Re: [Dhis2-devs] [Dhis2-users] Overlapping text in DHIS2 UI

2016-08-12 Thread Calle Hedberg 
Elmarie,

I will discuss it with Lars et al

Regards
Calle

On 12 August 2016 at 07:16, Elmarie Claasen <elma...@hisp.org> wrote:

> Hi Calle,
>
> Great that you found the problem but surely this os not desired behavior
> as any user can chamge their personal settings and it should not result in
> such changes?
>
> Elmarie
>
> On 11 Aug 2016 23:18, "Calle Hedberg" <calle.hedb...@gmail.com> wrote:
>
>> David,
>>
>> I found the problem: some user had changed the setting under
>> "Profile->Settings->Interface" from "Light blue" to "Myanmar" - as soon as
>> I changed that back for ONE user it resolved the problem.  I also changed
>> the same setting under Apps->Settings->Style, but that did not seem to do
>> anything.
>>
>> Should be OK now - please check.
>>
>> Regards
>> Calle
>>
>> On 11 August 2016 at 10:29, David Itana <dit...@hispna.org> wrote:
>>
>>> Hi Alex,
>>>
>>>
>>>
>>> Have cleared the cache over and over but it does not help at all.
>>>
>>>
>>>
>>> David
>>>
>>>
>>>
>>> *From:* Alex Tumwesigye [mailto:atumwesi...@gmail.com]
>>> *Sent:* Thursday, August 11, 2016 9:21 AM
>>> *To:* David Itana
>>> *Cc:* Calle Hedberg; Knut Staring; DHIS 2 Users list; dhis2-devs
>>> *Subject:* Re: [Dhis2-users] [Dhis2-devs] Overlapping text in DHIS2 UI
>>>
>>>
>>>
>>> Dear David,
>>>
>>>
>>>
>>> Please ensure that the cache is cleared when the user is logging in.
>>> There is a possibility of mismatched download of metadata or userSettings.
>>>
>>>
>>>
>>> Alex
>>>
>>>
>>>
>>> On Thu, Aug 11, 2016 at 10:49 AM, David Itana <dit...@hispna.org> wrote:
>>>
>>> Hi Calle,
>>>
>>>
>>>
>>> The problem is consistent, it does not vary from session to session.
>>>
>>>
>>>
>>> I will have to investigate further on specific priviliges or settings in
>>> common amongst the affected users. Let me get back to you later on this one.
>>>
>>>
>>>
>>> David
>>>
>>>
>>>
>>> *From:* Calle Hedberg [mailto:calle.hedb...@gmail.com]
>>> *Sent:* Thursday, August 11, 2016 8:41 AM
>>> *To:* Knut Staring
>>> *Cc:* David Itana; DHIS 2 Users list; dhis2-devs
>>>
>>>
>>> *Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI
>>>
>>>
>>>
>>> Knut,
>>>
>>>
>>>
>>> That was my first thought too - but it would not explain why only some
>>> users have this issue when using exactly the same database and machine
>>>
>>>
>>>
>>> David,
>>>
>>>
>>>
>>> Some more questions:
>>>
>>> 1. is the problem consistent for those specific users, or will it vary
>>> from session to session?
>>>
>>> 2. Do those affected users have any specific settings or privileges in
>>> common? (like e.g. do they have private dashboards?)
>>>
>>>
>>>
>>> regards
>>>
>>> calle
>>>
>>>
>>>
>>> On 11 August 2016 at 09:26, Knut Staring <knu...@gmail.com> wrote:
>>>
>>> Does this apply to the most recent versions of Chrome and Firefox also?
>>>
>>>
>>>
>>> Or perhaps it did indeed start after an update of these browsers?
>>>
>>>
>>>
>>> Knut
>>>
>>>
>>>
>>> On Thu, Aug 11, 2016 at 9:17 AM, David Itana <dit...@hispna.org> wrote:
>>>
>>> Hi Calle,
>>>
>>>
>>>
>>> I have tried the screen resolution as well but no difference, the texts
>>> remains overlapping.
>>>
>>>
>>>
>>> For further clarity, we have been using this version for some months
>>> now, and this only started happening a few days ago.
>>>
>>>
>>>
>>> Regards,
>>>
>>>
>>>
>>> David
>>>
>>>
>>>
>>> *From:* Calle Hedberg [mailto:calle.hedb...@gmail.com]
>>> *Sent:* Thursday, August 11, 2016 8:13 AM
>>> *To:* David Itana
>>> *Cc:* DHIS 2 Users list; dhis2-devs
>>> *Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI
>>>

Re: [Dhis2-devs] [Dhis2-users] Overlapping text in DHIS2 UI

2016-08-12 Thread David Itana 
HI,



Thank you so much Calle and the whole DHIS family. I will go through that
process to ensure that the settings are changed back.



Regards,



David



*From:* Calle Hedberg [mailto:calle.hedb...@gmail.com]
*Sent:* Thursday, August 11, 2016 10:18 PM
*To:* David Itana
*Cc:* Alex Tumwesigye; Knut Staring; DHIS 2 Users list; dhis2-devs
*Subject:* Re: [Dhis2-users] [Dhis2-devs] Overlapping text in DHIS2 UI



David,



I found the problem: some user had changed the setting under
"Profile->Settings->Interface" from "Light blue" to "Myanmar" - as soon as
I changed that back for ONE user it resolved the problem.  I also changed
the same setting under Apps->Settings->Style, but that did not seem to do
anything.



Should be OK now - please check.



Regards

Calle



On 11 August 2016 at 10:29, David Itana <dit...@hispna.org> wrote:

Hi Alex,



Have cleared the cache over and over but it does not help at all.



David



*From:* Alex Tumwesigye [mailto:atumwesi...@gmail.com]
*Sent:* Thursday, August 11, 2016 9:21 AM
*To:* David Itana
*Cc:* Calle Hedberg; Knut Staring; DHIS 2 Users list; dhis2-devs
*Subject:* Re: [Dhis2-users] [Dhis2-devs] Overlapping text in DHIS2 UI



Dear David,



Please ensure that the cache is cleared when the user is logging in. There
is a possibility of mismatched download of metadata or userSettings.



Alex



On Thu, Aug 11, 2016 at 10:49 AM, David Itana <dit...@hispna.org> wrote:

Hi Calle,



The problem is consistent, it does not vary from session to session.



I will have to investigate further on specific priviliges or settings in
common amongst the affected users. Let me get back to you later on this one.



David



*From:* Calle Hedberg [mailto:calle.hedb...@gmail.com]
*Sent:* Thursday, August 11, 2016 8:41 AM
*To:* Knut Staring
*Cc:* David Itana; DHIS 2 Users list; dhis2-devs


*Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI



Knut,



That was my first thought too - but it would not explain why only some
users have this issue when using exactly the same database and machine



David,



Some more questions:

1. is the problem consistent for those specific users, or will it vary from
session to session?

2. Do those affected users have any specific settings or privileges in
common? (like e.g. do they have private dashboards?)



regards

calle



On 11 August 2016 at 09:26, Knut Staring <knu...@gmail.com> wrote:

Does this apply to the most recent versions of Chrome and Firefox also?



Or perhaps it did indeed start after an update of these browsers?



Knut



On Thu, Aug 11, 2016 at 9:17 AM, David Itana <dit...@hispna.org> wrote:

Hi Calle,



I have tried the screen resolution as well but no difference, the texts
remains overlapping.



For further clarity, we have been using this version for some months now,
and this only started happening a few days ago.



Regards,



David



*From:* Calle Hedberg [mailto:calle.hedb...@gmail.com]
*Sent:* Thursday, August 11, 2016 8:13 AM
*To:* David Itana
*Cc:* DHIS 2 Users list; dhis2-devs
*Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI



Hi



Just a clarification note: the build number seems "abnormal" because this
is a build with a few Southern African additions. So the underlying core
build would be from mid-February 2016 (2.20).



None of those additions would affect or cause the above issue, though.



David - have you tried to experiment with screen resolution, to see if it
appears the same way with a different resolution (but same user)?



regards

Calle



On 11 August 2016 at 09:06, David Itana <dit...@hispna.org> wrote:

Dear DHIS community,



We are using DHIS2 (Version: 2.20, Build revision: 16795, Build date:
2016-02-23 09:07). We recently started experiencing a problem when using
chrome or Firefox where words appears overlapping as depicted in the
picture below. The Apps and Profile icons and texts as well as the list of
apps appears normal.





This is not affecting all users, but affects specific users in different
user groups including superusers. Testing using the same computer proves
that the affected user will see scrambled/overlapping texts but when the
other user logs in, the system appears normal, that made us to rule out the
cache issues as the same machine reacts differently when used by different
users.



We also verified the language settings both under profiles settings as well
as under the user app. They are all set to English as the interface
language and database language is set to “use database locale/no
translation”.



Again this is only affecting Chrome and Firefox, however internet explorer
is displaying all text normal.



Are the any settings that we perhaps missed or what could be the cause?



Kind regards,



David






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Re: [Dhis2-devs] [Dhis2-users] Overlapping text in DHIS2 UI

2016-08-11 Thread Elmarie Claasen 
Hi Calle,

Great that you found the problem but surely this os not desired behavior as
any user can chamge their personal settings and it should not result in
such changes?

Elmarie

On 11 Aug 2016 23:18, "Calle Hedberg" <calle.hedb...@gmail.com> wrote:

> David,
>
> I found the problem: some user had changed the setting under
> "Profile->Settings->Interface" from "Light blue" to "Myanmar" - as soon as
> I changed that back for ONE user it resolved the problem.  I also changed
> the same setting under Apps->Settings->Style, but that did not seem to do
> anything.
>
> Should be OK now - please check.
>
> Regards
> Calle
>
> On 11 August 2016 at 10:29, David Itana <dit...@hispna.org> wrote:
>
>> Hi Alex,
>>
>>
>>
>> Have cleared the cache over and over but it does not help at all.
>>
>>
>>
>> David
>>
>>
>>
>> *From:* Alex Tumwesigye [mailto:atumwesi...@gmail.com]
>> *Sent:* Thursday, August 11, 2016 9:21 AM
>> *To:* David Itana
>> *Cc:* Calle Hedberg; Knut Staring; DHIS 2 Users list; dhis2-devs
>> *Subject:* Re: [Dhis2-users] [Dhis2-devs] Overlapping text in DHIS2 UI
>>
>>
>>
>> Dear David,
>>
>>
>>
>> Please ensure that the cache is cleared when the user is logging in.
>> There is a possibility of mismatched download of metadata or userSettings.
>>
>>
>>
>> Alex
>>
>>
>>
>> On Thu, Aug 11, 2016 at 10:49 AM, David Itana <dit...@hispna.org> wrote:
>>
>> Hi Calle,
>>
>>
>>
>> The problem is consistent, it does not vary from session to session.
>>
>>
>>
>> I will have to investigate further on specific priviliges or settings in
>> common amongst the affected users. Let me get back to you later on this one.
>>
>>
>>
>> David
>>
>>
>>
>> *From:* Calle Hedberg [mailto:calle.hedb...@gmail.com]
>> *Sent:* Thursday, August 11, 2016 8:41 AM
>> *To:* Knut Staring
>> *Cc:* David Itana; DHIS 2 Users list; dhis2-devs
>>
>>
>> *Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI
>>
>>
>>
>> Knut,
>>
>>
>>
>> That was my first thought too - but it would not explain why only some
>> users have this issue when using exactly the same database and machine
>>
>>
>>
>> David,
>>
>>
>>
>> Some more questions:
>>
>> 1. is the problem consistent for those specific users, or will it vary
>> from session to session?
>>
>> 2. Do those affected users have any specific settings or privileges in
>> common? (like e.g. do they have private dashboards?)
>>
>>
>>
>> regards
>>
>> calle
>>
>>
>>
>> On 11 August 2016 at 09:26, Knut Staring <knu...@gmail.com> wrote:
>>
>> Does this apply to the most recent versions of Chrome and Firefox also?
>>
>>
>>
>> Or perhaps it did indeed start after an update of these browsers?
>>
>>
>>
>> Knut
>>
>>
>>
>> On Thu, Aug 11, 2016 at 9:17 AM, David Itana <dit...@hispna.org> wrote:
>>
>> Hi Calle,
>>
>>
>>
>> I have tried the screen resolution as well but no difference, the texts
>> remains overlapping.
>>
>>
>>
>> For further clarity, we have been using this version for some months now,
>> and this only started happening a few days ago.
>>
>>
>>
>> Regards,
>>
>>
>>
>> David
>>
>>
>>
>> *From:* Calle Hedberg [mailto:calle.hedb...@gmail.com]
>> *Sent:* Thursday, August 11, 2016 8:13 AM
>> *To:* David Itana
>> *Cc:* DHIS 2 Users list; dhis2-devs
>> *Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI
>>
>>
>>
>> Hi
>>
>>
>>
>> Just a clarification note: the build number seems "abnormal" because this
>> is a build with a few Southern African additions. So the underlying core
>> build would be from mid-February 2016 (2.20).
>>
>>
>>
>> None of those additions would affect or cause the above issue, though.
>>
>>
>>
>> David - have you tried to experiment with screen resolution, to see if it
>> appears the same way with a different resolution (but same user)?
>>
>>
>>
>> regards
>>
>> Calle
>>
>>
>>
>> On 11 August 2016 at 09:06, David Itana <dit...@hispna.org> wrote:
>>
&g

Re: [Dhis2-devs] [Dhis2-users] Overlapping text in DHIS2 UI

2016-08-11 Thread williamouango 
Hi,
Just change the interface color with the admin user and it will be ok. We had 
the same issue and after more research, i solved it like that.

Envoyé de mon ASUS

 Message d'origine 
De :Calle Hedberg <calle.hedb...@gmail.com>
Envoyé :Thu, 11 Aug 2016 07:12:42 +
À :David Itana <dit...@hispna.org>
Ci :DHIS 2 Users list <dhis2-us...@lists.launchpad.net>,dhis2-devs 
<dhis2-devs@lists.launchpad.net>
Sujet :Re: [Dhis2-users] [Dhis2-devs] Overlapping text in DHIS2 UI

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Re: [Dhis2-devs] [Dhis2-users] Overlapping text in DHIS2 UI

2016-08-11 Thread williamouango 
Hi,

I faced this problem and just changed the color of the interface. The problem 
was solved.

Envoyé de mon ASUS

 Message d'origine 
De :David Itana <dit...@hispna.org>
Envoyé :Thu, 11 Aug 2016 07:06:13 +
À :dhis2-us...@lists.launchpad.net,dhis2-devs@lists.launchpad.net
Sujet :[Dhis2-users] Overlapping text in DHIS2 UI

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Re: [Dhis2-devs] [Dhis2-users] Overlapping text in DHIS2 UI

2016-08-11 Thread Calle Hedberg 
David,

I found the problem: some user had changed the setting under
"Profile->Settings->Interface" from "Light blue" to "Myanmar" - as soon as
I changed that back for ONE user it resolved the problem.  I also changed
the same setting under Apps->Settings->Style, but that did not seem to do
anything.

Should be OK now - please check.

Regards
Calle

On 11 August 2016 at 10:29, David Itana <dit...@hispna.org> wrote:

> Hi Alex,
>
>
>
> Have cleared the cache over and over but it does not help at all.
>
>
>
> David
>
>
>
> *From:* Alex Tumwesigye [mailto:atumwesi...@gmail.com]
> *Sent:* Thursday, August 11, 2016 9:21 AM
> *To:* David Itana
> *Cc:* Calle Hedberg; Knut Staring; DHIS 2 Users list; dhis2-devs
> *Subject:* Re: [Dhis2-users] [Dhis2-devs] Overlapping text in DHIS2 UI
>
>
>
> Dear David,
>
>
>
> Please ensure that the cache is cleared when the user is logging in. There
> is a possibility of mismatched download of metadata or userSettings.
>
>
>
> Alex
>
>
>
> On Thu, Aug 11, 2016 at 10:49 AM, David Itana <dit...@hispna.org> wrote:
>
> Hi Calle,
>
>
>
> The problem is consistent, it does not vary from session to session.
>
>
>
> I will have to investigate further on specific priviliges or settings in
> common amongst the affected users. Let me get back to you later on this one.
>
>
>
> David
>
>
>
> *From:* Calle Hedberg [mailto:calle.hedb...@gmail.com]
> *Sent:* Thursday, August 11, 2016 8:41 AM
> *To:* Knut Staring
> *Cc:* David Itana; DHIS 2 Users list; dhis2-devs
>
>
> *Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI
>
>
>
> Knut,
>
>
>
> That was my first thought too - but it would not explain why only some
> users have this issue when using exactly the same database and machine
>
>
>
> David,
>
>
>
> Some more questions:
>
> 1. is the problem consistent for those specific users, or will it vary
> from session to session?
>
> 2. Do those affected users have any specific settings or privileges in
> common? (like e.g. do they have private dashboards?)
>
>
>
> regards
>
> calle
>
>
>
> On 11 August 2016 at 09:26, Knut Staring <knu...@gmail.com> wrote:
>
> Does this apply to the most recent versions of Chrome and Firefox also?
>
>
>
> Or perhaps it did indeed start after an update of these browsers?
>
>
>
> Knut
>
>
>
> On Thu, Aug 11, 2016 at 9:17 AM, David Itana <dit...@hispna.org> wrote:
>
> Hi Calle,
>
>
>
> I have tried the screen resolution as well but no difference, the texts
> remains overlapping.
>
>
>
> For further clarity, we have been using this version for some months now,
> and this only started happening a few days ago.
>
>
>
> Regards,
>
>
>
> David
>
>
>
> *From:* Calle Hedberg [mailto:calle.hedb...@gmail.com]
> *Sent:* Thursday, August 11, 2016 8:13 AM
> *To:* David Itana
> *Cc:* DHIS 2 Users list; dhis2-devs
> *Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI
>
>
>
> Hi
>
>
>
> Just a clarification note: the build number seems "abnormal" because this
> is a build with a few Southern African additions. So the underlying core
> build would be from mid-February 2016 (2.20).
>
>
>
> None of those additions would affect or cause the above issue, though.
>
>
>
> David - have you tried to experiment with screen resolution, to see if it
> appears the same way with a different resolution (but same user)?
>
>
>
> regards
>
> Calle
>
>
>
> On 11 August 2016 at 09:06, David Itana <dit...@hispna.org> wrote:
>
> Dear DHIS community,
>
>
>
> We are using DHIS2 (Version: 2.20, Build revision: 16795, Build date:
> 2016-02-23 09:07). We recently started experiencing a problem when using
> chrome or Firefox where words appears overlapping as depicted in the
> picture below. The Apps and Profile icons and texts as well as the list of
> apps appears normal.
>
>
>
>
>
> This is not affecting all users, but affects specific users in different
> user groups including superusers. Testing using the same computer proves
> that the affected user will see scrambled/overlapping texts but when the
> other user logs in, the system appears normal, that made us to rule out the
> cache issues as the same machine reacts differently when used by different
> users.
>
>
>
> We also verified the language settings both under profiles settings as
> well as under the user app. They are all set to English as the interface
> language and database language is s

Re: [Dhis2-devs] [Dhis2-users] Overlapping text in DHIS2 UI

2016-08-11 Thread David Itana 
Hi Alex,



Have cleared the cache over and over but it does not help at all.



David



*From:* Alex Tumwesigye [mailto:atumwesi...@gmail.com]
*Sent:* Thursday, August 11, 2016 9:21 AM
*To:* David Itana
*Cc:* Calle Hedberg; Knut Staring; DHIS 2 Users list; dhis2-devs
*Subject:* Re: [Dhis2-users] [Dhis2-devs] Overlapping text in DHIS2 UI



Dear David,



Please ensure that the cache is cleared when the user is logging in. There
is a possibility of mismatched download of metadata or userSettings.



Alex



On Thu, Aug 11, 2016 at 10:49 AM, David Itana <dit...@hispna.org> wrote:

Hi Calle,



The problem is consistent, it does not vary from session to session.



I will have to investigate further on specific priviliges or settings in
common amongst the affected users. Let me get back to you later on this one.



David



*From:* Calle Hedberg [mailto:calle.hedb...@gmail.com]
*Sent:* Thursday, August 11, 2016 8:41 AM
*To:* Knut Staring
*Cc:* David Itana; DHIS 2 Users list; dhis2-devs


*Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI



Knut,



That was my first thought too - but it would not explain why only some
users have this issue when using exactly the same database and machine



David,



Some more questions:

1. is the problem consistent for those specific users, or will it vary from
session to session?

2. Do those affected users have any specific settings or privileges in
common? (like e.g. do they have private dashboards?)



regards

calle



On 11 August 2016 at 09:26, Knut Staring <knu...@gmail.com> wrote:

Does this apply to the most recent versions of Chrome and Firefox also?



Or perhaps it did indeed start after an update of these browsers?



Knut



On Thu, Aug 11, 2016 at 9:17 AM, David Itana <dit...@hispna.org> wrote:

Hi Calle,



I have tried the screen resolution as well but no difference, the texts
remains overlapping.



For further clarity, we have been using this version for some months now,
and this only started happening a few days ago.



Regards,



David



*From:* Calle Hedberg [mailto:calle.hedb...@gmail.com]
*Sent:* Thursday, August 11, 2016 8:13 AM
*To:* David Itana
*Cc:* DHIS 2 Users list; dhis2-devs
*Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI



Hi



Just a clarification note: the build number seems "abnormal" because this
is a build with a few Southern African additions. So the underlying core
build would be from mid-February 2016 (2.20).



None of those additions would affect or cause the above issue, though.



David - have you tried to experiment with screen resolution, to see if it
appears the same way with a different resolution (but same user)?



regards

Calle



On 11 August 2016 at 09:06, David Itana <dit...@hispna.org> wrote:

Dear DHIS community,



We are using DHIS2 (Version: 2.20, Build revision: 16795, Build date:
2016-02-23 09:07). We recently started experiencing a problem when using
chrome or Firefox where words appears overlapping as depicted in the
picture below. The Apps and Profile icons and texts as well as the list of
apps appears normal.





This is not affecting all users, but affects specific users in different
user groups including superusers. Testing using the same computer proves
that the affected user will see scrambled/overlapping texts but when the
other user logs in, the system appears normal, that made us to rule out the
cache issues as the same machine reacts differently when used by different
users.



We also verified the language settings both under profiles settings as well
as under the user app. They are all set to English as the interface
language and database language is set to “use database locale/no
translation”.



Again this is only affecting Chrome and Firefox, however internet explorer
is displaying all text normal.



Are the any settings that we perhaps missed or what could be the cause?



Kind regards,



David






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-- 

***

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-- 

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Dept. of Informatics, University of Oslo

Norway: +4791880522

Skype: knutstar

http://dhis2.org





-- 

***

Calle Hedberg

46D Alma Road, 7700 Rosebank, SOUTH AFRICA

Tel/fax (home): +27-21-685-64

Re: [Dhis2-devs] [Dhis2-users] Overlapping text in DHIS2 UI

2016-08-11 Thread Alex Tumwesigye 
Dear David,

Please ensure that the cache is cleared when the user is logging in. There
is a possibility of mismatched download of metadata or userSettings.

Alex

On Thu, Aug 11, 2016 at 10:49 AM, David Itana  wrote:

> Hi Calle,
>
>
>
> The problem is consistent, it does not vary from session to session.
>
>
>
> I will have to investigate further on specific priviliges or settings in
> common amongst the affected users. Let me get back to you later on this one.
>
>
>
> David
>
>
>
> *From:* Calle Hedberg [mailto:calle.hedb...@gmail.com]
> *Sent:* Thursday, August 11, 2016 8:41 AM
> *To:* Knut Staring
> *Cc:* David Itana; DHIS 2 Users list; dhis2-devs
>
> *Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI
>
>
>
> Knut,
>
>
>
> That was my first thought too - but it would not explain why only some
> users have this issue when using exactly the same database and machine
>
>
>
> David,
>
>
>
> Some more questions:
>
> 1. is the problem consistent for those specific users, or will it vary
> from session to session?
>
> 2. Do those affected users have any specific settings or privileges in
> common? (like e.g. do they have private dashboards?)
>
>
>
> regards
>
> calle
>
>
>
> On 11 August 2016 at 09:26, Knut Staring  wrote:
>
> Does this apply to the most recent versions of Chrome and Firefox also?
>
>
>
> Or perhaps it did indeed start after an update of these browsers?
>
>
>
> Knut
>
>
>
> On Thu, Aug 11, 2016 at 9:17 AM, David Itana  wrote:
>
> Hi Calle,
>
>
>
> I have tried the screen resolution as well but no difference, the texts
> remains overlapping.
>
>
>
> For further clarity, we have been using this version for some months now,
> and this only started happening a few days ago.
>
>
>
> Regards,
>
>
>
> David
>
>
>
> *From:* Calle Hedberg [mailto:calle.hedb...@gmail.com]
> *Sent:* Thursday, August 11, 2016 8:13 AM
> *To:* David Itana
> *Cc:* DHIS 2 Users list; dhis2-devs
> *Subject:* Re: [Dhis2-devs] Overlapping text in DHIS2 UI
>
>
>
> Hi
>
>
>
> Just a clarification note: the build number seems "abnormal" because this
> is a build with a few Southern African additions. So the underlying core
> build would be from mid-February 2016 (2.20).
>
>
>
> None of those additions would affect or cause the above issue, though.
>
>
>
> David - have you tried to experiment with screen resolution, to see if it
> appears the same way with a different resolution (but same user)?
>
>
>
> regards
>
> Calle
>
>
>
> On 11 August 2016 at 09:06, David Itana  wrote:
>
> Dear DHIS community,
>
>
>
> We are using DHIS2 (Version: 2.20, Build revision: 16795, Build date:
> 2016-02-23 09:07). We recently started experiencing a problem when using
> chrome or Firefox where words appears overlapping as depicted in the
> picture below. The Apps and Profile icons and texts as well as the list of
> apps appears normal.
>
>
>
>
>
> This is not affecting all users, but affects specific users in different
> user groups including superusers. Testing using the same computer proves
> that the affected user will see scrambled/overlapping texts but when the
> other user logs in, the system appears normal, that made us to rule out the
> cache issues as the same machine reacts differently when used by different
> users.
>
>
>
> We also verified the language settings both under profiles settings as
> well as under the user app. They are all set to English as the interface
> language and database language is set to “use database locale/no
> translation”.
>
>
>
> Again this is only affecting Chrome and Firefox, however internet explorer
> is displaying all text normal.
>
>
>
> Are the any settings that we perhaps missed or what could be the cause?
>
>
>
> Kind regards,
>
>
>
> David
>
>
>
>
>
>
> ___
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>
>
>
> --
>
> ***
>
> Calle Hedberg
>
> 46D Alma Road, 7700 Rosebank, SOUTH AFRICA
>
> Tel/fax (home): +27-21-685-6472
>
> Cell: +27-82-853-5352
>
> Iridium SatPhone: +8816-315-19119
>
> Email: calle.hedb...@gmail.com
>
> Skype: calle_hedberg
>
> ***
>
>
>
>
> ___
> Mailing list: https://launchpad.net/~dhis2-devs
> Post to : dhis2-devs@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~dhis2-devs
> More help   : https://help.launchpad.net/ListHelp
>
>
>
>
>
> --
>
> Knut Staring
>
> Dept. of Informatics, University of Oslo
>
> Norway: +4791880522
>
> Skype: knutstar
>
> http://dhis2.org
>
>
>
>
>
> --
>
> ***
>
> Calle Hedberg
>
> 46D Alma Road, 7700 Rosebank, SOUTH AFRICA
>
> Tel/fax (home): +27-21-685-6472
>
> Cell: +27-82-853-5352
>
> Iridium