Re: [IxDA Discuss] Points and Rewards in a Social Networking Site

2008-05-12 Thread Will Evans
Tim,

We did the same thing when I was designing Gather.com - a social networking
site. Users earned gather points to publish, comment, connect with users,
etc - and then were able to turn the points in for certificates.

- Will

On Mon, May 12, 2008 at 12:49 AM, Jared M. Spool [EMAIL PROTECTED] wrote:


 On May 9, 2008, at 2:47 PM, Timothy Makoid wrote:

  I am a student majoring in Information Systems with  a concentration in
  HCI/ID/UX/HF. I'm working on my final project and we are designing a small
  scale social networking site. Were trying to come up with a sort of gaming
  system that encourages the users to interact with each other and the site.
  There are a couple ways to earn points: by taking quizzes based on stories,
  by sending different forms of greetings to each other, and by setting up
  goals for each other and achieving them.(Thats what we have currently).
 


 Hi Tim,

 Have you looked at http://www.iminlikewithyou.com ?

 Your idea is the basic premise behind the site.

 Why don't you look at what they've done and then tell us what you'd like
 to do that's different? If you narrow the focus of your question, you might
 get more response from the list.

 Jared


 
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-- 
~ will

Where you innovate, how you innovate,
and what you innovate are design problems

-
Will Evans | User Experience Architect
tel +1.617.281.1281 | [EMAIL PROTECTED]
twitter: https://twitter.com/semanticwill
-

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Re: [IxDA Discuss] Points and Rewards in a Social Networking Site

2008-05-12 Thread Will Evans
The biggest issue so far that Gather.com faced/es is an economics/human
behavior issue. Incentives do strange things to user behavior. Gather uses a
point system to incent people to public articles. You get more points if the
article you published is popular - rated high, highly trafficed, highly
commented upon. This does all kinds of things to people's behavior. High
quality, high intergrity articles published by bloggers may get neglected
because they are high quality and require thought. A blog entry like Funny
words that begin with S can get 100 comments on the article and earn the
blogger alot of points. There is a rating system 1-10 for articles as well.
This also introduces interesting human behavior reactions that I could go
into offline. The point is that when you create an incentive program - be
care how its constructed.



 On Mon, May 12, 2008 at 12:49 AM, Jared M. Spool [EMAIL PROTECTED] wrote:

 
  On May 9, 2008, at 2:47 PM, Timothy Makoid wrote:
 
   I am a student majoring in Information Systems with  a concentration in
   HCI/ID/UX/HF. I'm working on my final project and we are designing a small
   scale social networking site. Were trying to come up with a sort of gaming
   system that encourages the users to interact with each other and the site.
   There are a couple ways to earn points: by taking quizzes based on 
   stories,
   by sending different forms of greetings to each other, and by setting up
   goals for each other and achieving them.(Thats what we have currently).
  
 
 

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Re: [IxDA Discuss] Points and Rewards in a Social Networking Site

2008-05-12 Thread Konrad Arazny
Hi Timothy,

Take a look at http://www.experts-exchange.com/ . This is not exactly a
social network, rather a professional one, but I think it only makes
increasing user engagement more difficult. I find their reward system to be
excellent.

Best,
Konrad

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Re: [IxDA Discuss] Points and Rewards in a Social Networking Site

2008-05-12 Thread Patrick Grizzard

Timothy,

Have you read Clay Shirky's Here Comes Everybody? He has loads of  
both theoretically interesting and practically useful insights about  
social tools, but the last chapter in particular talks about the  
success of social tools as a function of three criteria: the Promise,  
the Tool and the Bargain. The Promise is the why, it creates the  
basic desire to participate. Sometimes the implicit promise (the  
pleasure of like-minded peoples' company) actually matters more than  
any explicit one (discussing interaction design) in motivating people  
to participate.


The Tool is the how, it defines the types of interactions that the  
group will rely on. To this extent, a good social tool is like a good  
woodworking tool, in that it must be designed to fit the job being  
done, and it must help people do something they actually want to do.  
That latter part is critical - the ranks of ditch diggers won't swell  
overnight simply by designing a better shovel. Also, tools vary in  
the types of groups they are expected to support. Small groups are  
effective at creating and sustaining agreement and shared awareness,  
whereas larger, distributed groups can often generate better answers  
by pooling their knowledge or intuition without having to come to  
agreement (wisdom of crowds). By understanding the two basic  
constraints of group action – number of people and duration of  
interaction – any given tool can be analyzed for goodness of fit.


Finally, the Bargain defines the rules of the road and sets  
participants' expectations about what is expected of them and what  
they can expect from others. The Bargain is the most complex aspect  
of a functioning group, in part because it is the least explicit  
aspect and in part because it is the one that the users have the  
biggest hand in creating, which means it can’t be completely  
determined in advance.


So, the answers to your questions are in large part dependent upon  
these criteria. Is it a small, densely linked group or a larger,  
distributed community? How strong will the social bonds be among  
participants and will they persist over time, or will people come  
together intermittently for brief periods? Are you trying to  
facilitate sharing (imposes lowest cost to participate),  
collaboration (harder because it involves participants changing  
behavior to synchronize with one another) or collective action  
(requires a group of people to commit themselves to undertaking a  
particular effort together, and to do so in a way that makes the  
decision of the group binding on the individual members)?


If you have time, I would definitely recommend picking up a copy of  
Here Comes Everybody - the last chapter focusses on these ideas and  
also talks about tactical approaches to designing successful social  
tools (Make joining easy, create personal value for individual users  
- a la del.icio.us, etc.), some of which would seem to be no- 
brainers, but then you look at a lot of what's out there and...  
Anyway, good luck, keep us appraised of your progress.


Patrick


On May 9, 2008, at 2:47 PM, Timothy Makoid wrote:


Hey everyone,

I am a student majoring in Information Systems with  a  
concentration in HCI/ID/UX/HF. I'm working on my final project and  
we are designing a small scale social networking site. Were trying  
to come up with a sort of gaming system that encourages the users  
to interact with each other and the site. There are a couple ways  
to earn points: by taking quizzes based on stories, by sending  
different forms of greetings to each other, and by setting up goals  
for each other and achieving them.(Thats what we have currently).


Were having a couple issues though. First of all, we are trying to  
figure out what the logic should be for distributing the points. It  
is my thought that since quizzes have the benefit of being a fun  
task that engages the user, they should be worth the least amount  
of points. (Maybe each correct answer is worth 1) While sending  
messages, and making dedications to other users should be worth more.


The second issue is what the points should be worth. We can not  
make them worth anything of physical value, as the site is supposed  
to be realistic and we could not feasibly afford sending out  
rewards. My thought is that points could be redeemable for site  
customization. Ex:

a. New background images to choose from.
b. New css color schemes.
c. New videos or stories could be given.
We have also toyed with the idea of making the points worth virtual  
stuff for some sort of virtual world. (Perhaps a virtual garden and  
with the points you can buy virtual seeds and watch flowers and  
plants grow over an alloted amount of time, or a virtual house and  
with the points you can buy virtual furniture to populate it).


Finally Im thinking about allowing users to give away a certain  
amount of points at the end of each month (each user gets an  
allotted amount of 

Re: [IxDA Discuss] Points and Rewards in a Social Networking Site

2008-05-12 Thread Tim
OK First...

@ Jared M. Spool It's not exactly like
http://www.iminlikewithyou.com in that its primary purpose is a
support group for specifically women. The idea is to give them
incentives for interacting with each other, but it is not a site that
they will be logging onto to primarily do this.

@ Will Evans Again, since for my site the demographic is women
who are reaching out to each other, there may not be as much of that.
But it is an interesting thing to note. What does your site offer in
exchange for the points?

@ Konrad Arazny I really like experts-exchange, its a great idea
to have people ask questions, then reward points based on the best
answers. However I can't use the points towards the membership. So I
need a better rewarding system.

Thanks everyone, keep the help coming! :)


. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Posted from the new ixda.org
http://www.ixda.org/discuss?post=28909



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Re: [IxDA Discuss] Points and Rewards in a Social Networking Site

2008-05-12 Thread Robert Moore
Tim,
 
Sounds like quite the project. I'm working on a class project that is 
challenging me in a similar way. Though it isn't a social networking site, I'm  
working on a site in which I want to add features that make the site more 
interactive (interaction between the reader and the site, and interaction 
between the readers... sans threads). I want this to be a digital history site 
unlike the standard set of dull static sites that are regularly encountered on 
the Web. Incidentally, I'm an historian (M.A.) who has gone down the technical 
communication (M.S. in progress) path... and that is leading to a desire to 
jump over to the Informatics/HCI path (PhD). That said, I'm really interested 
in getting an idea of how you plan to make the features that you mention a 
reality. Without taking up too much of your time, can you expand on some of the 
details?

Robert Moore



Patrick Grizzard [EMAIL PROTECTED] wrote: Timothy,

Have you read Clay Shirky's Here Comes Everybody? He has loads of  
both theoretically interesting and practically useful insights about  
social tools, but the last chapter in particular talks about the  
success of social tools as a function of three criteria: the Promise,  
the Tool and the Bargain. The Promise is the why, it creates the  
basic desire to participate. Sometimes the implicit promise (the  
pleasure of like-minded peoples' company) actually matters more than  
any explicit one (discussing interaction design) in motivating people  
to participate.

The Tool is the how, it defines the types of interactions that the  
group will rely on. To this extent, a good social tool is like a good  
woodworking tool, in that it must be designed to fit the job being  
done, and it must help people do something they actually want to do.  
That latter part is critical - the ranks of ditch diggers won't swell  
overnight simply by designing a better shovel. Also, tools vary in  
the types of groups they are expected to support. Small groups are  
effective at creating and sustaining agreement and shared awareness,  
whereas larger, distributed groups can often generate better answers  
by pooling their knowledge or intuition without having to come to  
agreement (wisdom of crowds). By understanding the two basic  
constraints of group action – number of people and duration of  
interaction – any given tool can be analyzed for goodness of fit.

Finally, the Bargain defines the rules of the road and sets  
participants' expectations about what is expected of them and what  
they can expect from others. The Bargain is the most complex aspect  
of a functioning group, in part because it is the least explicit  
aspect and in part because it is the one that the users have the  
biggest hand in creating, which means it can’t be completely  
determined in advance.

So, the answers to your questions are in large part dependent upon  
these criteria. Is it a small, densely linked group or a larger,  
distributed community? How strong will the social bonds be among  
participants and will they persist over time, or will people come  
together intermittently for brief periods? Are you trying to  
facilitate sharing (imposes lowest cost to participate),  
collaboration (harder because it involves participants changing  
behavior to synchronize with one another) or collective action  
(requires a group of people to commit themselves to undertaking a  
particular effort together, and to do so in a way that makes the  
decision of the group binding on the individual members)?

If you have time, I would definitely recommend picking up a copy of  
Here Comes Everybody - the last chapter focusses on these ideas and  
also talks about tactical approaches to designing successful social  
tools (Make joining easy, create personal value for individual users  
- a la del.icio.us, etc.), some of which would seem to be no- 
brainers, but then you look at a lot of what's out there and...  
Anyway, good luck, keep us appraised of your progress.

Patrick


On May 9, 2008, at 2:47 PM, Timothy Makoid wrote:

 Hey everyone,

 I am a student majoring in Information Systems with  a  
 concentration in HCI/ID/UX/HF. I'm working on my final project and  
 we are designing a small scale social networking site. Were trying  
 to come up with a sort of gaming system that encourages the users  
 to interact with each other and the site. There are a couple ways  
 to earn points: by taking quizzes based on stories, by sending  
 different forms of greetings to each other, and by setting up goals  
 for each other and achieving them.(Thats what we have currently).

 Were having a couple issues though. First of all, we are trying to  
 figure out what the logic should be for distributing the points. It  
 is my thought that since quizzes have the benefit of being a fun  
 task that engages the user, they should be worth the least amount  
 of points. (Maybe each correct answer is worth 1) While sending  
 messages, and making 

Re: [IxDA Discuss] Points and Rewards in a Social Networking Site

2008-05-11 Thread Jared M. Spool


On May 9, 2008, at 2:47 PM, Timothy Makoid wrote:

I am a student majoring in Information Systems with  a concentration  
in HCI/ID/UX/HF. I'm working on my final project and we are  
designing a small scale social networking site. Were trying to come  
up with a sort of gaming system that encourages the users to  
interact with each other and the site. There are a couple ways to  
earn points: by taking quizzes based on stories, by sending  
different forms of greetings to each other, and by setting up goals  
for each other and achieving them.(Thats what we have currently).



Hi Tim,

Have you looked at http://www.iminlikewithyou.com ?

Your idea is the basic premise behind the site.

Why don't you look at what they've done and then tell us what you'd  
like to do that's different? If you narrow the focus of your question,  
you might get more response from the list.


Jared



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To post to this list ... [EMAIL PROTECTED]
Unsubscribe  http://www.ixda.org/unsubscribe
List Guidelines  http://www.ixda.org/guidelines
List Help .. http://www.ixda.org/help


[IxDA Discuss] Points and Rewards in a Social Networking Site

2008-05-09 Thread Timothy Makoid
Hey everyone,

I am a student majoring in Information Systems with  a concentration in 
HCI/ID/UX/HF. I'm working on my final project and we are designing a small 
scale social networking site. Were trying to come up with a sort of gaming 
system that encourages the users to interact with each other and the site. 
There are a couple ways to earn points: by taking quizzes based on stories, by 
sending different forms of greetings to each other, and by setting up goals for 
each other and achieving them.(Thats what we have currently).

Were having a couple issues though. First of all, we are trying to figure out 
what the logic should be for distributing the points. It is my thought that 
since quizzes have the benefit of being a fun task that engages the user, they 
should be worth the least amount of points. (Maybe each correct answer is worth 
1) While sending messages, and making dedications to other users should be 
worth more.

The second issue is what the points should be worth. We can not make them worth 
anything of physical value, as the site is supposed to be realistic and we 
could not feasibly afford sending out rewards. My thought is that points could 
be redeemable for site customization. Ex:
a. New background images to choose from.
b. New css color schemes.
c. New videos or stories could be given.
We have also toyed with the idea of making the points worth virtual stuff for 
some sort of virtual world. (Perhaps a virtual garden and with the points you 
can buy virtual seeds and watch flowers and plants grow over an alloted amount 
of time, or a virtual house and with the points you can buy virtual furniture 
to populate it).

Finally Im thinking about allowing users to give away a certain amount of 
points at the end of each month (each user gets an allotted amount of “sharing 
points” that can be given to someone who really helped them out in some way).

Any and all advice would be extremely helpful.

Thanks,
Tim


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