Re: [IxDA Discuss] How does requiring fields affect completion rates?
Hi Jennifer, I work with these types of forms all the time. Opinions differ widely, of course, and the product being sold may influence the set of required fields. My general view, however, is that Name, Company, Phone, and E-Mail are requirements for allowing Sales to follow through on the lead. (Depending on the product you may not need to get the phone number, but e-mail is not necessarily a reliable communication method so it is good to have an alternate method of contact and many Sales teams prefer to start off with a personal connection by voice.) Address I don't recommend requiring unless there is really printed materials that will need to be sent. Sales can always obtain address information during their follow-up call. Number of Employees is another item than can be obtained during the call. Sometimes State or Country may be required in order to assign leads to the proper Sales rep. Basically I look for the very minimum needed to qualify a lead and follow through. Make Sales do their job of fleshing out the lead when they call the prospect and don't discourage responses by requiring information that the visitor may not be able to provide due to company policy. Chris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=41431 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] Right-Click Actions in Web Applications (Enterprise)
Hi Michael, As a designer I would not put any actions exclusively into contextual menus accessed through right-clicks in a web app. However, as a user I can say that I have been finding myself sometimes attempting to right-click in web apps that I use. As browser-based apps begin to feel more like desktop apps, I see the line blurring in my own use. One particular web-based system that I use and am thinking of in this context is Wufoo. This is a web-based form builder that allows drag-and drop creation of forms (and more importantly has an excellent management and processing system for forms). In this environment I have sometimes attempted to right-click without thinking about it. My view may be counter to a lot of the other feedback, but moving forward, as web apps become more sophisticated and similar to desktop apps in look and feel, it may be beneficial to add right-click contextual menus functionality. Although I would always provide more traditional web-based options as well for the same actions. Chris Principal Stellar Debris ch...@stellardebris.com . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=38441 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
Re: [IxDA Discuss] URL Guidelines
I would go for consistently using dashes between words: about-us our-team In addition to being consistent, I believe the improved recognition and readability improves the user experience. Chris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Posted from the new ixda.org http://www.ixda.org/discuss?post=37663 Welcome to the Interaction Design Association (IxDA)! To post to this list ... disc...@ixda.org Unsubscribe http://www.ixda.org/unsubscribe List Guidelines http://www.ixda.org/guidelines List Help .. http://www.ixda.org/help
