Re: [Elecraft] K3 Repair Turn around Time

[Don Wilhelm]

Bruce,

The actual repairs do not take that long - figure a day for the actual 
repair on most cases.  The real question is just how soon can a 
technician get to a particular repair.


I work on the legacy gear for Elecraft (K2, K1, KX1, XV series 
transverters) and the total turnaround time depends on how much backlog 
I have stacked up.  I do all work on a first in, first out basis 
depending on when the radio arrives here.

My personal backlog varies from 1 week to 3 weeks.

The work queue at Elecraft for the K3/K3S, KX3 is similar, and I believe 
is handled in the same way - first in, first out.


The RSA forms currently being issued by Elecraft state a 3 week 
turnaround time.  In some cases, it can be shorter, but normally not 
longer that that 3 weeks unless highly unusual situations exist.


73,
Don W3FPR

On 2/20/2016 8:56 PM, Bruce Osterberg wrote:
Hello: Curious about the turn around time for a K3 sent into Elecraft 
for Repair?


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Re: [Elecraft] K3 Repair Turn around Time

[Gerald Manthey]

Bruce
Depends on time to trouble shoot and others ahead. But I can tell you from 
experience, they fix them like they were brand new again. I sent mine in and 
wow. I had had it back in a reasonable amount to time and having been burned in 
again and it came back like new and not a issue. 
Great people working for this great company.  
Hope that helps. 
73 Gerald KC6CNN


> On Feb 20, 2016, at 7:56 PM, Bruce Osterberg  wrote:
> 
> Hello:  Curious about the turn around time for a K3 sent into Elecraft for 
> Repair?
> 
> Bruce N9BX 73
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[Elecraft] K3 Repair Turn around Time

[Bruce Osterberg]

Hello:  Curious about the turn around time for a K3 sent into Elecraft 
for Repair?


Bruce N9BX 73
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