RE: Exchange 5.5 AVAPI (Anti-Virus interface)
Eh... no! Thanks for the reply though - I'm pleased to hear it's not just Inoculan that suffers from this! Cheers, Loftus. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: 04 December 2001 17:20 To: [EMAIL PROTECTED] Subject: RE: Exchange 5.5 AVAPI (Anti-Virus interface) I know Groupshield can suffer from this problem, though we were able to minimize it through the timing changes in the registry. I'm don't know if it's true with other AVAPI scanners though. Did you write Mac shareware in years past? -Peter -Original Message- From: Loftus Greig [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 04, 2001 6:56 To: Exchange Discussions Subject: Exchange 5.5 AVAPI (Anti-Virus interface) NT4, SP6a, Exchange 5.5 SP4, CA InoculateIT 4.53 There are a few articles on MSKB which document the timing problems that can arise with Exchange-aware virus scanners, specifically those which prevent items from being accessed during archival and synchronization. Exchange 5.5 SP4 was supposed to address this, but for us the problem persists. Does anyone know if - 1) All AVAPI 1.0 based scanners suffer these problems ? 2) Exchange 2000 (AVAPI 2.0) sorts this ? 3) The registry values under HKLM\...\Services\MSExchangeIS\AntiVirus\ can be adjusted to good effect (I've not had much luck so far) ? I know that Antigen is well regarded and doesn't use AVAPI, but I'm just anxious to know if we're really stuck with these problems until the software is replaced. Our users experience a number of errors when synchronizing or archiving in Outlook. Since many use laptops, this is a pretty big issue. Thanks for any advice, Loftus Greig. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] __ This message is private or privileged. If you are not the person for whom this message is intended, please delete it and notify me immediately, and please do not copy or send this message to anyone else. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Exchange 5.5 AVAPI (Anti-Virus interface)
Look at http://support.microsoft.com/support/kb/articles/Q264/7/31.ASP we use 0x800 for openretrydelay here. Phil - Phil Randal Network Engineer Herefordshire Council Hereford, UK -Original Message- From: Loftus Greig [mailto:[EMAIL PROTECTED]] Sent: 05 December 2001 13:31 To: Exchange Discussions Subject: RE: Exchange 5.5 AVAPI (Anti-Virus interface) Eh... no! Thanks for the reply though - I'm pleased to hear it's not just Inoculan that suffers from this! Cheers, Loftus. -Original Message- From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED]] Sent: 04 December 2001 17:20 To: [EMAIL PROTECTED] Subject: RE: Exchange 5.5 AVAPI (Anti-Virus interface) I know Groupshield can suffer from this problem, though we were able to minimize it through the timing changes in the registry. I'm don't know if it's true with other AVAPI scanners though. Did you write Mac shareware in years past? -Peter -Original Message- From: Loftus Greig [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 04, 2001 6:56 To: Exchange Discussions Subject: Exchange 5.5 AVAPI (Anti-Virus interface) NT4, SP6a, Exchange 5.5 SP4, CA InoculateIT 4.53 There are a few articles on MSKB which document the timing problems that can arise with Exchange-aware virus scanners, specifically those which prevent items from being accessed during archival and synchronization. Exchange 5.5 SP4 was supposed to address this, but for us the problem persists. Does anyone know if - 1) All AVAPI 1.0 based scanners suffer these problems ? 2) Exchange 2000 (AVAPI 2.0) sorts this ? 3) The registry values under HKLM\...\Services\MSExchangeIS\AntiVirus\ can be adjusted to good effect (I've not had much luck so far) ? I know that Antigen is well regarded and doesn't use AVAPI, but I'm just anxious to know if we're really stuck with these problems until the software is replaced. Our users experience a number of errors when synchronizing or archiving in Outlook. Since many use laptops, this is a pretty big issue. Thanks for any advice, Loftus Greig. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] __ This message is private or privileged. If you are not the person for whom this message is intended, please delete it and notify me immediately, and please do not copy or send this message to anyone else. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Exchange 5.5 AVAPI (Anti-Virus interface)
I know Groupshield can suffer from this problem, though we were able to minimize it through the timing changes in the registry. I'm don't know if it's true with other AVAPI scanners though. Did you write Mac shareware in years past? -Peter -Original Message- From: Loftus Greig [mailto:[EMAIL PROTECTED]] Sent: Tuesday, December 04, 2001 6:56 To: Exchange Discussions Subject: Exchange 5.5 AVAPI (Anti-Virus interface) NT4, SP6a, Exchange 5.5 SP4, CA InoculateIT 4.53 There are a few articles on MSKB which document the timing problems that can arise with Exchange-aware virus scanners, specifically those which prevent items from being accessed during archival and synchronization. Exchange 5.5 SP4 was supposed to address this, but for us the problem persists. Does anyone know if - 1) All AVAPI 1.0 based scanners suffer these problems ? 2) Exchange 2000 (AVAPI 2.0) sorts this ? 3) The registry values under HKLM\...\Services\MSExchangeIS\AntiVirus\ can be adjusted to good effect (I've not had much luck so far) ? I know that Antigen is well regarded and doesn't use AVAPI, but I'm just anxious to know if we're really stuck with these problems until the software is replaced. Our users experience a number of errors when synchronizing or archiving in Outlook. Since many use laptops, this is a pretty big issue. Thanks for any advice, Loftus Greig. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] __ This message is private or privileged. If you are not the person for whom this message is intended, please delete it and notify me immediately, and please do not copy or send this message to anyone else. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Exchange 5.5 AVAPI (Anti-Virus interface)
The fix is to increase OpenRetryDelay as detailed here: http://support.microsoft.com/support/kb/articles/Q264/7/31.ASP We use 0x800 as our value. If you're using Groupshield, get hotfix 7 from http://b2b.mcafee.com (follow the download links for product updates, login, and look under patches etc). Phil - Phil Randal Network Engineer Herefordshire Council Hereford, UK -Original Message- From: Durkee, Peter [mailto:[EMAIL PROTECTED]] Sent: 04 December 2001 17:20 To: Exchange Discussions Subject: RE: Exchange 5.5 AVAPI (Anti-Virus interface) I know Groupshield can suffer from this problem, though we were able to minimize it through the timing changes in the registry. I'm don't know if it's true with other AVAPI scanners though. Did you write Mac shareware in years past? -Peter _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Exchange 5.5 AVAPI (Anti-Virus interface)
oops, brain not in gear.. http://www.mcafeeb2b.com/naicommon/download/upgrade/login.asp Phil - Phil Randal Network Engineer Herefordshire Council Hereford, UK -Original Message- From: Randal, Phil Sent: 04 December 2001 17:29 To: 'Exchange Discussions' Subject: RE: Exchange 5.5 AVAPI (Anti-Virus interface) The fix is to increase OpenRetryDelay as detailed here: http://support.microsoft.com/support/kb/articles/Q264/7/31.ASP We use 0x800 as our value. If you're using Groupshield, get hotfix 7 from http://b2b.mcafee.com (follow the download links for product updates, login, and look under patches etc). Phil - Phil Randal Network Engineer Herefordshire Council Hereford, UK -Original Message- From: Durkee, Peter [mailto:[EMAIL PROTECTED]] Sent: 04 December 2001 17:20 To: Exchange Discussions Subject: RE: Exchange 5.5 AVAPI (Anti-Virus interface) I know Groupshield can suffer from this problem, though we were able to minimize it through the timing changes in the registry. I'm don't know if it's true with other AVAPI scanners though. Did you write Mac shareware in years past? -Peter _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
