Hi,
You are right - this is error is due to you not having your email settings configured yet. The collection you are depositing into has a workflow assigned to it. As the submission completes, DSpace is trying (but failing) to send the emails to the members of the workflow to tell them that they have a new task to perform. If you set up your email settings it should then work. (If you try submitting to a collection without a workflow, you'll also see a similar error as DSpace will try to send an email to the submitter telling them that the submission has been successful.) Thanks, Stuart Lewis Digital Services Programmer Te Tumu Herenga The University of Auckland Library Auckland Mail Centre, Private Bag 92019, Auckland 1142, New Zealand Ph: 64 9 373-7599 x81928 http://www.library.auckland.ac.nz <http://www.library.auckland.ac.nz/> / From: Ma, Wenling [mailto:m...@sacredheart.edu] Sent: Saturday, 28 March 2009 4:18 a.m. To: 'dspace-tech@lists.sourceforge.net' Subject: [Dspace-tech] internal system error occurs while submitting an itemfor collection Hello everyone, I have successfully installed DSpace(version dspace-1.5.1, PostgreSQL8.3, apache-ant-1.7.1, apache-maven-2.0.10, apache-tomcat-6.0.18). But I could NOT complete submissions. The problem occurs while submitting an item for the collection. At the last step, once pressing "I grant the License", Internal System error, "The system has experienced an internal error. Please try to do what you were doing again, and if the problem persists, please contact us so we can fix the problem", always shows up. The log file for dspace is as fellowing: Something should be mentioned here. In the dspace.cfg file, email settings were all comment out. That means email settings were not set up at all. Could it be the factor? 03-13 11:11:04,505 ERROR org.dspace.app.webui.servlet.SubmissionController @ Error loading step class'org.dspace.submit.step.CompleteStep': java.lang.NullPointerException at java.util.Hashtable.put(Unknown Source) at org.dspace.core.Email.send(Email.java:267) at org.dspace.workflow.WorkflowManager.notifyGroupOfTask(WorkflowManager.ja va:898) at org.dspace.workflow.WorkflowManager.doState(WorkflowManager.java:551) at org.dspace.workflow.WorkflowManager.doState(WorkflowManager.java:516) at org.dspace.workflow.WorkflowManager.start(WorkflowManager.java:201) at org.dspace.submit.step.CompleteStep.doProcessing(CompleteStep.java:115) at org.dspace.app.webui.submit.JSPStepManager.doStepStart(JSPStepManager.ja va:331) at org.dspace.app.webui.submit.JSPStepManager.processStep(JSPStepManager.ja va:278) at org.dspace.app.webui.servlet.SubmissionController.doStep(SubmissionContr oller.java:404) at org.dspace.app.webui.servlet.SubmissionController.doNextStep(SubmissionC ontroller.java:474) at org.dspace.app.webui.servlet.SubmissionController.doStep(SubmissionContr oller.java:420) at org.dspace.app.webui.servlet.SubmissionController.doDSPost(SubmissionCon troller.java:342) at org.dspace.app.webui.servlet.DSpaceServlet.processRequest(DSpaceServlet. java:147) at org.dspace.app.webui.servlet.DSpaceServlet.doPost(DSpaceServlet.java:105 ) at javax.servlet.http.HttpServlet.service(HttpServlet.java:637) at javax.servlet.http.HttpServlet.service(HttpServlet.java:717) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica tionFilterChain.java:290) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt erChain.java:206) at org.dspace.app.webui.filter.RegisteredOnlyFilter.doFilter(RegisteredOnly Filter.java:98) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Applica tionFilterChain.java:235) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilt erChain.java:206) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValv e.java:233) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValv e.java:191) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java :128) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java :102) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve. java:109) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:2 86) at org.apache.coyote.http11.Http11AprProcessor.process(Http11AprProcessor.j ava:857) at org.apache.coyote.http11.Http11AprProtocol$Http11ConnectionHandler.proce ss(Http11AprProtocol.java:565) at org.apache.tomcat.util.net.AprEndpoint$Worker.run(AprEndpoint.java:1509) at java.lang.Thread.run(Unknown Source) The following is the email settings in dspace.cfg file ##### Email settings ###### # SMTP mail server # mail.server=smtp.myu.edu # SMTP mail server authentication username and password (if required) # mail.server.username = myusername # mail.server.password = mypassword # SMTP mail server alternate port (defaults to 25) # mail.server.port = 25 # From address for mail # mail.from.address = dspace-nore...@myu.edu # Currently limited to one recipient! # feedback.recipient = dspace-h...@myu.edu # General site administration (Webmaster) e-mail # mail.admin = dspace-h...@myu.edu # Recipient for server errors and alerts # alert.recipient = email-address-here # Recipient for new user registration emails # registration.notify = email-address-here # Set the default mail character set. This may be over ridden by providing a line # inside the email template "charset: <encoding>", otherwise this default is used. #mail.charset = UTF8 Please help me solve this problem. Your effort is greatly appreciated. And Thank you in advance. Wenling Ma Sacred Heart University m...@sacredheart.edu
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