Re: [Evolution] Stuck on fetching POP3 mail, how to debug?
Unrelated to any previous post, hence no quote: Since I started Evfolution with debugging, it got almost never again stuck on fetching mails. Yesterday it happened again, and since I had the time, I just let it sit at it again. Btw: I haven't looked into the further debugging some of you mentioned before, sry. Anyway, after quite some time, probably two hours or more, Evolution decided to wake up and unfreeze again. At that point it looked just like it orderly finished its transmission. Concluding I have to say: This is way too random for me to put any effort into it and try to diagnose. I will look into it again if the frequency increases. Thanks for the many patient hints and tips. ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Stuck on fetching POP3 mail, how to debug?
On 8/25/20 1:37 AM, Martin Wagner wrote: Hey there again, back on topic: Just now it happened again. Sadly the logfile (generated by "CAMEL_DEBUG=pop3 evolution >& logfile") doesn't show any hint for me. It just stopped mid-sentence: /build/evolution-data-server-R_OWch/evolution-data-server- 3.36.4/src/camel/providers/pop3/camel-pop3-folde To me that looks like the Evolution debug output is not line-buffered and isn't flushed after every message. There's probably more information in the C stdio buffer. You might want to experiment with using the "stdbuf" command-line program. It can adjust the C stdio buffer settngs. Read its man page. -- Knowledge is Power -- Power Corrupts Study Hard -- Be Evil ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Stuck on fetching POP3 mail, how to debug?
On Tue, 2020-08-25 at 09:37 +0200, Martin Wagner wrote: > Any thoughts or ideas? Any way to search in much more detail? Hi, once you'll have things in that odd stuck state again, you can use gdb to get the view on what the process does. It's important to have installed debuginfo (dbg) packages for evolution-data-server, evolution, glib2, glib-networking, maybe also for gnutls (though some distros split the debuginfo into separate files, like libcamel, libedataserver, and so on, which makes it harder to install all-in- one). You can get the backtrace with command like this: $ gdb --batch --ex "t a a bt" -pid=`pidof evolution` &>bt.txt Please check the bt.txt for any private information, like passwords, email address, server addresses,... I usually search for "pass" at least (quotes for clarity only). I sometimes face a long delay when downloading IMAP messages, the process is waiting for a response from the server, when I check the backtrace. It takes really long, something between a minute or two. The funny part is when I select a different unloaded message, then it loads immediately, the same when I move back to the previous message, which makes me think that the problem is lower than in the libcamel (evolution-data-server). Bye, Milan ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Stuck on fetching POP3 mail, how to debug?
> Every so often Evolution gets stuck completely on fetching mail, > usually from the same three of my seven mail accounts. It's on the > POP3 mailboxes only, and while one is a German freemail service, the > other two are on my own server. Nothing really helps but to forcibly > close Evolution, and when I restart it the emails in question are > marked as "read" on the server (checked via webmail) and will no > longer be downloaded. In some cases this is crucial if it's bills for > my business, which I need to receive ofc., and archive. Hey there again, back on topic: Just now it happened again. Sadly the logfile (generated by "CAMEL_DEBUG=pop3 evolution >& logfile") doesn't show any hint for me. It just stopped mid-sentence: /build/evolution-data-server-R_OWch/evolution-data-server- 3.36.4/src/camel/providers/pop3/camel-pop3-folde Per my previous experience I can leave it sit like this, fully unresponsive, for hours. Only help is shutting down Evolution forcefully, often even the hard way using xkill. This time it responded to clicking the window frame [x] (in my case still upper right corner), which resulted in this message: (evolution:2276): GLib-GIO-WARNING **: 09:23:20.921: Your application did not unregister from D-Bus before destruction. Consider using g_application_run(). r.c(1201): message_time= [1597906886] After that it's a few more normal lines of pop3 stream messages, and an orderly closing of that stream (compared to the other mail accounts I have). I found no errors and nothing out of order except of these two messages. What troubles me a lot though is that this happened to a "new" mail account today, one it hasn't happened to before. And one out of my control, it's one of my work accounts. Any thoughts or ideas? Any way to search in much more detail? Thank you. ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Stuck on fetching POP3 mail, how to debug?
On Mon, 2020-07-27 at 20:09 +0200, Martin Wagner wrote: > Thank you, you two, for the hint towards debugging. All I found earlier > > was involving bug buddy, which is gnome 2, afaik, and no longer > > existing. I've never heard of bug buddy. The method I mentioned is the standard way of getting POP debug info for Evolution. See the built-in Help. Also, when replying on the list, it's usual to quote the part of a message you are commenting on (as I'm doing here). poc ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Stuck on fetching POP3 mail, how to debug?
On Mon, 2020-07-27 at 20:09 +0200, Martin Wagner wrote: > Thank you, you two, for the hint towards debugging. All I found earlier > was involving bug buddy, which is gnome 2, afaik, and no longer > existing. On this list we often point people at the debugging procedure - it's in the builtin help: Help -> Contents -> Tracking down Problems -> How to track down a problem There's a link on there to the page: https://wiki.gnome.org/Apps/Evolution/Debugging which tells you everything you need to know. > > Could you give me a hint, some keyword maybe, to look for in the > logfile? The error hasn't happened today when I executed it with > debugging, but the file has a decent size nevertheless. > The file will be big - the debugging output produces a lot of chatter, but there's no point looking if it didn't break. When it does break you need to look at the last few (hundred or so) lines to see if there are any errors reported. I'm also surprised you don't see any output when you run evolution from the command line - there's usually some warnings. P. ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Stuck on fetching POP3 mail, how to debug?
Thank you, you two, for the hint towards debugging. All I found earlier was involving bug buddy, which is gnome 2, afaik, and no longer existing. Could you give me a hint, some keyword maybe, to look for in the logfile? The error hasn't happened today when I executed it with debugging, but the file has a decent size nevertheless. Many thanks, Martin ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Stuck on fetching POP3 mail, how to debug?
On Sun, 2020-07-26 at 11:59 +0200, Martin Wagner wrote: > Simple question: What can I do to solve this? See https://wiki.gnome.org/Apps/Evolution/Debugging Cheers, andre -- Andre Klapper | ak...@gmx.net https://blogs.gnome.org/aklapper/ ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
Re: [Evolution] Stuck on fetching POP3 mail, how to debug?
On Sun, 2020-07-26 at 11:59 +0200, Martin Wagner wrote: > Now every other application I would start from the command line and > > watch the (error) output when things like this happen. Not so with > > Evolution - there is no output whatsoever. > > Have you run it with one of the DEBUG options?, e.g. CAMEL_DEBUG=pop3 evolution >& logfile poc ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
[Evolution] Stuck on fetching POP3 mail, how to debug?
Hey there folks, here I am with another issue I have no clue about how to solve: Every so often Evolution gets stuck completely on fetching mail, usually from the same three of my seven mail accounts. It's on the POP3 mailboxes only, and while one is a German freemail service, the other two are on my own server. Nothing really helps but to forcibly close Evolution, and when I restart it the emails in question are marked as "read" on the server (checked via webmail) and will no longer be downloaded. In some cases this is crucial if it's bills for my business, which I need to receive ofc., and archive. Now every other application I would start from the command line and watch the (error) output when things like this happen. Not so with Evolution - there is no output whatsoever. Simple question: What can I do to solve this? Thanks in advance for any helpful contribution. Basic info on my system: Mint Mate 20, all updates installed, Evolution 3.36.3-0ubuntu1 The same issue existed before the upgrade from Mint 19.3 to 20, probably even with earlier versions, but it's happening more often and with more important emails recently. Cheers, Martin ___ evolution-list mailing list evolution-list@gnome.org To change your list options or unsubscribe, visit ... https://mail.gnome.org/mailman/listinfo/evolution-list
