Re: [Elecraft] Repair service
A few weeks ago I called the main number and received a return auth number for my KPA1500. I packed the amp and shipped it UPS. I received a confirmation from Elecraft when it arrived on April 2nd. 73, Bill WE5P Comfortably Numb > On Apr 11, 2021, at 11:02, Peter Reinzuch via Elecraft > wrote: > > My Panadapter has quit working. When I press the power switch I get a > white screen briefly it says : > > P3 Boot Loader > Checksum TEST > > Then screen blanks out. > I have tried rebooting by holding power switch while I plug the power cord > back in. No luck! > Any suggestions ? > I have filled out the request online to get a ticket to send it in for > repair no reply. ? Who should I try and contact to see if I can get it > working . > 73 Peter VE7REZ > > > > > > > Sent from my iPhone > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to weave...@usermail.com __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] Repair service
Good luck. I filled one of those out two weeks ago for my K3 and never got a reply. Have left phone messages and nothing. Their once incredible service is sadly amiss Ronnie W5SUM Sent from my iPhone > On Apr 11, 2021, at 10:01 AM, Peter Reinzuch via Elecraft > wrote: > > My Panadapter has quit working. When I press the power switch I get a > white screen briefly it says : > > P3 Boot Loader > Checksum TEST > > Then screen blanks out. > I have tried rebooting by holding power switch while I plug the power cord > back in. No luck! > Any suggestions ? > I have filled out the request online to get a ticket to send it in for > repair no reply. ? Who should I try and contact to see if I can get it > working . > 73 Peter VE7REZ > > > > > > > Sent from my iPhone > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to w5...@comcast.net __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
[Elecraft] Repair service
My Panadapter has quit working. When I press the power switch I get a white screen briefly it says : P3 Boot Loader Checksum TEST Then screen blanks out. I have tried rebooting by holding power switch while I plug the power cord back in. No luck! Any suggestions ? I have filled out the request online to get a ticket to send it in for repair no reply. ? Who should I try and contact to see if I can get it working . 73 Peter VE7REZ Sent from my iPhone __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] Repair Service
It's part of the blessings and curses of doing business in California Sent from Yahoo Mail on Android On Fri, Apr 9, 2021 at 7:46 PM, Dave Cole wrote: Here is another data point on this issue: https://www.thestreet.com/investing/chip-prices-spiking-high-demand-and-supply-chain-disruptions 73, and thanks, Dave (NK7Z) https://www.nk7z.net ARRL Volunteer Examiner ARRL Technical Specialist, RFI ARRL Asst. Director, NW Division, Technical Resources On 4/9/21 1:01 PM, Julia Tuttle wrote: > Thank you for sharing that -- it's actually really useful context for the > industry as a whole. > > I am so looking forward to things getting better. > > On Fri, Apr 9, 2021, 15:58 Eric Linxweiler [W7FCL] > wrote: > >> I'd suggest this isn't an Elecraft problem alone. CA is in the middle of >> COVID in a bad way. I sent a mobile rig to Yaesu in Los Angeles, and it >> took four months to get it back. I couldn't get a single status update via >> email or calls, and didn't know if the radio was going to be repaired or >> not - until UPS delivered it to my house. Evidently all incoming shipments >> are quarantined for a period of time, then also most of the normal in >> office staff are working remote. >> >> >> >> On Fri, Apr 9, 2021 at 9:39 AM k2vjk wrote: >> >>> Is Elecraft having a problem with its repair service? My radio was >>> accepted on February 2, 2021, and I was quoted a 20 working day turn >>> around. It is now April 9, 2021, and they will not answer emails, or >>> telephone calls. My stress level has gone from disappointed to >> disgusted. I >>> am starting to worry if I will ever see my K3S again! Can anyone suggest >> a >>> course of action? >>> >>> Sent from Mail for Windows 10 >>> >>> >>> >>> -- >>> This email has been checked for viruses by AVG. >>> https://www.avg.com >>> __ >>> Elecraft mailing list >>> Home: http://mailman.qth.net/mailman/listinfo/elecraft >>> Help: http://mailman.qth.net/mmfaq.htm >>> Post: mailto:Elecraft@mailman.qth.net >>> >>> This list hosted by: http://www.qsl.net >>> Please help support this email list: http://www.qsl.net/donate.html >>> Message delivered to w7...@westseattlearc.org >>> >> __ >> Elecraft mailing list >> Home: http://mailman.qth.net/mailman/listinfo/elecraft >> Help: http://mailman.qth.net/mmfaq.htm >> Post: mailto:Elecraft@mailman.qth.net >> >> This list hosted by: http://www.qsl.net >> Please help support this email list: http://www.qsl.net/donate.html >> Message delivered to ju...@juliatuttle.net >> > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to d...@nk7z.net > __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to don_roberts2...@yahoo.com __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] Repair Service
Here is another data point on this issue: https://www.thestreet.com/investing/chip-prices-spiking-high-demand-and-supply-chain-disruptions 73, and thanks, Dave (NK7Z) https://www.nk7z.net ARRL Volunteer Examiner ARRL Technical Specialist, RFI ARRL Asst. Director, NW Division, Technical Resources On 4/9/21 1:01 PM, Julia Tuttle wrote: Thank you for sharing that -- it's actually really useful context for the industry as a whole. I am so looking forward to things getting better. On Fri, Apr 9, 2021, 15:58 Eric Linxweiler [W7FCL] wrote: I'd suggest this isn't an Elecraft problem alone. CA is in the middle of COVID in a bad way. I sent a mobile rig to Yaesu in Los Angeles, and it took four months to get it back. I couldn't get a single status update via email or calls, and didn't know if the radio was going to be repaired or not - until UPS delivered it to my house. Evidently all incoming shipments are quarantined for a period of time, then also most of the normal in office staff are working remote. On Fri, Apr 9, 2021 at 9:39 AM k2vjk wrote: Is Elecraft having a problem with its repair service? My radio was accepted on February 2, 2021, and I was quoted a 20 working day turn around. It is now April 9, 2021, and they will not answer emails, or telephone calls. My stress level has gone from disappointed to disgusted. I am starting to worry if I will ever see my K3S again! Can anyone suggest a course of action? Sent from Mail for Windows 10 -- This email has been checked for viruses by AVG. https://www.avg.com __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to w7...@westseattlearc.org __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to ju...@juliatuttle.net __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to d...@nk7z.net __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] Repair Service
Thank you for sharing that -- it's actually really useful context for the industry as a whole. I am so looking forward to things getting better. On Fri, Apr 9, 2021, 15:58 Eric Linxweiler [W7FCL] wrote: > I'd suggest this isn't an Elecraft problem alone. CA is in the middle of > COVID in a bad way. I sent a mobile rig to Yaesu in Los Angeles, and it > took four months to get it back. I couldn't get a single status update via > email or calls, and didn't know if the radio was going to be repaired or > not - until UPS delivered it to my house. Evidently all incoming shipments > are quarantined for a period of time, then also most of the normal in > office staff are working remote. > > > > On Fri, Apr 9, 2021 at 9:39 AM k2vjk wrote: > > > Is Elecraft having a problem with its repair service? My radio was > > accepted on February 2, 2021, and I was quoted a 20 working day turn > > around. It is now April 9, 2021, and they will not answer emails, or > > telephone calls. My stress level has gone from disappointed to > disgusted. I > > am starting to worry if I will ever see my K3S again! Can anyone suggest > a > > course of action? > > > > Sent from Mail for Windows 10 > > > > > > > > -- > > This email has been checked for viruses by AVG. > > https://www.avg.com > > __ > > Elecraft mailing list > > Home: http://mailman.qth.net/mailman/listinfo/elecraft > > Help: http://mailman.qth.net/mmfaq.htm > > Post: mailto:Elecraft@mailman.qth.net > > > > This list hosted by: http://www.qsl.net > > Please help support this email list: http://www.qsl.net/donate.html > > Message delivered to w7...@westseattlearc.org > > > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to ju...@juliatuttle.net > __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] Repair Service
I'd suggest this isn't an Elecraft problem alone. CA is in the middle of COVID in a bad way. I sent a mobile rig to Yaesu in Los Angeles, and it took four months to get it back. I couldn't get a single status update via email or calls, and didn't know if the radio was going to be repaired or not - until UPS delivered it to my house. Evidently all incoming shipments are quarantined for a period of time, then also most of the normal in office staff are working remote. On Fri, Apr 9, 2021 at 9:39 AM k2vjk wrote: > Is Elecraft having a problem with its repair service? My radio was > accepted on February 2, 2021, and I was quoted a 20 working day turn > around. It is now April 9, 2021, and they will not answer emails, or > telephone calls. My stress level has gone from disappointed to disgusted. I > am starting to worry if I will ever see my K3S again! Can anyone suggest a > course of action? > > Sent from Mail for Windows 10 > > > > -- > This email has been checked for viruses by AVG. > https://www.avg.com > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to w7...@westseattlearc.org > __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
Re: [Elecraft] Repair Service
K2vjk If you want to drive up to the Adirondacks, I'll loan you a radio. 73 Dean K2WW On Fri, Apr 9, 2021, 12:39 k2vjk wrote: > Is Elecraft having a problem with its repair service? My radio was > accepted on February 2, 2021, and I was quoted a 20 working day turn > around. It is now April 9, 2021, and they will not answer emails, or > telephone calls. My stress level has gone from disappointed to disgusted. I > am starting to worry if I will ever see my K3S again! Can anyone suggest a > course of action? > > Sent from Mail for Windows 10 > > > > -- > This email has been checked for viruses by AVG. > https://www.avg.com > __ > Elecraft mailing list > Home: http://mailman.qth.net/mailman/listinfo/elecraft > Help: http://mailman.qth.net/mmfaq.htm > Post: mailto:Elecraft@mailman.qth.net > > This list hosted by: http://www.qsl.net > Please help support this email list: http://www.qsl.net/donate.html > Message delivered to dean.k...@gmail.com > __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
[Elecraft] Repair Service
My update/repair took 4 months (June-October) end of last year, All of which I could done myself except for lack of alignment procedures, parts, proper rework, and test equipment. Ben W4SC Sent from Mail for Windows 10 __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
[Elecraft] Repair Service
Is Elecraft having a problem with its repair service? My radio was accepted on February 2, 2021, and I was quoted a 20 working day turn around. It is now April 9, 2021, and they will not answer emails, or telephone calls. My stress level has gone from disappointed to disgusted. I am starting to worry if I will ever see my K3S again! Can anyone suggest a course of action? Sent from Mail for Windows 10 -- This email has been checked for viruses by AVG. https://www.avg.com __ Elecraft mailing list Home: http://mailman.qth.net/mailman/listinfo/elecraft Help: http://mailman.qth.net/mmfaq.htm Post: mailto:Elecraft@mailman.qth.net This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html Message delivered to arch...@mail-archive.com
