[Dspace-tech] Internal System Error while re-requesting password
Greetings! I have an e-person registered with my DSpace (1.5.1 on Win 2003). When I enter his email, say, john@msvu.ca, at http://localhost:8080/jspui/forgot and click on the I forgot my password button, I have an error: Internal System Error. The system has experienced an internal error. From what I saw in previous postings about the similar error, I understand that it should be related to email. I made sure that my email address is entered in every email field in dspace.cfg and restarted Tomcat, but the error persists. I am including below the excerpt from dspace.log. Should I contact our IT people to maybe ask for username and password for the SMTP server or is there something I should be doing at my end? Cheers, Stanislav Orlov 2009-03-31 21:31:37,939 INFO org.dspace.app.webui.servlet.RegisterServlet @ anonymous:session_id=F8DBB055825157747D8B8508427624FF:ip_addr=127.0.0.1: error_emailing:email=john@msvu.ca javax.mail.MessagingException: Could not connect to SMTP host: mail.msvu.ca, port: 25; nested exception is: java.net.ConnectException: Connection refused: connect at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1282) at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:370) at javax.mail.Service.connect(Service.java:275) at javax.mail.Service.connect(Service.java:156) at javax.mail.Service.connect(Service.java:105) at javax.mail.Transport.send0(Transport.java:168) at javax.mail.Transport.send(Transport.java:98) at org.dspace.core.Email.send(Email.java:362) at org.dspace.eperson.AccountManager.sendEmail(AccountManager.java:296) at org.dspace.eperson.AccountManager.sendInfo(AccountManager.java:256) at org.dspace.eperson.AccountManager.sendForgotPasswordInfo(AccountManager.java:121) at org.dspace.app.webui.servlet.RegisterServlet.processEnterEmail(RegisterServlet.java:399) at org.dspace.app.webui.servlet.RegisterServlet.doDSPost(RegisterServlet.java:202) at org.dspace.app.webui.servlet.DSpaceServlet.processRequest(DSpaceServlet.java:147) at org.dspace.app.webui.servlet.DSpaceServlet.doPost(DSpaceServlet.java:105) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447) at java.lang.Thread.run(Unknown Source) Caused by: java.net.ConnectException: Connection refused: connect at java.net.PlainSocketImpl.socketConnect(Native Method) at java.net.PlainSocketImpl.doConnect(Unknown Source) at java.net.PlainSocketImpl.connectToAddress(Unknown Source) at java.net.PlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:232) at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:189) at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1250) -- ___ DSpace-tech mailing list DSpace-tech@lists.sourceforge.net https://lists.sourceforge.net/lists/listinfo/dspace-tech
Re: [Dspace-tech] Internal System Error while re-requesting password
Hi Stan, The stack trace indicates that DSpace is unable to connect to mail.msvu.ca. Your IT people should be able to tell you the correct mail server to connect to. (Have you tried serf.msvu.ca as this seems to be a MSVU SMTP server that I can connect to?) Cheers, Stuart Lewis Digital Services Programmer Te Tumu Herenga The University of Auckland Library Auckland Mail Centre, Private Bag 92019, Auckland 1142, New Zealand Ph: 64 9 373-7599 x81928 http://www.library.auckland.ac.nz http://www.library.auckland.ac.nz/ / From: Stan Orlov [mailto:stan.or...@msvu.ca] Sent: Wednesday, 1 April 2009 1:45 p.m. To: Dspace Tech Subject: [Dspace-tech] Internal System Error while re-requesting password Greetings! I have an e-person registered with my DSpace (1.5.1 on Win 2003). When I enter his email, say, john@msvu.ca, at http://localhost:8080/jspui/forgot and click on the I forgot my password button, I have an error: Internal System Error. The system has experienced an internal error. From what I saw in previous postings about the similar error, I understand that it should be related to email. I made sure that my email address is entered in every email field in dspace.cfg and restarted Tomcat, but the error persists. I am including below the excerpt from dspace.log. Should I contact our IT people to maybe ask for username and password for the SMTP server or is there something I should be doing at my end? Cheers, Stanislav Orlov 2009-03-31 21:31:37,939 INFO org.dspace.app.webui.servlet.RegisterServlet @ anonymous:session_id=F8DBB055825157747D8B8508427624FF:ip_addr=127.0.0.1: error_emailing:email=john@msvu.ca javax.mail.MessagingException: Could not connect to SMTP host: mail.msvu.ca, port: 25; nested exception is: java.net.ConnectException: Connection refused: connect at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1282) at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:370) at javax.mail.Service.connect(Service.java:275) at javax.mail.Service.connect(Service.java:156) at javax.mail.Service.connect(Service.java:105) at javax.mail.Transport.send0(Transport.java:168) at javax.mail.Transport.send(Transport.java:98) at org.dspace.core.Email.send(Email.java:362) at org.dspace.eperson.AccountManager.sendEmail(AccountManager.java:296) at org.dspace.eperson.AccountManager.sendInfo(AccountManager.java:256) at org.dspace.eperson.AccountManager.sendForgotPasswordInfo(AccountManager. java:121) at org.dspace.app.webui.servlet.RegisterServlet.processEnterEmail(RegisterS ervlet.java:399) at org.dspace.app.webui.servlet.RegisterServlet.doDSPost(RegisterServlet.ja va:202) at org.dspace.app.webui.servlet.DSpaceServlet.processRequest(DSpaceServlet. java:147) at org.dspace.app.webui.servlet.DSpaceServlet.doPost(DSpaceServlet.java:105 ) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica tionFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt erChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValv e.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValv e.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java :128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java :102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve. java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:2 86) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:84 5) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process( Http11Protocol.java:583) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447) at java.lang.Thread.run(Unknown Source) Caused by: java.net.ConnectException: Connection refused: connect at java.net.PlainSocketImpl.socketConnect(Native Method) at java.net.PlainSocketImpl.doConnect(Unknown Source) at java.net.PlainSocketImpl.connectToAddress(Unknown Source) at java.net.PlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:232) at com.sun.mail.util.SocketFetcher.getSocket(SocketFetcher.java:189) at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1250) -- ___ DSpace-tech mailing list DSpace-tech@lists.sourceforge.net https://lists.sourceforge.net
Re: [Dspace-tech] Internal System Error while re-requesting password
Thank you for the advice, Stuart. I've tried it with serf.msvu.ca but no joy (same error). Will bug my IT folks and make sure SMTP is working from the DSpace box. Cheers, Stan On Tue, Mar 31, 2009 at 10:21 PM, Stuart Lewis s.le...@auckland.ac.nzwrote: Hi Stan, The stack trace indicates that DSpace is unable to connect to mail.msvu.ca. Your IT people should be able to tell you the correct mail server to connect to. (Have you tried serf.msvu.ca as this seems to be a MSVU SMTP server that I can connect to?) Cheers, Stuart Lewis Digital Services Programmer Te Tumu Herenga The University of Auckland Library Auckland Mail Centre, Private Bag 92019, Auckland 1142, New Zealand Ph: 64 9 373-7599 x81928 *http://www.library.auckland.ac.nz/* *From:* Stan Orlov [mailto:stan.or...@msvu.ca] *Sent:* Wednesday, 1 April 2009 1:45 p.m. *To:* Dspace Tech *Subject:* [Dspace-tech] Internal System Error while re-requesting password Greetings! I have an e-person registered with my DSpace (1.5.1 on Win 2003). When I enter his email, say, john@msvu.ca, at http://localhost:8080/jspui/forgot and click on the I forgot my password button, I have an error: Internal System Error. The system has experienced an internal error. From what I saw in previous postings about the similar error, I understand that it should be related to email. I made sure that my email address is entered in every email field in dspace.cfg and restarted Tomcat, but the error persists. I am including below the excerpt from dspace.log. Should I contact our IT people to maybe ask for username and password for the SMTP server or is there something I should be doing at my end? Cheers, Stanislav Orlov 2009-03-31 21:31:37,939 INFO org.dspace.app.webui.servlet.RegisterServlet @ anonymous:session_id=F8DBB055825157747D8B8508427624FF:ip_addr=127.0.01:error_emailing:email= john@msvu.ca javax.mail.MessagingException: Could not connect to SMTP host: mail.msvu.ca, port: 25; nested exception is: java.net.ConnectException: Connection refused: connect at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:1282) at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:370) at javax.mail.Service.connect(Service.java:275) at javax.mail.Service.connect(Service.java:156) at javax.mail.Service.connect(Service.java:105) at javax.mail.Transport.send0(Transport.java:168) at javax.mail.Transport.send(Transport.java:98) at org.dspace.core.Email.send(Email.java:362) at org.dspace.eperson.AccountManager.sendEmail(AccountManager.java:296) at org.dspace.eperson.AccountManager.sendInfo(AccountManager.java:256) at org.dspace.eperson.AccountManager.sendForgotPasswordInfo(AccountManager.java:121) at org.dspace.app.webui.servlet.RegisterServlet.processEnterEmail(RegisterServlet.java:399) at org.dspace.app.webui.servlet.RegisterServlet.doDSPost(RegisterServlet.java:202) at org.dspace.app.webui.servlet.DSpaceServlet.processRequest(DSpaceServlet.java:147) at org.dspace.app.webui.servlet.DSpaceServlet.doPost(DSpaceServlet.java:105) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValvejava:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValvejava:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286) at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845) at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583) at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447) at java.lang.Thread.run(Unknown Source) Caused by: java.net.ConnectException: Connection refused: connect at java.net.PlainSocketImpl.socketConnect(Native Method) at java.net.PlainSocketImpl.doConnect(Unknown Source) at java.net.PlainSocketImpl.connectToAddress(Unknown Source) at java.net.PlainSocketImpl.connect(Unknown Source) at java.net.SocksSocketImpl.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at java.net.Socket.connect(Unknown Source) at com.sun.mail.util.SocketFetcher.createSocket(SocketFetcher.java:232) at com.sun.mail.util.SocketFetcher.getSocket
