RE: Outlook on Win XP SP1 can't connect to Exchange server

2003-02-27 Thread Hurst, Paul
What OS is the Exch?

Cheers

Paul

Standards are like toothbrushes,
everyone wants one but not yours


-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED]
Sent: 26 February 2003 21:20
To: Exchange Discussions
Subject: Outlook on Win XP SP1 can't connect to Exchange server


I have a customer who has been connecting to our Exchange servers just fine
with MAPI Outlook, across the Internet.

They have been receiving new PCs from Dell that are already preconfigured
with Windows XP SP1.

And for some reason users on those PCs cannot connect to Exchange anymore.

I asked him to check the XP's built-in firewall. He says it is disabled.

I did an RPC Ping test with him. From old PCs RPC Ping worked fine. But it
failed on the new XP SP1 PCs.

What else could there be wrong with XP SP1 that would kill RPCs?

Thanks for any ideas!

_
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RE: Outlook on Win XP SP1 can't connect to Exchange server

2003-02-27 Thread Andrey Fyodorov
Win2K Adv Server, SP3 + patches
Exchange 2000 SP3

-Original Message-
From: Hurst, Paul [mailto:[EMAIL PROTECTED]
Sent: Thursday, February 27, 2003 4:03 AM
To: Exchange Discussions
Subject: RE: Outlook on Win XP SP1 can't connect to Exchange server


What OS is the Exch?

Cheers

Paul

Standards are like toothbrushes,
everyone wants one but not yours


-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED]
Sent: 26 February 2003 21:20
To: Exchange Discussions
Subject: Outlook on Win XP SP1 can't connect to Exchange server


I have a customer who has been connecting to our Exchange servers just fine
with MAPI Outlook, across the Internet.

They have been receiving new PCs from Dell that are already preconfigured
with Windows XP SP1.

And for some reason users on those PCs cannot connect to Exchange anymore.

I asked him to check the XP's built-in firewall. He says it is disabled.

I did an RPC Ping test with him. From old PCs RPC Ping worked fine. But it
failed on the new XP SP1 PCs.

What else could there be wrong with XP SP1 that would kill RPCs?

Thanks for any ideas!

_
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Exchange List admin:[EMAIL PROTECTED]


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Sony or Sony affiliated companies. Sony email is for business use only. 

This email and any response may be monitored by Sony United Kingdom Limited.
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RE: Outlook on Win XP SP1 can't connect to Exchange server

2003-02-27 Thread David J. Culliton
That would not necessarily be true.  Don't know about your firewall(s)
but most operate on the principle of if not allowed than deny. My
question would be if the ip is not the same as the old computer (Did not
see it stated anywhere)- is the ip allowed access through the firewall
to the exchange server on the given ports?

-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 26, 2003 5:10 PM
To: Exchange Discussions
Subject: RE: Outlook on Win XP SP1 can't connect to Exchange server


wouldn't be our firewalls, because he can use other PCs in his office to
connect with MAPI just fine.

-Original Message-
From: Bailey, Matthew [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 26, 2003 5:13 PM
To: Exchange Discussions
Subject: RE: Outlook on Win XP SP1 can't connect to Exchange server


I would check the firewalls on both ends of the connection.

-Matt

Matthew Bailey
LAN Engineer
CSK Auto, Inc.
[EMAIL PROTECTED]
Office: (602) 631-7486
Fax: (602) 294-7486

Chaos reigns within. 
Reflect, repent, and reboot. 
Order shall return.




-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 26, 2003 2:52 PM
To: Exchange Discussions
Subject: RE: Outlook on Win XP SP1 can't connect to Exchange server

HOSTS file.

The new ones have the HOSTS file too with the correct settings. He can
do a regular ping, by server name, and it replies.

Something is killing the RPCs though.

-Original Message-
From: Martin Blackstone [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 26, 2003 4:28 PM
To: Exchange Discussions
Subject: RE: Outlook on Win XP SP1 can't connect to Exchange server


Do the old PC's perhaps have a host file or a static route setup on them
to your server? 


-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 26, 2003 1:20 PM
To: Exchange Discussions

I have a customer who has been connecting to our Exchange servers just
fine with MAPI Outlook, across the Internet.

They have been receiving new PCs from Dell that are already
preconfigured with Windows XP SP1.

And for some reason users on those PCs cannot connect to Exchange
anymore.

I asked him to check the XP's built-in firewall. He says it is disabled.

I did an RPC Ping test with him. From old PCs RPC Ping worked fine. But
it failed on the new XP SP1 PCs.

What else could there be wrong with XP SP1 that would kill RPCs?

Thanks for any ideas!

_
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RE: Outlook on Win XP SP1 can't connect to Exchange server

2003-02-27 Thread Alverson, Tom
Try removing and re-adding the TCP/IP protocol.  We had a problem with
outlook not being able to connect to our exchange 5.5 server on machines
that had been ghosted and sysprepped.  Everything else worked (except
outlook/exchange) and I found a MS Knowledgebase article that suggested
removing/reinstalling TCP/IP which solved the problem.

Tom Alverson
 
 
-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED] 
Sent: Thursday, February 27, 2003 9:14 AM
To: Exchange Discussions

Win2K Adv Server, SP3 + patches
Exchange 2000 SP3

-Original Message-
From: Hurst, Paul [mailto:[EMAIL PROTECTED]
Sent: Thursday, February 27, 2003 4:03 AM
To: Exchange Discussions
Subject: RE: Outlook on Win XP SP1 can't connect to Exchange server


What OS is the Exch?

Cheers

Paul

Standards are like toothbrushes,
everyone wants one but not yours


-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED]
Sent: 26 February 2003 21:20
To: Exchange Discussions
Subject: Outlook on Win XP SP1 can't connect to Exchange server


I have a customer who has been connecting to our Exchange servers just fine
with MAPI Outlook, across the Internet.

They have been receiving new PCs from Dell that are already preconfigured
with Windows XP SP1.

And for some reason users on those PCs cannot connect to Exchange anymore.

I asked him to check the XP's built-in firewall. He says it is disabled.

I did an RPC Ping test with him. From old PCs RPC Ping worked fine. But it
failed on the new XP SP1 PCs.

What else could there be wrong with XP SP1 that would kill RPCs?

Thanks for any ideas!

_
List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
Archives:   http://www.swynk.com/sitesearch/search.asp
To unsubscribe: mailto:[EMAIL PROTECTED]
Exchange List admin:[EMAIL PROTECTED]



***
The information contained in this message or any of its attachments may be
confidential and is intended for the exclusive use of the addressee(s). Any
disclosure, reproduction, distribution or other dissemination or use of this
communication is strictly prohibited without the express permission of the
sender. The views expressed in this email are those of the individual and
not necessarily those of Sony or Sony affiliated companies. Sony email is
for business use only. 

This email and any response may be monitored by Sony United Kingdom Limited.
(6)

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RE: Outlook on Win XP SP1 can't connect to Exchange server

2003-02-26 Thread Martin Blackstone
Do the old PC's perhaps have a host file or a static route setup on them to
your server? 


-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 26, 2003 1:20 PM
To: Exchange Discussions

I have a customer who has been connecting to our Exchange servers just fine
with MAPI Outlook, across the Internet.

They have been receiving new PCs from Dell that are already preconfigured
with Windows XP SP1.

And for some reason users on those PCs cannot connect to Exchange anymore.

I asked him to check the XP's built-in firewall. He says it is disabled.

I did an RPC Ping test with him. From old PCs RPC Ping worked fine. But it
failed on the new XP SP1 PCs.

What else could there be wrong with XP SP1 that would kill RPCs?

Thanks for any ideas!

_
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RE: Outlook on Win XP SP1 can't connect to Exchange server

2003-02-26 Thread Friese, Casey
The Exchange server isn't by chance behind an ISA server is it?

-Original Message-
From: Martin Blackstone [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 26, 2003 4:28 PM
To: Exchange Discussions
Subject: RE: Outlook on Win XP SP1 can't connect to Exchange server


Do the old PC's perhaps have a host file or a static route setup on them to
your server? 


-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 26, 2003 1:20 PM
To: Exchange Discussions

I have a customer who has been connecting to our Exchange servers just fine
with MAPI Outlook, across the Internet.

They have been receiving new PCs from Dell that are already preconfigured
with Windows XP SP1.

And for some reason users on those PCs cannot connect to Exchange anymore.

I asked him to check the XP's built-in firewall. He says it is disabled.

I did an RPC Ping test with him. From old PCs RPC Ping worked fine. But it
failed on the new XP SP1 PCs.

What else could there be wrong with XP SP1 that would kill RPCs?

Thanks for any ideas!

_
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RE: Outlook on Win XP SP1 can't connect to Exchange server

2003-02-26 Thread Waters, Jeff
I am running XP SP1 and having no problems what so ever.  Can you resolve
the exchange server from the command prompt?  
A side note, 1st thing I always do to any new system, dump the OEM
configuration and put our configs on the systems.  I have found this to
solve more than one or two problems along the way.
Jeff

-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 26, 2003 4:20 PM
To: Exchange Discussions
Subject: Outlook on Win XP SP1 can't connect to Exchange server


I have a customer who has been connecting to our Exchange servers just fine
with MAPI Outlook, across the Internet.

They have been receiving new PCs from Dell that are already preconfigured
with Windows XP SP1.

And for some reason users on those PCs cannot connect to Exchange anymore.

I asked him to check the XP's built-in firewall. He says it is disabled.

I did an RPC Ping test with him. From old PCs RPC Ping worked fine. But it
failed on the new XP SP1 PCs.

What else could there be wrong with XP SP1 that would kill RPCs?

Thanks for any ideas!

_
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RE: Outlook on Win XP SP1 can't connect to Exchange server

2003-02-26 Thread Andrey Fyodorov
nope

-Original Message-
From: Friese, Casey [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 26, 2003 4:38 PM
To: Exchange Discussions
Subject: RE: Outlook on Win XP SP1 can't connect to Exchange server


The Exchange server isn't by chance behind an ISA server is it?

-Original Message-
From: Martin Blackstone [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 26, 2003 4:28 PM
To: Exchange Discussions
Subject: RE: Outlook on Win XP SP1 can't connect to Exchange server


Do the old PC's perhaps have a host file or a static route setup on them to
your server? 


-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 26, 2003 1:20 PM
To: Exchange Discussions

I have a customer who has been connecting to our Exchange servers just fine
with MAPI Outlook, across the Internet.

They have been receiving new PCs from Dell that are already preconfigured
with Windows XP SP1.

And for some reason users on those PCs cannot connect to Exchange anymore.

I asked him to check the XP's built-in firewall. He says it is disabled.

I did an RPC Ping test with him. From old PCs RPC Ping worked fine. But it
failed on the new XP SP1 PCs.

What else could there be wrong with XP SP1 that would kill RPCs?

Thanks for any ideas!

_
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RE: Outlook on Win XP SP1 can't connect to Exchange server

2003-02-26 Thread Andrey Fyodorov
HOSTS file.

The new ones have the HOSTS file too with the correct settings. He can do a regular 
ping, by server name, and it replies.

Something is killing the RPCs though.

-Original Message-
From: Martin Blackstone [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 26, 2003 4:28 PM
To: Exchange Discussions
Subject: RE: Outlook on Win XP SP1 can't connect to Exchange server


Do the old PC's perhaps have a host file or a static route setup on them to
your server? 


-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 26, 2003 1:20 PM
To: Exchange Discussions

I have a customer who has been connecting to our Exchange servers just fine
with MAPI Outlook, across the Internet.

They have been receiving new PCs from Dell that are already preconfigured
with Windows XP SP1.

And for some reason users on those PCs cannot connect to Exchange anymore.

I asked him to check the XP's built-in firewall. He says it is disabled.

I did an RPC Ping test with him. From old PCs RPC Ping worked fine. But it
failed on the new XP SP1 PCs.

What else could there be wrong with XP SP1 that would kill RPCs?

Thanks for any ideas!

_
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RE: Outlook on Win XP SP1 can't connect to Exchange server

2003-02-26 Thread Bailey, Matthew
I would check the firewalls on both ends of the connection.

-Matt

Matthew Bailey
LAN Engineer
CSK Auto, Inc.
[EMAIL PROTECTED]
Office: (602) 631-7486
Fax: (602) 294-7486

Chaos reigns within. 
Reflect, repent, and reboot. 
Order shall return.




-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 26, 2003 2:52 PM
To: Exchange Discussions
Subject: RE: Outlook on Win XP SP1 can't connect to Exchange server

HOSTS file.

The new ones have the HOSTS file too with the correct settings. He can
do a regular ping, by server name, and it replies.

Something is killing the RPCs though.

-Original Message-
From: Martin Blackstone [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 26, 2003 4:28 PM
To: Exchange Discussions
Subject: RE: Outlook on Win XP SP1 can't connect to Exchange server


Do the old PC's perhaps have a host file or a static route setup on them
to
your server? 


-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 26, 2003 1:20 PM
To: Exchange Discussions

I have a customer who has been connecting to our Exchange servers just
fine
with MAPI Outlook, across the Internet.

They have been receiving new PCs from Dell that are already
preconfigured
with Windows XP SP1.

And for some reason users on those PCs cannot connect to Exchange
anymore.

I asked him to check the XP's built-in firewall. He says it is disabled.

I did an RPC Ping test with him. From old PCs RPC Ping worked fine. But
it
failed on the new XP SP1 PCs.

What else could there be wrong with XP SP1 that would kill RPCs?

Thanks for any ideas!

_
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RE: Outlook on Win XP SP1 can't connect to Exchange server

2003-02-26 Thread Andrey Fyodorov
wouldn't be our firewalls, because he can use other PCs in his office to connect with 
MAPI just fine.

-Original Message-
From: Bailey, Matthew [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 26, 2003 5:13 PM
To: Exchange Discussions
Subject: RE: Outlook on Win XP SP1 can't connect to Exchange server


I would check the firewalls on both ends of the connection.

-Matt

Matthew Bailey
LAN Engineer
CSK Auto, Inc.
[EMAIL PROTECTED]
Office: (602) 631-7486
Fax: (602) 294-7486

Chaos reigns within. 
Reflect, repent, and reboot. 
Order shall return.




-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 26, 2003 2:52 PM
To: Exchange Discussions
Subject: RE: Outlook on Win XP SP1 can't connect to Exchange server

HOSTS file.

The new ones have the HOSTS file too with the correct settings. He can
do a regular ping, by server name, and it replies.

Something is killing the RPCs though.

-Original Message-
From: Martin Blackstone [mailto:[EMAIL PROTECTED]
Sent: Wednesday, February 26, 2003 4:28 PM
To: Exchange Discussions
Subject: RE: Outlook on Win XP SP1 can't connect to Exchange server


Do the old PC's perhaps have a host file or a static route setup on them
to
your server? 


-Original Message-
From: Andrey Fyodorov [mailto:[EMAIL PROTECTED] 
Sent: Wednesday, February 26, 2003 1:20 PM
To: Exchange Discussions

I have a customer who has been connecting to our Exchange servers just
fine
with MAPI Outlook, across the Internet.

They have been receiving new PCs from Dell that are already
preconfigured
with Windows XP SP1.

And for some reason users on those PCs cannot connect to Exchange
anymore.

I asked him to check the XP's built-in firewall. He says it is disabled.

I did an RPC Ping test with him. From old PCs RPC Ping worked fine. But
it
failed on the new XP SP1 PCs.

What else could there be wrong with XP SP1 that would kill RPCs?

Thanks for any ideas!

_
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