Re: [Elecraft] Are Elecraft accepting return to Manufacturer for repairs yet
I returned my KIO3A module for repair of the digital I/F board. It arrived Sept. 30 and I just received word that the board will have to be replaced. They are awaiting a run of new boards. My original est. was 15-20 days (its now 28) and am hoping I can have it back in time to participate in Nov. 28 ARRL EME Contest. I operate JT65B and need the interface for that. Tim.On October 5th I requested an RMA to return my K3s for repair.They sent me an RMA on the 15th of October.I got an email today stating that they have received my K3s.Estimating 15 to 20 work days for repair.Hope this helpsMikeKC8WHSent from my Verizon, Samsung Galaxy smartphone 73, Ed - KL7UW http://www.kl7uw.com Dubus-NA Business mail: dubus...@gmail.com __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] Are Elecraft accepting return to Manufacturer for repairs yet ?
Hi Tim, Yep, they are accepting repairs. Sent one of my K3's for repair and a full checkout They added some mods. Happy with the fix, turn and price. N2TK, Tony -Original Message- From: elecraft-boun...@mailman.qth.net On Behalf Of a4...@sy-edm.com Sent: Monday, October 26, 2020 8:57 PM To: elecraft@mailman.qth.net Subject: [Elecraft] Are Elecraft accepting return to Manufacturer for repairs yet ? Whilst I have read that California has been devastated by the horrific fires, and the world seems a little doomed with CV-19; There has also been signs of life within the Elecraft mother-ship, with K4 development. I am glad to see there is some progress for Elecraft, but as I am sitting So what is the current status of returning failed receiver back to Elecraft for repair - I have a dead KX3 - which was waiting the generation of a RSA since 21st May 2020…. ?? I am sure that I am not the only person with equipment waiting return. Thanks Tim __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to tony@verizon.net __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] Are Elecraft accepting return to Manufacturer for repairs yet ?
Hi Tim, We’re still here and have been back accepting and repairing RSAs for many months. Elecraft is in good shape - Fortunately the fires were never close to the factory, which is not in a forested area. I apologize for any confusion with your repair request in May Apparently there was a miscommunication on your request. I’m forwarding your email directy to our support team and they should be in contact with you tomorrow (Tuesday). 73, Eric elecraft.com --- Sent from my iPhone 6S > On Oct 26, 2020, at 6:04 PM, Wayne Burdick wrote: > > ? > Tnx > W > > >> Begin forwarded message: >> >> From: "a4...@sy-edm.com" >> Subject: [Elecraft] Are Elecraft accepting return to Manufacturer for >> repairs yet ? >> Date: October 26, 2020 at 5:57:12 PM PDT >> To: "elecraft@mailman.qth.net" >> >> Whilst I have read that California has been devastated by the horrific >> fires, and the world seems a little doomed with CV-19; There has also been >> signs of life within the Elecraft mother-ship, with K4 development. I am >> glad to see there is some progress for Elecraft, but as I am sitting >> >> So what is the current status of returning failed receiver back to Elecraft >> for repair - I have a dead KX3 - which was waiting the generation of a RSA >> since 21st May 2020…. ?? >> >> I am sure that I am not the only person with equipment waiting return. >> >> Thanks >> >>Tim >> >> __ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft >> Help: http://mailman.qth.net/mmfaq.htm >> Post: mailto:Elecraft@mailman.qth.net >> >> This list hosted by: http://www.qsl.net >> Please help support this email list: http://www.qsl.net/donate.html >> Message delivered to n...@elecraft.com > __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] Are Elecraft accepting return to Manufacturer for repairs yet ?
Tim.On October 5th I requested an RMA to return my K3s for repair.They sent me an RMA on the 15th of October.I got an email today stating that they have received my K3s.Estimating 15 to 20 work days for repair.Hope this helpsMikeKC8WHSent from my Verizon, Samsung Galaxy smartphone Original message From: a4...@sy-edm.com Date: 10/26/20 8:58 PM (GMT-05:00) To: elecraft@mailman.qth.net Subject: [Elecraft] Are Elecraft accepting return to Manufacturer for repairs yet ? Whilst I have read that California has been devastated by the horrific fires, and the world seems a little doomed with CV-19; There has also been signs of life within the Elecraft mother-ship, with K4 development. I am glad to see there is some progress for Elecraft, but as I am sitting So what is the current status of returning failed receiver back to Elecraft for repair - I have a dead KX3 - which was waiting the generation of a RSA since 21st May 2020…. ??I am sure that I am not the only person with equipment waiting return.Thanks Tim __Elecraft mailing listHome: http://mailman.qth.net/mailman/listinfo/elecraftHelp: http://mailman.qth.net/mmfaq.htmPost: mailto:elecr...@mailman.qth.netThis list hosted by: http://www.qsl.netPlease help support this email list: http://www.qsl.net/donate.htmlMessage delivered to kc8wh...@gmail.com __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] Are Elecraft accepting return to Manufacturer for repairs yet ?
They just accepted my K3 for repair W5sum Sent from my iPhone > On Oct 26, 2020, at 7:57 PM, "a4...@sy-edm.com" wrote: > > Whilst I have read that California has been devastated by the horrific > fires, and the world seems a little doomed with CV-19; There has also been > signs of life within the Elecraft mother-ship, with K4 development. I am glad > to see there is some progress for Elecraft, but as I am sitting > > So what is the current status of returning failed receiver back to Elecraft > for repair - I have a dead KX3 - which was waiting the generation of a RSA > since 21st May 2020…. ?? > > I am sure that I am not the only person with equipment waiting return. > > Thanks > >Tim > > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to w5...@comcast.net __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
[Elecraft] Are Elecraft accepting return to Manufacturer for repairs yet ?
Whilst I have read that California has been devastated by the horrific fires, and the world seems a little doomed with CV-19; There has also been signs of life within the Elecraft mother-ship, with K4 development. I am glad to see there is some progress for Elecraft, but as I am sitting So what is the current status of returning failed receiver back to Elecraft for repair - I have a dead KX3 - which was waiting the generation of a RSA since 21st May 2020…. ?? I am sure that I am not the only person with equipment waiting return. Thanks Tim __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com