Re: [Dhis2-devs] unable to edit a program stage instance (re-published)

[Calle Hedberg]

Bernard,

Are you sure you have SELECTED the orgunit on the left side (hierarchy),
and not only listed cases and opened them?

I had a similar issue some weeks back - I used "LIST ALL" and selected a
case. It then opens in read-only mode.

So you have to specifically select/highlight orgunits on the left side,
then select the specific case - it will then (normally) open in edit mode

If not that - press CTRL-SHIFT-J to open the console. any message there
when opening a case?

Note also DHIS2-3775, a bug I just reported - it's a showstopper

Regards
calle

On 21 May 2018 at 11:42, Bernard Sadaka (IM Advisor) 
wrote:

> Dear All,
>
> Our team is facing a problem with editing some program stage instances
> that are open (not completed) and their enrollment is not completed.
>
> I am superuser and usually I am able to edit any instance but I still
> can’t edit these ones even after clearing browser cache, deleting cookies,
> logging in from incognito browsing, different computer, different internet
> network…
>
> My best guess is that someone else might be editing that instance which is
> causing other users to not be able to edit it.
>
> Have you faced similar problems?
>
> Any idea how to solve it?
>
> Ou current workaround: We are forcefully creating a new instance with the
> same data and deleting the old instance; this solution is not really
> sustainable since we are facing similar cases 10-15 times in the same day.
>
> Here’s a screenshot:
>
>
>
> Looking forward to hearing about your experience in this.
>
>
>
> All the best,
>
> Bernard
>
>
>
> [image: cid:image002.png@01D36F50.572585A0]
>
> *Bernard Sadaka*
>
> *Information Management Advisor*
>
> Première Urgence - Aide Médicale Internationale
>
> Nehmeh Building, Sanine Street, Chiyah, 3rd Floor
>
> Ain el Remmaneh, Beirut, Lebanon
>
> *E-mail:* lib@pu-ami.org
>
> *Cell:* +961 71 004 881 (208)
>
> *Skype:* imapuami
>
> *Website:* https://www.pu-ami.org
>
>
>
>
>
>
> 
>  Virus-free.
> www.avast.com
> 
> <#m_-7061032963367630730_DAB4FAD8-2DD7-40BB-A1B8-4E2AA1F9FDF2>
>
> ___
> Mailing list: https://launchpad.net/~dhis2-devs
> Post to : dhis2-devs@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~dhis2-devs
> More help   : https://help.launchpad.net/ListHelp
>
>


-- 

***

Calle Hedberg

46D Alma Road, 7700 Rosebank, SOUTH AFRICA

Tel/fax (home): +27-21-685-6472

Cell: +27-82-853-5352

Iridium SatPhone: +8816-315-19119

Email: calle.hedb...@gmail.com

Skype: calle_hedberg

***
___
Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help   : https://help.launchpad.net/ListHelp

[Dhis2-devs] unable to edit a program stage instance (re-published)

[Bernard Sadaka (IM Advisor)]

Dear All,

Our team is facing a problem with editing some program stage instances that
are open (not completed) and their enrollment is not completed.

I am superuser and usually I am able to edit any instance but I still can’t
edit these ones even after clearing browser cache, deleting cookies, logging
in from incognito browsing, different computer, different internet network…

My best guess is that someone else might be editing that instance which is
causing other users to not be able to edit it.

Have you faced similar problems?

Any idea how to solve it?

Ou current workaround: We are forcefully creating a new instance with the
same data and deleting the old instance; this solution is not really
sustainable since we are facing similar cases 10-15 times in the same day.

Here’s a screenshot:





Looking forward to hearing about your experience in this.



All the best,

Bernard






Bernard Sadaka

Information Management Advisor

Première Urgence - Aide Médicale Internationale

Nehmeh Building, Sanine Street, Chiyah, 3rd Floor

Ain el Remmaneh, Beirut, Lebanon

E-mail:   lib@pu-ami.org

Cell: +961 71 004 881 (208)

Skype: imapuami

Website:   https://www.pu-ami.org







---
This email has been checked for viruses by Avast antivirus software.
https://www.avast.com/antivirus
___
Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help   : https://help.launchpad.net/ListHelp