I am looking for a seasoned Use Experience Architect that has worked in ecommerce for at least five years. This role requires extensive knowledge of cart and checkout and experience with POS and back end payment technologies. Specifically, understanding both the non-technical (cultural) as well as the technical constraints of cross-domain and cross brand cart and check out is critical. If you have been a lead or senior, and are looking for a place demonstrate leadership and push the boundaries, this may be your next opportunity.
Thanks >Mark Resume, examples, publications and cover letter to: mark (dot) Schraad (at) searshs (dot) com Full description of the principle role below: *Sears Holdings Corporation* *Principal User Experience Architect* You’re a pro who checks your ego at the door and designs world-class, consumer-driven user experiences. In fact, everything you do is completely focused on making the user experience easier, more relevant and rich. Some may call that obsessive, but you don’t know any other way to work, think or act. As a principal on the team, you will lead by example, mentor colleagues, and draw upon your proven leadership, collaboration and facilitation skills to lead design solution development. To do so, you will stay on top of industry best practices and not only absorb knowledge, but be a thought leader in your own right. You share your research, findings, analysis, and facilitate communication/collaboration sessions with all sorts of partners and stakeholders – notably Merchants, Project Management, IT, and Product Management. Most importantly, you will establish the Sears Holdings portfolio of online properties as the preferred destination for our customers. These include: sears.com, kmart.com, mysears.com, mykmart.com, managemyhome.com, and sears2go & kmart2go mobile apps. You will also help define design patterns and components and ensure compliance and consistent application across projects. And you’ll continue to publish and present material related to design thinking, UX best practices, methods and processes. * * *Requirements:* •10 years of experience in interface design, usability training; minimum 3 years in E-Commerce •Must be market and customer insight driven •Follow retail industry trends and provide analysis to team Rich Media Community Social Commerce Cross-Channel Experiences •Understand and leverage Business drivers Cognitive processes Experimental design Rapid prototyping Quantitative methods Task analysis methods Observational techniques Usability testing User interfaces HCI standards & guidelines *Skills:* •Build, cultivate, and maintain long-term relationships. Manage client expectations. •Translate business and technical requirements into rich engaging customer experiences. • Focus on developing tactical solutions and design systems. •Strong technical background. •Advanced knowledge of design & research tools, including Visio. •Familiar with creative/FED (front-end development) tools & constraints regarding presentation layers. •Strong communication skills (both verbal and written). • Meet or exceed client expectations consistent with business priorities. •Establish a course of action for self & others to accomplish specific goals. •Collaborate with others to accomplish goals/objectives. •Build/maintain constructive partnerships with UX, Business and IT. •Identify problems and pro-actively develop effective solutions. •Gladly take on multiple projects, and multi-component programs. •Expresses ideas precisely, persuasively and effectively; listen to and engages productively with team. •Able to negotiate design trade-offs and support design rationale. •Must be able to produce, and take the lead, when it comes to dynamic, effective presentations. Expect to thoughtfully present your portfolio of work and evidence of deep knowledge in interactive projects focusing on developing tactical solutions and larger design systems. ________________________________________________________________ Welcome to the Interaction Design Association (IxDA)! To post to this list ....... disc...@ixda.org Unsubscribe ................ http://www.ixda.org/unsubscribe List Guidelines ............ http://www.ixda.org/guidelines List Help .................. http://www.ixda.org/help