Scanmail Problem
hi all, we are having trouble getting scanmail emanager (spam blocker) to work. It seemed to install ok, but doesn't do any spam-blocking. the manual says to check that 'contscan.exe' and 'cm_smex.exe' are running as NT processes - well, they're not, and if we restart the services nothing changes. Meanwhile, the virus scanning is working fine. has anyone had any similar issues? trend tech support is a joke regards, dan. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: Scanmail Problem
In order to use eManager you have to be running Realtime Scan in Mapi mode. It works great for us. Annette Lewis-Capers Charles Schwab Technology Innovation 415.667.9165 mailto:[EMAIL PROTECTED] WARNING: All email sent to this address will be received by the Charles Schwab. Corporate Email System and is subject to archival and review by someone other than the recipient. -Original Message- From: Atkinson, Daniel [mailto:[EMAIL PROTECTED]] Sent: Tuesday, September 18, 2001 7:57 AM To: Exchange Discussions Subject: Scanmail Problem hi all, we are having trouble getting scanmail emanager (spam blocker) to work. It seemed to install ok, but doesn't do any spam-blocking. the manual says to check that 'contscan.exe' and 'cm_smex.exe' are running as NT processes - well, they're not, and if we restart the services nothing changes. Meanwhile, the virus scanning is working fine. has anyone had any similar issues? trend tech support is a joke regards, dan. _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: ScanMail Problem
Why don't you configure it with the scanmail management console? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 8:37 AM To: Exchange Discussions Subject: RE: ScanMail Problem I have internet connection, we definitely don't have a slow connection (t3). I tried downloading the pattern file stopped all the services and placed it in the C:\program files\trend\patterns. Started all the services and it did not recognize the new pattern file. Did I do something wrong? or miss a step? Thanks, John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: Monteleone-Haught Matt - Millville [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:14 AM To: Exchange Discussions Subject: RE: ScanMail Problem Slow internet connection, NO internet connection. Munged pattern file.. Can you download the pattern file and manually update your server? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:17 AM To: Exchange Discussions Subject: ScanMail Problem The ScanMail that I'm running won't download the latest pattern files, scan engine etc from the internet. It will just timeout. What would stop that function from working? Thanks, John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: ScanMail Problem
I have tried to configure it to update from the ScanMail site. But when I hit Update Now it just sits and times out. It use to work...all of a sudden it just stopped updating. John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: Hunter, Lori [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:40 AM To: Exchange Discussions Subject: RE: ScanMail Problem Why don't you configure it with the scanmail management console? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 8:37 AM To: Exchange Discussions Subject: RE: ScanMail Problem I have internet connection, we definitely don't have a slow connection (t3). I tried downloading the pattern file stopped all the services and placed it in the C:\program files\trend\patterns. Started all the services and it did not recognize the new pattern file. Did I do something wrong? or miss a step? Thanks, John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: Monteleone-Haught Matt - Millville [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:14 AM To: Exchange Discussions Subject: RE: ScanMail Problem Slow internet connection, NO internet connection. Munged pattern file.. Can you download the pattern file and manually update your server? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:17 AM To: Exchange Discussions Subject: ScanMail Problem The ScanMail that I'm running won't download the latest pattern files, scan engine etc from the internet. It will just timeout. What would stop that function from working? Thanks, John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: ScanMail Problem
You go through a proxy? What account is running scanmail - did the password change? Anything in the application event log? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 8:44 AM To: Exchange Discussions Subject: RE: ScanMail Problem I have tried to configure it to update from the ScanMail site. But when I hit Update Now it just sits and times out. It use to work...all of a sudden it just stopped updating. John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: Hunter, Lori [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:40 AM To: Exchange Discussions Subject: RE: ScanMail Problem Why don't you configure it with the scanmail management console? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 8:37 AM To: Exchange Discussions Subject: RE: ScanMail Problem I have internet connection, we definitely don't have a slow connection (t3). I tried downloading the pattern file stopped all the services and placed it in the C:\program files\trend\patterns. Started all the services and it did not recognize the new pattern file. Did I do something wrong? or miss a step? Thanks, John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: Monteleone-Haught Matt - Millville [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:14 AM To: Exchange Discussions Subject: RE: ScanMail Problem Slow internet connection, NO internet connection. Munged pattern file.. Can you download the pattern file and manually update your server? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:17 AM To: Exchange Discussions Subject: ScanMail Problem The ScanMail that I'm running won't download the latest pattern files, scan engine etc from the internet. It will just timeout. What would stop that function from working? Thanks, John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED]
RE: ScanMail Problem
I also have exactly similar situation. It used to work before. But now I only see the message generic HTTP failure. I even checked the trend site and there it is suggested to download a test file, server.ini. IF that succeeds, they say there is no problem with the conection. I could download it. But still it is not working. Currently I am downlaoding it manually and updating. Anil -Original Message- From: Hunter, Lori [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 3:49 PM To: Exchange Discussions Subject: RE: ScanMail Problem You go through a proxy? What account is running scanmail - did the password change? Anything in the application event log? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 8:44 AM To: Exchange Discussions Subject: RE: ScanMail Problem I have tried to configure it to update from the ScanMail site. But when I hit Update Now it just sits and times out. It use to work...all of a sudden it just stopped updating. John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: Hunter, Lori [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:40 AM To: Exchange Discussions Subject: RE: ScanMail Problem Why don't you configure it with the scanmail management console? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 8:37 AM To: Exchange Discussions Subject: RE: ScanMail Problem I have internet connection, we definitely don't have a slow connection (t3). I tried downloading the pattern file stopped all the services and placed it in the C:\program files\trend\patterns. Started all the services and it did not recognize the new pattern file. Did I do something wrong? or miss a step? Thanks, John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: Monteleone-Haught Matt - Millville [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:14 AM To: Exchange Discussions Subject: RE: ScanMail Problem Slow internet connection, NO internet connection. Munged pattern file.. Can you download the pattern file and manually update your server? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:17 AM To: Exchange Discussions Subject: ScanMail Problem The ScanMail that I'm running won't download the latest pattern files, scan engine etc from the internet. It will just timeout. What would stop that function from working? Thanks, John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] The information contained in this email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorized. If you are not the intended recipient, any form of disclosure, production, distribution or any action taken or refrained from in reliance on it, is prohibited and may be unlawful. Please notify the sender immediately. The content of the email
RE: ScanMail Problem
If you changed the password in user manager but did not also update the password in the services applet on the machine I would expect it to fail. -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 8:54 AM To: Exchange Discussions Subject: RE: ScanMail Problem I did change the password. Would that effect would changing the password have on downloading pattern files? The account that is running scanmail has Act as part of the OS and log on as a service and has admin rights to Exchange. Thanks, John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: Hunter, Lori [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:49 AM To: Exchange Discussions Subject: RE: ScanMail Problem You go through a proxy? What account is running scanmail - did the password change? Anything in the application event log? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 8:44 AM To: Exchange Discussions Subject: RE: ScanMail Problem I have tried to configure it to update from the ScanMail site. But when I hit Update Now it just sits and times out. It use to work...all of a sudden it just stopped updating. John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: Hunter, Lori [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:40 AM To: Exchange Discussions Subject: RE: ScanMail Problem Why don't you configure it with the scanmail management console? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 8:37 AM To: Exchange Discussions Subject: RE: ScanMail Problem I have internet connection, we definitely don't have a slow connection (t3). I tried downloading the pattern file stopped all the services and placed it in the C:\program files\trend\patterns. Started all the services and it did not recognize the new pattern file. Did I do something wrong? or miss a step? Thanks, John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: Monteleone-Haught Matt - Millville [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:14 AM To: Exchange Discussions Subject: RE: ScanMail Problem Slow internet connection, NO internet connection. Munged pattern file.. Can you download the pattern file and manually update your server? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:17 AM To: Exchange Discussions Subject: ScanMail Problem The ScanMail that I'm running won't download the latest pattern files, scan engine etc from the internet. It will just timeout. What would stop that function from working? Thanks, John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm
RE: ScanMail Problem
I updated the passwords on both. Any other suggestions? Changing the password is the only modification. If I updated both the NT Account and the services. What could of possibly changed that wouldn't allow downloading pattern files to work? Thank you, John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: Hunter, Lori [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 10:00 AM To: Exchange Discussions Subject: RE: ScanMail Problem If you changed the password in user manager but did not also update the password in the services applet on the machine I would expect it to fail. -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 8:54 AM To: Exchange Discussions Subject: RE: ScanMail Problem I did change the password. Would that effect would changing the password have on downloading pattern files? The account that is running scanmail has Act as part of the OS and log on as a service and has admin rights to Exchange. Thanks, John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: Hunter, Lori [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:49 AM To: Exchange Discussions Subject: RE: ScanMail Problem You go through a proxy? What account is running scanmail - did the password change? Anything in the application event log? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 8:44 AM To: Exchange Discussions Subject: RE: ScanMail Problem I have tried to configure it to update from the ScanMail site. But when I hit Update Now it just sits and times out. It use to work...all of a sudden it just stopped updating. John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: Hunter, Lori [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:40 AM To: Exchange Discussions Subject: RE: ScanMail Problem Why don't you configure it with the scanmail management console? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 8:37 AM To: Exchange Discussions Subject: RE: ScanMail Problem I have internet connection, we definitely don't have a slow connection (t3). I tried downloading the pattern file stopped all the services and placed it in the C:\program files\trend\patterns. Started all the services and it did not recognize the new pattern file. Did I do something wrong? or miss a step? Thanks, John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] mailto:[EMAIL PROTECTED] -Original Message- From: Monteleone-Haught Matt - Millville [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:14 AM To: Exchange Discussions Subject: RE: ScanMail Problem Slow internet connection, NO internet connection. Munged pattern file.. Can you download the pattern file and manually update your server? -Original Message- From: Bowles, John L. [mailto:[EMAIL PROTECTED]] Sent: Friday, August 17, 2001 9:17 AM To: Exchange Discussions Subject: ScanMail Problem The ScanMail that I'm running won't download the latest pattern files, scan engine etc from the internet. It will just timeout. What would stop that function from working? Thanks, John Bowles Exchange Administrator NT Server Workstation Team Celera Genomics [EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives: http://www.swynk.com/sitesearch/search.asp To unsubscribe: mailto:[EMAIL PROTECTED] Exchange List admin:[EMAIL PROTECTED] _ List posting FAQ: http://www.swinc.com/resource/exch_faq.htm Archives
