Re: [IxDA Discuss] Help! Is there a Cardiothoracic Surgeon in the room?

2009-03-31 Thread Nancy Broden
Let me first say that I agree with Jared's POV on the value of being a  
generalist.


As for this:
In my opinion, we'll see less emphasis on individual specialist job  
titles going forward. We're already seeing that in the job postings  
that have come out in the last year. They tend to be looking for  
more generalist individuals with a well-rounded, rich set of skills.  
Many teams can't afford to have members who are missing the core  
skills, even if the skills they have are rich unto themselves.



I think the rise in interest in people with broad skills has a lot to  
do with the economy. Every time it goes down the toilet, employers  
want people who can fill more than one role. When the economy improves  
and more bodies are needed, that pressure is alleviated and employers  
become less picky and demanding. It happened in 2001 and again in 2008.


Nancy


Nancy Broden
nancy.bro...@gmail.com




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Re: [IxDA Discuss] The tiny things matter - a UX story

2009-03-12 Thread Nancy Broden
[Car B] in this story is a 2010 Lexus RX350, which my husband and I  
recently purchased. I too found it somewhat annoying that the audio  
function begins playing the first item at the top of the list, be it a  
song on your iPod or an XM station. The solution is to use the Lexus'  
voice-control features instead. They are quite sophisticated and there  
is a learning curve to getting used to them, but they work fine and  
provide the quickest way to get to what you're looking for, be it a  
location on the route or a radio station. And, when you come to think  
of it, shouldn't the driver be using this instead of fiddling with a  
mouse?


Nancy

On Mar 12, 2009, at 8:18 AM, Alan Wexelblat wrote:


We all have these stories, I suspect.  A friend wrote this up and I'm
passing it along, with his permission, anonymized.

He was buying a new car - fairly high end, significant purchase:

The choice came down to [Car A], which is an updated version of my
old car, or the [Car B]. I love love loved the feel of spaciousness in
[Car B], I could have used the cargo space, and the user interface
with the nav/audio screen is stunning. (You get a mouse-like thing
instead of the touch screen that you have in the ES and it's really
quite brilliantly designed.) But it couldn't compete with the
smoothness, comfort and quiet of [Car A]I want my car to feel like my
living room---I mean like my NEW living room, since I replaced the
couch---and [Car A] comes closest to that.

So it was a close call. But here's what finally swayed me. It's a tiny
thing, but when it's so close a call, the tiny things matter. That
brilliant user interface in the RX has one glaring flaw. Namely: When
you're using your iPod (which plugs in through the USB port in the
armrest!), you can scroll through songs, albums, artists, etc, on the
car's screen---but whatever your cursor is currently touching starts
to play. So you can't listen to one thing while scrolling around
deciding what to listen to next. As soon as you start scrolling, the
song changes. Suppose I want to play a song that starts with L,
making it, oh, about song #3000 on my alphabetical list. I bring up
the song menu. It shows
me the first twelve songs on my list, starting with something like A
is for Alligator, and it starts playing the first of those songs. I
hit the button to go to the next screen; it shows me twelve more songs
and starts playing the first of those. Then on to the next screen and
the next.By the time I get to my L song, I've listened to the first
few bars of,
oh, about 300 songs or so.

As far as I can tell, there is no way to scroll through the list
without this happening. Caveat: They lent me the car for 24 hours; I
tried very hard to find a way around this and couldn't find one. Maybe
if I'd had the car for 48 hours, I'd have discovered it.

[Car A], being old technology, just has you plug your iPod in through
an audio jack and then you operate your iPod in the usual way, using
the iPod screen instead of the car's screen. That's much better.

So here's a situation in which a major purchase turns on a tiny detail
of user interaction. There are probably thousands and thousands of
stories like this, mostly undocumented.

Hope you enjoyed reading this one,
--Alan

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Nancy Broden
nancy.bro...@gmail.com





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Re: [IxDA Discuss] Whistler Trip after IxDA

2008-10-15 Thread Nancy Broden
A strong maybe for me and my husband. No preference for before or  
after the conference.



Nancy Broden
[EMAIL PROTECTED]

On Oct 10, 2008, at 5:44 PM, Todd Zaki Warfel wrote:

Anyone interested in doing a trip to Whistler after the IxDA  
conference? They have a bus that will take you from Vancouver to  
Whistler and back.


Cheers!

Todd Zaki Warfel
President, Design Researcher
Messagefirst | Designing Information. Beautifully.










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Re: [IxDA Discuss] Clients are funny

2008-08-25 Thread Nancy Broden
In my more jaded moments as a consultant I used say that there was  
only one user you needed to please: the CEO. I just prayed that s/he  
knew how to turn on their computer and what a browser was.


On Aug 25, 2008, at 12:27 PM, Marty DeAngelo wrote:


I got an email about an hour ago telling me that our client was
concerned that the video player on one of our projects pages had
controls that were 'below the fold', and the client was concerned it
would cause user experience problems.



Nancy Broden
[EMAIL PROTECTED]




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[IxDA Discuss] (Job) Interaction Designer at Qik, Inc., Full-time, San Francisco Bay Area

2008-07-15 Thread Nancy Broden
This is a great opportunity to work with a tight-knit team on a  
service that is revolutionizing the way people share video with their  
networks. Our service crosses platform, so we are interested in  
talking with interaction designers who have web-only experience but  
are interested in learning more about the mobile space, as well as IDs  
who've worked in mobile and are looking for a chance to broaden their  
experience.


Please submit your resume with a portfolio website to [EMAIL PROTECTED]  
Candidates are strongly encouraged to have an online portfolio for  
best consideration.


This position is located in Redwood City, CA. Only candidates with  
proper permits to work in the United States can be considered.  
Relocation assistance is available for qualified candidates.


Nancy Broden
Director of User Experience, Qik, Inc.
--

Job Description
Qik, Inc. is looking for a mid-level interaction designer to join its  
User Experience team on a permanent, full-time basis. The interaction  
designer should have a strong understanding of the user-centered  
design process and be comfortable working independently alongside  
design and engineering team members. The ideal candidate should have  
2-3 years of experience designing interfaces for the web and/or mobile  
and feel comfortable in a fast-paced startup environment.


About Qik
Qik (http://qik.com) enables camera-equipped mobile phones to stream  
live video to the world via 3G, GPRS and Wi-Fi networks. Qik is  
changing the way people communicate and interact with others by  
letting them share what they see and interact with friends, family or  
a broader audience in real-time.


Qik is a well-funded startup offering competitive compensation  
packages and great benefits. We are located steps from the Caltrain  
station in Redwood City, 30 minutes from San Francisco and San Jose by  
bullet train. Our office is around the corner from outstanding live  
music at the Fox and Little Fox Theatres, across the street from free  
entertainment in Courthouse Square, and surrounded by a wide array of  
restaurants. If you are excited at the thought of designing a new way  
for people create and share experiences with others, we’d like to  
speak with you!


Responsibilities include:
- performing heuristic audits
- developing conceptual models, personas, scenarios and storyboards
- defining user task and interaction flows
- creating screen- and page-level interaction designs
- writing user interface specifications that capture proposed designs  
in details
- working with a multi-disciplinary team to evaluate the feasibility  
of proposed solutions.


Required qualifications:
- strong understanding and demonstrable experience of user-centered  
design process
- 2+ years designing effective interfaces for mobile applications and/ 
or consumer facing web-based applications
- undergraduate degree in relevant field and/or equivalent work  
experience
- ability to communicate conceptual ideas and design rationale to  
other members of the design, development and executive team
- working experience with appropriate design tools including  
OmniGraffle, Adobe CS, etc. as they relate to documenting interface  
flows and screen- or page-level features and functionality

- focused attention to detail
- sense of humor and positive, flexible attitude
- ability to multi-task and work on competing tasks with tight timelines
- strong interpersonal, communication and problem-solving skills
- comfortable working in a fast-paced, dynamic startup environment

Desired qualifications:
- prefer candidates with previous experience in an agency setting and/ 
or OEM/wireless carrier background
- domain experience in relevant technologies (J2ME, WAP) and platforms  
(J2ME, Symbian, MS, iPhone, Blackberry)

advanced degree in relevant field
---



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Re: [IxDA Discuss] Why haven't video calls taken off

2008-05-30 Thread Nancy Broden
Add to these the fact that simply seeing the other person on the other  
end of the line adds very little to the communication. Now, if I were  
to see what you see, instead of just seeing you


On May 30, 2008, at 9:34 AM, Peyush Agarwal wrote:


Alexander,
I'm not sure I agree with the notion of 'greedy interface' as the  
problem. I mean, it's the whole point when you do video calls, no?


I think rather that there are 3 general issues with video phoning -
1. Technology - they are bandwidth heavy, and unreliable in terms of  
quality. Sometimes it's good other times choppy etc. It has to work  
like tv all the time from any location. Sort of how audio phoning  
works.
2. Logistics - maybe this is also technological, but it's too much  
hassle to sit in the right place, have the right lighting etc. to  
make it worthwhile. I remember when I first used webcams (low res,  
choppy etc.) the excitement of seeing someone from another part of  
the world was quickly overcome by constantly wanting to 'place' them  
such that I could be 'eye to eye' with them, and be able to see  
their face properly etc. Typically, lights behind the person that  
work fine as local ambient light are terrible for the person on the  
other end of the call - all they see is a silhouette.
3. Privacy - I think it would be just terrible if you HAD to use  
videoconferencing - I don't have to pat down my cowlick in order to  
speak over the phone today, or put on a tie etc.





Nancy Broden
[EMAIL PROTECTED]





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Re: [IxDA Discuss] What do you think: Is participating in a poll social networking?

2008-05-28 Thread Nancy Broden
Polls are a one-way feedback mechanism. Unless there's a way to turn  
that into a two-way street, I wouldn't think of it as a social  
networking feature.


N

On May 28, 2008, at 12:09 PM, Tom Dell'Aringa wrote:

If you had a social network that had all the typical features,  
friends,
photos, chat, etc., and it also had polls, would you consider polls  
as part

of that social network?



Nancy Broden
[EMAIL PROTECTED]




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Re: [IxDA Discuss] Don't listen to your customers.

2008-03-28 Thread Nancy Broden
I second Todd's observation. There is nothing better than being in  
your customer's environment to help you as a designer puts some  
context around what they are saying.

I'll share an IDEO story that they like to show to clients to help  
them understand why contextual sessions with customers are necessary.  
IDEO was working with a client in the health and beauty industry. As a  
part of the project, the team interviewed extreme users - those  
people who said they never, ever used beauty products or services, as  
well as those for whom pampering was a regular habit. The clip that  
IDEO plays is of a forklift operator - a big burly guy who falls into  
the former category. During the session, one of the observers noted  
that there was a home foot spa next to the sofa where the interview  
was taking place. When asked about it, the guy admitted that it wasn't  
just for his fiancee, that he used it as well, explaining that the  
boots he had to wear for work every day did a number on his feet and  
the spa helped relieve his aches and pain. He simply didn't (or didn't  
want to) interpret that to be a 'beauty product' or his daily foot spa  
to be 'pampering'...

On Mar 28, 2008, at 5:45 AM, Todd Zaki Warfel wrote:

 There is a difference between doing what your customers say and
 actually finding out/interpreting their needs based on a conversation
 with them and observing their behaviors.


Nancy Broden
[EMAIL PROTECTED]






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Re: [IxDA Discuss] The Millenials are coming

2007-11-15 Thread Nancy Broden
I remember when my generation was described this way, waaay back
in 1984, the year I graduated from high school. Unfortunately, the
stock market crashed in 87 and the recession dragged out into the
early 90s. By that time, battered by lack of opportunity, we'd become
Gen X - a bunch of nihilistic slackers.

God help the millenials if they find themselves in the same situation.
I don't think they'd have the skills to cope.

On 11/15/07, Joseph Selbie [EMAIL PROTECTED] wrote:
 Robert wrote:

 Some of them are the greatest generation. They're more hardworking. They
 have these tools to get things done, she explains. They are enormously
 clever and resourceful.

-- Nancy
--
[EMAIL PROTECTED]

*Come to IxDA Interaction08 | Savannah*
February 8-10, 2008 in Savannah, GA, USA
Register today: http://interaction08.ixda.org/


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