On 2013-02-15, at 09:54, Frank Bulk frnk...@iname.com wrote:
http://www.stuff.co.nz/technology/digital-living/8293896/TelstraClear-intern
et-outage
Wondering if anyone knows what happened here. It's seems a bit odd that a
larger service provider could lose all their DNS servers. We hand out our
customers a heterogeneous set of caching resolvers on different networks to
avoid just this sort of thing.
I have no insight into what happened at TCL, but their 30 minute (as reported)
outage seems mild compared to other recent large companies.
http://www.computerworld.com.au/article/317356/telstra_internet_outage_points_dns_failure/
http://www.cbc.ca/news/canada/toronto/story/2013/01/09/toronto-rogers-outage.html
The latter was interesting; again, no insider info, but I did see a pronounced
split in public rage, one side venting generically about Rogers customer
service, monopolies, the regulator, refunds, I WILL SUE YOU!11! and the other
side disseminating the magic fix change your DNS to 8.8.8.8 and it all works
again. See, e.g.
http://blog2.easydns.org/2013/01/09/rogers-ontario-users-we-can-help/
Perhaps the message that needs to be drilled home everywhere is that recursive
DNS service is important; if it breaks, everything gets really bad and really
expensive really quickly.
Joe
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