Re: [IxDA Discuss] Country from or to in Travel

2008-10-28 Thread AJKock
@ Andy. I am currently experiencing exactly this terminology problem
from a previous form someone made for our Newsletter management and
the system also by default used ZipCode for Country and that led
to problems, when you want to sort data and the list only allows
equal, greater than, etc. for ZipCode, because it assumes the
field is numerical.

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Re: [IxDA Discuss] Country from or to in Travel

2008-10-28 Thread Ali Naqvi
you could write `country of depature` instead of country of origin.
Depature and origin means two different things.

Ali


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Re: [IxDA Discuss] Country from or to in Travel

2008-10-28 Thread Ali Naqvi
Andy wrote`No! Don't do that. Most of the world doesn't call it a
Zip code and every country has different formats. I hate it when I
get funnelled into a form using one country's terminology only.`
Exactly! And what do you do if you live in Karachi, Pakistan??
Karachi does not have a zipcode or postal code!


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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http://www.ixda.org/discuss?post=34743



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Re: [IxDA Discuss] Country from or to in Travel

2008-10-24 Thread Mike Brown

AJKock wrote:

I am in the Travel industry and we have found that people completing
an online form has problems understanding when a field means their
country of origin or the country they want to travel too.

We have the country field under the personal details section, but
some people still tend to complete it with their country of
destination.

Does anybody here have a suggestion on how to solve this? Should we
change the wording for country to something like Home Country, Your
Country or Country of Origin or is there another way?


There's always another way!

Just call the field Zip code and make it mandatory.

;)

Mike
- happily living in 90210

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Re: [IxDA Discuss] Country from or to in Travel

2008-10-24 Thread Andy Polaine

Just call the field Zip code and make it mandatory.


No! Don't do that. Most of the world doesn't call it a Zip code and  
every country has different formats. I hate it when I get funnelled  
into a form using one country's terminology only. It's a Postcode in  
the UK and Australia (both different formats) and a PLZ here in  
Germany, for example.


Which country do you live in? seems to be easiest (I think In which  
country... is the grammatically correct version, but the former feels  
more clear).


Best,

Andy


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[IxDA Discuss] Country from or to in Travel

2008-10-23 Thread AJKock
I am in the Travel industry and we have found that people completing
an online form has problems understanding when a field means their
country of origin or the country they want to travel too.

We have the country field under the personal details section, but
some people still tend to complete it with their country of
destination.

Does anybody here have a suggestion on how to solve this? Should we
change the wording for country to something like Home Country, Your
Country or Country of Origin or is there another way?

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Re: [IxDA Discuss] Country from or to in Travel

2008-10-23 Thread Caroline Jarrett
From: AJKock


 I am in the Travel industry and we have found that people completing
 an online form has problems understanding when a field means their
 country of origin or the country they want to travel too.
 
 We have the country field under the personal details section, but
 some people still tend to complete it with their country of
 destination.
 
 Does anybody here have a suggestion on how to solve this? Should we
 change the wording for country to something like Home Country, Your
 Country or Country of Origin or is there another way?

Changing the question can work. 

A strategy that is more likely to work is to ask for country in a more
natural way, which is as a component of their address (if it is appropriate
to ask for their address as part of their personal details).

Note that the country of origin may not be the same as the place that the
live. 

You might do better with Where does your journey start? and Where are you
travelling to?

Best
Caroline Jarrett
--
Forms that work: Designing web forms for usability available from 17th
November 2008
http://www.amazon.com/Forms-that-Work-Interactive-Technologies/dp/1558607102
/ref=pd_bbs_1?ie=UTF8s=booksqid=1224758232sr=8-1


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Re: [IxDA Discuss] Country from or to in Travel

2008-10-23 Thread AJKock
 A strategy that is more likely to work is to ask for country in a more
 natural way, which is as a component of their address (if it is appropriate
 to ask for their address as part of their personal details).

We are using the Jakob N loves us Wufoo form and unfortunately they
only have an address field, when if you make it compulsory, people
have to complete their whole adress and country. We are really only
interested in the country and don't want to create too much effort for
the user in completing the form. I had to create a drop down box from
scracth for the countries. I can now add the address fields above it
to give it more relevance, but that would just increase the size of
the form with 4-5 lines (of information we don't actually need).

 Note that the country of origin may not be the same as the place that the
 live.

Very good point.  Tx

 You might do better with Where does your journey start? and Where are you
 travelling to?


We only want to to know where they are from. We know from our product
which country is the destination. Journeys can also unfortunately
start in country of travel, so some people might still get confused.

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Re: [IxDA Discuss] Country from or to in Travel

2008-10-23 Thread Darlene Pike
In what country do you live?

In what country is your permanent residence?

Where is your home base?

What country do you call home?

Place a help icon or link for more info. Next to the question, emgm,
what's this




On 10/23/08, AJKock [EMAIL PROTECTED] wrote:
 I am in the Travel industry and we have found that people completing
 an online form has problems understanding when a field means their
 country of origin or the country they want to travel too.

 We have the country field under the personal details section, but
 some people still tend to complete it with their country of
 destination.

 Does anybody here have a suggestion on how to solve this? Should we
 change the wording for country to something like Home Country, Your
 Country or Country of Origin or is there another way?
 
 Welcome to the Interaction Design Association (IxDA)!
 To post to this list ... [EMAIL PROTECTED]
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-- 
Sent from Gmail for mobile | mobile.google.com

_
Darlene Pike / Pike Design

Web coding for technically challenged visionaries™

web: www.PikeDesign.com
ph: 973-600-7113

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Re: [IxDA Discuss] Country from or to in Travel

2008-10-23 Thread Andy Polaine

Then just use In which country do you live?

Best,

Andy


Andy Polaine

Research | Writing | Strategy
Interaction Concept Design
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Re: [IxDA Discuss] Country from or to in Travel

2008-10-23 Thread Jim Drew
Country of Origin is ambiguous. Does it mean where you were born,  
where you live, or where you are travelling from?


(I get that confusion when some asks where I am from. What does that  
mean?  Where were you born, they ask. We moved cross-country two weeks  
later, and back two years after that. Where's your hometown? What's  
that? I've never lived in the same city for more than 8 years, and  
that's where I am now.)


-- Jim
   Via my iPhone

On Oct 23, 2008, at 2:45 AM, AJKock [EMAIL PROTECTED] wrote:


I am in the Travel industry and we have found that people completing
an online form has problems understanding when a field means their
country of origin or the country they want to travel too.

We have the country field under the personal details section, but
some people still tend to complete it with their country of
destination.

Does anybody here have a suggestion on how to solve this? Should we
change the wording for country to something like Home Country, Your
Country or Country of Origin or is there another way?

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Re: [IxDA Discuss] Country from or to in Travel

2008-10-23 Thread Mitchell Joe
Can I see the form?

best,
Mitch


On Thu, Oct 23, 2008 at 3:16 PM, Jim Drew [EMAIL PROTECTED] wrote:

 Country of Origin is ambiguous. Does it mean where you were born, where
 you live, or where you are travelling from?

 (I get that confusion when some asks where I am from. What does that mean?
  Where were you born, they ask. We moved cross-country two weeks later, and
 back two years after that. Where's your hometown? What's that? I've never
 lived in the same city for more than 8 years, and that's where I am now.)

 -- Jim
   Via my iPhone


 On Oct 23, 2008, at 2:45 AM, AJKock [EMAIL PROTECTED] wrote:

  I am in the Travel industry and we have found that people completing
 an online form has problems understanding when a field means their
 country of origin or the country they want to travel too.

 We have the country field under the personal details section, but
 some people still tend to complete it with their country of
 destination.

 Does anybody here have a suggestion on how to solve this? Should we
 change the wording for country to something like Home Country, Your
 Country or Country of Origin or is there another way?
 
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