Re: [dns-operations] Enom's name server broken?

2013-02-13 Thread Mark Jeftovic


Shortly after this thread started we had a customer trying to migrate 
here with the same problem.


Enom was made aware of this and started working on the issue and in 
working with them to run some tests it looks fixed now.


They tell me the fix will be promoted live tomorrow.

- mark



On 14 Jan 2013, at 17:53, Fan Of Networkfanofnetw...@gmail.com  wrote:


Hello,

We use Enom as a registrar and provider of name server for a few of our
domains. Recently we decided to switch name servers provider to a
different company. One could say that it is easy. Yes, but with Enom name
server is seems to be a problem. Why?

Let's assume that we query for a host record in xclusivmedia.com (one
of our domains still registered at Enom). Our resolver will cache
(depending if it is parent-centric on child-centric) NS records from .com
authoritative name server (TTL of 2 days) or Enom's name server (TTL of
1h). Then, we change list of authoritative name server at Enom (here as
registrar) and within minutes .com authoritative servers will be updated.
However, our resolver will keep asking Enom's name server for our domain.
What Enom's server will reply? Let's see:

dig test1.xclusivmedia.com @dns1.name-services.com

;  DiG 9.3.6-P1-RedHat-9.3.6-20.P1.el5_8.6
  test1.xclusivmedia.com @dns1.name-services.com
;; global options:  printcmd
;; Got answer:
;; -HEADER- opcode: QUERY, status: NOERROR, id: 43753
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 6, ADDITIONAL: 0

;; QUESTION SECTION:
;test1.xclusivmedia.com.IN  A

;; AUTHORITY SECTION:
test1.xclusivmedia.com. 1800IN  A   91.102.91.61
test1.xclusivmedia.com. 1800IN  TXT v=spf1 -all
test1.xclusivmedia.com. 3600IN  NS  ns1.p28.dynect.net.
test1.xclusivmedia.com. 3600IN  NS  ns2.p28.dynect.net.
test1.xclusivmedia.com. 3600IN  NS  ns3.p28.dynect.net.
test1.xclusivmedia.com. 3600IN  NS  ns4.p28.dynect.net.

;; Query time: 166 msec
;; SERVER: 98.124.192.1#53(98.124.192.1)
;; WHEN: Mon Jan 14 18:44:41 2013
;; MSG SIZE  rcvd: 166

Yes, this the whole zone dumped into authority section...Did you see
something like that before? Any idea how to work it around?

We tried Enom's support, but they don't see the problem in this and
they are not willing to escalate.

Is anyone from Enom reading this? If so, could you please contact me
off the list?

Thanks.


--
Mark Jeftovic mar...@easydns.com
Founder  CEO, easyDNS Technologies Inc.
+1-(416)-535-8672 ext 225
Read my blog: http://markable.com

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Re: [dns-operations] Enom's name server broken?

2013-01-16 Thread Fan Of Network
On Tue, Jan 15, 2013 at 11:19 PM, Matthew Ghali mgh...@snark.net wrote:

 In an ideal world, you'd get exactly what you pay for. In reality you get
 less. Most people are definitely not paying for inter-provider coordination
 and a seamless service cutover. Heck, they're paying barely enough for
 service that answers *most* queries.


I'm willing to pay for seamless service cut over - no problem with that. My
provider (Enom) does even have a hosted DNS product, but they cannot
activate it when they domain is registered with them. Now, I'm considering
transferring my domains away from Enom as this might be the easiest
solution.

Some providers don't even offer the option to pay more and get better
service, which is a pity.

You can argue why Enom was chosen in the first place as a registrar and
provider for DNS. I honestly don't know - they were big enough I guess.
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Re: [dns-operations] Enom's name server broken?

2013-01-15 Thread Mark Andrews

In message d1ac4482bed7c04dac43491e9a9dbec301399...@bkexchmbx02.blacknight.loc
al, Michele Neylon :: Blacknight writes:
 Surely that's an issue with your resolver and not with enom? Or am I 
 misunderstanding the question .. 

No.  Caches work like that.  There will be a period where the losing
servers continue to get queries after the delegation has been changed.

For clean transfers of zones from one provider to the next the
losing provide should slave the zones from the new provider.  This
ensures that caches only see current content regardless of whether
they are talking to the new or old servers.

 (or maybe I need more coffee)
 
 Or are you expecting eNom to purge DNS records for domains for which they 
 aren't currently authoritative?

I expect losing providers to do the right thing while the zone's
delegation is in a state of flux.  The answer below is self
inconsistent.  It says there are no address records but stuffs a
address record in the authority section along with a TXT record.
The servers are clearly *broken*.

Now one can argue about what the right thing is.  Old zone contents,
new zone contents or return responses as if the zone is removed.
This answer matches none of those.  No instruction, in any RFC,
results in that response.

Mark

 On 14 Jan 2013, at 17:53, Fan Of Network fanofnetw...@gmail.com wrote:
 
  Hello,
  
  We use Enom as a registrar and provider of name server for a few of our 
  domains. Recently we decided to switch name servers provider to a 
  different company. One could say that it is easy. Yes, but with Enom name 
  server is seems to be a problem. Why?
  
  Let's assume that we query for a host record in xclusivmedia.com (one 
  of our domains still registered at Enom). Our resolver will cache 
  (depending if it is parent-centric on child-centric) NS records from .com 
  authoritative name server (TTL of 2 days) or Enom's name server (TTL of 
  1h). Then, we change list of authoritative name server at Enom (here as 
  registrar) and within minutes .com authoritative servers will be updated. 
  However, our resolver will keep asking Enom's name server for our domain. 
  What Enom's server will reply? Let's see:
  
  dig test1.xclusivmedia.com @dns1.name-services.com
  
  ;  DiG 9.3.6-P1-RedHat-9.3.6-20.P1.el5_8.6  
   test1.xclusivmedia.com @dns1.name-services.com
  ;; global options:  printcmd
  ;; Got answer:
  ;; -HEADER- opcode: QUERY, status: NOERROR, id: 43753
  ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 6, ADDITIONAL: 0
  
  ;; QUESTION SECTION:
  ;test1.xclusivmedia.com.IN  A
  
  ;; AUTHORITY SECTION:
  test1.xclusivmedia.com. 1800IN  A   91.102.91.61
  test1.xclusivmedia.com. 1800IN  TXT v=spf1 -all
  test1.xclusivmedia.com. 3600IN  NS  ns1.p28.dynect.net.
  test1.xclusivmedia.com. 3600IN  NS  ns2.p28.dynect.net.
  test1.xclusivmedia.com. 3600IN  NS  ns3.p28.dynect.net.
  test1.xclusivmedia.com. 3600IN  NS  ns4.p28.dynect.net.
  
  ;; Query time: 166 msec
  ;; SERVER: 98.124.192.1#53(98.124.192.1)
  ;; WHEN: Mon Jan 14 18:44:41 2013
  ;; MSG SIZE  rcvd: 166
  
  Yes, this the whole zone dumped into authority section...Did you see 
  something like that before? Any idea how to work it around?
  
  We tried Enom's support, but they don't see the problem in this and 
  they are not willing to escalate.
  
  Is anyone from Enom reading this? If so, could you please contact me 
  off the list? 
  
  Thanks.
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 Mr Michele Neylon
 Blacknight Solutions 
 Hosting  Domains
 ICANN Accredited Registrar
 http://www.blacknight.co
 http://blog.blacknight.com/
 Intl. +353 (0) 59  9183072
 US: 213-233-1612 
 Locall: 1850 929 929
 Direct Dial: +353 (0)59 9183090
 Facebook: http://fb.me/blacknight
 Twitter: http://twitter.com/mneylon
 ---
 Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business 
 Park,Sleaty
 Road,Graiguecullen,Carlow,Ireland  Company No.: 370845
 
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1 Seymour St., Dundas Valley, NSW 2117, Australia
PHONE: +61 2 9871 4742 INTERNET: ma...@isc.org
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Re: [dns-operations] Enom's name server broken?

2013-01-15 Thread Stephane Bortzmeyer
On Wed, Jan 16, 2013 at 12:46:30AM +1100,
 Mark Andrews ma...@isc.org wrote 
 a message of 126 lines which said:

 For clean transfers of zones from one provider to the next the
 losing provide should slave the zones from the new provider.  This
 ensures that caches only see current content regardless of whether
 they are talking to the new or old servers.

Note that it does not scale (think about the ACL to manage and the
need to have a timer) and, in practice, is never done (despite the
fact it is a contractual obligation for the .FR registrars and may be
for the ICANN ones).
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Re: [dns-operations] Enom's name server broken?

2013-01-15 Thread Michele Neylon :: Blacknight

On 15 Jan 2013, at 14:48, Stephane Bortzmeyer bortzme...@nic.fr wrote:

 On Wed, Jan 16, 2013 at 12:46:30AM +1100,
 Mark Andrews ma...@isc.org wrote 
 a message of 126 lines which said:
 
 For clean transfers of zones from one provider to the next the
 losing provide should slave the zones from the new provider.  This
 ensures that caches only see current content regardless of whether
 they are talking to the new or old servers.
 
 Note that it does not scale (think about the ACL to manage and the
 need to have a timer) and, in practice, is never done (despite the
 fact it is a contractual obligation for the .FR registrars and may be
 for the ICANN ones).

It's not a contractual requirement for ICANN accredited registrars

We are contractually obliged to follow the inter-registrar transfer policy 
(http://www.icann.org/en/resources/registrars/transfers/policy-01jun12.htm ) 
but that has nothing to do with DNS zone transfers

Most of the ccTLD don't put an obligation on us either

And as Stephane points out, that kind of thing simply does not scale

Regards

Michele



Mr Michele Neylon
Blacknight Solutions ♞
Hosting  Domains
ICANN Accredited Registrar
http://www.blacknight.co
http://blog.blacknight.com/
Intl. +353 (0) 59  9183072
US: 213-233-1612 
Locall: 1850 929 929
Direct Dial: +353 (0)59 9183090
Facebook: http://fb.me/blacknight
Twitter: http://twitter.com/mneylon
---
Blacknight Internet Solutions Ltd, Unit 12A,Barrowside Business Park,Sleaty
Road,Graiguecullen,Carlow,Ireland  Company No.: 370845

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Re: [dns-operations] Enom's name server broken?

2013-01-15 Thread David C Lawrence
Michele Neylon :: Blacknight writes:
 Surely that's an issue with your resolver and not with enom?

I'm a little surprised I haven't seen someone comment on this issue
with their servers (but maybe I missed it in my quick skim; if so,
apologies for redundancy):

 On 14 Jan 2013, at 17:53, Fan Of Network fanofnetw...@gmail.com wrote:
  ;  DiG 9.3.6-P1-RedHat-9.3.6-20.P1.el5_8.6 
 test1.xclusivmedia.com @dns1.name-services.com
  ;; global options:  printcmd
  ;; Got answer:
  ;; -HEADER- opcode: QUERY, status: NOERROR, id: 43753
  ;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 6, ADDITIONAL: 0
  
  ;; QUESTION SECTION:
  ;test1.xclusivmedia.com.  IN  A
  
  ;; AUTHORITY SECTION:
  test1.xclusivmedia.com. 1800  IN  A   91.102.91.61
  test1.xclusivmedia.com. 1800  IN  TXT v=spf1 -all
  test1.xclusivmedia.com. 3600  IN  NS  ns1.p28.dynect.net.
  test1.xclusivmedia.com. 3600  IN  NS  ns2.p28.dynect.net.
  test1.xclusivmedia.com. 3600  IN  NS  ns3.p28.dynect.net.
  test1.xclusivmedia.com. 3600  IN  NS  ns4.p28.dynect.net.

Why are the A and TXT record in the Authority section?

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Re: [dns-operations] Enom's name server broken?

2013-01-15 Thread Fan Of Network
On Tue, Jan 15, 2013 at 12:10 PM, Michele Neylon :: Blacknight 
mich...@blacknight.com wrote:

 Or are you expecting eNom to purge DNS records for domains for which they
 aren't currently authoritative?


I'd expect Enom to keep replying to queries as they used to before list of
authoritative name servers for my domain was changed. In ideal world they
should do that for TTL on parent server (here .com so 2 days)

Thanks.
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Re: [dns-operations] Enom's name server broken?

2013-01-15 Thread Warren Kumari

On Jan 15, 2013, at 11:45 AM, Paul Vixie p...@redbarn.org wrote:

 
 
 Stephane Bortzmeyer wrote:
 ...
 dns1.name-services.com is not supposed to be recursive (it does not
 set the RA bit) but it is:
 
 % dig @dns1.name-services.com 
 www.dns-oarc.net
 
 
 ...
 ;; ANSWER SECTION:
 
 www.dns-oarc.net
 .3600IN  A   69.64.147.243
 
 ;; Query time: 158 msec
 
 
 
 since the ttl isn't ticking down on repeated queries, i think it's not 
 recursive, it's got a wildcard of some kind. try this:
 
 dig @dns1.name-services.com lihdsiuhswluswf.com soa

Every time I see an email like this I'm tempted to run off and register e.g 
lihdsiuhswluswf.com, just to be difficult. I manage to resist, but...

Am I just a bastard or do others suffer from this compulsion as well?

W

 
 paul
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Re: [dns-operations] Enom's name server broken?

2013-01-15 Thread Rod Rasmussen

On Jan 15, 2013, at 10:41 AM, Warren Kumari wrote:

 
 since the ttl isn't ticking down on repeated queries, i think it's not 
 recursive, it's got a wildcard of some kind. try this:
 
 dig @dns1.name-services.com lihdsiuhswluswf.com soa
 
 Every time I see an email like this I'm tempted to run off and register e.g 
 lihdsiuhswluswf.com, just to be difficult. I manage to resist, but...
 
 Am I just a bastard or do others suffer from this compulsion as well?
 
 W

Warren,

Both, I don't think the two are mutually exclusive. :-)

Rod

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Re: [dns-operations] Enom's name server broken?

2013-01-15 Thread Florian Weimer
* Fan Of Network:

 I'd expect Enom to keep replying to queries as they used to before list of
 authoritative name servers for my domain was changed. In ideal world they
 should do that for TTL on parent server (here .com so 2 days)

In an ideal world, they would serve the new zone contents, with the
new NS RRset in particular. 8-)
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Re: [dns-operations] Enom's name server broken?

2013-01-15 Thread Michele Neylon :: Blacknight
The only time I've seen DNS being pulled or domains pointed at holding pages as 
described is with resellers of registrars 

Not saying that registrars don't do it ever, but I've never seen any do it 

Mr. Michele Neylon
Blacknight
http://Blacknight.tel

Via iPhone so excuse typos and brevity

On 16 Jan 2013, at 01:51, Mike Jones m...@mikejones.in wrote:

 On 15 January 2013 22:19, Matthew Ghali mgh...@snark.net wrote:
 TBH I've never even thought to have that expectation from a registrar; and 
 in fact I'd never assume they do the right thing. My first domain 
 registrar was the Internic, which probably explains the low bar. Many years 
 later, working at a registrar (on a hosted DNS product!) only reinforced my 
 beliefs.
 
 In an ideal world, you'd get exactly what you pay for. In reality you get 
 less. Most people are definitely not paying for inter-provider coordination 
 and a seamless service cutover. Heck, they're paying barely enough for 
 service that answers *most* queries.
 
 Some registrars would probably argue 1 DNS server occasionally being
 up was good enough to meet their obligations for the free (meaning
 included in the price and you pay for it if you use it or not) service
 if past experience is anything to go by.
 
 but there's a difference between not 100% reliable which is
 acceptable to use on domains that aren't very important and we'll
 hijack your traffic to our landing page if you try to migrate away
 from us which I don't think is acceptable even for the least
 important domains I have.
 
 - Mike
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