Re: [Dorset] Off topic - Installing M$10 Help please

2016-08-28 Thread Tim

On 28/08/16 05:37, C Wills wrote:
I've tried to help a friend with installing Win10 on a new machine, e 
started the installation and ran into all sorts of problems as she 
knows nothing about computers.  we kept getting requests for 
authorisation to send data back to M$ but tried not to, it then tried 
setting up a Cloud account and at some point a pop up about needing a 
phone connection came up and nothing could get rid of it, even 
rebooting didn't help.

At this stage I gave in and said I'd try to get help.
Is there anyone willing to assist please, we are in the Wimborne 
area.  I think someone on the list is into PC support but can't 
remember who?
Will fill in details if anyone is willing.  The machine is brand new 
and I don't think we got as far as formal registering it and it's 
keeping me awake for the next steo.

I'll never try to help anyone again with M$!!!
Reply to above address 'Off List' please.
Won't be available till after lunch today (Sunday).

I have just reinstalled my Win10 Pro on my laptop from an ISO I 
downloaded from Microsoft, once installed I then downloaded the 
anniversary upgrade all without issue. It did ask me to set up a cloud 
account but I said no as I don't want\need it.


While windows 10 is pretty good at hardware detection it could be 
failing on your network (Ethernet or WiFi) which is why it is asking for 
a phone line. Can you ignore the cloud account for now by saying no and 
do the install then set-up the cloud account once you have a working 
install?


Tim


--
Next meeting:  Bournemouth, Tuesday, 2016-09-06 20:00
Meets, Mailing list, IRC, LinkedIn, ...  http://dorset.lug.org.uk/
New thread:  mailto:dorset@mailman.lug.org.uk / CHECK IF YOU'RE REPLYING
Reporting bugs well:  http://goo.gl/4Xue / TO THE LIST OR THE AUTHOR

Re: [Dorset] Off topic - Installing M$10 Help please

2016-08-28 Thread Terry Coles
On Sunday, 28 August 2016 05:37:52 BST C Wills wrote:
> Is there anyone willing to assist please, we are in the Wimborne area.

When you asked me about this on Tuesday, I forgot that my son had just 
installed W10!  I don't think he had any problems, because he never asked me 
anything about it.  You won't get him to come out to help since he's a 
recluse, but he may be able to offer some advice on what he did and didn't do.

There is one fundamental difference between what he did and what you tried to 
do with your friend's machine; he started with a clean brand new SSDD, whereas 
your friend's machine presumably came with the OEM installation pre-installed 
and ready to activate.  What he did was to download the W10 image (presumably 
from the M$ site) and purchased a licence (which arrives as a piece of paper).

So if all else fails, one route could be to wipe the hard disk and install 
using the downloaded version of Windows.  During installation, it will ask for 
the licence key (which should be on your friend's machine) and after that, you 
are ready to run the gauntlet of the M$ and third-party crippleware again ;-(

One advantage of this method is that any crippleware added by the machine 
manufacturer will no longer be there, only the M$ stuff.  It may be that the 
item that stopped you was only from the machine OEM, so you would never get to 
it,

Matthew's asleep at the moment (he's a night knadger), but when he gets up 
later this morning, I'll ask him for the details of what he did and what his 
experience was.

-- 



Terry Coles

-- 
Next meeting:  Bournemouth, Tuesday, 2016-09-06 20:00
Meets, Mailing list, IRC, LinkedIn, ...  http://dorset.lug.org.uk/
New thread:  mailto:dorset@mailman.lug.org.uk / CHECK IF YOU'RE REPLYING
Reporting bugs well:  http://goo.gl/4Xue / TO THE LIST OR THE AUTHOR

[Dorset] Off topic - Installing M$10 Help please

2016-08-27 Thread C Wills
I've tried to help a friend with installing Win10 on a new machine, e 
started the installation and ran into all sorts of problems as she knows 
nothing about computers.  we kept getting requests for authorisation to 
send data back to M$ but tried not to, it then tried setting up a Cloud 
account and at some point a pop up about needing a phone connection came 
up and nothing could get rid of it, even rebooting didn't help.

At this stage I gave in and said I'd try to get help.
Is there anyone willing to assist please, we are in the Wimborne area.  
I think someone on the list is into PC support but can't remember who?
Will fill in details if anyone is willing.  The machine is brand new and 
I don't think we got as far as formal registering it and it's keeping me 
awake for the next steo.

I'll never try to help anyone again with M$!!!
Reply to above address 'Off List' please.
Won't be available till after lunch today (Sunday).

--
*C A Wills*

/Supporting Linux Mint & Open Source/

--
Next meeting:  Bournemouth, Tuesday, 2016-09-06 20:00
Meets, Mailing list, IRC, LinkedIn, ...  http://dorset.lug.org.uk/
New thread:  mailto:dorset@mailman.lug.org.uk / CHECK IF YOU'RE REPLYING
Reporting bugs well:  http://goo.gl/4Xue / TO THE LIST OR THE AUTHOR