Re: [Evolution] exhange offline message storage: questions and troubleshooting

2012-12-20 Thread David Woodhouse
On Mon, 2012-12-17 at 10:34 +0100, Milan Crha wrote:
 
  Even if I try one or both of these options, I can't seem to download
  all of my stored messages from the server.  The download begins and
  then stops after which I have to manually start it again.  Also
  periodically I get a warning notice that messages can't be moved from
  the cache.
 
 What is the exact warning, please? Is there anything on console? You can
 see what evolution-ews does and your server responses, if you run
 evolution like this:
$ EWS_DEBUG=2 evolution

I was going to suggest that this might be a filename issue, and that we
might need to stop using the actual ItemID as the filename, and instead
use a sha1 of it or something like that. Sometimes they are too long for
certain file systems.

Then I realised that I *did* that already, in October 2011. So I revert
to having no idea...

But I did have another user reporting a similar issue with the
g_rename() in camel_ews_folder_get_message() recently. There's no proper
error reporting there (mea culpa, I think) so it wasn't clear exactly
what the problem was.

Perhaps it's *still* too long (pathname rather than individual filename,
perhaps), and we should use sha1 instead of sha256?

-- 
dwmw2



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Re: [Evolution] exhange offline message storage: questions and troubleshooting

2012-12-17 Thread Milan Crha
On Sat, 2012-12-15 at 18:50 +0100, Adam Gold wrote:
 Hi there.  I've just installed evolution and evolution-ews and have
 successfully connected to my exchange server.

Hi,
what is the evolution/evolution-ews version, please? You can, in
Evolution, Help-About to find it.

 I'm having problems downloading my messages from the server so I
 wanted to clarify about how the offline mail storage works.

Does it tell you any error, either in UI, or if you run evolution on a
console?

 - In Evolution in preferences -- mail accounts -- edit-- receving
 options there is check box for automatically synchronize remote mail
 locally.  I have two questions about this: (i) does this mean all
 messages received to this exchange account post installation and
 selection of this option will be cached locally;

Correct.

 (ii) does this initiate a full download of all historical messages

It's usually used for newly discovered messages (not necessarily new),
not for old one.

 - I see that one can also right-click on a particular folder's
 preferences and there is an option copy folder content locally for
 offline operation.  Is this the same as the previous option but
 simply on a folder by folder basis?

Correct. Sometimes you do not want to download locally your Archive
folder, then this is for it.

 Even if I try one or both of these options, I can't seem to download
 all of my stored messages from the server.  The download begins and
 then stops after which I have to manually start it again.  Also
 periodically I get a warning notice that messages can't be moved from
 the cache.

What is the exact warning, please? Is there anything on console? You can
see what evolution-ews does and your server responses, if you run
evolution like this:
   $ EWS_DEBUG=2 evolution

 This seems to be confirmed when I look in ~/.cache and compare it to
 the contents of .local/share/evolution/mail/local.  The latter is near
 empty and the former has appx 100mb.

Evolution-ews stores its data into ~/.cache/..., while your local mail,
those in On This Computer/... are in ~/.local/ You might not cope
with these folders at all, those are internal evolution/-ews folders and
files.

Hope it helps,
Milan

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[Evolution] exhange offline message storage: questions and troubleshooting

2012-12-15 Thread Adam Gold
Hi there. I've just installed evolution and evolution-ews and have successfully 
connected to my exchange server. I'm having problems downloading my messages 
from the server so I wanted to clarify about how the offline mail storage works.

 - In outlook as I'm sure you know, if you configure it appropriately, it 
stores an identical local copy of all messages that are on the server. When you 
first bring the account online, it initiates a complete download of the server 
side messages (as well as calendar and contact).
 - In Evolution in preferences -- mail accounts -- edit-- receving options 
there is check box for automatically synchronize remote mail locally. I have 
two questions about this: (i) does this mean all messages received to this 
exchange account post installation and selection of this option will be cached 
locally; (ii) does this initiate a full download of all historical messages
 - I see that one can also right-click on a particular folder's preferences and 
there is an option copy folder content locally for offline operation. Is this 
the same as the previous option but simply on a folder by folder basis?

 Even if I try one or both of these options, I can't seem to download all of my 
stored messages from the server. The download begins and then stops after which 
I have to manually start it again. Also periodically I get a warning notice 
that messages can't be moved from the cache. This seems to be confirmed when I 
look in ~/.cache and compare it to the contents of 
.local/share/evolution/mail/local. The latter is near empty and the former has 
appx 100mb.

 I'd be very grateful if someone can clarify what the intended operation is and 
give me some pointers to troubleshooting my particular installation. I would 
like to have a full copy of all messages locally and sync every time there's a 
change.

 (btw, for some reason, I can't use the search box for the archives so I've 
been through just the last year and haven't found any direct answers to my 
questions; I have also been through the documentation on the web site.)
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