Re: [Dhis2-devs] [Dhis2-users] My DHIS2 Reports app not loading

[Jason Pickering]

>From the look of this error, it seems that you have not assigned this user
to any organisation units?

Regards,
Jason



XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/legendSets.json?fields=id,
displayName|rename(name),legends[id,displayName|rename(
name),startValue,endValue,color]=false&_dc=1486985622680
Line Number 1, Column 1:  legendSets.json:1:1
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/organisationUnitLevels.
json?fields=id,displayName|rename(name),level=false&_dc=1486985622677
Line Number 1, Column 1:  organisationUnitLevels.json:1:1
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/organisationUnits.json?
userDataViewFallback=true=false=id,
displayName|rename(name)&_dc=1486985622676
Line Number 1, Column 1:  organisationUnits.json:1:1
XML Parsing Error: no root element found
Location: http://localhost:8080/misca/api/dimensions.json?fields=id,
displayName|rename(name)=dimensionType:eq:
ORGANISATION_UNIT_GROUP_SET=false&_dc=1486985622681
Line Number 1, Column 1:  dimensions.json:1:1

On Mon, Feb 13, 2017 at 2:48 PM, Calle Hedberg 
wrote:

> Timothy,
>
> If you are using the latest version of 2.26, then the more stringent
> validation of URL characters in recent versions of Tomcat should be
> supported (for details on the 8.5.x changes, see http://tomcat.apache.org/
> tomcat-8.5-doc/changelog.html )
>
> If your logs still indicate that this is a tomcat issue, try upgrading to
> tomcat 8.5.11 - if that don't work then downgrade to 8.0.36
>
> Regards
> Calle
>
> On 13 February 2017 at 13:20, Jason Pickering  > wrote:
>
>> The important thing to look for is a JavaScript error from the server,
>> namely an HTTP 400 error code. Could you sent your JavaScript console when
>> you load the app?
>>
>> On Mon, Feb 13, 2017 at 5:57 PM, Timothy Kiyemba 
>> wrote:
>>
>>> Dear Gerald,
>>>
>>> I have tried replacing the war file but the problem persists. See
>>> attached my catalina log file. I am working with Tomcat 8.5.8 and DHIS2
>>> 2.26. Jason, do I still need to downgrade my Tomcat to 8.0.36? All my apps
>>> work except the Event reports app.
>>>
>>> Kind regards
>>>
>>> Timothy
>>>
>>>
>>>
>>> On Mon, Feb 13, 2017 at 9:48 AM, gerald thomas 
>>> wrote:
>>>
 Timothy,
 Please run maintenance and delete war file and name of folder which has
 the name of your war file. Download a new war and tail -f
 /path/Catalina.out if there is no error then everything should be fine.
 Kindly note I am saying "/path/" because I don't the path of your logs.
 Also tomcat must be stop before deleting war file and folder and "tail" the
 logs before starting tomcat.
 Wishing you the best.

 On Feb 13, 2017 06:26, "timothy kiyemba"  wrote:

> Anybody with a solution to this problem?
> --
> From: Timothy Kiyemba 
> Sent: ‎12/‎02/‎2017 21:59
> To: dhis2-devs ; dhis2-users
> 
> Subject: My DHIS2 Reports app not loading
>
> Dear all
>
> Has any one faced this challenge before, my DHIS2 reports app is not
> loading. It just shows that its loading but it never completes. Could I
> have missed out a step somewhere? See image below;
>
> [image: Inline image 1]
>
> ___
> Mailing list: https://launchpad.net/~dhis2-users
> Post to : dhis2-us...@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help   : https://help.launchpad.net/ListHelp
>
>
>>>
>>> ___
>>> Mailing list: https://launchpad.net/~dhis2-users
>>> Post to : dhis2-us...@lists.launchpad.net
>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>> More help   : https://help.launchpad.net/ListHelp
>>>
>>>
>>
>>
>> --
>> Jason P. Pickering
>> email: jason.p.picker...@gmail.com
>> tel:+46764147049 <+46%2076%20414%2070%2049>
>>
>> ___
>> Mailing list: https://launchpad.net/~dhis2-devs
>> Post to : dhis2-devs@lists.launchpad.net
>> Unsubscribe : https://launchpad.net/~dhis2-devs
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
>
> --
>
> ***
>
> Calle Hedberg
>
> 46D Alma Road, 7700 Rosebank, SOUTH AFRICA
>
> Tel/fax (home): +27-21-685-6472 <+27%2021%20685%206472>
>
> Cell: +27-82-853-5352 <+27%2082%20853%205352>
>
> Iridium SatPhone: +8816-315-19119 <+881%206%20315%2019119>
>
> Email: calle.hedb...@gmail.com
>
> Skype: calle_hedberg
>
> ***
>
>


-- 
Jason P. Pickering
email: jason.p.picker...@gmail.com
tel:+46764147049

Re: [Dhis2-devs] [Dhis2-users] My DHIS2 Reports app not loading

[Calle Hedberg]

Timothy,

If you are using the latest version of 2.26, then the more stringent
validation of URL characters in recent versions of Tomcat should be
supported (for details on the 8.5.x changes, see
http://tomcat.apache.org/tomcat-8.5-doc/changelog.html )

If your logs still indicate that this is a tomcat issue, try upgrading to
tomcat 8.5.11 - if that don't work then downgrade to 8.0.36

Regards
Calle

On 13 February 2017 at 13:20, Jason Pickering 
wrote:

> The important thing to look for is a JavaScript error from the server,
> namely an HTTP 400 error code. Could you sent your JavaScript console when
> you load the app?
>
> On Mon, Feb 13, 2017 at 5:57 PM, Timothy Kiyemba 
> wrote:
>
>> Dear Gerald,
>>
>> I have tried replacing the war file but the problem persists. See
>> attached my catalina log file. I am working with Tomcat 8.5.8 and DHIS2
>> 2.26. Jason, do I still need to downgrade my Tomcat to 8.0.36? All my apps
>> work except the Event reports app.
>>
>> Kind regards
>>
>> Timothy
>>
>>
>>
>> On Mon, Feb 13, 2017 at 9:48 AM, gerald thomas 
>> wrote:
>>
>>> Timothy,
>>> Please run maintenance and delete war file and name of folder which has
>>> the name of your war file. Download a new war and tail -f
>>> /path/Catalina.out if there is no error then everything should be fine.
>>> Kindly note I am saying "/path/" because I don't the path of your logs.
>>> Also tomcat must be stop before deleting war file and folder and "tail" the
>>> logs before starting tomcat.
>>> Wishing you the best.
>>>
>>> On Feb 13, 2017 06:26, "timothy kiyemba"  wrote:
>>>
 Anybody with a solution to this problem?
 --
 From: Timothy Kiyemba 
 Sent: ‎12/‎02/‎2017 21:59
 To: dhis2-devs ; dhis2-users
 
 Subject: My DHIS2 Reports app not loading

 Dear all

 Has any one faced this challenge before, my DHIS2 reports app is not
 loading. It just shows that its loading but it never completes. Could I
 have missed out a step somewhere? See image below;

 [image: Inline image 1]

 ___
 Mailing list: https://launchpad.net/~dhis2-users
 Post to : dhis2-us...@lists.launchpad.net
 Unsubscribe : https://launchpad.net/~dhis2-users
 More help   : https://help.launchpad.net/ListHelp


>>
>> ___
>> Mailing list: https://launchpad.net/~dhis2-users
>> Post to : dhis2-us...@lists.launchpad.net
>> Unsubscribe : https://launchpad.net/~dhis2-users
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
>
> --
> Jason P. Pickering
> email: jason.p.picker...@gmail.com
> tel:+46764147049 <+46%2076%20414%2070%2049>
>
> ___
> Mailing list: https://launchpad.net/~dhis2-devs
> Post to : dhis2-devs@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~dhis2-devs
> More help   : https://help.launchpad.net/ListHelp
>
>


-- 

***

Calle Hedberg

46D Alma Road, 7700 Rosebank, SOUTH AFRICA

Tel/fax (home): +27-21-685-6472

Cell: +27-82-853-5352

Iridium SatPhone: +8816-315-19119

Email: calle.hedb...@gmail.com

Skype: calle_hedberg

***
___
Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help   : https://help.launchpad.net/ListHelp

Re: [Dhis2-devs] [Dhis2-users] My DHIS2 Reports app not loading

[Jason Pickering]

The important thing to look for is a JavaScript error from the server,
namely an HTTP 400 error code. Could you sent your JavaScript console when
you load the app?

On Mon, Feb 13, 2017 at 5:57 PM, Timothy Kiyemba  wrote:

> Dear Gerald,
>
> I have tried replacing the war file but the problem persists. See attached
> my catalina log file. I am working with Tomcat 8.5.8 and DHIS2 2.26. Jason,
> do I still need to downgrade my Tomcat to 8.0.36? All my apps work except
> the Event reports app.
>
> Kind regards
>
> Timothy
>
>
>
> On Mon, Feb 13, 2017 at 9:48 AM, gerald thomas 
> wrote:
>
>> Timothy,
>> Please run maintenance and delete war file and name of folder which has
>> the name of your war file. Download a new war and tail -f
>> /path/Catalina.out if there is no error then everything should be fine.
>> Kindly note I am saying "/path/" because I don't the path of your logs.
>> Also tomcat must be stop before deleting war file and folder and "tail" the
>> logs before starting tomcat.
>> Wishing you the best.
>>
>> On Feb 13, 2017 06:26, "timothy kiyemba"  wrote:
>>
>>> Anybody with a solution to this problem?
>>> --
>>> From: Timothy Kiyemba 
>>> Sent: ‎12/‎02/‎2017 21:59
>>> To: dhis2-devs ; dhis2-users
>>> 
>>> Subject: My DHIS2 Reports app not loading
>>>
>>> Dear all
>>>
>>> Has any one faced this challenge before, my DHIS2 reports app is not
>>> loading. It just shows that its loading but it never completes. Could I
>>> have missed out a step somewhere? See image below;
>>>
>>> [image: Inline image 1]
>>>
>>> ___
>>> Mailing list: https://launchpad.net/~dhis2-users
>>> Post to : dhis2-us...@lists.launchpad.net
>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>> More help   : https://help.launchpad.net/ListHelp
>>>
>>>
>
> ___
> Mailing list: https://launchpad.net/~dhis2-users
> Post to : dhis2-us...@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help   : https://help.launchpad.net/ListHelp
>
>


-- 
Jason P. Pickering
email: jason.p.picker...@gmail.com
tel:+46764147049
___
Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help   : https://help.launchpad.net/ListHelp

Re: [Dhis2-devs] [Dhis2-users] My DHIS2 Reports app not loading

[Jason Pickering]

Its hard to say if this is the same issue but it probably is.

The issue is described here

https://lists.launchpad.net/dhis2-users/msg12117.html

Basically, newer version of Tomcat do not allow for the "|" character in
URLs. So, if you have upgraded your operating system to a version which has
this version of Tomcat and it does not work you have two choices.

1) Downgrade Tomcat to a version which does work. I beleive 8.0.36 is known
to work.
2) Upgrade DHIS2 to a version which fixes this issue, which should be a
later build of 2.24, 2.25 or 2.26.


Regards,
Jason




On Mon, Feb 13, 2017 at 3:20 PM, gerald thomas 
wrote:

> Kamugunga,
> If he had provided the logs then that should had been easy to confirm but
> currently the information seem like a bug on the war file. So the best
> option is to replace the war file and monitor the logs. If it is a tomcat
> issue it will definitely show on the logs.
>
> On Feb 13, 2017 08:14, "Kamugunga Adolphe"  wrote:
>
> Dear Gerald,
> This could be also related to your tomcat version, we had the similar
> issue here in Rwanda with data visualizer, pivot and event report apps not
> loading after upgrading to dhis 2.24. We have upgraded to our tomcat from
> 7.052  to  7.0.68 and it worked.
>
> Please trace back Bob,Lars, and Jason discussion on the tomcat version for
> the new dhis2 releases.
>
> Regards.
>
> *Adolphe Kamugunga*
> *MIS Technical Advisor*
> Mobile: +250 788 740 578 <+250%20788%20740%20578>
> Email:kaa...@gmail.com
> Skype: ka.adolphe
>  RWANDA
>
>
> On 13 February 2017 at 08:48, gerald thomas  wrote:
>
>> Timothy,
>> Please run maintenance and delete war file and name of folder which has
>> the name of your war file. Download a new war and tail -f
>> /path/Catalina.out if there is no error then everything should be fine.
>> Kindly note I am saying "/path/" because I don't the path of your logs.
>> Also tomcat must be stop before deleting war file and folder and "tail" the
>> logs before starting tomcat.
>> Wishing you the best.
>>
>> On Feb 13, 2017 06:26, "timothy kiyemba"  wrote:
>>
>>> Anybody with a solution to this problem?
>>> --
>>> From: Timothy Kiyemba 
>>> Sent: ‎12/‎02/‎2017 21:59
>>> To: dhis2-devs ; dhis2-users
>>> 
>>> Subject: My DHIS2 Reports app not loading
>>>
>>> Dear all
>>>
>>> Has any one faced this challenge before, my DHIS2 reports app is not
>>> loading. It just shows that its loading but it never completes. Could I
>>> have missed out a step somewhere? See image below;
>>>
>>> [image: Inline image 1]
>>>
>>> ___
>>> Mailing list: https://launchpad.net/~dhis2-users
>>> Post to : dhis2-us...@lists.launchpad.net
>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>> More help   : https://help.launchpad.net/ListHelp
>>>
>>>
>> ___
>> Mailing list: https://launchpad.net/~dhis2-users
>> Post to : dhis2-us...@lists.launchpad.net
>> Unsubscribe : https://launchpad.net/~dhis2-users
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
>
> ___
> Mailing list: https://launchpad.net/~dhis2-devs
> Post to : dhis2-devs@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~dhis2-devs
> More help   : https://help.launchpad.net/ListHelp
>
>


-- 
Jason P. Pickering
email: jason.p.picker...@gmail.com
tel:+46764147049
___
Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help   : https://help.launchpad.net/ListHelp

Re: [Dhis2-devs] [Dhis2-users] My DHIS2 Reports app not loading

[gerald thomas]

Kamugunga,
If he had provided the logs then that should had been easy to confirm but
currently the information seem like a bug on the war file. So the best
option is to replace the war file and monitor the logs. If it is a tomcat
issue it will definitely show on the logs.

On Feb 13, 2017 08:14, "Kamugunga Adolphe"  wrote:

Dear Gerald,
This could be also related to your tomcat version, we had the similar issue
here in Rwanda with data visualizer, pivot and event report apps not
loading after upgrading to dhis 2.24. We have upgraded to our tomcat from
7.052  to  7.0.68 and it worked.

Please trace back Bob,Lars, and Jason discussion on the tomcat version for
the new dhis2 releases.

Regards.

*Adolphe Kamugunga*
*MIS Technical Advisor*
Mobile: +250 788 740 578 <+250%20788%20740%20578>
Email:kaa...@gmail.com
Skype: ka.adolphe
 RWANDA


On 13 February 2017 at 08:48, gerald thomas  wrote:

> Timothy,
> Please run maintenance and delete war file and name of folder which has
> the name of your war file. Download a new war and tail -f
> /path/Catalina.out if there is no error then everything should be fine.
> Kindly note I am saying "/path/" because I don't the path of your logs.
> Also tomcat must be stop before deleting war file and folder and "tail" the
> logs before starting tomcat.
> Wishing you the best.
>
> On Feb 13, 2017 06:26, "timothy kiyemba"  wrote:
>
>> Anybody with a solution to this problem?
>> --
>> From: Timothy Kiyemba 
>> Sent: ‎12/‎02/‎2017 21:59
>> To: dhis2-devs ; dhis2-users
>> 
>> Subject: My DHIS2 Reports app not loading
>>
>> Dear all
>>
>> Has any one faced this challenge before, my DHIS2 reports app is not
>> loading. It just shows that its loading but it never completes. Could I
>> have missed out a step somewhere? See image below;
>>
>> [image: Inline image 1]
>>
>> ___
>> Mailing list: https://launchpad.net/~dhis2-users
>> Post to : dhis2-us...@lists.launchpad.net
>> Unsubscribe : https://launchpad.net/~dhis2-users
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
> ___
> Mailing list: https://launchpad.net/~dhis2-users
> Post to : dhis2-us...@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help   : https://help.launchpad.net/ListHelp
>
>
___
Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help   : https://help.launchpad.net/ListHelp

Re: [Dhis2-devs] [Dhis2-users] My DHIS2 Reports app not loading

[Kamugunga Adolphe]

Dear Gerald,
This could be also related to your tomcat version, we had the similar issue
here in Rwanda with data visualizer, pivot and event report apps not
loading after upgrading to dhis 2.24. We have upgraded to our tomcat from
7.052  to  7.0.68 and it worked.

Please trace back Bob,Lars, and Jason discussion on the tomcat version for
the new dhis2 releases.

Regards.

*Adolphe Kamugunga*
*MIS Technical Advisor*
Mobile: +250 788 740 578
Email:kaa...@gmail.com
Skype: ka.adolphe
 RWANDA


On 13 February 2017 at 08:48, gerald thomas  wrote:

> Timothy,
> Please run maintenance and delete war file and name of folder which has
> the name of your war file. Download a new war and tail -f
> /path/Catalina.out if there is no error then everything should be fine.
> Kindly note I am saying "/path/" because I don't the path of your logs.
> Also tomcat must be stop before deleting war file and folder and "tail" the
> logs before starting tomcat.
> Wishing you the best.
>
> On Feb 13, 2017 06:26, "timothy kiyemba"  wrote:
>
>> Anybody with a solution to this problem?
>> --
>> From: Timothy Kiyemba 
>> Sent: ‎12/‎02/‎2017 21:59
>> To: dhis2-devs ; dhis2-users
>> 
>> Subject: My DHIS2 Reports app not loading
>>
>> Dear all
>>
>> Has any one faced this challenge before, my DHIS2 reports app is not
>> loading. It just shows that its loading but it never completes. Could I
>> have missed out a step somewhere? See image below;
>>
>> [image: Inline image 1]
>>
>> ___
>> Mailing list: https://launchpad.net/~dhis2-users
>> Post to : dhis2-us...@lists.launchpad.net
>> Unsubscribe : https://launchpad.net/~dhis2-users
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
> ___
> Mailing list: https://launchpad.net/~dhis2-users
> Post to : dhis2-us...@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help   : https://help.launchpad.net/ListHelp
>
>
___
Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help   : https://help.launchpad.net/ListHelp

Re: [Dhis2-devs] [Dhis2-users] My DHIS2 Reports app not loading

[gerald thomas]

Timothy,
Please run maintenance and delete war file and name of folder which has the
name of your war file. Download a new war and tail -f /path/Catalina.out if
there is no error then everything should be fine.
Kindly note I am saying "/path/" because I don't the path of your logs.
Also tomcat must be stop before deleting war file and folder and "tail" the
logs before starting tomcat.
Wishing you the best.

On Feb 13, 2017 06:26, "timothy kiyemba"  wrote:

> Anybody with a solution to this problem?
> --
> From: Timothy Kiyemba 
> Sent: ‎12/‎02/‎2017 21:59
> To: dhis2-devs ; dhis2-users
> 
> Subject: My DHIS2 Reports app not loading
>
> Dear all
>
> Has any one faced this challenge before, my DHIS2 reports app is not
> loading. It just shows that its loading but it never completes. Could I
> have missed out a step somewhere? See image below;
>
> [image: Inline image 1]
>
> ___
> Mailing list: https://launchpad.net/~dhis2-users
> Post to : dhis2-us...@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help   : https://help.launchpad.net/ListHelp
>
>
___
Mailing list: https://launchpad.net/~dhis2-devs
Post to : dhis2-devs@lists.launchpad.net
Unsubscribe : https://launchpad.net/~dhis2-devs
More help   : https://help.launchpad.net/ListHelp