Re: [Mozilla Enterprise] policies.json file deleting upon firefox upgrade

2018-10-30 Thread Philipp Madersbacher
In Firefox 60 ESR it looks like the same result can be achieved as well
though slightly different according to the documentation (with the help of
an ini file):
https://dxr.mozilla.org/mozilla-esr60/source/browser/installer/windows/docs/FullConfig.rst

Best regards
philipp

Am Di., 30. Okt. 2018 um 22:45 Uhr schrieb Alex (US), Nicole L <
nicole.l.a...@boeing.com>:

> It looks like the /RemoveDistributionDir=false isn’t valid for 60 ESR
> according to
> https://firefox-source-docs.mozilla.org/browser/installer/windows/installer/FullConfig.html
>
>
>
> Is there any plans to include it in 60 ESR?
>
>
>
> Nikki Alex
>
>
>
> *From:* Enterprise [mailto:enterprise-boun...@mozilla.org] *On Behalf Of 
> *Felipe
> Gomes
> *Sent:* Monday, October 29, 2018 2:38 PM
> *To:* philipp.madersbac...@gmail.com
> *Cc:* Mozilla.org ; Hoang (US), Victor T <
> victor.t.ho...@boeing.com>
> *Subject:* Re: [Mozilla Enterprise] policies.json file deleting upon
> firefox upgrade
>
>
>
> We investigated this issue on bugzilla:
> https://bugzilla.mozilla.org/show_bug.cgi?id=1502188
>
>
>
> The conclusion there was that these reports were probably using setup.exe
> to update Firefox. In short, if Firefox updates itself, it keeps the
> distribution dir.  If someone uses setup.exe to install a new version,
> that's called a "pave-over" install that deletes that dir.
>
>
>
> However, this is just the default behavior, and setup.exe has a
> command-line flag for this: /RemoveDistributionDir=false
>
>
>
> I'm waiting for Victor to confirm in the bug if that's what was happening.
>
>
>
> Hope that helps!
>
> Felipe
>
>
>
> (Does someone want to post this information to the SUMO request mentioned
> by Philipp?)
>
>
>
> On Thu, Oct 25, 2018 at 12:24 PM Philipp Madersbacher <
> philipp.madersbac...@gmail.com> wrote:
>
> Hi, there was this recent similar support request, so it may well be a
> general issue: https://support.mozilla.org/en-US/questions/1237979
>
> Would you mind getting a bug report on file for this through
> https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox=Enterprise%20Policies
> ?
>
>
>
> Thank you!
>
>
>
> Am Do., 25. Okt. 2018 um 17:09 Uhr schrieb Hoang (US), Victor T <
> victor.t.ho...@boeing.com>:
>
> Hello,
>
>
>
> Has anyone else noticed or experienced an occurrence where updating
> Firefox deletes the policies.json file from the distributions directory (in
> the Program Files\Mozilla Firefox\distribution\policies.json)?
>
>
>
> I’ve recently been testing this out by manually adding the policies.json
> file into version 60.2 and updating to 60.3 but when I check in C:\Program
> Files\Mozilla Firefox\distribution\policies.json, it disappears and I need
> to put it back in manually. On a side note, I’ve tested to see whether or
> not the same issue occurs upgrading from 52.8 to 60.2 and it seems to exist
> as well.
>
>
>
> Is this behavior abnormal? If not then is there a way around this to have
> the policies.json stay on the browser?
>
>
>
> Thanks,
>
> Victor
>
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Re: [Mozilla Enterprise] policies.json file deleting upon firefox upgrade

2018-10-30 Thread Alex (US), Nicole L
It looks like the /RemoveDistributionDir=false isn’t valid for 60 ESR according 
to 
https://firefox-source-docs.mozilla.org/browser/installer/windows/installer/FullConfig.html

Is there any plans to include it in 60 ESR?

Nikki Alex

From: Enterprise [mailto:enterprise-boun...@mozilla.org] On Behalf Of Felipe 
Gomes
Sent: Monday, October 29, 2018 2:38 PM
To: philipp.madersbac...@gmail.com
Cc: Mozilla.org ; Hoang (US), Victor T 

Subject: Re: [Mozilla Enterprise] policies.json file deleting upon firefox 
upgrade

We investigated this issue on bugzilla: 
https://bugzilla.mozilla.org/show_bug.cgi?id=1502188

The conclusion there was that these reports were probably using setup.exe to 
update Firefox. In short, if Firefox updates itself, it keeps the distribution 
dir.  If someone uses setup.exe to install a new version, that's called a 
"pave-over" install that deletes that dir.

However, this is just the default behavior, and setup.exe has a command-line 
flag for this: /RemoveDistributionDir=false

I'm waiting for Victor to confirm in the bug if that's what was happening.

Hope that helps!
Felipe

(Does someone want to post this information to the SUMO request mentioned by 
Philipp?)

On Thu, Oct 25, 2018 at 12:24 PM Philipp Madersbacher 
mailto:philipp.madersbac...@gmail.com>> wrote:
Hi, there was this recent similar support request, so it may well be a general 
issue: https://support.mozilla.org/en-US/questions/1237979
Would you mind getting a bug report on file for this through 
https://bugzilla.mozilla.org/enter_bug.cgi?product=Firefox=Enterprise%20Policies?

Thank you!

Am Do., 25. Okt. 2018 um 17:09 Uhr schrieb Hoang (US), Victor T 
mailto:victor.t.ho...@boeing.com>>:
Hello,

Has anyone else noticed or experienced an occurrence where updating Firefox 
deletes the policies.json file from the distributions directory (in the Program 
Files\Mozilla Firefox\distribution\policies.json)?

I’ve recently been testing this out by manually adding the policies.json file 
into version 60.2 and updating to 60.3 but when I check in C:\Program 
Files\Mozilla Firefox\distribution\policies.json, it disappears and I need to 
put it back in manually. On a side note, I’ve tested to see whether or not the 
same issue occurs upgrading from 52.8 to 60.2 and it seems to exist as well.

Is this behavior abnormal? If not then is there a way around this to have the 
policies.json stay on the browser?

Thanks,
Victor
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Re: [Mozilla Enterprise] Upgrades with setup.exe (was Re: policies.json file deleting upon firefox upgrade)

2018-10-30 Thread James M. Pulver
I don't know how it's supposed to work, but I've never had a problem 
with it since the 3.x days.


--
James Pulver
CLASSE Computer Group
Cornell University

On 10/29/2018 11:17 PM, Andrew J. Buehler wrote:

-BEGIN PGP SIGNED MESSAGE-
Hash: SHA512

On 2018-10-29 at 17:37, Felipe Gomes wrote:


We investigated this issue on bugzilla:
https://bugzilla.mozilla.org/show_bug.cgi?id=1502188

The conclusion there was that these reports were probably using
setup.exe to update Firefox. In short, if Firefox updates itself,
it keeps the distribution dir.  If someone uses setup.exe to
install a new version, that's called a "pave-over" install that
deletes that dir.


Hmm. I'm surprised to see discussion of using setup.exe to update
Firefox; last time I remember researching the subject, IIRC the
documentation said that installing directly over top of an existing
install was not guaranteed to work properly.

For installs at my workplace, I have a setup in place which explicitly
uninstalls the existing Firefox install first (using the installed
uninstaller EXE), then installs the new one in its place (using
setup.exe). That has some side effects in some circumstances, but is the
most reliable solution I've managed to devise to date, and has been
working for some years now.

Are in-place install-over installs now expected to work reliably,
without unsupported issues?

- -- 
   Andrew J. Buehler

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