The complete certificate data for the problematic certificates. The 
recommended way to provide this is to ensure each certificate is logged to CT 
and then list the fingerprints or crt.sh IDs, either in the report or as an 
attached spreadsheet, with one list per distinct problem. 

https://crt.sh/?id=273776520
https://crt.sh/?id=273776617
https://crt.sh/?id=272950014
https://crt.sh/?id=272950007
https://crt.sh/?id=272950012
https://crt.sh/?id=272950010
https://crt.sh/?id=272166103
https://crt.sh/?id=272166102
https://crt.sh/?id=272166107
https://crt.sh/?id=272166110



6) Explanation about how and why the mistakes were made or bugs introduced, and 
how they avoided detection until now. 

The employee wanted to set up a test set up for a partner and have made a 
mistake in choosing the wrong template for the issuing CA (productive EV CA 
instead of a untrusted internally used test CA).

7)List of steps your CA is taking to resolve the situation and ensure such 
issuance will not be repeated in the future, accompanied with a timeline of 
when your CA expects to accomplish these things. 

The implemented controls detected the misconfiguration within 24 hours. The 
incorrect configuration was nevertheless recorded as a security incident. The 
handling of the security incident by the information security management team 
is still underway. Further measures will be decided within this process.
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