[Ekiga-list] Registration and set-up should be more intuitive...
While I agree, it's not that difficult to understand - a friend and I both had exactly the same problems setting things up. After you go through the installation process, you kind of assume that you are getting registered, unless you read the small print carefully. It would be nice if it was really clear that you are giving the information to connect to an existing account, and not registering a new one. I know it's there, but it should be shorter and clearer. Most people don't read those things, and very likely you won't either. You assume certain things. When I get asked for my full name, then username and password - I assume I'm getting registered. Because I have never encountered a log-in so far that asked me for anything besides Username and Password. I wouldn't even point that out if my friend didn't fall for the same fallacy a day later. I would suggest a short line like If you do NOT have an Ekiga Account yet, click HERE to register Above the fields where you enter your user information. Secondly, I believe I had to go into the Account settings to adjust the settings after registration. They weren't set correctly by the druid. And If someone, like me, never used SIP VOIP services, you cannot possibly know what a Registrar Is supposed to be. After you have registered it should say clearly what goes where in the account settings. I am usually not nearly as picky with any other program, but since the purpose of this program is to communicate with people, I want to be able to tell my friends to install and register, without having to provide them with the necessary information about SIP services. Also, a test call should be implemented. I've read on a couple of sites I've tried the ekiga test call... But I couldn't find the address. Anyway, it should be in the contacts by default. It's rather tedious to find out if the audio settings are correct by calling someone. I know this is a lot of criticism for one post. Please don't take it the wrong way. I'm very excited that there is a native VOIP client for gnome, and I had less trouble with it so far then I did with Open Wengo. But the points I've listed are really mundane, and would make a big difference in my opinion. thanks for your time, Roman A. ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Registration and set-up should be more intuitive...
Le mardi 24 juillet 2007 à 21:16 +0200, Roman Antensteiner a écrit : While I agree, it's not that difficult to understand - a friend and I both had exactly the same problems setting things up. After you go through the installation process, you kind of assume that you are getting registered, unless you read the small print carefully. It would be nice if it was really clear that you are giving the information to connect to an existing account, and not registering a new one. I know it's there, but it should be shorter and clearer. Most people don't read those things, and very likely you won't either. You assume certain things. When I get asked for my full name, then username and password - I assume I'm getting registered. Because I have never encountered a log-in so far that asked me for anything besides Username and Password. I wouldn't even point that out if my friend didn't fall for the same fallacy a day later. I would suggest a short line like If you do NOT have an Ekiga Account yet, click HERE to register Above the fields where you enter your user information. Secondly, I believe I had to go into the Account settings to adjust the settings after registration. They weren't set correctly by the druid. And If someone, like me, never used SIP VOIP services, you cannot possibly know what a Registrar Is supposed to be. After you have registered it should say clearly what goes where in the account settings. For the 3.0 version registration will do in Ekiga. No more web interface necessary. I am usually not nearly as picky with any other program, but since the purpose of this program is to communicate with people, I want to be able to tell my friends to install and register, without having to provide them with the necessary information about SIP services. Also, a test call should be implemented. I've read on a couple of sites I've tried the ekiga test call... But I couldn't find the address. Anyway, it should be in the contacts by default. It's rather tedious to find out if the audio settings are correct by calling someone. The test number is sip:[EMAIL PROTECTED] I hope it will be integrated into Ekiga too. Your suggestion seems a good idea to me. Regards, Yannick I know this is a lot of criticism for one post. Please don't take it the wrong way. I'm very excited that there is a native VOIP client for gnome, and I had less trouble with it so far then I did with Open Wengo. But the points I've listed are really mundane, and would make a big difference in my opinion. thanks for your time, Roman A. ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list -- Me joindre en téléphonie IP / vidéoconférence ? sip:[EMAIL PROTECTED] Logiciel de VoIP Ekiga : http://www.ekiga.org http://wiki.ekiga.org/index.php/Which_programs_work_with_Ekiga_%3F ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
Re: [Ekiga-list] Registration and set-up should be more intuitive...
On Tue, 24 Jul 2007 21:16:19 +0200 Roman Antensteiner [EMAIL PROTECTED] wrote: Secondly, I believe I had to go into the Account settings to adjust the settings after registration. They weren't set correctly by the druid. And If someone, like me, never used SIP VOIP services, you cannot possibly know what a Registrar Is supposed to be. That's a very big problem, indeed. Every SIP provider gives different names to these values. Registrar, SIP Server, SIP Service, SIP Machine (seen so far). If you take other words, then the problem will be the same, just under another name. I remember there was a Bugzilla entry about that, I just can't find it. J. signature.asc Description: PGP signature ___ ekiga-list mailing list ekiga-list@gnome.org http://mail.gnome.org/mailman/listinfo/ekiga-list
