Thanks to everyone for there help last month with the problem I had with the ESA not starting. I finally had to call PSS to solve it. I have included the original message below for reference. The key was the statement regarding missing protocol sequences. I have copied the registry entries that were missing from the server that we reinstalled. Here they are: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Rpc\ClientProtocols] "ncacn_np"="rpcrt4.dll" "ncacn_ip_tcp"="rpcrt4.dll" "ncadg_ip_udp"="rpcrt4.dll" "ncacn_nb_tcp"="rpcrt4.dll" "ncacn_http"="rpcrt4.dll" Once these were installed into the registry, we were fine, and the ESA started right up. Thanks again for everyone's help. W. Andy Roche Systems Administrator Liberty Christian Center http://www.lcc-omaha.org [EMAIL PROTECTED] ****** Original Message ********** I am supporting a site that is running Windows 2000 and Exchange 2000. I personally know next to nothing about supporting Exchange, but I am stuck trying. I very much need some help here. Last week the server decided that it would run for no more than 30 minutes at a time, then crash. I trouble shot it, and it turned out to be the hard drive. No problem, except that the current hardware doesn't support the new hard drive. No problem, we put in new hardware. Now Win2K would crash, with an inaccessible boot device. I finally got the new drive to load Win2K on the new system by reinstalling Win2K, and then cloned it onto the new drive. Now however, the Exchange System Attendant service won't start. It has 3 entries in the Application event log. 1) Time: 19:09 Event ID: 1000 Microsoft Exchange System Attendant is starting. Microsoft Exchange Server System Attendant, service startup complete, version 6.0 (build 4417.0) 2) Time: 19:09 Event ID: 1005 Unexpected Error. There are no protocol sequences. Facility Win32 ID no: c00706b7 Microsoft Exchange System Attendant occurred. 3) Time: 19:09 Event ID: 1004 Microsoft Exchange System Attendant failed to start. I have search the Online Knowledge base, but in this case, it should be called the Online Lack-Of-Knowledge Base. :) I would be willing to remove Exchange and reinstall it, but when I try to remove Exchange, I get the following statement. "The component 'Microsoft Exchange Messaging and Collaboration Services' cannot be assigned the action 'Remove" because: - One or more users currently use a mailbox store on this server. These users must be moved to a mailbox store on a different server or be mail disabled before uninstalling this server." I have checked the Exchange System Manager, and under Servers, the server is listed. However when you try to look under the First Storage Group, you get eh following message: "The action could not be completed because the Microsoft Exchange Information Store service is unavailable. Be sure the service is running, and you have network connectivity to the Microsoft Exchange Server computer. Operation: retrieving mount information ID no: c1041721 Exchange System Manager" I know that the Information Store service is dependent on the System Attendant, so this is probably an expected error under the circumstances. Sorry if it's wordy, I just really need some help here. W. Andy Roche Systems Admin Liberty Christian Center _________________________________________________________________ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin: [EMAIL PROTECTED]
