RE: Outlook 2013 not fetching new mail/synchronization issues
Unfortunately disabling antivirus did not help. I also set IMAP on 143 TLS, removed Root folder path and left everything unchecked in outlook delete. Emails are still not fetching. Any other ideas ? Pacher Dragos -Original Message- From: dovecot [mailto:dovecot-boun...@dovecot.org] On Behalf Of Robert Schetterer Sent: 30 June 2015 18:05 To: dovecot@dovecot.org Subject: Re: Outlook 2013 not fetching new mail/synchronization issues Am 30.06.2015 um 13:06 schrieb Dragos Pacher: There is also an antivirus running on client with antispam module. I will try to disable it and see if there is any change. Pacher Dragos yeah most problems are depend to such software Best Regards MfG Robert Schetterer -- [*] sys4 AG http://sys4.de, +49 (89) 30 90 46 64 Franziskanerstraße 15, 81669 München Sitz der Gesellschaft: München, Amtsgericht München: HRB 199263 Vorstand: Patrick Ben Koetter, Marc Schiffbauer Aufsichtsratsvorsitzender: Florian Kirstein
RE: Outlook 2013 not fetching new mail/synchronization issues
2839
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] * 22 FETCH (UID 14232 FLAGS () RFC822.SIZE 22135
INTERNALDATE 30-Jun-2015 07:29:13 +0200 BODY[] {22135}
IMAP: 09:09:17 [rx] Buffer (literal) of length 123
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 8192
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 2048
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 6144
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] Buffer (literal) of length 5628
IMAP: 09:09:17 [rx] )
IMAP: 09:09:17 [rx] b9w1 OK Fetch completed.
IMAP: 09:09:17 [tx] 51g5 IDLE
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] + idling
IMAP: 09:09:17 [tx] DONE
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] 51g5 OK Idle completed.
IMAP: 09:09:17 [tx] ssmg UID FETCH 1:14232 (UID FLAGS)
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 5, ae = 3
IMAP: 09:09:17 [rx] * 1 FETCH (UID 1 FLAGS (\Seen))
IMAP: 09:09:17 [db] Connection to 'imap.server.cz' closed.
IMAP: 09:09:17 [db] OnNotify: asOld = 5, asNew = 0, ae = 5
Pacher Dragos
-Original Message-
From: dovecot [mailto:dovecot-boun...@dovecot.org] On Behalf Of Robert
Schetterer
Sent: 29 June 2015 20:47
To: dovecot@dovecot.org
Subject: Re: Outlook 2013 not fetching new mail/synchronization issues
Am 29.06.2015 um 12:08 schrieb Dragos Pacher:
Hi all,
sorry short in time , not reading your config
but in most cases problems on windows are based on firewall/proxies either
local or at the gateway, sometimes with other net issuses
local firewall may included in antivirus solutions, have you checked this ?
have you tried thunderbird on the same machine ?
Dovecot 2.2.10 CentOS 6 64 bit.
We are having terrible synchronization issues with Outlook 2013 (all
updates) on Windows 7 SP1 and 8.1 hosts (all updates).
Scenario:
1. Emails were sent since user closed Outlook
2. Next day: start computer, open outlook
3. No new email (even though email were sent overnight)
4. half a day later Outlook fetches emails like nothing happened
Second issue: folders created or email send in Outlook 2013 does not
synchronize on IMAP, they remain only local ..
But I am mostly interested into finding a fix for the first
synchronization issue described in scenario. Second is also important
but I have a feeling its connected to the first.
Any help will be highly appreciated!
dovecot.conf
listen = *
#base_dir = /var/run/dovecot
# Enabled mail protocols.
#protocols = pop3 imap sieve
protocols = pop3 imap
# User/group who owns the message files:
mail_uid = 89
mail_gid = 89
# Assign uid to virtual users.
first_valid_uid = 89
last_valid_uid = 89
mail_max_userip_connections = 200
default_client_limit = 3000
namespace inbox {
separator = .
prefix = INBOX.
inbox = yes
# These mailboxes are widely used and could perhaps be created
automatically:
mailbox Drafts {
special_use = \Drafts
}
mailbox Junk {
special_use = \Junk
}
mailbox Trash {
special_use = \Trash
}
# For \Sent mailboxes there are two widely used names. We'll mark
both of
# them as \Sent. User typically deletes one of them if duplicates
are created.
mailbox Sent {
special_use = \Sent
}
mailbox Sent Messages {
special_use = \Sent
}
}
# Logging. Reference: http://wiki2.dovecot.org/Logging
log_path = /var/log/dovecot.log
mail_debug = no
auth_verbose = no
auth_debug = no
auth_debug_passwords = no
auth_verbose_passwords = no
auth_worker_max_count = 2048
# SSL: Global settings.
# Refer to wiki site for per protocol, ip, server name SSL settings:
# http://wiki2.dovecot.org/SSL/DovecotConfiguration
ssl = yes
verbose_ssl = no
ssl_ca = /etc/ssl/savvy.cz-CA.pem
ssl_cert = /etc/ssl/savvy.cz.crt
ssl_key = /etc/ssl/savvy.cz.key
disable_plaintext_auth = no
# Mail location and mailbox format.
#mail_location = maildir:/%Lh/Maildir/:INDEX=/%Lh/Maildir/
mail_location =
maildir:~/Maildir:INDEX=/home/dovecotindex/%Lh/Maildir/
# Authentication related settings.
# Append this domain name if client gives empty realm.
auth_default_realm =
# Authentication mechanisms.
auth_mechanisms = PLAIN LOGIN
service imap-login {
client_limit = 3024
process_limit = 2048
process_min_avail = 64
vsz_limit = 64 M
}
service auth {
client_limit = 3072
unix_listener auth-userdb {
}
inet_listener {
port
RE: Outlook 2013 not fetching new mail/synchronization issues
I would say Outlook is standard IMAP configuration: IMAP, 993 SSL, root folder path: INBOX. and timeout on 1 minute. Can I provide more details ? Ok, I will avoid including all replies in the thread. Pacher Dragos -Original Message- From: dovecot [mailto:dovecot-boun...@dovecot.org] On Behalf Of Jerry Sent: 30 June 2015 14:31 To: Dovecot Mailing List Subject: Re: Outlook 2013 not fetching new mail/synchronization issues On Tue, 30 Jun 2015 14:07:53 +0300, Dragos Pacher stated: I will try there too. So, this is not Dovecot related ? I am not really sure? I don't know how you have Outlook configured, so I cannot definitively say. I just know that I don't have the problem that you have. By the way, please don't TOP POST. It makes following these threads far more difficult than it needs to be. -- Jerry
RE: Outlook 2013 not fetching new mail/synchronization issues
There is also an antivirus running on client with antispam module. I will try to disable it and see if there is any change. Pacher Dragos -Original Message- From: dovecot [mailto:dovecot-boun...@dovecot.org] On Behalf Of Dragos Pacher Sent: 30 June 2015 10:30 To: 'Robert Schetterer'; dovecot@dovecot.org; je...@seibercom.net Subject: RE: Outlook 2013 not fetching new mail/synchronization issues Hi all, Robert, Jerry, There were new emails overnight and both Thunderbird and Roundcube displayed them. I enabled Outlook debug mode and please find 2 logs of Send/Receive with no new emails. Scroll below to see 3rd log with workaround and mails downloaded. Intializing connection [1C7E2830] IMAP: 08:53:03 [db] Setting internal codepage to 1200 IMAP: 08:53:03 [db] Connecting to 'imap.server.cz' on port 993. IMAP: 08:53:03 [db] OnNotify: asOld = 0, asNew = 2, ae = 0 IMAP: 08:53:03 [db] srv_name = imap.server.cz srv_addr = 193.x.y.z:993 IMAP: 08:53:03 [db] OnNotify: asOld = 2, asNew = 3, ae = 1 IMAP: 08:53:03 [db] OnNotify: asOld = 3, asNew = 4, ae = 0 IMAP: 08:53:03 [db] Negotiating secure connection with 'Microsoft Unified Security Protocol Provider'. IMAP: 08:53:03 [db] OnNotify: asOld = 4, asNew = 6, ae = 2 IMAP: 08:53:03 [db] OnNotify: asOld = 6, asNew = 6, ae = 4 IMAP: 08:53:03 [db] OnNotify: asOld = 6, asNew = 5, ae = 2 IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 08:53:04 [rx] * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot ready. IMAP: 08:53:04 [tx] ozzj CAPABILITY IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 08:53:04 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN IMAP: 08:53:04 [rx] ozzj OK Pre-login capabilities listed, post-login capabilities have more. IMAP: 08:53:04 [tx] LOGIN command sent IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 08:53:04 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY THREAD=REFERENCES THREAD=REFS THREAD=ORDEREDSUBJECT MULTIAPPEND URL-PARTIAL CATENATE UNSELECT CHILDREN NAMESPACE UIDPLUS LIST-EXTENDED I18NLEVEL=1 CONDSTORE QRESYNC ESEARCH ESORT SEARCHRES WITHIN CONTEXT=SEARCH LIST-STATUS SPECIAL-USE BINARY MOVE IMAP: 08:53:04 [rx] 4yl7 OK Logged in IMAP: 08:53:04 [tx] 0lgo IDLE IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 08:53:04 [rx] + idling IMAP: 08:53:04 [tx] DONE IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 08:53:04 [rx] 0lgo OK Idle completed. IMAP: 08:53:04 [tx] xf8u LIST INBOX. IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 08:53:04 [rx] xf8u OK List completed. IMAP: 08:53:04 [tx] sgh4 CREATE INBOX. IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 08:53:04 [rx] sgh4 NO [ALREADYEXISTS] Mailbox already exists IMAP: 08:53:04 [tx] r7t0 IDLE IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 08:53:04 [rx] + idling IMAP: 08:53:04 [tx] DONE IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 08:53:04 [rx] r7t0 OK Idle completed. IMAP: 08:53:04 [tx] 4prg ID (name Microsoft Outlook version 15.0.4727.1000) IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 08:53:04 [rx] * ID (name Dovecot) IMAP: 08:53:04 [rx] 4prg OK ID completed. IMAP: 08:53:04 [tx] 3kjk IDLE IMAP: 08:53:04 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 08:53:04 [rx] + idling IMAP: 08:53:59 [tx] DONE IMAP: 08:53:59 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 08:53:59 [rx] 3kjk OK Idle completed. IMAP: 08:53:59 [tx] 4i0o LOGOUT IMAP: 08:53:59 [db] Connection to 'imap.server.cz' closed. IMAP: 08:53:59 [db] OnNotify: asOld = 5, asNew = 0, ae = 5 Another send/receive not seeing any new email Intializing connection [127E8EC0] IMAP: 09:09:14 [db] Setting internal codepage to 1200 IMAP: 09:09:14 [db] Connecting to 'imap.server.cz' on port 993. IMAP: 09:09:14 [db] OnNotify: asOld = 0, asNew = 4, ae = 0 IMAP: 09:09:14 [db] Negotiating secure connection with 'Microsoft Unified Security Protocol Provider'. IMAP: 09:09:14 [db] OnNotify: asOld = 4, asNew = 6, ae = 2 IMAP: 09:09:14 [db] OnNotify: asOld = 6, asNew = 6, ae = 4 IMAP: 09:09:14 [db] OnNotify: asOld = 6, asNew = 5, ae = 2 IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 09:09:15 [rx] * OK [CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN] Dovecot ready. IMAP: 09:09:15 [tx] nj2r CAPABILITY IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 09:09:15 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE AUTH=PLAIN AUTH=LOGIN IMAP: 09:09:15 [rx] nj2r OK Pre-login capabilities listed, post-login capabilities have more. IMAP: 09:09:15 [tx] LOGIN command sent IMAP: 09:09:15 [db] OnNotify: asOld = 5, asNew = 5, ae = 3 IMAP: 09:09:15 [rx] * CAPABILITY IMAP4rev1 LITERAL+ SASL-IR LOGIN-REFERRALS ID ENABLE IDLE SORT SORT=DISPLAY
RE: Outlook 2013 not fetching new mail/synchronization issues
Ok, I will try there too. So, this is not Dovecot related ? Pacher Dragos -Original Message- From: dovecot [mailto:dovecot-boun...@dovecot.org] On Behalf Of Jerry Sent: 30 June 2015 13:00 To: Dovecot Mailing List Subject: Re: Outlook 2013 not fetching new mail/synchronization issues On Tue, 30 Jun 2015 10:29:38 +0300, Dragos Pacher stated: There were new emails overnight and both Thunderbird and Roundcube displayed them. I enabled Outlook debug mode and please find 2 logs of Send/Receive with no new emails. It appears that Outlook considers these messages as all ready having been seen. In any case, I would suggest that you try either of these two MS Forums: (The first one is probably better) http://answers.microsoft.com/en-us/outlook_com/forum?auth=1 http://www.msofficeforums.com/outlook/ Post all of the info, etcetera. They might bump you up to the tech forum, which would be a good thing. Post your results back here. I am interested in finding out your problem, since I have a similar setup sans any problem. -- Jerry
Outlook 2013 not fetching new mail/synchronization issues
Hi all,
Dovecot 2.2.10 CentOS 6 64 bit.
We are having terrible synchronization issues with Outlook 2013 (all
updates) on Windows 7 SP1 and 8.1 hosts (all updates).
Scenario:
1. Emails were sent since user closed Outlook
2. Next day: start computer, open outlook
3. No new email (even though email were sent overnight)
4. half a day later Outlook fetches emails like nothing happened
Second issue: folders created or email send in Outlook 2013 does not
synchronize on IMAP, they remain only local ..
But I am mostly interested into finding a fix for the first synchronization
issue described in scenario. Second is also important
but I have a feeling its connected to the first.
Any help will be highly appreciated!
dovecot.conf
listen = *
#base_dir = /var/run/dovecot
# Enabled mail protocols.
#protocols = pop3 imap sieve
protocols = pop3 imap
# User/group who owns the message files:
mail_uid = 89
mail_gid = 89
# Assign uid to virtual users.
first_valid_uid = 89
last_valid_uid = 89
mail_max_userip_connections = 200
default_client_limit = 3000
namespace inbox {
separator = .
prefix = INBOX.
inbox = yes
# These mailboxes are widely used and could perhaps be created
automatically:
mailbox Drafts {
special_use = \Drafts
}
mailbox Junk {
special_use = \Junk
}
mailbox Trash {
special_use = \Trash
}
# For \Sent mailboxes there are two widely used names. We'll mark both of
# them as \Sent. User typically deletes one of them if duplicates are
created.
mailbox Sent {
special_use = \Sent
}
mailbox Sent Messages {
special_use = \Sent
}
}
# Logging. Reference: http://wiki2.dovecot.org/Logging
log_path = /var/log/dovecot.log
mail_debug = no
auth_verbose = no
auth_debug = no
auth_debug_passwords = no
auth_verbose_passwords = no
auth_worker_max_count = 2048
# SSL: Global settings.
# Refer to wiki site for per protocol, ip, server name SSL settings:
# http://wiki2.dovecot.org/SSL/DovecotConfiguration
ssl = yes
verbose_ssl = no
ssl_ca = /etc/ssl/savvy.cz-CA.pem
ssl_cert = /etc/ssl/savvy.cz.crt
ssl_key = /etc/ssl/savvy.cz.key
disable_plaintext_auth = no
# Mail location and mailbox format.
#mail_location = maildir:/%Lh/Maildir/:INDEX=/%Lh/Maildir/
mail_location = maildir:~/Maildir:INDEX=/home/dovecotindex/%Lh/Maildir/
# Authentication related settings.
# Append this domain name if client gives empty realm.
auth_default_realm =
# Authentication mechanisms.
auth_mechanisms = PLAIN LOGIN
service imap-login {
client_limit = 3024
process_limit = 2048
process_min_avail = 64
vsz_limit = 64 M
}
service auth {
client_limit = 3072
unix_listener auth-userdb {
}
inet_listener {
port = 12345
}
}
service imap {
vsz_limit = 256M
# Max. number of IMAP processes (connections)
process_limit = 2048
#imap_idle_notify_interval = 2 mins
}
service pop3 {
# Max. number of POP3 processes (connections)
process_limit = 1024
}
# Virtual mail accounts.
userdb {
args = /etc/dovecot/dovecot-mysql.conf
driver = sql
}
passdb {
args = /etc/dovecot/dovecot-mysql.conf
driver = sql
}
plugin {
auth_socket_path = /var/run/dovecot/auth-master
# Plugin: autocreate. Create and subscribe to default IMAP folders.
autocreate = INBOX
autocreate2 = Sent
autocreate3 = Trash
autocreate4 = Drafts
autocreate5 = Junk
autosubscribe = INBOX
autosubscribe2 = Sent
autosubscribe3 = Trash
autosubscribe4 = Drafts
autosubscribe5 = Junk
# Plugin: expire.
expire = Trash 7 Trash/* 7 Junk 30
expire_dict = proxy::expire
# Pigeonhole managesieve service.
# Reference: http://wiki2.dovecot.org/Pigeonhole/Sieve/Configuration
# Per-user sieve settings.
sieve_dir = /%Lh/sieve
sieve = /%Lh/sieve/dovecot.sieve
# Global sieve settings.
sieve_global_dir = /home/vpopmail/sieve
sieve_global_path = /home/vpopmail/sieve/dovecot.sieve
#sieve_before =
#sieve_after =
}
service dict {
unix_listener dict {
#mode = 0660
#user = vmail
#group = vmail
}
}
protocol lda {
# Reference: http://wiki2.dovecot.org/LDA
#mail_plugins = quota sieve autocreate
#auth_socket_path = /var/run/dovecot/auth-master
#log_path = /var/log/sieve.log
#lda_mailbox_autocreate = yes
#postmaster_address = root
}
protocol imap {
mail_max_userip_connections = 2048
imap_client_workarounds = tb-extra-mailbox-sep
#mail_plugins = quota imap_quota autocreate
#mail_plugins = autocreate
}
protocol pop3 {
#mail_plugins = quota
pop3_uidl_format = UID%u-%v
pop3_client_workarounds = outlook-no-nuls oe-ns-eoh
}
