Re: [Evolution] How to include pre-made custom headers in outgoing mail?
Thomas Mittelstaedt wrote: Just to understand you correctly: You create a mail with new custom header in it, send it off, the header is going through outgoing filter to put that ticket-ID header into the message body. Then, somebody responds to that mail and you expect that ticket-ID mail header to be still in it? You cannot presume that, just like evolution, other mail clients may or may not respect custom headers or use the References header, as Patrick mentioned. I fear you have to bite the bullet somehow to either instruct your customers to always include the ticket-Id in their responses or figure out a different rule set to bundle/identify the set of mails belonging to that ticket, a sort of filtering based on sender, subject, date received, etc. The usual way to do this (ie. what all other ticketing systems do) is to include the ticket id in the subject. Even though some users might remove it. Note that even if you had that magic persistent header -the references header is a very good bet- some users will create a new email instead of replying. Have the operator merge the tikets manually and go on, ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
[Evolution] [solved] 3.12.7: Crash with segfault accessing the junk folder (was: Junk)
I let Evolution delete the Junk folder at exit, this worked. After that I could access it. When new junk was received, I couldn't access the Junk folder again. At exit Evolution again deleted it. Then I accessed the empty Junk folder and removed the column Location. When I received Junk again, I could (and still can) access the Junk folder. JFTR I one time received Junk, could access the folder and the column Location worked. In the past it often happened (without a Location column), that I could access the folder, but when selecting some Junk mails, Evolution crashed, while selecting most other Junk mails, nothing bad happened. I don't file a bug report yet, because there still is another issue, with filtering Junk mail, by the Message filter and I still need to test if the Action Unset Status Junk does solve the issue. ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Filter issue
Two issues are likely one issue. I add three new activated message filters for incoming mails. 1. Tolerated .ru any of the following conditions Sender is f...@bar.ru Sender is b...@foo.ru Sender is fo...@r.ru Move to Folder On This Computer/Inbox 2. Tmp unknown .ru/Junk .ru Alice only all the following conditions Sender ends with .ru Junk Test Message is Junk Recipients contains ralf.mard...@alice-dsl.net Move to folder On This Computer/Tmp unknown .ru/Junk .ru Unset Status Junk (first tested without the unset action, because unset is unwanted) 3. Tmp unknown .ru Alice only all the following conditions Sender ends with .ru Recipients contains ralf.mard...@alice-dsl.net Move to folder On This Computer/Tmp unknown .ru I want Junk mail in the Junk folder, but Junk mail .ru in separated folders, one with .ru mails already marked as Junk and another with unknown .ru mails, because of the high amount of .ru mails that I receive with one of my accounts. The separation would make checking the Junk mail easier to do. I guess that the Junk folder couldn't be accessed (segfaults) when there was the Location column and when at least one .ru mail was in the Junk folder. I once could access it, but the mail wasn't a .ru mail. JFTR .ru Junk mail always is moved to the Junk folder, even with Unset Status Junk. ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
[Evolution] [perhaps not solved] 3.12.7: Crash with segfault accessing the junk folder (was: Junk)
On Tue, 2014-10-28 at 12:36 +0100, Ralf Mardorf wrote: I let Evolution delete the Junk folder at exit, this worked. After that I could access it. When new junk was received, I couldn't access the Junk folder again. At exit Evolution again deleted it. Then I accessed the empty Junk folder and removed the column Location. When I received Junk again, I could (and still can) access the Junk folder. JFTR I one time received Junk, could access the folder and the column Location worked. In the past it often happened (without a Location column), that I could access the folder, but when selecting some Junk mails, Evolution crashed, while selecting most other Junk mails, nothing bad happened. I don't file a bug report yet, because there still is another issue, with filtering Junk mail, by the Message filter and I still need to test if the Action Unset Status Junk does solve the issue. Perhaps not solved. To be continued ... ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Filter issue
On Tue, 2014-10-28 at 13:40 +0100, Ralf Mardorf wrote: 2. Tmp unknown .ru/Junk .ru Alice only all the following conditions Sender ends with .ru Junk Test Message is Junk Recipients contains ralf.mard...@alice-dsl.net Move to folder On This Computer/Tmp unknown .ru/Junk .ru Unset Status Junk (first tested without the unset action, because unset is unwanted) I removed the unset status, I suspect that this option makes access to the Junk folder impossible again. ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
[Evolution] MAIL FROM timeout
Hi Folks, Sending e-mails (and auto flush of the outbox on filtered, forward e-mails) are failing sometimes with errors like... MAIL FROM command failed: TCP connection reset by peer ... and timeout reports. It takes a couple of resend attempts before e-mails will go. Any ideas where I can look to adjust timeout settings please? Michelle. ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] MAIL FROM timeout
Michelle wrote: Hi Folks, Sending e-mails (and auto flush of the outbox on filtered, forward e-mails) are failing sometimes with errors like... MAIL FROM command failed: TCP connection reset by peer and timeout reports. It takes a couple of resend attempts before e-mails will go. Any ideas where I can look to adjust timeout settings please? Michelle. Looks like a sysadmin problem. I suspect it is checking in dns blacklists / doing SPF checks, and they are taking a long time. Perhaps it is consulting an overloaded dns blacklist? ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] MAIL FROM timeout
On 10/28/2014 04:05 PM, Ángel González wrote: Looks like a sysadmin problem. I suspect it is checking in dns blacklists / doing SPF checks, and they are taking a long time. Perhaps it is consulting an overloaded dns blacklist? I agree that something like this is the likely cause. The email administrator should probably bypass spam and virus checks for mail being sent by authenticated users or those on internal trusted networks. Unless there is a problem with infected machines trying to send spam and viruses. In which case the admin needs to set up an email system just for receiving internal mail and forwarding it to the scan systems. Once the email server has a message it doesn't matter how long the checks take because it can just keep trying to send it. ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
