RE: Users Cannot Log Into Mailboxes

2003-09-20 Thread Adams, Kevin C.
 
Interesting.  This problem just cropped up here at my organization about 12
hours ago.
Have you been able to find out anything more?

-K-

-Original Message-
From: Chris H [mailto:[EMAIL PROTECTED] 
Sent: Thursday, September 11, 2003 9:46 AM
To: Exchange Discussions
Importance: High

all of a sudden this morning about 60 out of 400 cannot log into the
exchange servers via Outlook.

The set of folders could not be opened. You do not have permission to log
on.

NT 4 domain
Windows 2000 sp 3
Exchange 5.5 sp4

all servers have operated fine for over 2 years no probs this started this
morning have tried:

new profile
rebooting all dc's
turning off nt auth in mail profile
mapping the ipc$ to a mail server (says it doesnt exist but it is there) I
dont see a named pipes binding as some articles suggest

any other ideas

Thanks!

Chris


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RE: Users Cannot Log Into Mailboxes

2003-09-15 Thread Blunt, James H (Jim)
Isn't that permissions/account modification information going to be in the
logs for one of your DC's?

-Original Message-
From: Chris H [mailto:[EMAIL PROTECTED] 
Sent: Friday, September 12, 2003 6:23 AM
To: Exchange Discussions
Subject: Re: Users Cannot Log Into Mailboxes


Thanks to everyone who helped! I finally found out the culprit. Something
very stupid to boot. Almost 200 out of 500 mailboxes had their primary NT
account changed to another person's NT account. It appears to be totally
random as well. The first person I had to troubleshoot on had the correct NT
account as a primary as he was already logged in to Outlook when the script
ran. So I didnt pick up on that immedaitely. Then when he logged off and
could not get back in . . . we were clued in.


I suspect a rouge WSH script as the developers have been working on one to
auto create mailboxes via a web interface.

So you know my next question . . . anyone think of a way to track this down?
I see the 200 Informational messages from the DS in the event logs about
account properties being changed, but not by who or what.

Any other suggestions? Obviously someone is hot to know how this happened .
.  .

Thanks!

Chris

PS I know about doing that work on a Dev Domain/Exchange server . . . I
warned them about that but was vetoed! :)


- Original Message - 
From: Tony Hlabse [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 11:17 AM
Subject: Re: Users Cannot Log Into Mailboxes



 There has to be something logging when attempting to login to the 
 mailbox. Did you look hard at the logs?


 From: Andy David [EMAIL PROTECTED]
 Reply-To: Exchange Discussions [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Subject: Re: Users Cannot Log Into Mailboxes
 Date: Thu, 11 Sep 2003 10:56:04 -0400

 So nothing was changed on the servers?
 Was anything changed on those workstations?

 - Original Message -
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:38 AM
 Subject: Re: Users Cannot Log Into Mailboxes


   cannot find inbox for same users via OWA
  
   - Original Message -
   From: Tony Hlabse [EMAIL PROTECTED]
   To: Exchange Discussions [EMAIL PROTECTED]
   Sent: Thursday, September 11, 2003 10:34 AM
   Subject: RE: Users Cannot Log Into Mailboxes
  
  
   This may seem too simple but can they resolve the email servers 
 name. Also   try accessing via OWA is that ok. Everytime this comes 
 up it is either
a
   network problem or DNS
  
   -Original Message-
   From: [EMAIL PROTECTED]
   [mailto:[EMAIL PROTECTED] On Behalf Of Chris H  
  Sent: Thursday, September 11, 2003 10:25 AM   To: Exchange 
 Discussions  
   that is the puzzling part . . .
  
   auth to different dc's
   mail on different mail servers
   different segments/switches on the network
  
  
   - Original Message -
   From: Andy David [EMAIL PROTECTED]
   To: Exchange Discussions [EMAIL PROTECTED]
   Sent: Thursday, September 11, 2003 10:16 AM
   Subject: Re: Users Cannot Log Into Mailboxes
  
  
Any commonality that you can see among those 60 users?
   
- Original Message -
From: Chris H [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 9:45 AM
Subject: Users Cannot Log Into Mailboxes
   
   
 all of a sudden this morning about 60 out of 400 cannot log into
the
 exchange servers via Outlook.

 The set of folders could not be opened. You do not have 
 permission
to
   log
 on.

 NT 4 domain
 Windows 2000 sp 3
 Exchange 5.5 sp4

 all servers have operated fine for over 2 years no probs 
 this started this morning have tried:

 new profile
 rebooting all dc's
 turning off nt auth in mail profile
 mapping the ipc$ to a mail server (says it doesnt exist but it is
 there)
 I dont see a named pipes binding as some articles suggest

 any other ideas

 Thanks!

 Chris


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Re: Users Cannot Log Into Mailboxes

2003-09-12 Thread Chris H
Thanks to everyone who helped! I finally found out the culprit. Something
very stupid to boot.
Almost 200 out of 500 mailboxes had their primary NT account changed to
another person's NT account. It appears to be totally random as well. The
first person I had to troubleshoot on had the correct NT account as a
primary as he was already logged in to Outlook when the script ran. So I
didnt pick up on that immedaitely. Then when he logged off and could not get
back in . . . we were clued in.


I suspect a rouge WSH script as the developers have been working on one to
auto create mailboxes via a web interface.

So you know my next question . . . anyone think of a way to track this down?
I see the 200 Informational messages from the DS in the event logs about
account properties being changed, but not by who or what.

Any other suggestions? Obviously someone is hot to know how this happened .
.  .

Thanks!

Chris

PS I know about doing that work on a Dev Domain/Exchange server . . . I
warned them about that but was vetoed! :)


- Original Message - 
From: Tony Hlabse [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 11:17 AM
Subject: Re: Users Cannot Log Into Mailboxes



 There has to be something logging when attempting to login to the mailbox.
 Did you look hard at the logs?


 From: Andy David [EMAIL PROTECTED]
 Reply-To: Exchange Discussions [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Subject: Re: Users Cannot Log Into Mailboxes
 Date: Thu, 11 Sep 2003 10:56:04 -0400

 So nothing was changed on the servers?
 Was anything changed on those workstations?

 - Original Message -
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:38 AM
 Subject: Re: Users Cannot Log Into Mailboxes


   cannot find inbox for same users via OWA
  
   - Original Message -
   From: Tony Hlabse [EMAIL PROTECTED]
   To: Exchange Discussions [EMAIL PROTECTED]
   Sent: Thursday, September 11, 2003 10:34 AM
   Subject: RE: Users Cannot Log Into Mailboxes
  
  
   This may seem too simple but can they resolve the email servers name.
 Also
   try accessing via OWA is that ok. Everytime this comes up it is either
a
   network problem or DNS
  
   -Original Message-
   From: [EMAIL PROTECTED]
   [mailto:[EMAIL PROTECTED] On Behalf Of Chris H
   Sent: Thursday, September 11, 2003 10:25 AM
   To: Exchange Discussions
  
   that is the puzzling part . . .
  
   auth to different dc's
   mail on different mail servers
   different segments/switches on the network
  
  
   - Original Message -
   From: Andy David [EMAIL PROTECTED]
   To: Exchange Discussions [EMAIL PROTECTED]
   Sent: Thursday, September 11, 2003 10:16 AM
   Subject: Re: Users Cannot Log Into Mailboxes
  
  
Any commonality that you can see among those 60 users?
   
- Original Message -
From: Chris H [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 9:45 AM
Subject: Users Cannot Log Into Mailboxes
   
   
 all of a sudden this morning about 60 out of 400 cannot log into
the
 exchange servers via Outlook.

 The set of folders could not be opened. You do not have permission
to
   log
 on.

 NT 4 domain
 Windows 2000 sp 3
 Exchange 5.5 sp4

 all servers have operated fine for over 2 years no probs
 this started this morning
 have tried:

 new profile
 rebooting all dc's
 turning off nt auth in mail profile
 mapping the ipc$ to a mail server (says it doesnt exist but it is
 there)
 I dont see a named pipes binding as some articles suggest

 any other ideas

 Thanks!

 Chris


 _
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 Web Interface:
   
  

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 Exchange List admin:[EMAIL PROTECTED]

   
   
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Re: Users Cannot Log Into Mailboxes

2003-09-12 Thread Tony Hlabse
Hold each developer by his ankles as you suspend him from the outside top 
floor window. That usally gets their attention. Or threaten them with an IMS 
interview. Or shoot the person who heads up them and have him explain why 
they are testing scripts on a live system.

From: Chris H [EMAIL PROTECTED]
Reply-To: Exchange Discussions [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Subject: Re: Users Cannot Log Into Mailboxes
Date: Fri, 12 Sep 2003 09:23:00 -0400
Thanks to everyone who helped! I finally found out the culprit. Something
very stupid to boot.
Almost 200 out of 500 mailboxes had their primary NT account changed to
another person's NT account. It appears to be totally random as well. The
first person I had to troubleshoot on had the correct NT account as a
primary as he was already logged in to Outlook when the script ran. So I
didnt pick up on that immedaitely. Then when he logged off and could not get
back in . . . we were clued in.
I suspect a rouge WSH script as the developers have been working on one to
auto create mailboxes via a web interface.
So you know my next question . . . anyone think of a way to track this down?
I see the 200 Informational messages from the DS in the event logs about
account properties being changed, but not by who or what.
Any other suggestions? Obviously someone is hot to know how this happened .
.  .
Thanks!

Chris

PS I know about doing that work on a Dev Domain/Exchange server . . . I
warned them about that but was vetoed! :)
- Original Message -
From: Tony Hlabse [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 11:17 AM
Subject: Re: Users Cannot Log Into Mailboxes

 There has to be something logging when attempting to login to the 
mailbox.
 Did you look hard at the logs?


 From: Andy David [EMAIL PROTECTED]
 Reply-To: Exchange Discussions [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Subject: Re: Users Cannot Log Into Mailboxes
 Date: Thu, 11 Sep 2003 10:56:04 -0400

 So nothing was changed on the servers?
 Was anything changed on those workstations?

 - Original Message -
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:38 AM
 Subject: Re: Users Cannot Log Into Mailboxes


   cannot find inbox for same users via OWA
  
   - Original Message -
   From: Tony Hlabse [EMAIL PROTECTED]
   To: Exchange Discussions [EMAIL PROTECTED]
   Sent: Thursday, September 11, 2003 10:34 AM
   Subject: RE: Users Cannot Log Into Mailboxes
  
  
   This may seem too simple but can they resolve the email servers name.
 Also
   try accessing via OWA is that ok. Everytime this comes up it is either
a
   network problem or DNS
  
   -Original Message-
   From: [EMAIL PROTECTED]
   [mailto:[EMAIL PROTECTED] On Behalf Of Chris H
   Sent: Thursday, September 11, 2003 10:25 AM
   To: Exchange Discussions
  
   that is the puzzling part . . .
  
   auth to different dc's
   mail on different mail servers
   different segments/switches on the network
  
  
   - Original Message -
   From: Andy David [EMAIL PROTECTED]
   To: Exchange Discussions [EMAIL PROTECTED]
   Sent: Thursday, September 11, 2003 10:16 AM
   Subject: Re: Users Cannot Log Into Mailboxes
  
  
Any commonality that you can see among those 60 users?
   
- Original Message -
From: Chris H [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 9:45 AM
Subject: Users Cannot Log Into Mailboxes
   
   
 all of a sudden this morning about 60 out of 400 cannot log into
the
 exchange servers via Outlook.

 The set of folders could not be opened. You do not have permission
to
   log
 on.

 NT 4 domain
 Windows 2000 sp 3
 Exchange 5.5 sp4

 all servers have operated fine for over 2 years no probs
 this started this morning
 have tried:

 new profile
 rebooting all dc's
 turning off nt auth in mail profile
 mapping the ipc$ to a mail server (says it doesnt exist but it is
 there)
 I dont see a named pipes binding as some articles suggest

 any other ideas

 Thanks!

 Chris


 _
 List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
 Web Interface:
   
  

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   =english
 To unsubscribe: mailto:[EMAIL PROTECTED]
 Exchange List admin:[EMAIL PROTECTED]

   
   
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Re: Users Cannot Log Into Mailboxes

2003-09-12 Thread Chris H
I like it!

Chris

- Original Message - 
From: Tony Hlabse [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Friday, September 12, 2003 9:31 AM
Subject: Re: Users Cannot Log Into Mailboxes


 Hold each developer by his ankles as you suspend him from the outside top
 floor window. That usally gets their attention. Or threaten them with an
IMS
 interview. Or shoot the person who heads up them and have him explain why
 they are testing scripts on a live system.


 From: Chris H [EMAIL PROTECTED]
 Reply-To: Exchange Discussions [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Subject: Re: Users Cannot Log Into Mailboxes
 Date: Fri, 12 Sep 2003 09:23:00 -0400

 Thanks to everyone who helped! I finally found out the culprit. Something
 very stupid to boot.
 Almost 200 out of 500 mailboxes had their primary NT account changed to
 another person's NT account. It appears to be totally random as well. The
 first person I had to troubleshoot on had the correct NT account as a
 primary as he was already logged in to Outlook when the script ran. So I
 didnt pick up on that immedaitely. Then when he logged off and could not
get
 back in . . . we were clued in.


 I suspect a rouge WSH script as the developers have been working on one to
 auto create mailboxes via a web interface.

 So you know my next question . . . anyone think of a way to track this
down?
 I see the 200 Informational messages from the DS in the event logs about
 account properties being changed, but not by who or what.

 Any other suggestions? Obviously someone is hot to know how this happened
.
 .  .

 Thanks!

 Chris

 PS I know about doing that work on a Dev Domain/Exchange server . . . I
 warned them about that but was vetoed! :)


 - Original Message -
 From: Tony Hlabse [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 11:17 AM
 Subject: Re: Users Cannot Log Into Mailboxes


  
   There has to be something logging when attempting to login to the
 mailbox.
   Did you look hard at the logs?
  
  
   From: Andy David [EMAIL PROTECTED]
   Reply-To: Exchange Discussions [EMAIL PROTECTED]
   To: Exchange Discussions [EMAIL PROTECTED]
   Subject: Re: Users Cannot Log Into Mailboxes
   Date: Thu, 11 Sep 2003 10:56:04 -0400
  
   So nothing was changed on the servers?
   Was anything changed on those workstations?
  
   - Original Message -
   From: Chris H [EMAIL PROTECTED]
   To: Exchange Discussions [EMAIL PROTECTED]
   Sent: Thursday, September 11, 2003 10:38 AM
   Subject: Re: Users Cannot Log Into Mailboxes
  
  
 cannot find inbox for same users via OWA

 - Original Message -
 From: Tony Hlabse [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:34 AM
 Subject: RE: Users Cannot Log Into Mailboxes


 This may seem too simple but can they resolve the email servers
name.
   Also
 try accessing via OWA is that ok. Everytime this comes up it is
either
 a
 network problem or DNS

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Chris H
 Sent: Thursday, September 11, 2003 10:25 AM
 To: Exchange Discussions

 that is the puzzling part . . .

 auth to different dc's
 mail on different mail servers
 different segments/switches on the network


 - Original Message -
 From: Andy David [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:16 AM
 Subject: Re: Users Cannot Log Into Mailboxes


  Any commonality that you can see among those 60 users?
 
  - Original Message -
  From: Chris H [EMAIL PROTECTED]
  To: Exchange Discussions [EMAIL PROTECTED]
  Sent: Thursday, September 11, 2003 9:45 AM
  Subject: Users Cannot Log Into Mailboxes
 
 
   all of a sudden this morning about 60 out of 400 cannot log into
 the
   exchange servers via Outlook.
  
   The set of folders could not be opened. You do not have
permission
 to
 log
   on.
  
   NT 4 domain
   Windows 2000 sp 3
   Exchange 5.5 sp4
  
   all servers have operated fine for over 2 years no probs
   this started this morning
   have tried:
  
   new profile
   rebooting all dc's
   turning off nt auth in mail profile
   mapping the ipc$ to a mail server (says it doesnt exist but it
is
   there)
   I dont see a named pipes binding as some articles suggest
  
   any other ideas
  
   Thanks!
  
   Chris
  
  
  
_
   List posting FAQ:
http://www.swinc.com/resource/exch_faq.htm
   Web Interface:
 

  

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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Andy David
Any commonality that you can see among those 60 users?

- Original Message - 
From: Chris H [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 9:45 AM
Subject: Users Cannot Log Into Mailboxes


 all of a sudden this morning about 60 out of 400 cannot log into the
 exchange servers via Outlook.

 The set of folders could not be opened. You do not have permission to log
 on.

 NT 4 domain
 Windows 2000 sp 3
 Exchange 5.5 sp4

 all servers have operated fine for over 2 years no probs
 this started this morning
 have tried:

 new profile
 rebooting all dc's
 turning off nt auth in mail profile
 mapping the ipc$ to a mail server (says it doesnt exist but it is there)
 I dont see a named pipes binding as some articles suggest

 any other ideas

 Thanks!

 Chris


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 Web Interface:
http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=lang=english
 To unsubscribe: mailto:[EMAIL PROTECTED]
 Exchange List admin:[EMAIL PROTECTED]



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RE: Users Cannot Log Into Mailboxes

2003-09-11 Thread Erik Sojka
They cannot log into the exchange servers via Outlook.  

 -Original Message-
 From: Andy David [mailto:[EMAIL PROTECTED] 
 Sent: Thursday, September 11, 2003 10:16 AM
 To: Exchange Discussions
 Subject: Re: Users Cannot Log Into Mailboxes
 
 
 Any commonality that you can see among those 60 users?
 
 - Original Message - 
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 9:45 AM
 Subject: Users Cannot Log Into Mailboxes
 
 
  all of a sudden this morning about 60 out of 400 cannot log into the
  exchange servers via Outlook.
 
  The set of folders could not be opened. You do not have 
 permission to log
  on.
 
  NT 4 domain
  Windows 2000 sp 3
  Exchange 5.5 sp4
 
  all servers have operated fine for over 2 years no probs
  this started this morning
  have tried:
 
  new profile
  rebooting all dc's
  turning off nt auth in mail profile
  mapping the ipc$ to a mail server (says it doesnt exist but 
 it is there)
  I dont see a named pipes binding as some articles suggest
 
  any other ideas
 
  Thanks!
 
  Chris
 
 
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  Web Interface:
 http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchanget
ext_mode=lang=english
 To unsubscribe: mailto:[EMAIL PROTECTED]
 Exchange List admin:[EMAIL PROTECTED]



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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Andy David
Problem solved!

- Original Message - 
From: Erik Sojka [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:18 AM
Subject: RE: Users Cannot Log Into Mailboxes


They cannot log into the exchange servers via Outlook.

 -Original Message-
 From: Andy David [mailto:[EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:16 AM
 To: Exchange Discussions
 Subject: Re: Users Cannot Log Into Mailboxes


 Any commonality that you can see among those 60 users?

 - Original Message - 
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 9:45 AM
 Subject: Users Cannot Log Into Mailboxes


  all of a sudden this morning about 60 out of 400 cannot log into the
  exchange servers via Outlook.
 
  The set of folders could not be opened. You do not have
 permission to log
  on.
 
  NT 4 domain
  Windows 2000 sp 3
  Exchange 5.5 sp4
 
  all servers have operated fine for over 2 years no probs
  this started this morning
  have tried:
 
  new profile
  rebooting all dc's
  turning off nt auth in mail profile
  mapping the ipc$ to a mail server (says it doesnt exist but
 it is there)
  I dont see a named pipes binding as some articles suggest
 
  any other ideas
 
  Thanks!
 
  Chris
 
 
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 http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchanget
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 To unsubscribe: mailto:[EMAIL PROTECTED]
 Exchange List admin:[EMAIL PROTECTED]



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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Chris H
that is the puzzling part . . .

auth to different dc's
mail on different mail servers
different segments/switches on the network


- Original Message - 
From: Andy David [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:16 AM
Subject: Re: Users Cannot Log Into Mailboxes


 Any commonality that you can see among those 60 users?

 - Original Message - 
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 9:45 AM
 Subject: Users Cannot Log Into Mailboxes


  all of a sudden this morning about 60 out of 400 cannot log into the
  exchange servers via Outlook.
 
  The set of folders could not be opened. You do not have permission to
log
  on.
 
  NT 4 domain
  Windows 2000 sp 3
  Exchange 5.5 sp4
 
  all servers have operated fine for over 2 years no probs
  this started this morning
  have tried:
 
  new profile
  rebooting all dc's
  turning off nt auth in mail profile
  mapping the ipc$ to a mail server (says it doesnt exist but it is there)
  I dont see a named pipes binding as some articles suggest
 
  any other ideas
 
  Thanks!
 
  Chris
 
 
  _
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  Web Interface:

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RE: Users Cannot Log Into Mailboxes

2003-09-11 Thread Tony Hlabse
 This may seem too simple but can they resolve the email servers name. Also
try accessing via OWA is that ok. Everytime this comes up it is either a
network problem or DNS

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris H
Sent: Thursday, September 11, 2003 10:25 AM
To: Exchange Discussions

that is the puzzling part . . .

auth to different dc's
mail on different mail servers
different segments/switches on the network


- Original Message -
From: Andy David [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:16 AM
Subject: Re: Users Cannot Log Into Mailboxes


 Any commonality that you can see among those 60 users?

 - Original Message - 
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 9:45 AM
 Subject: Users Cannot Log Into Mailboxes


  all of a sudden this morning about 60 out of 400 cannot log into the
  exchange servers via Outlook.
 
  The set of folders could not be opened. You do not have permission to
log
  on.
 
  NT 4 domain
  Windows 2000 sp 3
  Exchange 5.5 sp4
 
  all servers have operated fine for over 2 years no probs
  this started this morning
  have tried:
 
  new profile
  rebooting all dc's
  turning off nt auth in mail profile
  mapping the ipc$ to a mail server (says it doesnt exist but it is there)
  I dont see a named pipes binding as some articles suggest
 
  any other ideas
 
  Thanks!
 
  Chris
 
 
  _
  List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
  Web Interface:

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=english
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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Chris H
yep. they can ping mail server . . . I will try the OWA

- Original Message - 
From: Tony Hlabse [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:34 AM
Subject: RE: Users Cannot Log Into Mailboxes


This may seem too simple but can they resolve the email servers name. Also
try accessing via OWA is that ok. Everytime this comes up it is either a
network problem or DNS

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris H
Sent: Thursday, September 11, 2003 10:25 AM
To: Exchange Discussions

that is the puzzling part . . .

auth to different dc's
mail on different mail servers
different segments/switches on the network


- Original Message -
From: Andy David [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:16 AM
Subject: Re: Users Cannot Log Into Mailboxes


 Any commonality that you can see among those 60 users?

 - Original Message - 
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 9:45 AM
 Subject: Users Cannot Log Into Mailboxes


  all of a sudden this morning about 60 out of 400 cannot log into the
  exchange servers via Outlook.
 
  The set of folders could not be opened. You do not have permission to
log
  on.
 
  NT 4 domain
  Windows 2000 sp 3
  Exchange 5.5 sp4
 
  all servers have operated fine for over 2 years no probs
  this started this morning
  have tried:
 
  new profile
  rebooting all dc's
  turning off nt auth in mail profile
  mapping the ipc$ to a mail server (says it doesnt exist but it is there)
  I dont see a named pipes binding as some articles suggest
 
  any other ideas
 
  Thanks!
 
  Chris
 
 
  _
  List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
  Web Interface:

http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=lang
=english
  To unsubscribe: mailto:[EMAIL PROTECTED]
  Exchange List admin:[EMAIL PROTECTED]
 


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RE: Users Cannot Log Into Mailboxes

2003-09-11 Thread Tony Hlabse
If ping works still try and put the IP address in the profile for the server
name. 


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris H
Sent: Thursday, September 11, 2003 10:34 AM
To: Exchange Discussions

yep. they can ping mail server . . . I will try the OWA

- Original Message -
From: Tony Hlabse [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:34 AM
Subject: RE: Users Cannot Log Into Mailboxes


This may seem too simple but can they resolve the email servers name. Also
try accessing via OWA is that ok. Everytime this comes up it is either a
network problem or DNS

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris H
Sent: Thursday, September 11, 2003 10:25 AM
To: Exchange Discussions

that is the puzzling part . . .

auth to different dc's
mail on different mail servers
different segments/switches on the network


- Original Message -
From: Andy David [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:16 AM
Subject: Re: Users Cannot Log Into Mailboxes


 Any commonality that you can see among those 60 users?

 - Original Message - 
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 9:45 AM
 Subject: Users Cannot Log Into Mailboxes


  all of a sudden this morning about 60 out of 400 cannot log into the
  exchange servers via Outlook.
 
  The set of folders could not be opened. You do not have permission to
log
  on.
 
  NT 4 domain
  Windows 2000 sp 3
  Exchange 5.5 sp4
 
  all servers have operated fine for over 2 years no probs
  this started this morning
  have tried:
 
  new profile
  rebooting all dc's
  turning off nt auth in mail profile
  mapping the ipc$ to a mail server (says it doesnt exist but it is there)
  I dont see a named pipes binding as some articles suggest
 
  any other ideas
 
  Thanks!
 
  Chris
 
 
  _
  List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
  Web Interface:

http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=lang
=english
  To unsubscribe: mailto:[EMAIL PROTECTED]
  Exchange List admin:[EMAIL PROTECTED]
 


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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Chris H
everyone has the same dns settings due to dhcp
would licensing give this error? I see nothing for either in the event logs
on the dc or exchange server


- Original Message - 
From: Tony Hlabse [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:34 AM
Subject: RE: Users Cannot Log Into Mailboxes


This may seem too simple but can they resolve the email servers name. Also
try accessing via OWA is that ok. Everytime this comes up it is either a
network problem or DNS

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris H
Sent: Thursday, September 11, 2003 10:25 AM
To: Exchange Discussions

that is the puzzling part . . .

auth to different dc's
mail on different mail servers
different segments/switches on the network


- Original Message -
From: Andy David [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:16 AM
Subject: Re: Users Cannot Log Into Mailboxes


 Any commonality that you can see among those 60 users?

 - Original Message - 
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 9:45 AM
 Subject: Users Cannot Log Into Mailboxes


  all of a sudden this morning about 60 out of 400 cannot log into the
  exchange servers via Outlook.
 
  The set of folders could not be opened. You do not have permission to
log
  on.
 
  NT 4 domain
  Windows 2000 sp 3
  Exchange 5.5 sp4
 
  all servers have operated fine for over 2 years no probs
  this started this morning
  have tried:
 
  new profile
  rebooting all dc's
  turning off nt auth in mail profile
  mapping the ipc$ to a mail server (says it doesnt exist but it is there)
  I dont see a named pipes binding as some articles suggest
 
  any other ideas
 
  Thanks!
 
  Chris
 
 
  _
  List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
  Web Interface:

http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=lang
=english
  To unsubscribe: mailto:[EMAIL PROTECTED]
  Exchange List admin:[EMAIL PROTECTED]
 


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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Chris H
cannot find inbox for same users via OWA

- Original Message - 
From: Tony Hlabse [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:34 AM
Subject: RE: Users Cannot Log Into Mailboxes


This may seem too simple but can they resolve the email servers name. Also
try accessing via OWA is that ok. Everytime this comes up it is either a
network problem or DNS

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris H
Sent: Thursday, September 11, 2003 10:25 AM
To: Exchange Discussions

that is the puzzling part . . .

auth to different dc's
mail on different mail servers
different segments/switches on the network


- Original Message -
From: Andy David [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:16 AM
Subject: Re: Users Cannot Log Into Mailboxes


 Any commonality that you can see among those 60 users?

 - Original Message - 
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 9:45 AM
 Subject: Users Cannot Log Into Mailboxes


  all of a sudden this morning about 60 out of 400 cannot log into the
  exchange servers via Outlook.
 
  The set of folders could not be opened. You do not have permission to
log
  on.
 
  NT 4 domain
  Windows 2000 sp 3
  Exchange 5.5 sp4
 
  all servers have operated fine for over 2 years no probs
  this started this morning
  have tried:
 
  new profile
  rebooting all dc's
  turning off nt auth in mail profile
  mapping the ipc$ to a mail server (says it doesnt exist but it is there)
  I dont see a named pipes binding as some articles suggest
 
  any other ideas
 
  Thanks!
 
  Chris
 
 
  _
  List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
  Web Interface:

http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=lang
=english
  To unsubscribe: mailto:[EMAIL PROTECTED]
  Exchange List admin:[EMAIL PROTECTED]
 


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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Tony Hlabse
My only other guess is multiple domains running on trusts that are fouled up

From: Chris H [EMAIL PROTECTED]
Reply-To: Exchange Discussions [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Subject: Re: Users Cannot Log Into Mailboxes
Date: Thu, 11 Sep 2003 10:37:06 -0400
everyone has the same dns settings due to dhcp
would licensing give this error? I see nothing for either in the event logs
on the dc or exchange server
- Original Message -
From: Tony Hlabse [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:34 AM
Subject: RE: Users Cannot Log Into Mailboxes
This may seem too simple but can they resolve the email servers name. Also
try accessing via OWA is that ok. Everytime this comes up it is either a
network problem or DNS
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris H
Sent: Thursday, September 11, 2003 10:25 AM
To: Exchange Discussions
that is the puzzling part . . .

auth to different dc's
mail on different mail servers
different segments/switches on the network
- Original Message -
From: Andy David [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:16 AM
Subject: Re: Users Cannot Log Into Mailboxes
 Any commonality that you can see among those 60 users?

 - Original Message -
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 9:45 AM
 Subject: Users Cannot Log Into Mailboxes


  all of a sudden this morning about 60 out of 400 cannot log into the
  exchange servers via Outlook.
 
  The set of folders could not be opened. You do not have permission to
log
  on.
 
  NT 4 domain
  Windows 2000 sp 3
  Exchange 5.5 sp4
 
  all servers have operated fine for over 2 years no probs
  this started this morning
  have tried:
 
  new profile
  rebooting all dc's
  turning off nt auth in mail profile
  mapping the ipc$ to a mail server (says it doesnt exist but it is 
there)
  I dont see a named pipes binding as some articles suggest
 
  any other ideas
 
  Thanks!
 
  Chris
 
 
  _
  List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
  Web Interface:

http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=lang
=english
  To unsubscribe: mailto:[EMAIL PROTECTED]
  Exchange List admin:[EMAIL PROTECTED]
 


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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Andy David
If you are running the Licensing Service, disable it.


- Original Message - 
From: Chris H [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:37 AM
Subject: Re: Users Cannot Log Into Mailboxes


 everyone has the same dns settings due to dhcp
 would licensing give this error? I see nothing for either in the event
logs
 on the dc or exchange server


 - Original Message - 
 From: Tony Hlabse [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:34 AM
 Subject: RE: Users Cannot Log Into Mailboxes


 This may seem too simple but can they resolve the email servers name. Also
 try accessing via OWA is that ok. Everytime this comes up it is either a
 network problem or DNS

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Chris H
 Sent: Thursday, September 11, 2003 10:25 AM
 To: Exchange Discussions

 that is the puzzling part . . .

 auth to different dc's
 mail on different mail servers
 different segments/switches on the network


 - Original Message -
 From: Andy David [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:16 AM
 Subject: Re: Users Cannot Log Into Mailboxes


  Any commonality that you can see among those 60 users?
 
  - Original Message - 
  From: Chris H [EMAIL PROTECTED]
  To: Exchange Discussions [EMAIL PROTECTED]
  Sent: Thursday, September 11, 2003 9:45 AM
  Subject: Users Cannot Log Into Mailboxes
 
 
   all of a sudden this morning about 60 out of 400 cannot log into the
   exchange servers via Outlook.
  
   The set of folders could not be opened. You do not have permission to
 log
   on.
  
   NT 4 domain
   Windows 2000 sp 3
   Exchange 5.5 sp4
  
   all servers have operated fine for over 2 years no probs
   this started this morning
   have tried:
  
   new profile
   rebooting all dc's
   turning off nt auth in mail profile
   mapping the ipc$ to a mail server (says it doesnt exist but it is
there)
   I dont see a named pipes binding as some articles suggest
  
   any other ideas
  
   Thanks!
  
   Chris
  
  
   _
   List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
   Web Interface:
 

http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=lang
 =english
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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Chris H
when we delete and then recreate the profile it resolves the mailbox with no
problems.


- Original Message - 
From: Tony Hlabse [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:37 AM
Subject: RE: Users Cannot Log Into Mailboxes


If ping works still try and put the IP address in the profile for the server
name.


-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris H
Sent: Thursday, September 11, 2003 10:34 AM
To: Exchange Discussions

yep. they can ping mail server . . . I will try the OWA

- Original Message -
From: Tony Hlabse [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:34 AM
Subject: RE: Users Cannot Log Into Mailboxes


This may seem too simple but can they resolve the email servers name. Also
try accessing via OWA is that ok. Everytime this comes up it is either a
network problem or DNS

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris H
Sent: Thursday, September 11, 2003 10:25 AM
To: Exchange Discussions

that is the puzzling part . . .

auth to different dc's
mail on different mail servers
different segments/switches on the network


- Original Message -
From: Andy David [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:16 AM
Subject: Re: Users Cannot Log Into Mailboxes


 Any commonality that you can see among those 60 users?

 - Original Message - 
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 9:45 AM
 Subject: Users Cannot Log Into Mailboxes


  all of a sudden this morning about 60 out of 400 cannot log into the
  exchange servers via Outlook.
 
  The set of folders could not be opened. You do not have permission to
log
  on.
 
  NT 4 domain
  Windows 2000 sp 3
  Exchange 5.5 sp4
 
  all servers have operated fine for over 2 years no probs
  this started this morning
  have tried:
 
  new profile
  rebooting all dc's
  turning off nt auth in mail profile
  mapping the ipc$ to a mail server (says it doesnt exist but it is there)
  I dont see a named pipes binding as some articles suggest
 
  any other ideas
 
  Thanks!
 
  Chris
 
 
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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Tony Hlabse
oh oh

From: Chris H [EMAIL PROTECTED]
Reply-To: Exchange Discussions [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Subject: Re: Users Cannot Log Into Mailboxes
Date: Thu, 11 Sep 2003 10:38:55 -0400
cannot find inbox for same users via OWA

- Original Message -
From: Tony Hlabse [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:34 AM
Subject: RE: Users Cannot Log Into Mailboxes
This may seem too simple but can they resolve the email servers name. Also
try accessing via OWA is that ok. Everytime this comes up it is either a
network problem or DNS
-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris H
Sent: Thursday, September 11, 2003 10:25 AM
To: Exchange Discussions
that is the puzzling part . . .

auth to different dc's
mail on different mail servers
different segments/switches on the network
- Original Message -
From: Andy David [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:16 AM
Subject: Re: Users Cannot Log Into Mailboxes
 Any commonality that you can see among those 60 users?

 - Original Message -
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 9:45 AM
 Subject: Users Cannot Log Into Mailboxes


  all of a sudden this morning about 60 out of 400 cannot log into the
  exchange servers via Outlook.
 
  The set of folders could not be opened. You do not have permission to
log
  on.
 
  NT 4 domain
  Windows 2000 sp 3
  Exchange 5.5 sp4
 
  all servers have operated fine for over 2 years no probs
  this started this morning
  have tried:
 
  new profile
  rebooting all dc's
  turning off nt auth in mail profile
  mapping the ipc$ to a mail server (says it doesnt exist but it is 
there)
  I dont see a named pipes binding as some articles suggest
 
  any other ideas
 
  Thanks!
 
  Chris
 
 
  _
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=english
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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Chris H
we do have a trust but all these users are in the same domain as the
exchange servers and primary accounts are theirs [the users] from this
domain as well. The other is just a resource domain . . .

- Original Message - 
From: Tony Hlabse [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:38 AM
Subject: Re: Users Cannot Log Into Mailboxes


 My only other guess is multiple domains running on trusts that are fouled
up


 From: Chris H [EMAIL PROTECTED]
 Reply-To: Exchange Discussions [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Subject: Re: Users Cannot Log Into Mailboxes
 Date: Thu, 11 Sep 2003 10:37:06 -0400

 everyone has the same dns settings due to dhcp
 would licensing give this error? I see nothing for either in the event
logs
 on the dc or exchange server


 - Original Message -
 From: Tony Hlabse [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:34 AM
 Subject: RE: Users Cannot Log Into Mailboxes


 This may seem too simple but can they resolve the email servers name. Also
 try accessing via OWA is that ok. Everytime this comes up it is either a
 network problem or DNS

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Chris H
 Sent: Thursday, September 11, 2003 10:25 AM
 To: Exchange Discussions

 that is the puzzling part . . .

 auth to different dc's
 mail on different mail servers
 different segments/switches on the network


 - Original Message -
 From: Andy David [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:16 AM
 Subject: Re: Users Cannot Log Into Mailboxes


   Any commonality that you can see among those 60 users?
  
   - Original Message -
   From: Chris H [EMAIL PROTECTED]
   To: Exchange Discussions [EMAIL PROTECTED]
   Sent: Thursday, September 11, 2003 9:45 AM
   Subject: Users Cannot Log Into Mailboxes
  
  
all of a sudden this morning about 60 out of 400 cannot log into the
exchange servers via Outlook.
   
The set of folders could not be opened. You do not have permission to
 log
on.
   
NT 4 domain
Windows 2000 sp 3
Exchange 5.5 sp4
   
all servers have operated fine for over 2 years no probs
this started this morning
have tried:
   
new profile
rebooting all dc's
turning off nt auth in mail profile
mapping the ipc$ to a mail server (says it doesnt exist but it is
 there)
I dont see a named pipes binding as some articles suggest
   
any other ideas
   
Thanks!
   
Chris
   
   
_
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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Chris H
all are per seat
let me try that

- Original Message - 
From: Andy David [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:38 AM
Subject: Re: Users Cannot Log Into Mailboxes


 If you are running the Licensing Service, disable it.


 - Original Message - 
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:37 AM
 Subject: Re: Users Cannot Log Into Mailboxes


  everyone has the same dns settings due to dhcp
  would licensing give this error? I see nothing for either in the event
 logs
  on the dc or exchange server
 
 
  - Original Message - 
  From: Tony Hlabse [EMAIL PROTECTED]
  To: Exchange Discussions [EMAIL PROTECTED]
  Sent: Thursday, September 11, 2003 10:34 AM
  Subject: RE: Users Cannot Log Into Mailboxes
 
 
  This may seem too simple but can they resolve the email servers name.
Also
  try accessing via OWA is that ok. Everytime this comes up it is either a
  network problem or DNS
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] On Behalf Of Chris H
  Sent: Thursday, September 11, 2003 10:25 AM
  To: Exchange Discussions
 
  that is the puzzling part . . .
 
  auth to different dc's
  mail on different mail servers
  different segments/switches on the network
 
 
  - Original Message -
  From: Andy David [EMAIL PROTECTED]
  To: Exchange Discussions [EMAIL PROTECTED]
  Sent: Thursday, September 11, 2003 10:16 AM
  Subject: Re: Users Cannot Log Into Mailboxes
 
 
   Any commonality that you can see among those 60 users?
  
   - Original Message - 
   From: Chris H [EMAIL PROTECTED]
   To: Exchange Discussions [EMAIL PROTECTED]
   Sent: Thursday, September 11, 2003 9:45 AM
   Subject: Users Cannot Log Into Mailboxes
  
  
all of a sudden this morning about 60 out of 400 cannot log into the
exchange servers via Outlook.
   
The set of folders could not be opened. You do not have permission
to
  log
on.
   
NT 4 domain
Windows 2000 sp 3
Exchange 5.5 sp4
   
all servers have operated fine for over 2 years no probs
this started this morning
have tried:
   
new profile
rebooting all dc's
turning off nt auth in mail profile
mapping the ipc$ to a mail server (says it doesnt exist but it is
 there)
I dont see a named pipes binding as some articles suggest
   
any other ideas
   
Thanks!
   
Chris
   
   
_
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RE: Users Cannot Log Into Mailboxes

2003-09-11 Thread Fyodorov, Andrey
What if you run OWA on a different PC and try to log in as the user
whose mailbox cannot be found?

Sincerely,

Andrey Fyodorov
Systems Engineer
Messaging and Collaboration
Spherion


-Original Message-
From: Chris H [mailto:[EMAIL PROTECTED] 
Sent: Thursday, September 11, 2003 10:39 AM
To: Exchange Discussions
Subject: Re: Users Cannot Log Into Mailboxes

cannot find inbox for same users via OWA

- Original Message - 
From: Tony Hlabse [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:34 AM
Subject: RE: Users Cannot Log Into Mailboxes


This may seem too simple but can they resolve the email servers name.
Also
try accessing via OWA is that ok. Everytime this comes up it is either a
network problem or DNS

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris H
Sent: Thursday, September 11, 2003 10:25 AM
To: Exchange Discussions

that is the puzzling part . . .

auth to different dc's
mail on different mail servers
different segments/switches on the network


- Original Message -
From: Andy David [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:16 AM
Subject: Re: Users Cannot Log Into Mailboxes


 Any commonality that you can see among those 60 users?

 - Original Message - 
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 9:45 AM
 Subject: Users Cannot Log Into Mailboxes


  all of a sudden this morning about 60 out of 400 cannot log into the
  exchange servers via Outlook.
 
  The set of folders could not be opened. You do not have permission
to
log
  on.
 
  NT 4 domain
  Windows 2000 sp 3
  Exchange 5.5 sp4
 
  all servers have operated fine for over 2 years no probs
  this started this morning
  have tried:
 
  new profile
  rebooting all dc's
  turning off nt auth in mail profile
  mapping the ipc$ to a mail server (says it doesnt exist but it is
there)
  I dont see a named pipes binding as some articles suggest
 
  any other ideas
 
  Thanks!
 
  Chris
 
 
  _
  List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
  Web Interface:

http://intm-dl.sparklist.com/cgi-bin/lyris.pl?enter=exchangetext_mode=;
lang
=english
  To unsubscribe: mailto:[EMAIL PROTECTED]
  Exchange List admin:[EMAIL PROTECTED]
 


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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Chris H
no dice

- Original Message - 
From: Andy David [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:38 AM
Subject: Re: Users Cannot Log Into Mailboxes


 If you are running the Licensing Service, disable it.


 - Original Message - 
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:37 AM
 Subject: Re: Users Cannot Log Into Mailboxes


  everyone has the same dns settings due to dhcp
  would licensing give this error? I see nothing for either in the event
 logs
  on the dc or exchange server
 
 
  - Original Message - 
  From: Tony Hlabse [EMAIL PROTECTED]
  To: Exchange Discussions [EMAIL PROTECTED]
  Sent: Thursday, September 11, 2003 10:34 AM
  Subject: RE: Users Cannot Log Into Mailboxes
 
 
  This may seem too simple but can they resolve the email servers name.
Also
  try accessing via OWA is that ok. Everytime this comes up it is either a
  network problem or DNS
 
  -Original Message-
  From: [EMAIL PROTECTED]
  [mailto:[EMAIL PROTECTED] On Behalf Of Chris H
  Sent: Thursday, September 11, 2003 10:25 AM
  To: Exchange Discussions
 
  that is the puzzling part . . .
 
  auth to different dc's
  mail on different mail servers
  different segments/switches on the network
 
 
  - Original Message -
  From: Andy David [EMAIL PROTECTED]
  To: Exchange Discussions [EMAIL PROTECTED]
  Sent: Thursday, September 11, 2003 10:16 AM
  Subject: Re: Users Cannot Log Into Mailboxes
 
 
   Any commonality that you can see among those 60 users?
  
   - Original Message - 
   From: Chris H [EMAIL PROTECTED]
   To: Exchange Discussions [EMAIL PROTECTED]
   Sent: Thursday, September 11, 2003 9:45 AM
   Subject: Users Cannot Log Into Mailboxes
  
  
all of a sudden this morning about 60 out of 400 cannot log into the
exchange servers via Outlook.
   
The set of folders could not be opened. You do not have permission
to
  log
on.
   
NT 4 domain
Windows 2000 sp 3
Exchange 5.5 sp4
   
all servers have operated fine for over 2 years no probs
this started this morning
have tried:
   
new profile
rebooting all dc's
turning off nt auth in mail profile
mapping the ipc$ to a mail server (says it doesnt exist but it is
 there)
I dont see a named pipes binding as some articles suggest
   
any other ideas
   
Thanks!
   
Chris
   
   
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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Chris H
same result

- Original Message - 
From: Fyodorov, Andrey [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:41 AM
Subject: RE: Users Cannot Log Into Mailboxes


What if you run OWA on a different PC and try to log in as the user
whose mailbox cannot be found?

Sincerely,

Andrey Fyodorov
Systems Engineer
Messaging and Collaboration
Spherion


-Original Message-
From: Chris H [mailto:[EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:39 AM
To: Exchange Discussions
Subject: Re: Users Cannot Log Into Mailboxes

cannot find inbox for same users via OWA

- Original Message - 
From: Tony Hlabse [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:34 AM
Subject: RE: Users Cannot Log Into Mailboxes


This may seem too simple but can they resolve the email servers name.
Also
try accessing via OWA is that ok. Everytime this comes up it is either a
network problem or DNS

-Original Message-
From: [EMAIL PROTECTED]
[mailto:[EMAIL PROTECTED] On Behalf Of Chris H
Sent: Thursday, September 11, 2003 10:25 AM
To: Exchange Discussions

that is the puzzling part . . .

auth to different dc's
mail on different mail servers
different segments/switches on the network


- Original Message -
From: Andy David [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:16 AM
Subject: Re: Users Cannot Log Into Mailboxes


 Any commonality that you can see among those 60 users?

 - Original Message - 
 From: Chris H [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 9:45 AM
 Subject: Users Cannot Log Into Mailboxes


  all of a sudden this morning about 60 out of 400 cannot log into the
  exchange servers via Outlook.
 
  The set of folders could not be opened. You do not have permission
to
log
  on.
 
  NT 4 domain
  Windows 2000 sp 3
  Exchange 5.5 sp4
 
  all servers have operated fine for over 2 years no probs
  this started this morning
  have tried:
 
  new profile
  rebooting all dc's
  turning off nt auth in mail profile
  mapping the ipc$ to a mail server (says it doesnt exist but it is
there)
  I dont see a named pipes binding as some articles suggest
 
  any other ideas
 
  Thanks!
 
  Chris
 
 
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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Andy David
So nothing was changed on the servers?
Was anything changed on those workstations?

- Original Message - 
From: Chris H [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:38 AM
Subject: Re: Users Cannot Log Into Mailboxes


 cannot find inbox for same users via OWA

 - Original Message - 
 From: Tony Hlabse [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:34 AM
 Subject: RE: Users Cannot Log Into Mailboxes


 This may seem too simple but can they resolve the email servers name. Also
 try accessing via OWA is that ok. Everytime this comes up it is either a
 network problem or DNS

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Chris H
 Sent: Thursday, September 11, 2003 10:25 AM
 To: Exchange Discussions

 that is the puzzling part . . .

 auth to different dc's
 mail on different mail servers
 different segments/switches on the network


 - Original Message -
 From: Andy David [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:16 AM
 Subject: Re: Users Cannot Log Into Mailboxes


  Any commonality that you can see among those 60 users?
 
  - Original Message - 
  From: Chris H [EMAIL PROTECTED]
  To: Exchange Discussions [EMAIL PROTECTED]
  Sent: Thursday, September 11, 2003 9:45 AM
  Subject: Users Cannot Log Into Mailboxes
 
 
   all of a sudden this morning about 60 out of 400 cannot log into the
   exchange servers via Outlook.
  
   The set of folders could not be opened. You do not have permission to
 log
   on.
  
   NT 4 domain
   Windows 2000 sp 3
   Exchange 5.5 sp4
  
   all servers have operated fine for over 2 years no probs
   this started this morning
   have tried:
  
   new profile
   rebooting all dc's
   turning off nt auth in mail profile
   mapping the ipc$ to a mail server (says it doesnt exist but it is
there)
   I dont see a named pipes binding as some articles suggest
  
   any other ideas
  
   Thanks!
  
   Chris
  
  
   _
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 =english
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Re: Users Cannot Log Into Mailboxes

2003-09-11 Thread Tony Hlabse
There has to be something logging when attempting to login to the mailbox. 
Did you look hard at the logs?

From: Andy David [EMAIL PROTECTED]
Reply-To: Exchange Discussions [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Subject: Re: Users Cannot Log Into Mailboxes
Date: Thu, 11 Sep 2003 10:56:04 -0400
So nothing was changed on the servers?
Was anything changed on those workstations?
- Original Message -
From: Chris H [EMAIL PROTECTED]
To: Exchange Discussions [EMAIL PROTECTED]
Sent: Thursday, September 11, 2003 10:38 AM
Subject: Re: Users Cannot Log Into Mailboxes
 cannot find inbox for same users via OWA

 - Original Message -
 From: Tony Hlabse [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:34 AM
 Subject: RE: Users Cannot Log Into Mailboxes


 This may seem too simple but can they resolve the email servers name. 
Also
 try accessing via OWA is that ok. Everytime this comes up it is either a
 network problem or DNS

 -Original Message-
 From: [EMAIL PROTECTED]
 [mailto:[EMAIL PROTECTED] On Behalf Of Chris H
 Sent: Thursday, September 11, 2003 10:25 AM
 To: Exchange Discussions

 that is the puzzling part . . .

 auth to different dc's
 mail on different mail servers
 different segments/switches on the network


 - Original Message -
 From: Andy David [EMAIL PROTECTED]
 To: Exchange Discussions [EMAIL PROTECTED]
 Sent: Thursday, September 11, 2003 10:16 AM
 Subject: Re: Users Cannot Log Into Mailboxes


  Any commonality that you can see among those 60 users?
 
  - Original Message -
  From: Chris H [EMAIL PROTECTED]
  To: Exchange Discussions [EMAIL PROTECTED]
  Sent: Thursday, September 11, 2003 9:45 AM
  Subject: Users Cannot Log Into Mailboxes
 
 
   all of a sudden this morning about 60 out of 400 cannot log into the
   exchange servers via Outlook.
  
   The set of folders could not be opened. You do not have permission to
 log
   on.
  
   NT 4 domain
   Windows 2000 sp 3
   Exchange 5.5 sp4
  
   all servers have operated fine for over 2 years no probs
   this started this morning
   have tried:
  
   new profile
   rebooting all dc's
   turning off nt auth in mail profile
   mapping the ipc$ to a mail server (says it doesnt exist but it is
there)
   I dont see a named pipes binding as some articles suggest
  
   any other ideas
  
   Thanks!
  
   Chris
  
  
   _
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