Re: [IxDA Discuss] Monopoly board gets redesigned - IxD rationale?

2010-02-07 Thread Charles Boyung
Todd, that's not entirely fair.  You can't deny that there are many
board games out there that are much better than Monopoly.  And in
general, the folks at Board Game Geek (and yes, I am one of them) are
pretty much spot on with their overall rankings, just like the folks
at IMDB are pretty good with movies.

However, one thing that you need to know is that there are a LOT of
board game snobs on the Geek, and especially a lot of Eurogame snobs
(see http://en.wikipedia.org/wiki/German-style_board_game).  To them,
any game that involves rolling a die equals a bad game and good games
must be almost entirely strategy-driven.  Hence, you will see the
rankings on the site severely skewed in that direction.  But I have
as much fun playing Puerto Rico (#2 on BGG) as I do playing Killer
Bunnies and the Quest for the Magic Carrot (#2967 on BGG).  Yes,
Puerto Rico has significantly less luck involved, and as such I
typically win or at least have a chance at winning much more often,
but winning isn't the most important thing when you are playing a
game.  Heck, most of the time, it shouldn't even be in the top five
(definitely if you are playing with at least four other people).


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Re: [IxDA Discuss] Monopoly board gets redesigned - IxD rationale?

2010-02-07 Thread Charles Boyung
Sorry David, but I know LOTS of people that actually like to play
Monopoly.  It even has national and worldwide tournaments that draw
in lots of people that love the game (both watching and playing in
the tournaments).

Even if marketing has a lot to do with it, the game is popular
because people like to play it.  Horrible games with great marketing
are not going to survive for 70  years.  And like I said (and you
conveniently avoided responding to) the primary design objective of a
game is for the players to have fun, so if the millions of people that
play Monopoly have fun doing so, how is it not designed at least
reasonably well?


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Re: [IxDA Discuss] Monopoly board gets redesigned - IxD rationale?

2010-02-07 Thread Charles Boyung
David,

While I agree with you that Monopoly is not a very "FUN" game,
saying that it is poorly designed because a large number of gaming
snobs (yes, we are all snobs there) give it a low rating is not
really fair nor is it necessarily accurate.  There are a few things
to consider -

In the world of game design, Monopoly is ancient.  You can't really
compare a game conceived over 70 years ago with games made in the
last year, just like it isn't fair to compare the Model T to the
latest BMW.  Advancements in so many areas as well as increased
knowledge and intelligence overall have changed how we all think
about what makes board games fun.

For ANYTHING to be able to survive 70 years on the market with little
to no functional changes, it has to be pretty well.

For every copy of those games sold in the top 10 (or 20, or even 50)
games, how many copies of Monopoly are sold each year?  I would say
its at least 10 times (and that's being VERY conservative).  That
means that a very large number of people MUST think that the game IS
fun.  And since the main design concern with making a game is that it
is fun for the players, I would hardly call it a failure in design.

And the last point I'm going to make for now is the same point I
make when people on Board Game Geek get into a fit like this about
Monopoly (or its "wargame" counterpart - Risk) - how many of the
great games available now would even exist if it weren't for these
classic, yet very dated (in terms of mechanics) games?  Almost every
"well designed" game out there now owes itself to one of these
"classic" games in one way or another.  Even great games like
Settlers of Catan (at one time was #1 on Board Game Geek, now all the
way down to #45) and Puerto Rico (#2 on Board Game Geek) can trace
some of its mechanics to Monopoly.  The game was revolutionary for
its time, and is still a very important game in the history of board
games, no matter how much snobs no longer like it.


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Re: [IxDA Discuss] Monopoly board gets redesigned - IxD rationale?

2010-02-07 Thread Charles Boyung
I think it is very, very odd.  The electronic banking, as the article
states, has been an available item for several years, and that part
of it is fine, but the round board just doesn't make any sense.  As
a board gamer, games like Monopoly haven't appealed to me in years
anyways, but there was still something comforting about the classic
square track.  Also, the "wheel of fortune" style pie slices don't
seem big enough to convey what things are as well as the rectangles
and squares.

One thing to note - they tried the opposite way of "updating"
Monopoly not too long ago - didn't change the board shape, but this
time did change all of the property names, based on internet voting. 
I'm pretty sure that didn't go over too well either.


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Re: [IxDA Discuss] Open Office V's MS Office

2010-02-04 Thread Charles Boyung
I have repeatedly tried to use OpenOffice in the past as a replacement
for MS Office, and each time it has come up incredibly short.  For
VERY basic document editing, it is fine, but it can't really handle
advanced layouts very well, and it doesn't have most of the keyboard
shortcuts for formatting that you really need to be efficient when
writing large documents (at least that I've been able to find).

Calc vs. Excel isn't even a comparison.  Calc is like using a
spreadsheet program from 15 years ago.  It has a much more limited
set of functions and when you have an error in a cell, it is
significantly less helpful than the error messages that Excel will
give you, which means that it is almost useless in this regard, since
Excel's error messages aren't really all too useful either.

OpenOffice doesn't even have a mail client that I know about, but
Outlook is so far beyond every other mail client out there as it is,
I don't think OpenOffice would ever be able to compete in that
realm.

I haven't used any of the other comparable apps to what Office
provides, so I don't actually know how they compare, but if it
can't even come close to the two main apps I need to use, then
there's no reason to even bother with the rest.

Also, the last time I used OpenOffice, it couldn't open the .docx
and .xlsx files that Office 2007 generates, which limits its
usability even further, since most businesses I deal with have moved
to that version by now.

My position is - if you are an individual looking to just be able to
read the occasional document or generate something very basic,
OpenOffice works fine.  But if you are a company or someone that
needs to make use of advanced features, MS Office is the only way to
go.


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Re: [IxDA Discuss] iPad.

2010-01-27 Thread Charles Boyung
It doesn't replace my phone, and it doesn't replace my computer, so
the only need that I see it fitting for me is the e-reader that I
don't currently have (and don't really see a need for yet either). 
So unless it can do eBooks better than the Kindle or Nook, I really
don't see the point.  If I really want to watch videos on the go, I
can do it on my phone or my laptop, which are both already with me
pretty much everywhere I go (hence the reason I don't have an
e-reader yet).


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Re: [IxDA Discuss] Web: Modals on a form

2010-01-12 Thread Charles Boyung
I think it is really dependent on the context of the form.  A registration
form?  No, I don't think you should use modal dialogs.  But in that case, I
also think the form should be as simple and minimal as possible, because
your goal is to get them to register for your site, not to get them to
provide their life story to you.

To me, modal popups should be limited to things where the action is not
really a part of the flow that the user is trying to accomplish.  For
example - asking someone to log in to post their comment on a page.  Logging
in isn't really part of the flow; the flow is typing the comment and
submitting it.  After they've clicked submit, if they aren't logged in,
popping up a small box to log them in rather than taking them to another
page to log in is a good user experience.  Popping up a box to ask for the
user's State after they select United States as their country is not a good
user experience, but changing the State/Province/Region text box to a
dropdown with all US states after they select their country is. 

Charles Boyung
Owner & Software Architect
Nexus Technologies, LLC.
http://www.nexustechnologiesllc.com
Phone: 414-467-8019
Skype: charles.boyung


-Original Message-
From: discuss-boun...@lists.interactiondesigners.com
[mailto:discuss-boun...@lists.interactiondesigners.com] On Behalf Of Oleh
Kovalchuke
Sent: Tuesday, January 12, 2010 2:17 PM
To: Michael Caskey
Cc: IXDA list
Subject: Re: [IxDA Discuss] Web: Modals on a form

Inline, in dynamic expandable panel. Modal for legal, license etc.
agreements.

Oleh Kovalchuke


On Tue, Jan 12, 2010 at 2:11 PM, Michael Caskey  wrote:

>
> What are your thoughts on employing modals on a form.
>
> In addition, should modals be used for inputs that are required for one
> particular context of the form, whether certain criteria is met?  (In
which
> case, the modal would be shown automatically, based on the user's context
> and input.)
>
> Might it be better to just put the fields inline with the form, but grayed
> out, depending on the context?
>
> Or better to insert the fields inline, near the UI elements that might
> trigger the need for those fields to be present?
>
> Any options I might be missing here?
>
> Thanks!
>
> Mike Caskey
>
>
> 
> Welcome to the Interaction Design Association (IxDA)!
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>

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Re: [IxDA Discuss] PINs for passwords

2009-12-31 Thread charles . boyung
They are only secure enough because you can't easily write a program
to automatically run through them in the physical world like you can
on a computer. If you created a website that uses 4 to 6 digit
numbers as passwords, I could get into the site in a matter of hours.
A good hacker could probably do it in minutes.


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Re: [IxDA Discuss] Online tools (Possibly free ware) that we can use to create a knowledge base of glossary

2009-12-28 Thread Charles Boyung
You answered your own question when you stated that you wanted
collaborative content creation across your teams.  That is exactly
what wikis are for, as people have already stated.  As for the ease
of use of wikis (or lack thereof), there are plenty of easy to use
wikis out there.  If you don't already have a great intranet, you
can go with an all in one package like Telligent Evolution (based on
what used to be called Community Server).  It has all sorts of great
intranet tools including wikis and SharePoint support.  Otherwise,
there are plenty of free and commercial wikis to choose from.  It
really isn't too hard to learn basic wiki syntax, regardless of
which wiki you choose to work with.


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Re: [IxDA Discuss] Checkboxes: Should the action of "checking" present the user with options/settings?

2009-12-28 Thread Charles Boyung
Regarding #1 - I agree with Jan that displaying something inline could
be okay, but displaying a popup is a bad idea.

Regarding #2 - The label on your checkbox should perform the same
action when clicking on it as when you click on the checkbox - i.e.
checking or unchecking it, along with any actions associated with
that state change.  This is a standard usability and accessibility
practice, primarily because a checkbox is relatively small, and a
label is that much easier to click.  This is why the "label"
element in HTML has a "for" attribute that you can associate with a
form element, so clicking on the label provides focus to the form
element.


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Re: [IxDA Discuss] Trust and URLs

2009-12-28 Thread Charles Boyung
I'm going to have to agree with Jared here (I never seem to agree
with you when listening to your podcasts, but when you're writing
here I always do for some reason).

Most users are not going to notice.  Also, how do you know that
people are not going to know that pear.com is related to fruit.com. 
There is absolutely no way that you can know that.  Maybe the users
know perfectly well that pear is a sub-brand of fruit.  For example,
when we folded the various child cooking magazines into the banner
website of http://www.tasteofhome.com (check
http://www.quickcooking.com and http://www.simpleanddelicious.com),
no one really had any complaints about it, and some people even
commented that they had no idea that there was so much more content
available to them as a subscriber of one of the child magazines.  We
also used all sorts of marketing and contest domains that redirect to
domains on a main site (both going to sub-pages on tasteofhome.com and
rd.com) that again posed absolutely no problems with our users.

Your example of banking sites makes a good point, but it is a very
limited case.  Most sites out there are not dealing with this sort of
situation.  If you are dealing with a page showing content and not a
page asking for secure credentials, it really isn't going to matter.

On Dec 28, 2009, at 4:14 PM, live wrote:

Yes, that completely erodes trust because the user has no idea that
fruit and pear are related companies.

Additionally, with all the phishing scams out there consumers are
more and more being taught to pay attention to the domain. Heck, even
my credit union is reminding us that it doesn't matter what the page
looks like, it matter what the domain says


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Re: [IxDA Discuss] A Funny Thing Happened on the Way to the URL

2009-12-16 Thread charles . boyung
My question is - why are you saying "you're welcome" in Spanish in
the middle of your post?


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Re: [IxDA Discuss] on-line sticky notes

2009-12-08 Thread Charles Boyung
I have used Protonotes on several occasions for design reviews:

http://www.protonotes.com/

It requires you to add a little bit of javascript to your page, but
works really well.

A couple more that I have found but have not tried yet:

http://www.mystickies.com/
http://mysticky.net/

Not sure how these work, or how "shareable" they are.


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Re: [IxDA Discuss] Best Practices and/or Examples of Search Results for Mixing Password Protected (members-only) content and Public Content

2009-11-09 Thread Charles Boyung
Shivan,

Good point about the gallery view - I'm guessing the designers just
left it off for look and feel purposes, not for any valid reason (I
wasn't involved in that aspect at all).

As for the plus icon, the reason we used that is purely for branding.
 The site (and magazine) has used the concept of "Taste of Home
Plus" as additional web content for magazine subscribers.  I
personally would have loved to use something more clear, like you
said, but again, it was purely a branding decision.


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Re: [IxDA Discuss] Faceted Search Stats

2009-10-26 Thread Charles Boyung
Are you absolutely sure that faceted search is going to improve their
users' experience?  It may not be necessary unless they have
hundreds (or even thousands) of products that they are selling. 
There's no need to make things overly complex.  Also, if you have a
good, intelligent search, faceted search really isn't necessary,
even with a lot of products.

Faceted search is very difficult to accomplish, and even more
difficult to accomplish well, so you really need to spend a lot of
time researching the value of adding it to a site.  I would recommend
researching the client's traffic patterns.  The key question is - how
often are the users searching and then NOT clicking on a specific
result and comparing that to how often they are searching and ARE
clicking on a specific result.  Then extend that to the number of
purchases from searches.  If there is a lot of searching going on and
people are finding the products and buying them, then there really
isn't a need for faceted search.


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Re: [IxDA Discuss] Firefox tilting web pages

2009-10-14 Thread Charles Boyung
Erik,

I was just thinking the same thing as you - I'm really glad that
they're focusing on garbage like this rather than making FireFox an
actual, usable browser for me.

As for its use, unless they start writing more browser-specific
garbage into their rendering engine (thus moving them even FURTHER
from true w3c compliance for HTML and CSS), it really won't have
much use beyond rotating full pages, which doesn't honestly mean
much, and after playing with it for a few minutes, even the biggest
hardcore FireFox nerds are going to abandon it and turn the feature
off.


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Re: [IxDA Discuss] Mega Drop-Down Navigation menus

2009-10-14 Thread Charles Boyung
"another nice use of these mega nav dropdowns is including callouts,
promos, featured items as part of the space "

I guess your definition of nice is different than mine.  I personally
hate it when my navigation has all of that extra junk there, both as a
user and as a usability analyst.  It really does very little to add to
the user experience.  It may be good from a marketing perspective, but
from a purely user-based perspective, they have little to no value.


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Re: [IxDA Discuss] Mega Drop-Down Navigation menus

2009-10-14 Thread Charles Boyung
"Why must navigation and structure be 1:1?"

Um, because contrary to what you said after this, navigation and
structure are not just related, they ARE the same thing, at least in
terms of this discussion.  You have a navigation tree to follow from
one page to the next.  If that isn't structure, then what is?  Pages
belong in a hierarchy, and that is how you get where you want to go. 
Yes, navigation can have cross-links to go from one related area to
another, not necessarily in the tree, but you still need to have that
tree as the primary means to get around.


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Re: [IxDA Discuss] Mega Drop-Down Navigation menus

2009-10-14 Thread Charles Boyung
"If you decide to skip building category pages, incorporate
categories in breadcrumbs. For instance: 
Home Sports: Windsurfing "

What would your links be here?  "Home" and "Sports: Windsurfing"
or "Home Sports:" and "Windsurfing"?  I could potentially see a
case for what you are saying if you use the former, but not if you
use the latter.

I think you are skipping out on the potential value of those category
pages.  Your argument about having the "what else is here" content
on the target page is not a good one, because it really clutters the
page.  Yes, I know that Amazon does it all over the place, but in
that instance, it's one of the times where Amazon does things very
poorly from a user perspective.  Amazon product pages are one of the
worst designs out there in my opinion.  All I want is to see the
product I chose, not 50 other products.

As for the value of the category pages, I really do think it's
there.  Check out this page:

http://www.tasteofhome.com/Recipes/

And then check out this child page:

http://www.tasteofhome.com/Recipes/Holiday---Celebration-Recipes

Yes, the former is probably the blandest of the bland when it comes
to category pages, but the holiday page actually has some additional
content.  Not only is this useful to the users, but it will also help
your search engine optimization.


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Re: [IxDA Discuss] Article on Number of Usability Test Participants

2009-10-14 Thread Charles Boyung
"Yeah blame it on the process. 

Sorry but process don't save you from bad design decisions. "

No, but having a good process in place makes it much easier for those
bad design decisions to be rectified much earlier in the project.

I'm guessing you either haven't been part of a good project process
or you haven't been part of a bad project process to be able to see
this.  If the former case, that really sucks for you; if the latter
case, you are really lucky and I hope it holds out for you.


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Re: [IxDA Discuss] Mega Drop-Down Navigation menus

2009-10-14 Thread Charles Boyung
If you are going to categorize pages in those drop downs based on the
parent item, then the pages for those categories should exist.  And
likewise, if you choose to use breadcrumbs, that category should be
in the breadcrumbs and should be a link to the page.  You can't make
the "/sports" a 404 or go back to the home page because the former
is just bad usability practice, since URLs that look like a folder
structure ARE going to get treated that way, and the latter is very
confusing to the user.

In addition, since you are creating the category pages, then you
should make those top level navigation items links as well.  This is
actually good design practice because it makes things a lot easier
and accessible for those that have disabilities and even for those
(admittedly very few people at this point) that turn off javascript
or otherwise stop your menus from working.

You need to think of those landing pages as not just "category"
pages, but also as a means to increase your site's visibility and
also it's ability to help your users.  A "sports" page can provide
a lot more information than just a list of subcategories or pages.  If
you have a good strategy for your content, you can use that page to
drive search traffic to your site and also provide some great content
for your users that manage to get to that page by whatever means.


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Re: [IxDA Discuss] Article on Number of Usability Test Participants

2009-10-13 Thread Charles Boyung
Todd, I do want to add that I do agree with you completely, though,
about how Remedy and its many competitors are absolute garbage when
it comes to user interfaces.  I'd like to add most CMS applications
to that list as well.

I also agree with your point here:

"This is a methodology issue, not an issue with usability testing.
If that's how your testing is done then change it. If you don't
like the way it's conducted, then change it. It's up to you."

It really is the process that is the problem, not usability testing
(which is different than UCD, by the way, for those of you that seem
to be using them interchangeably).  If you don't have a process in
place to make use of the testing results, then of course the testing
itself is a waste of time.  You need to PLAN for usability testing at
the beginning of a project.  It isn't something you can tack on at
some point and expect it to improve your application.



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Posted from the new ixda.org
http://www.ixda.org/discuss?post=46278



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Re: [IxDA Discuss] Article on Number of Usability Test Participants

2009-10-13 Thread Charles Boyung
Todd Zaki Warfel wrote:

"Most of these tools are horrible from a UX perspective. They were
designed by engineers, focused on the technology first and slapped
some lipstick on it to make it look tolerable."

Hey Todd - don't go saying that engineers provide poorly designed
interfaces.  GOOD engineers definitely take the time and effort to
come up with a good user interface when the product being engineered
is going to be used by a user.  I would say that programmers and
computer scientists may fit your statement a little better, but a
true engineer takes the entire package into consideration.

Engineer is a professional term that gets thrown around way too much
in the realm of software development.  Engineers are trained to
perform that role, and part of that training includes designing
things properly, which includes the UI when designing an end-user
product.  I would guess that 90% of the people in the realm of
software development that are called engineers should not be based on
training alone.  Now, of the remaining 10%, I can't really comment,
but I would guess that more of those people actually perform the role
admirably.

Sorry, but as an actual engineer, it really bugs me to see the term
misused as often as it is. :)


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Re: [IxDA Discuss] 10gui responses?

2009-10-13 Thread Charles Boyung
Hey Jerome, good to see you here.

I've seen that interface (or a very similar one) before.  The
biggest problem in my mind is that most users have enough problems
using a mouse, where they only need to use one hand and (at most) a
couple of fingers on that hand.  Now forcing them to use all ten
fingers to work with their applications and manager their workflow? 
That would be a disaster.

Also, from an accessibilty point, this causes serious problems.  What
if a person has lost a finger, or a hand?  Or doesn't have good
mobility in fingers/hands/arms?  The standard X/Y coordinated plane
with windowed applications, provides a much simpler interface where
other input devices can be created and mapped to allow for better
accessibility to those that may have a handicap.


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Re: [IxDA Discuss] profit centered design

2009-08-31 Thread Charles Boyung
I think you just about hit the nail on the head here.  Apple really
does not care about what users may or may want.  They never really
have.  Apple depends on their following to do everything for them,
and telling outright lies in the marketing that they do do.

Most Apple consumers are so completely out of touch with what they
are buying, they would never think twice about upgrading their iPhone
instead of replacing the battery like you wanted to do.  That's why
they don't offer any sort of battery replacement on the iPhone.  Why
try to make a $10 profit on a battery replacement when they can make a
$100  profit on a new iPhone?  There are probably more people that are
just going to take that second option rather than do what you did and
look for third-party solutions just because they don't know any
better and trust Apple because they think that they are the "good"
guys.  

On top of that, just look how many people upgraded to the newest
iPhone at full price when their existing phones were still perfectly
good.  When you've got people drinking the Kool-Aid like Apple does,
you're bound to take advantage of it as long as you canl.


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Posted from the new ixda.org
http://www.ixda.org/discuss?post=45216



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Re: [IxDA Discuss] Social media and potentially offensive material....how/do you mediate?

2009-08-20 Thread Charles Boyung
Traci,

To me, this really depends on what you are trying to accomplish with
your social media, forums in particular.  Hopefully, you have some
control over who your bloggers are, so you can dictate to a point
what they can and cannot write about.  

Forums, however, have users that you have no real control over.  For
a forum, it needs to be made clear from the start what is and is not
allowed.  If you give them free reign over what they say at the
beginning, you are just asking for disaster.  It will likely get very
bad, and someone at your organization will want to start enforcing
some order, which then causes problems with those users that want to
be able to do and say whatever they want.

For example, I used to work on the website for Taste of Home magazine
and worked quite closely with the manager of their customer
interaction group.  If you take a look at the forums on
tasteofhome.com, particularly the forum called Kitchen Chat, there
are all sorts of random discussions going on.  If you look at some of
the older topics (more than a year old) some of them get pretty nasty
and vile.  About six months ago, the person in charge of the forum
moderation retired, and was replaced by someone that wanted to bring
things back to a more civilized discussion.  He started banning
people who violated the terms of service, and started locking and
deleting threads that did the same.  Then, several of these people
that were friends with the people that were banned started yelling
and complaining about censorship and violation of freedom of speech. 


It was a very ugly situation, which really hasn't actually cleared
up yet, but it's getting there.  If they had understood that there
needs to be some sort of moderation in this sort of environment from
the beginning, this would never have been a problem.  The thing that
you need to remember about moderation and social media is this: how
is your website and your company going to look to a new (or
prospective) user when they check out your website for the first time
and are taken to a page where someone is spewing out vulgarities left
and right and disparaging other users just because they can?  To me,
it is definitely worth losing those users (or never getting them to
begin with) that are going to make the entire experience unenjoyable
for the majority of the group.

Also, as for freedom of speech, the rights provided to us in the
United States by the Bill of Rights have NEVER allowed for the right
to say anything to anyone, anywhere, anytime.  You aren't going to
allow someone to start swearing at you or verbally abusing your
children in your own home, correct?  More than likely, you'd throw
that person out of your house and never let them come back.  The same
should hold true on your company's website - some things should not
be allowed, and you need to be able to enforce that.


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