OT: Backup Exec Help

2002-12-06 Thread Jeremy Newell

This is off topic but I figured there are a few Backup Exec experts out
there.  If anybody as seen this can you let me know.  Thanks.

System: WinNT 4.0 SP6a.  Backup Exec v6.11

Problem:  We changed our Backup Exec services to use a new Services User
account that has Domain Admin user rights.  But since then Backup exec has
had problems accessing some systems (seems to be more Win2k systems).  Here
is the Backup Exec log file entry Unable to attach to \\I3SRV\D$.  Here is
what I find in Windows event log An attempt to establish a network
connection to \\computer failed.  Error 5.  It seems to me to be a rights
problem but I've check that.  I've tried hunting around Veritas support site
but haven't found a solution yet. Does anybody know what Error 5 means?  I'm
guessing Access Denied.

Any help would be appreciated.

Jeremy Newell
Systems Technician

Inscriber Technology Corporation
T.519.570.9111
F.519.570.9140 

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RE: Backup Exec Help

2002-12-06 Thread Jeremy Newell
:)  Ya we had plans of upgrading that system to Win2k and upgrading to 8.6.
Looks like me might have to start sooner then latter.

-Original Message-
From: Andy David [mailto:[EMAIL PROTECTED]]
Sent: December 6, 2002 10:32 AM
To: Exchange Discussions
Subject: Re: Backup Exec Help


I think it means you should upgrade to 8.6 + the latest build.

- Original Message -
From: Jeremy Newell [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Friday, December 06, 2002 10:27 AM
Subject: OT: Backup Exec Help



 This is off topic but I figured there are a few Backup Exec experts out
 there.  If anybody as seen this can you let me know.  Thanks.

 System: WinNT 4.0 SP6a.  Backup Exec v6.11

 Problem:  We changed our Backup Exec services to use a new Services User
 account that has Domain Admin user rights.  But since then Backup exec has
 had problems accessing some systems (seems to be more Win2k systems).
Here
 is the Backup Exec log file entry Unable to attach to \\I3SRV\D$.  Here
is
 what I find in Windows event log An attempt to establish a network
 connection to \\computer failed.  Error 5.  It seems to me to be a rights
 problem but I've check that.  I've tried hunting around Veritas support
site
 but haven't found a solution yet. Does anybody know what Error 5 means?
I'm
 guessing Access Denied.

 Any help would be appreciated.

 Jeremy Newell
 Systems Technician

 Inscriber Technology Corporation
 T.519.570.9111
 F.519.570.9140

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RE: Autoforwarding Rules.

2002-02-04 Thread Jeremy Newell

Don't know about OL98 but in 2000 you can setup one rule that will move
selected e-mails into a folder of your choosing and foward it to another
users.  Two rules for the price of one. :) Just select the Move it to the
specified folder  Forward it to people or distribution list options.

Jeremy Newell
Systems Technician

INSCRIBER TECHNOLOGY CORPORATION
26 Peppler Street
Waterloo, Ontario   
Canada, N2J 3C4
T.519.570.9111
F.519.570.9140 
www.inscriber.com 


 -Original Message-
 From: McCready, Robert [mailto:[EMAIL PROTECTED]]
 Sent: February 4, 2002 4:28 PM
 To: Exchange Discussions
 Subject: Autoforwarding Rules.
 
 
 Outlook 98, Exchange 5.5.  I have a user who has a rule setup 
 to deliver
 specific mail to a particular folder.  The question is, can 
 another rule be
 setup to automatically forward any mail coming into this 
 folder only, to be
 forwarded to another user?  This user says that somebody else 
 had it setup,
 but I can't find a rule like that anywhere.  The only rules I 
 see are ones
 to deliver mail to a particular folder, not to automatically 
 forward mail
 onto another user.  The alternate recipient thing won't work 
 because then
 ALL the users E-mail would be forwarded, not just mail from 
 the specified
 folder.  Has anybody else done this?
 
 Thanks.
 
 Robert
 
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RE: Nimda

2001-09-21 Thread Jeremy Newell

Sure I make my living supporting Microsoft's software too but you do have to
admit that there are some features in outlook and many other Microsoft
products that seemed like a good thing at the time but only make our lives
entertaining.  Personally I see no need for HTML/scripting/vbs/ActiveX in
e-mails.  Most of these mass mailers use well known holes/bugs in Outlook/OE
to replicate.  If Outlook only supplied plain text or only allowed basic
HTML without all the fancy scripting then it would be ok.  The fact that
viewing an e-mail via the preview panel will trigger the virus/worm is dumb.
Or how about the new feature found in OE 6.0 what will run, under certain
conditions, scripting in a plain text e-mail.  The other option I can think
of is to enhance Windows Update to always be on and for Microsoft to release
all patches via that web site (IIS, Exchange, Server, Workstation, etc).  So
all Windows users will have the current up to date software.  The main
problem that I see is that most system aren't patched because the admins or
home user is lazy or doesn't know any better. I think it was Russ in
NTBugTraq that did a search on Microsoft's site for IIS patches and found 3
different repositories for patches and all 3 of them had different number of
patches.  So an admin hits one of the pages and downloads all the patches
that he/she sees thinking that's all the needed updates.  But the system may
still be missing a few very important security updates that the page failed
to mention.

But in the end we can do only two things.  One sit back and watch as other
non-patched systems infect more non-patched systems or two get management
jobs at Microsoft and change some of their features.  Oh yes, and as Kevin
says you can always use something else (many do).

Jeremy Newell
Systems Technician

INSCRIBER TECHNOLOGY CORPORATION
26 Peppler Street
Waterloo, Ontario   
Canada, N2J 3C4
T.519.570.9111
F.519.570.9140 
www.inscriber.com 


 -Original Message-
 From: Kevin Miller [mailto:[EMAIL PROTECTED]]
 Sent: September 20, 2001 2:21 PM
 To: Exchange Discussions
 Subject: RE: Nimda
 
 
 Well then why work with it..  Why be on this list? Why even 
 post to it??
 We here make our livings based on there software and don't really like
 crap comments like that. Go shit in some else's back yard. We 
 here don't
 want to hear your crap.
 
 Period.
 
 Kevinm WLKMMAS, UCC+WCA
 ~~~
 All spelling and Factual errors are the fault of Bob Barker
 ~~~
 This space has been rented by:
 Http://www.tiggercam.co.uk For all your tigger needs
 You 2 can rent this space if you need it.
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]] On Behalf Of Romero, Eric
 Sent: Thursday, September 20, 2001 11:12 AM
 To: Exchange Discussions
 Subject: RE: Nimda
 
 
 Microsoft softwar is bad!
 
 period!
 --er

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RE: Plain Text Only

2001-08-28 Thread Jeremy Newell

Just a few questions for ya.  I might be able to help narrow down the video
problem.

What OS is the on (Win9x, WinNT, Win2k)?
What are the model number for the video cards?
Do you know what the Motherboard make and model is?

Or do you guys/gals have a technician onsite that can look at this.

Jeremy Newell
Systems Technician

INSCRIBER TECHNOLOGY CORPORATION
26 Peppler Street
Waterloo, Ontario   
Canada, N2J 3C4
T.519.570.9111
F.519.570.9140 
www.inscriber.com 


 -Original Message-
 From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
 Sent: August 28, 2001 1:42 PM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 I've put two different ones in.  A Matrox and an ATI.  I suspect it is
 something in the BIOS, which is not something I am prepared to deal
 with.
 
 ve
 
 -Original Message-
 From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, August 28, 2001 10:08 AM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 So if you completely wipe the disk clean. Reinstall Windows (without
 installing anything else), you still cannot change the video mode?
 What kind of card is it?
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]] On Behalf Of 
 Ewart, Vicki L.
 Sent: Tuesday, August 28, 2001 10:15 AM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 Already been done.  Didn't help.
 
 ve
 
 -Original Message-
 From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, August 28, 2001 10:04 AM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 It means wipe the drive  start over!  :0)
 
 -Michèle
 Immigration site:  http://LadySun1969.tripod.com
 Our new 2001 Miata:  http://members.cardomain.com/bpituley
 Tiggercam:  http://www.tiggercam.co.uk
 -
 Behind every successful woman . . . is a substantial amount of coffee.
 -Stephanie Piro 
 -
 
 
 -Original Message-
 From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, August 28, 2001 1:10 PM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 If I could identify the problem, I could solve it.  All HTML messages
 come out with a black background. I've replaced the video 
 board and the
 monitor, but have had no luck.  The machine will not display 
 in anything
 but 16 colors, 640 x 480. 
 
 Format C: /U? - What does this mean?
 
 ve
 
 -Original Message-
 From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, August 28, 2001 9:58 AM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 Format C: /U?
 
 So what is the problem with this users machine and why cant he view
 HTML?
 
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]] On Behalf Of 
 Ewart, Vicki L.
 Sent: Tuesday, August 28, 2001 10:05 AM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 Outlook 2000 w/ E2k.
 
 ve
 
 -Original Message-
 From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, August 28, 2001 9:55 AM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 What are you using now?
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]] On Behalf Of 
 Ewart, Vicki L.
 Sent: Tuesday, August 28, 2001 10:01 AM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 Sorry, not an option.  We don't have that available.
 
 -Original Message-
 From: Petschow, Jeff [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, August 28, 2001 9:50 AM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 Have them use Outlook 97 (or older client) which does not 
 support HTML.
 
 
 Jeff
 
 
 
  -Original Message-
  From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, August 28, 2001 11:52 AM
  To: Exchange Discussions
  Subject: Plain Text Only
  
  
  I have a user who can't read HTML due to a hardware problem that is 
  unresolved. Is there a way to set up a user so that they 
 receive mail 
  only in plain text?
  
  V. Ewart
  
  
  **
  **
  ***
  Never try to teach a pig to sing.  It wastes your time and 
 annoys the
 
  pig.
  **
  **
  ***
  
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RE: Plain Text Only

2001-08-28 Thread Jeremy Newell

Gotta love the out of office rules.  If I ever find the developer who added
that code I'll have to do something not recommended by doctors. :)

Jeremy Newell
Systems Technician

INSCRIBER TECHNOLOGY CORPORATION
26 Peppler Street
Waterloo, Ontario   
Canada, N2J 3C4
T.519.570.9111
F.519.570.9140 
www.inscriber.com 


 -Original Message-
 From: Jeremy Newell [mailto:[EMAIL PROTECTED]]
 Sent: August 28, 2001 1:45 PM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 Just a few questions for ya.  I might be able to help narrow 
 down the video
 problem.
 
 What OS is the on (Win9x, WinNT, Win2k)?
 What are the model number for the video cards?
 Do you know what the Motherboard make and model is?
 
 Or do you guys/gals have a technician onsite that can look at this.
 
 Jeremy Newell
 Systems Technician
 
 INSCRIBER TECHNOLOGY CORPORATION
 26 Peppler Street
 Waterloo, Ontario   
 Canada, N2J 3C4
 T.519.570.9111
 F.519.570.9140 
 www.inscriber.com 
 
 
  -Original Message-
  From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
  Sent: August 28, 2001 1:42 PM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  I've put two different ones in.  A Matrox and an ATI.  I 
 suspect it is
  something in the BIOS, which is not something I am prepared to deal
  with.
  
  ve
  
  -Original Message-
  From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, August 28, 2001 10:08 AM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  So if you completely wipe the disk clean. Reinstall Windows (without
  installing anything else), you still cannot change the video mode?
  What kind of card is it?
  
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED]] On Behalf Of 
  Ewart, Vicki L.
  Sent: Tuesday, August 28, 2001 10:15 AM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  Already been done.  Didn't help.
  
  ve
  
  -Original Message-
  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, August 28, 2001 10:04 AM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  It means wipe the drive  start over!  :0)
  
  -Michèle
  Immigration site:  http://LadySun1969.tripod.com
  Our new 2001 Miata:  http://members.cardomain.com/bpituley
  Tiggercam:  http://www.tiggercam.co.uk
  -
  Behind every successful woman . . . is a substantial amount 
 of coffee.
  -Stephanie Piro 
  -
  
  
  -Original Message-
  From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, August 28, 2001 1:10 PM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  If I could identify the problem, I could solve it.  All 
 HTML messages
  come out with a black background. I've replaced the video 
  board and the
  monitor, but have had no luck.  The machine will not display 
  in anything
  but 16 colors, 640 x 480. 
  
  Format C: /U? - What does this mean?
  
  ve
  
  -Original Message-
  From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, August 28, 2001 9:58 AM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  Format C: /U?
  
  So what is the problem with this users machine and why cant he view
  HTML?
  
  
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED]] On Behalf Of 
  Ewart, Vicki L.
  Sent: Tuesday, August 28, 2001 10:05 AM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  Outlook 2000 w/ E2k.
  
  ve
  
  -Original Message-
  From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, August 28, 2001 9:55 AM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  What are you using now?
  
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED]] On Behalf Of 
  Ewart, Vicki L.
  Sent: Tuesday, August 28, 2001 10:01 AM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  Sorry, not an option.  We don't have that available.
  
  -Original Message-
  From: Petschow, Jeff [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, August 28, 2001 9:50 AM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  Have them use Outlook 97 (or older client) which does not 
  support HTML.
  
  
  Jeff
  
  
  
   -Original Message-
   From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
   Sent: Tuesday, August 28, 2001 11:52 AM
   To: Exchange Discussions
   Subject: Plain Text Only
   
   
   I have a user who can't read HTML due to a hardware 
 problem that is 
   unresolved. Is there a way to set up a user so that they 
  receive mail 
   only in plain text?
   
   V. Ewart
   
   
   **
   **
   ***
   Never try to teach a pig to sing.  It wastes your time and 
  annoys the
  
   pig

RE: Plain Text Only

2001-08-28 Thread Jeremy Newell

We'll just to give you some ideas to look at.

Things I'd check.  Not in any order.
1. Plug the video card that doesn't seem to work into another system and see
if the card works. It might be a dead card.
2. Check Ati and make sure you have the correct drivers.
(http://support.ati.com/products/pc/rageltpro/rageltpro_drivers.html) Plug
and Play will not always install the correct driver.  
3. I'd also check to make sure that the bios is the latest version.  Find
the Make/Model of the motherboard and head over to their site.  Look for any
bios updates for that motherboard.  If there is something messed with bios
this will set everything back to the defaults.
4. Make sure you're not booting into safe mode. :)
5. Look for bent pins on the monitor cable.
6. Take a vacation and let somebody else worry about it (SEP). ;)

Jeremy Newell
Systems Technician

INSCRIBER TECHNOLOGY CORPORATION
26 Peppler Street
Waterloo, Ontario   
Canada, N2J 3C4
T.519.570.9111
F.519.570.9140 
www.inscriber.com 



 -Original Message-
 From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
 Sent: August 28, 2001 2:05 PM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 What OS is the on (Win9x, WinNT, Win2k)?\
 Win98SE
 
 What are the model number for the video cards?
 ATI XPERT98
 
 Do you know what the Motherboard make and model is?
 Sorry, without throwing the user off the unit, I couldn't 
 tell you right
 now.
 
 Or do you guys/gals have a technician onsite that can look at this.
 That's me.  I'm it.  Told you -- we are on a shoestring these 
 days.  We
 spent all our money on upgrading to W2K server, ISA Server and E2K and
 buying 3 new servers for that deployment. 
 
 -Original Message-
 From: Jeremy Newell [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, August 28, 2001 10:45 AM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 Just a few questions for ya.  I might be able to help narrow down the
 video
 problem.
 
 What OS is the on (Win9x, WinNT, Win2k)?
 What are the model number for the video cards?
 Do you know what the Motherboard make and model is?
 
 Or do you guys/gals have a technician onsite that can look at this.
 
 Jeremy Newell
 Systems Technician
 
 INSCRIBER TECHNOLOGY CORPORATION
 26 Peppler Street
 Waterloo, Ontario   
 Canada, N2J 3C4
 T.519.570.9111
 F.519.570.9140 
 www.inscriber.com 
 
 
  -Original Message-
  From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
  Sent: August 28, 2001 1:42 PM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  I've put two different ones in.  A Matrox and an ATI.  I 
 suspect it is
  something in the BIOS, which is not something I am prepared to deal
  with.
  
  ve
  
  -Original Message-
  From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, August 28, 2001 10:08 AM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  So if you completely wipe the disk clean. Reinstall Windows (without
  installing anything else), you still cannot change the video mode?
  What kind of card is it?
  
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED]] On Behalf Of 
  Ewart, Vicki L.
  Sent: Tuesday, August 28, 2001 10:15 AM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  Already been done.  Didn't help.
  
  ve
  
  -Original Message-
  From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, August 28, 2001 10:04 AM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  It means wipe the drive  start over!  :0)
  
  -Michèle
  Immigration site:  http://LadySun1969.tripod.com
  Our new 2001 Miata:  http://members.cardomain.com/bpituley
  Tiggercam:  http://www.tiggercam.co.uk
  -
  Behind every successful woman . . . is a substantial amount 
 of coffee.
  -Stephanie Piro 
  -
  
  
  -Original Message-
  From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, August 28, 2001 1:10 PM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  If I could identify the problem, I could solve it.  All 
 HTML messages
  come out with a black background. I've replaced the video 
  board and the
  monitor, but have had no luck.  The machine will not display 
  in anything
  but 16 colors, 640 x 480. 
  
  Format C: /U? - What does this mean?
  
  ve
  
  -Original Message-
  From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, August 28, 2001 9:58 AM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  Format C: /U?
  
  So what is the problem with this users machine and why cant he view
  HTML?
  
  
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED]] On Behalf Of 
  Ewart, Vicki L.
  Sent: Tuesday, August 28, 2001 10:05 AM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  Outlook 2000 w/ E2k.
  
  ve

RE: Plain Text Only

2001-08-28 Thread Jeremy Newell

Not looking forward to taking that machine apart AGAIN!

Welcome to I.T. where the only reliable thing about computers seems to be
Murphy's Law and to never fully trust what your users are telling you. :)

How many times have you heard I didn't do anything.  It just died on it's
own. only to find out that a ton of third party software was added or
hardware/software setting have magically changed.

I'd definitely look into the motherboard even if it is a pain.  Especially
if you pulled this system from its happy retirement as a paper weight.

Jeremy Newell
Systems Technician

INSCRIBER TECHNOLOGY CORPORATION
26 Peppler Street
Waterloo, Ontario   
Canada, N2J 3C4
T.519.570.9111
F.519.570.9140 
www.inscriber.com 


 -Original Message-
 From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
 Sent: August 28, 2001 2:32 PM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 
 
 
 We'll just to give you some ideas to look at.
 
 Things I'd check.  Not in any order.
 1. Plug the video card that doesn't seem to work into another 
 system and
 see
 if the card works. It might be a dead card.
 Did that.  Works fine in other machines.
 
 2. Check Ati and make sure you have the correct drivers.
 (http://support.ati.com/products/pc/rageltpro/rageltpro_drivers.html)
 Plug
 and Play will not always install the correct driver. 
 Did that. Everything is as it should be.
  
 3. I'd also check to make sure that the bios is the latest version.
 Find
 the Make/Model of the motherboard and head over to their 
 site.  Look for
 any
 bios updates for that motherboard.  If there is something messed with
 bios
 this will set everything back to the defaults.
 Not looking forward to taking that machine apart AGAIN!
 
 4. Make sure you're not booting into safe mode. :)
 Don't be silly.
 
 5. Look for bent pins on the monitor cable.
 Monitor works fine on other machines.  Not a cable problem.
 
 6. Take a vacation and let somebody else worry about it (SEP). ;)
 I wish.
 
 ve
 
 
 
 
 
  -Original Message-
  From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
  Sent: August 28, 2001 2:05 PM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  What OS is the on (Win9x, WinNT, Win2k)?\
  Win98SE
  
  What are the model number for the video cards?
  ATI XPERT98
  
  Do you know what the Motherboard make and model is?
  Sorry, without throwing the user off the unit, I couldn't 
  tell you right
  now.
  
  Or do you guys/gals have a technician onsite that can look at this.
  That's me.  I'm it.  Told you -- we are on a shoestring these 
  days.  We
  spent all our money on upgrading to W2K server, ISA Server 
 and E2K and
  buying 3 new servers for that deployment. 
  
  -Original Message-
  From: Jeremy Newell [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, August 28, 2001 10:45 AM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
  
  
  Just a few questions for ya.  I might be able to help 
 narrow down the
  video
  problem.
  
  What OS is the on (Win9x, WinNT, Win2k)?
  What are the model number for the video cards?
  Do you know what the Motherboard make and model is?
  
  Or do you guys/gals have a technician onsite that can look at this.
  
  Jeremy Newell
  Systems Technician
  
  INSCRIBER TECHNOLOGY CORPORATION
  26 Peppler Street
  Waterloo, Ontario   
  Canada, N2J 3C4
  T.519.570.9111
  F.519.570.9140 
  www.inscriber.com 
  
  
   -Original Message-
   From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
   Sent: August 28, 2001 1:42 PM
   To: Exchange Discussions
   Subject: RE: Plain Text Only
   
   
   I've put two different ones in.  A Matrox and an ATI.  I 
  suspect it is
   something in the BIOS, which is not something I am 
 prepared to deal
   with.
   
   ve
   
   -Original Message-
   From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
   Sent: Tuesday, August 28, 2001 10:08 AM
   To: Exchange Discussions
   Subject: RE: Plain Text Only
   
   
   So if you completely wipe the disk clean. Reinstall 
 Windows (without
   installing anything else), you still cannot change the video mode?
   What kind of card is it?
   
   -Original Message-
   From: [EMAIL PROTECTED]
   [mailto:[EMAIL PROTECTED]] On Behalf Of 
   Ewart, Vicki L.
   Sent: Tuesday, August 28, 2001 10:15 AM
   To: Exchange Discussions
   Subject: RE: Plain Text Only
   
   
   Already been done.  Didn't help.
   
   ve
   
   -Original Message-
   From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]]
   Sent: Tuesday, August 28, 2001 10:04 AM
   To: Exchange Discussions
   Subject: RE: Plain Text Only
   
   
   It means wipe the drive  start over!  :0)
   
   -Michèle
   Immigration site:  http://LadySun1969.tripod.com
   Our new 2001 Miata:  http://members.cardomain.com/bpituley
   Tiggercam:  http://www.tiggercam.co.uk
   -
   Behind every successful woman . . . is a substantial amount 
  of coffee.
   -Stephanie Piro

RE: Plain Text Only

2001-08-28 Thread Jeremy Newell

What VGA monitor are they using?

 -Original Message-
 From: Drewski [mailto:[EMAIL PROTECTED]]
 Sent: August 28, 2001 2:45 PM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 If you can't change the resolution settings, than the drivers MUST be
 wrong -- or the wrong MONITOR is selected.
 
 If you can change the resolution settings, find out if the 
 user is using
 Word as his/her email editor.
 
 Drew (MOS)
 
 KWAR2001 website: www.schoolofdefence.org/kwar.html
 Read my Column on OUTLOOKEXCHANGE.COM:
 http://www.outlookexchange.com/articles/drewnicholson/default.asp
 Pics of Max are BACK!  http://www.drewncapris.net
 
 Avoid cutting yourself while clumsily slicing vegetables by 
 getting someone
 else to hold them while you chop away. (VIZ TOP TIPS)
 
 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED]]On Behalf Of 
 Ewart, Vicki L.
 Sent: Tuesday, August 28, 2001 1:46 PM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 You missed something along the way.  This machine is not running W2K.
 It's on W98SE.
 
 ve
 
 -Original Message-
 From: Dillon, Jeff [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, August 28, 2001 11:32 AM
 To: Exchange Discussions
 Cc: Ewart, Vicki L.
 Subject: RE: Plain Text Only
 
 
 You have a motherboard that is not W2K-compatible, because that's all
 that
 is left.  The good news is that a replacement will only cost 
 about 5% of
 amount paid to you (and list members) during this troubleshooting
 exercise.
 
 -Original Message-
 From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
 Sent: Tuesday, August 28, 2001 2:32 PM
 To: Exchange Discussions
 Subject: RE: Plain Text Only
 
 
 
 
 
 We'll just to give you some ideas to look at.
 
 Things I'd check.  Not in any order.
 1. Plug the video card that doesn't seem to work into another 
 system and
 see
 if the card works. It might be a dead card.
 Did that.  Works fine in other machines.
 
 2. Check Ati and make sure you have the correct drivers.
 (http://support.ati.com/products/pc/rageltpro/rageltpro_drivers.html)
 Plug
 and Play will not always install the correct driver.
 Did that. Everything is as it should be.
 
 3. I'd also check to make sure that the bios is the latest version.
 Find
 the Make/Model of the motherboard and head over to their 
 site.  Look for
 any
 bios updates for that motherboard.  If there is something messed with
 bios
 this will set everything back to the defaults.
 Not looking forward to taking that machine apart AGAIN!
 
 4. Make sure you're not booting into safe mode. :)
 Don't be silly.
 
 5. Look for bent pins on the monitor cable.
 Monitor works fine on other machines.  Not a cable problem.
 
 6. Take a vacation and let somebody else worry about it (SEP). ;)
 I wish.
 
 ve
 
 
 
 
 
  -Original Message-
  From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
  Sent: August 28, 2001 2:05 PM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
 
 
  What OS is the on (Win9x, WinNT, Win2k)?\
  Win98SE
 
  What are the model number for the video cards?
  ATI XPERT98
 
  Do you know what the Motherboard make and model is?
  Sorry, without throwing the user off the unit, I couldn't
  tell you right
  now.
 
  Or do you guys/gals have a technician onsite that can look at this.
  That's me.  I'm it.  Told you -- we are on a shoestring these
  days.  We
  spent all our money on upgrading to W2K server, ISA Server 
 and E2K and
  buying 3 new servers for that deployment.
 
  -Original Message-
  From: Jeremy Newell [mailto:[EMAIL PROTECTED]]
  Sent: Tuesday, August 28, 2001 10:45 AM
  To: Exchange Discussions
  Subject: RE: Plain Text Only
 
 
  Just a few questions for ya.  I might be able to help 
 narrow down the
  video
  problem.
 
  What OS is the on (Win9x, WinNT, Win2k)?
  What are the model number for the video cards?
  Do you know what the Motherboard make and model is?
 
  Or do you guys/gals have a technician onsite that can look at this.
 
  Jeremy Newell
  Systems Technician
 
  INSCRIBER TECHNOLOGY CORPORATION
  26 Peppler Street
  Waterloo, Ontario
  Canada, N2J 3C4
  T.519.570.9111
  F.519.570.9140
  www.inscriber.com
 
 
   -Original Message-
   From: Ewart, Vicki L. [mailto:[EMAIL PROTECTED]]
   Sent: August 28, 2001 1:42 PM
   To: Exchange Discussions
   Subject: RE: Plain Text Only
  
  
   I've put two different ones in.  A Matrox and an ATI.  I
  suspect it is
   something in the BIOS, which is not something I am 
 prepared to deal
   with.
  
   ve
  
   -Original Message-
   From: Martin Blackstone [mailto:[EMAIL PROTECTED]]
   Sent: Tuesday, August 28, 2001 10:08 AM
   To: Exchange Discussions
   Subject: RE: Plain Text Only
  
  
   So if you completely wipe the disk clean. Reinstall 
 Windows (without
   installing anything else), you still cannot change the video mode?
   What kind of card is it?
  
   -Original