Re: [Dhis2-users] Urgent :yes/no Data Element Saving issue in Tracker form sometime

[Lars Helge Øverland]

Hi Dipali,

thanks for taking the time to reproduce the issue. Could you please
register it as a bug in JIRA?

https://jira.dhis2.org

regards,

Lars


On Mon, Dec 5, 2016 at 7:01 PM, Dipali Sahu  wrote:

> Hi Abyot
>
> I also checked the issue on the demo site and fortunately I could
> reproduce the error. Basically what happens is:
>
> - enter data in program stage: *do not hit 'complete*': yes/no data
> element values are not saved (I am able to enter yes or no value but the
> entered value is not shown on returning to the program stage entry page
> later), rest other values are saved and I can see them in the relevant
> fields upon returning to the program stage data entry page
>
> - enter data in program stage: *hit'complete'* : yes/no data element
> values are saved. All other values are also saved.
>
> From what's happening I make out that user should always enter 'complete'
> button after data entry in program stages in tracker forms. To edit data
> they should always first 'Incomplete' and then edit and 'Complete' again.
>
> Is this something known because I can't find any reference to this in the
> user manuals.
>
> Thank you in advance
> Deepali
>
> On Mon, Dec 5, 2016 at 9:39 PM, Dipali Sahu  wrote:
>
>> Hi Abyot
>>
>> We have been testing this issue rigorously and I feel this has some
>> relation to the 'complete button' in program stage data entry.
>>
>> Few data elements (mostly Yes/no and text type data elements) are not
>> saved until I hit 'Complete' or 'Complete and exit'. Other data element
>> values on the same stage are saved.
>>
>> Does 'complete' button have some implication on data saving in tracker?
>>
>>
>> On Tue, Nov 22, 2016 at 2:46 PM, Abyot Asalefew Gizaw 
>> wrote:
>>
>>> Hi Dipali,
>>>
>>> Seems you have a strange issue - sometimes it works sometime not? Do you
>>> see and pattern - when it s working when is not? Do you see any error log?
>>> Also - do you have custom script? What is you custom css doing?
>>>
>>> --
>>> Abyot A. Gizaw.
>>> Senior Engineer, DHIS2
>>> University of Oslo
>>> http://www.dhis2.org
>>>
>>> On Mon, Nov 21, 2016 at 5:43 PM, Dipali Sahu 
>>> wrote:
>>>
 Hi

 I have an urgent issue here, any leads will be helpful.

 I have a few tracker data elements of Yes/No type that don't save data
 value sometimes in a Tracker program. The value is successfully entered
 (check or cross in the box) but when I return to the form, it doesn't show
 on the form AS WELL AS in REPORTS.


- Its only sometimes that the value is not saved, because there are
already about 700 records where the data value is saved.
- Could it be because we have a custom css and since the yes/no
data elements are changed from dropdown to radio buttons , it causes the
problem sometimes.
- It is only Yes/no elements that are not shown, rest of the
element values on the form are shown.
- Data element configuration is correct.
- Replacing the DE with a new one might not be the resolution
because we are not sure how many of such elements that do not save data
sometime. Also, the issue surfaced only after we had about 600 records
already saved. We guessed that there might be some change in the DB that
causing the issue. But even after the issue was reported, data still 
 keeps
saving most of the time , and now we have a total of 700 records.

 Thank you
 Deepali


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>>>
>>
>
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>


-- 
Lars Helge Øverland
Lead developer, DHIS 2
University of Oslo
Skype: larshelgeoverland
l...@dhis2.org
http://www.dhis2.org 
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Re: [Dhis2-users] Urgent :yes/no Data Element Saving issue in Tracker form sometime

[Dipali Sahu]

Hi Abyot

I also checked the issue on the demo site and fortunately I could reproduce
the error. Basically what happens is:

- enter data in program stage: *do not hit 'complete*': yes/no data element
values are not saved (I am able to enter yes or no value but the entered
value is not shown on returning to the program stage entry page later),
rest other values are saved and I can see them in the relevant fields upon
returning to the program stage data entry page

- enter data in program stage: *hit'complete'* : yes/no data element values
are saved. All other values are also saved.

>From what's happening I make out that user should always enter 'complete'
button after data entry in program stages in tracker forms. To edit data
they should always first 'Incomplete' and then edit and 'Complete' again.

Is this something known because I can't find any reference to this in the
user manuals.

Thank you in advance
Deepali

On Mon, Dec 5, 2016 at 9:39 PM, Dipali Sahu  wrote:

> Hi Abyot
>
> We have been testing this issue rigorously and I feel this has some
> relation to the 'complete button' in program stage data entry.
>
> Few data elements (mostly Yes/no and text type data elements) are not
> saved until I hit 'Complete' or 'Complete and exit'. Other data element
> values on the same stage are saved.
>
> Does 'complete' button have some implication on data saving in tracker?
>
>
> On Tue, Nov 22, 2016 at 2:46 PM, Abyot Asalefew Gizaw 
> wrote:
>
>> Hi Dipali,
>>
>> Seems you have a strange issue - sometimes it works sometime not? Do you
>> see and pattern - when it s working when is not? Do you see any error log?
>> Also - do you have custom script? What is you custom css doing?
>>
>> --
>> Abyot A. Gizaw.
>> Senior Engineer, DHIS2
>> University of Oslo
>> http://www.dhis2.org
>>
>> On Mon, Nov 21, 2016 at 5:43 PM, Dipali Sahu 
>> wrote:
>>
>>> Hi
>>>
>>> I have an urgent issue here, any leads will be helpful.
>>>
>>> I have a few tracker data elements of Yes/No type that don't save data
>>> value sometimes in a Tracker program. The value is successfully entered
>>> (check or cross in the box) but when I return to the form, it doesn't show
>>> on the form AS WELL AS in REPORTS.
>>>
>>>
>>>- Its only sometimes that the value is not saved, because there are
>>>already about 700 records where the data value is saved.
>>>- Could it be because we have a custom css and since the yes/no data
>>>elements are changed from dropdown to radio buttons , it causes the 
>>> problem
>>>sometimes.
>>>- It is only Yes/no elements that are not shown, rest of the element
>>>values on the form are shown.
>>>- Data element configuration is correct.
>>>- Replacing the DE with a new one might not be the resolution
>>>because we are not sure how many of such elements that do not save data
>>>sometime. Also, the issue surfaced only after we had about 600 records
>>>already saved. We guessed that there might be some change in the DB that
>>>causing the issue. But even after the issue was reported, data still 
>>> keeps
>>>saving most of the time , and now we have a total of 700 records.
>>>
>>> Thank you
>>> Deepali
>>>
>>>
>>> ___
>>> Mailing list: https://launchpad.net/~dhis2-users
>>> Post to : dhis2-users@lists.launchpad.net
>>> Unsubscribe : https://launchpad.net/~dhis2-users
>>> More help   : https://help.launchpad.net/ListHelp
>>>
>>>
>>
>
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Re: [Dhis2-users] Urgent :yes/no Data Element Saving issue in Tracker form sometime

[Dipali Sahu]

Hi Abyot

We have been testing this issue rigorously and I feel this has some
relation to the 'complete button' in program stage data entry.

Few data elements (mostly Yes/no and text type data elements) are not saved
until I hit 'Complete' or 'Complete and exit'. Other data element values on
the same stage are saved.

Does 'complete' button have some implication on data saving in tracker?


On Tue, Nov 22, 2016 at 2:46 PM, Abyot Asalefew Gizaw 
wrote:

> Hi Dipali,
>
> Seems you have a strange issue - sometimes it works sometime not? Do you
> see and pattern - when it s working when is not? Do you see any error log?
> Also - do you have custom script? What is you custom css doing?
>
> --
> Abyot A. Gizaw.
> Senior Engineer, DHIS2
> University of Oslo
> http://www.dhis2.org
>
> On Mon, Nov 21, 2016 at 5:43 PM, Dipali Sahu 
> wrote:
>
>> Hi
>>
>> I have an urgent issue here, any leads will be helpful.
>>
>> I have a few tracker data elements of Yes/No type that don't save data
>> value sometimes in a Tracker program. The value is successfully entered
>> (check or cross in the box) but when I return to the form, it doesn't show
>> on the form AS WELL AS in REPORTS.
>>
>>
>>- Its only sometimes that the value is not saved, because there are
>>already about 700 records where the data value is saved.
>>- Could it be because we have a custom css and since the yes/no data
>>elements are changed from dropdown to radio buttons , it causes the 
>> problem
>>sometimes.
>>- It is only Yes/no elements that are not shown, rest of the element
>>values on the form are shown.
>>- Data element configuration is correct.
>>- Replacing the DE with a new one might not be the resolution because
>>we are not sure how many of such elements that do not save data sometime.
>>Also, the issue surfaced only after we had about 600 records already 
>> saved.
>>We guessed that there might be some change in the DB that causing the
>>issue. But even after the issue was reported, data still keeps saving most
>>of the time , and now we have a total of 700 records.
>>
>> Thank you
>> Deepali
>>
>>
>> ___
>> Mailing list: https://launchpad.net/~dhis2-users
>> Post to : dhis2-users@lists.launchpad.net
>> Unsubscribe : https://launchpad.net/~dhis2-users
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
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Re: [Dhis2-users] Urgent :yes/no Data Element Saving issue in Tracker form sometime

[Dipali Sahu]

Hi,, yes its a really strange issue.

the custom css controls the font styling and other basic look of the
screens to match our organizations's standard.


On Tue, Nov 22, 2016 at 2:46 PM, Abyot Asalefew Gizaw 
wrote:

> Hi Dipali,
>
> Seems you have a strange issue - sometimes it works sometime not? Do you
> see and pattern - when it s working when is not? Do you see any error log?
> Also - do you have custom script? What is you custom css doing?
>
> --
> Abyot A. Gizaw.
> Senior Engineer, DHIS2
> University of Oslo
> http://www.dhis2.org
>
> On Mon, Nov 21, 2016 at 5:43 PM, Dipali Sahu 
> wrote:
>
>> Hi
>>
>> I have an urgent issue here, any leads will be helpful.
>>
>> I have a few tracker data elements of Yes/No type that don't save data
>> value sometimes in a Tracker program. The value is successfully entered
>> (check or cross in the box) but when I return to the form, it doesn't show
>> on the form AS WELL AS in REPORTS.
>>
>>
>>- Its only sometimes that the value is not saved, because there are
>>already about 700 records where the data value is saved.
>>- Could it be because we have a custom css and since the yes/no data
>>elements are changed from dropdown to radio buttons , it causes the 
>> problem
>>sometimes.
>>- It is only Yes/no elements that are not shown, rest of the element
>>values on the form are shown.
>>- Data element configuration is correct.
>>- Replacing the DE with a new one might not be the resolution because
>>we are not sure how many of such elements that do not save data sometime.
>>Also, the issue surfaced only after we had about 600 records already 
>> saved.
>>We guessed that there might be some change in the DB that causing the
>>issue. But even after the issue was reported, data still keeps saving most
>>of the time , and now we have a total of 700 records.
>>
>> Thank you
>> Deepali
>>
>>
>> ___
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>> Post to : dhis2-users@lists.launchpad.net
>> Unsubscribe : https://launchpad.net/~dhis2-users
>> More help   : https://help.launchpad.net/ListHelp
>>
>>
>
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Re: [Dhis2-users] Urgent :yes/no Data Element Saving issue in Tracker form sometime

[Abyot Asalefew Gizaw]

Hi Dipali,

Seems you have a strange issue - sometimes it works sometime not? Do you
see and pattern - when it s working when is not? Do you see any error log?
Also - do you have custom script? What is you custom css doing?

--
Abyot A. Gizaw.
Senior Engineer, DHIS2
University of Oslo
http://www.dhis2.org

On Mon, Nov 21, 2016 at 5:43 PM, Dipali Sahu  wrote:

> Hi
>
> I have an urgent issue here, any leads will be helpful.
>
> I have a few tracker data elements of Yes/No type that don't save data
> value sometimes in a Tracker program. The value is successfully entered
> (check or cross in the box) but when I return to the form, it doesn't show
> on the form AS WELL AS in REPORTS.
>
>
>- Its only sometimes that the value is not saved, because there are
>already about 700 records where the data value is saved.
>- Could it be because we have a custom css and since the yes/no data
>elements are changed from dropdown to radio buttons , it causes the problem
>sometimes.
>- It is only Yes/no elements that are not shown, rest of the element
>values on the form are shown.
>- Data element configuration is correct.
>- Replacing the DE with a new one might not be the resolution because
>we are not sure how many of such elements that do not save data sometime.
>Also, the issue surfaced only after we had about 600 records already saved.
>We guessed that there might be some change in the DB that causing the
>issue. But even after the issue was reported, data still keeps saving most
>of the time , and now we have a total of 700 records.
>
> Thank you
> Deepali
>
>
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> Post to : dhis2-users@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help   : https://help.launchpad.net/ListHelp
>
>
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Re: [Dhis2-users] Urgent :yes/no Data Element Saving issue in Tracker form sometime

[Brajesh Murari]

Hi Dipali

It implies your main question is you have some data element with input type
specified as Yes/No in the form of check box which does't save data value
after periodic data entry in their associated respected dataset which
does't show entered values neither on data set form nor on any relative
report !!! If this is true than, you are missing one step which need to
perform in between these two process data entry and report generation which
is "analytic".

Regards,

Best Regards,

Brajesh Murari,
Postgraduate, Dept of CSE,
Chaudhary Devi Lal University, Sirsa,
India. http://www.cdlu.ac.in

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On Mon, Nov 21, 2016 at 10:13 PM, Dipali Sahu  wrote:

> Hi
>
> I have an urgent issue here, any leads will be helpful.
>
> I have a few tracker data elements of Yes/No type that don't save data
> value sometimes in a Tracker program. The value is successfully entered
> (check or cross in the box) but when I return to the form, it doesn't show
> on the form AS WELL AS in REPORTS.
>
>
>- Its only sometimes that the value is not saved, because there are
>already about 700 records where the data value is saved.
>- Could it be because we have a custom css and since the yes/no data
>elements are changed from dropdown to radio buttons , it causes the problem
>sometimes.
>- It is only Yes/no elements that are not shown, rest of the element
>values on the form are shown.
>- Data element configuration is correct.
>- Replacing the DE with a new one might not be the resolution because
>we are not sure how many of such elements that do not save data sometime.
>Also, the issue surfaced only after we had about 600 records already saved.
>We guessed that there might be some change in the DB that causing the
>issue. But even after the issue was reported, data still keeps saving most
>of the time , and now we have a total of 700 records.
>
> Thank you
> Deepali
>
>
> ___
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> Post to : dhis2-users@lists.launchpad.net
> Unsubscribe : https://launchpad.net/~dhis2-users
> More help   : https://help.launchpad.net/ListHelp
>
>
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[Dhis2-users] Urgent :yes/no Data Element Saving issue in Tracker form sometime

[Dipali Sahu]

Hi

I have an urgent issue here, any leads will be helpful.

I have a few tracker data elements of Yes/No type that don't save data
value sometimes in a Tracker program. The value is successfully entered
(check or cross in the box) but when I return to the form, it doesn't show
on the form AS WELL AS in REPORTS.


   - Its only sometimes that the value is not saved, because there are
   already about 700 records where the data value is saved.
   - Could it be because we have a custom css and since the yes/no data
   elements are changed from dropdown to radio buttons , it causes the problem
   sometimes.
   - It is only Yes/no elements that are not shown, rest of the element
   values on the form are shown.
   - Data element configuration is correct.
   - Replacing the DE with a new one might not be the resolution because we
   are not sure how many of such elements that do not save data sometime.
   Also, the issue surfaced only after we had about 600 records already saved.
   We guessed that there might be some change in the DB that causing the
   issue. But even after the issue was reported, data still keeps saving most
   of the time , and now we have a total of 700 records.

Thank you
Deepali
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