Oliver,

It sounds like you need more experience in usability testing. 
You'll get a better feel when you do structured tests and free-form
tests.

I find that structured tests give both facets, learnability and
perception.  It's all in the user actions.  Observe how they use it
given a certain task.  Also time them.  That will give you a
quantifiable data point.  And then have them do a similar task a few
more times and you'll see their times decrease - hopefully.  Then
you can graph it.

For free-form tests, I generally use this as a "conversation" about
the design and their perception.  Ask a million questions to get the
most insight.

As Phil suggests, never be afraid to step out of your boundaries. 
Your degree is only a foundation from which to build your techniques
- it's not a means to an end.



. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=24497


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