RE: Sporadic Email Problem

2003-11-07 Thread Alex Alborzfard
We have 2 domains: my mail server hosts the visionics domain and the other
one (PS08) the Identix's.
Any email sent to my user's Identix addresses get forwarded by PS08 to my
mail server.

--Alex 

-Original Message-
From: Paul Hutchings [mailto:[EMAIL PROTECTED] 
Sent: Thursday, November 06, 2003 12:45 PM
To: Exchange Discussions
Subject: RE: Sporadic Email Problem


Whose server is identixps08.identix.com?  It doesn't resolve to anything in
DNS using several online lookup tools and it doesn't appear as an MX record
for visionics.com.

regards,
Paul

 -Original Message-
 From: Alex Alborzfard [mailto:[EMAIL PROTECTED]
 Sent: 06 November 2003 17:26
 To: Exchange Discussions
 Subject: Sporadic Email Problem
 
 
 From time to time users cannot receive emails from outside. The 
 messages bounce with the SMTP 550 relaying error message. The server 
 is up and all the services are running fine. Below is a copy of one 
 message sent from Yahoo:
 
 +++
 Message/delivery-status
 
 Reporting-MTA: dns;identixps08.identix.com
 Received-From-MTA: dns;web20303.mail.yahoo.com
 Arrival-Date: Thu, 6 Nov 2003 11:28:29 -0500
 
 Final-Recipient: rfc822;[EMAIL PROTECTED]
 Action: failed
 Status: 5.5.0
 Diagnostic-Code: smtp;550 [EMAIL PROTECTED]...
 Relaying denied
 X-Display-Name: John Smith
 +
 
 EX 5.5, SP4 on NT 4 SP6a
 
 There is not much free space to turn SMTP logging on. What
 could be the
 possible culprits?
 
 Thanks
 
 --Alex
 
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RE: Sporadic Email Problem

2003-11-07 Thread Alex Alborzfard
That's what I had suspected too. Now I have also noticed that the spam load
has increased tremendously
and that kind of coincides with these kind of problems. Every day I have to
go to IMS's Queue 
and delte blank originator emails manually.

Does that mean the server gets so overloaded that it cannot handle anymore
SMTP requests, so it rejects the emails
and it bounces the message or it just goes to the next MX record server that
is not available and that one rejects the emails? How can I find out which
server is bouncing the emails?

As for the lowest cost server, I thought that was always the case. So does
it depends on the DNS server's cache 
that the sending mail server is using?

Thanks

--Alex

-Original Message-
From: Martin Blackstone [mailto:[EMAIL PROTECTED] 
Sent: Thursday, November 06, 2003 12:43 PM
To: Exchange Discussions
Subject: RE: Sporadic Email Problem


It looks like you have 6 different MX records. Verify that each one can
receive email for that domain. You may have one that's messed up and is
rejecting. 
Remember, just because one has the lowest cost, doesn't mean its always
going to receive the mail.

-Original Message-
From: Alex Alborzfard [mailto:[EMAIL PROTECTED] 
Sent: Thursday, November 06, 2003 9:26 AM
To: Exchange Discussions
Subject: Sporadic Email Problem

From time to time users cannot receive emails from outside.
The messages bounce with the SMTP 550 relaying error message. The server is
up and all the services are running fine. Below is a copy of one message
sent from Yahoo:

+++
Message/delivery-status  

Reporting-MTA: dns;identixps08.identix.com
Received-From-MTA: dns;web20303.mail.yahoo.com
Arrival-Date: Thu, 6 Nov 2003 11:28:29 -0500

Final-Recipient: rfc822;[EMAIL PROTECTED]
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550 [EMAIL PROTECTED]... Relaying denied
X-Display-Name: John Smith
+

EX 5.5, SP4 on NT 4 SP6a

There is not much free space to turn SMTP logging on. What could be the
possible culprits?

Thanks

--Alex

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Sporadic Email Problem

2003-11-06 Thread Alex Alborzfard
From time to time users cannot receive emails from outside.
The messages bounce with the SMTP 550 relaying error message.
The server is up and all the services are running fine.
Below is a copy of one message sent from Yahoo:

+++
Message/delivery-status  

Reporting-MTA: dns;identixps08.identix.com
Received-From-MTA: dns;web20303.mail.yahoo.com
Arrival-Date: Thu, 6 Nov 2003 11:28:29 -0500

Final-Recipient: rfc822;[EMAIL PROTECTED]
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550 [EMAIL PROTECTED]... Relaying denied
X-Display-Name: John Smith
+

EX 5.5, SP4 on NT 4 SP6a

There is not much free space to turn SMTP logging on. What could be the
possible culprits?

Thanks

--Alex

_
List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
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RE: Sporadic Email Problem

2003-11-06 Thread Paul Hutchings
Whose server is identixps08.identix.com?  It doesn't resolve to anything in
DNS using several online lookup tools and it doesn't appear as an MX record
for visionics.com.

regards,
Paul

 -Original Message-
 From: Alex Alborzfard [mailto:[EMAIL PROTECTED]
 Sent: 06 November 2003 17:26
 To: Exchange Discussions
 Subject: Sporadic Email Problem
 
 
 From time to time users cannot receive emails from outside.
 The messages bounce with the SMTP 550 relaying error message.
 The server is up and all the services are running fine.
 Below is a copy of one message sent from Yahoo:
 
 +++
 Message/delivery-status  
 
 Reporting-MTA: dns;identixps08.identix.com
 Received-From-MTA: dns;web20303.mail.yahoo.com
 Arrival-Date: Thu, 6 Nov 2003 11:28:29 -0500
 
 Final-Recipient: rfc822;[EMAIL PROTECTED]
 Action: failed
 Status: 5.5.0
 Diagnostic-Code: smtp;550 [EMAIL PROTECTED]... 
 Relaying denied
 X-Display-Name: John Smith
 +
 
 EX 5.5, SP4 on NT 4 SP6a
 
 There is not much free space to turn SMTP logging on. What 
 could be the
 possible culprits?
 
 Thanks
 
 --Alex
 
 _
 List posting FAQ:   http://www.swinc.com/resource/exch_faq.htm
 Web Interface: 
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RE: Sporadic Email Problem

2003-11-06 Thread Martin Blackstone
It looks like you have 6 different MX records. Verify that each one can
receive email for that domain. You may have one that's messed up and is
rejecting. 
Remember, just because one has the lowest cost, doesn't mean its always
going to receive the mail.

-Original Message-
From: Alex Alborzfard [mailto:[EMAIL PROTECTED] 
Sent: Thursday, November 06, 2003 9:26 AM
To: Exchange Discussions
Subject: Sporadic Email Problem

From time to time users cannot receive emails from outside.
The messages bounce with the SMTP 550 relaying error message.
The server is up and all the services are running fine.
Below is a copy of one message sent from Yahoo:

+++
Message/delivery-status  

Reporting-MTA: dns;identixps08.identix.com
Received-From-MTA: dns;web20303.mail.yahoo.com
Arrival-Date: Thu, 6 Nov 2003 11:28:29 -0500

Final-Recipient: rfc822;[EMAIL PROTECTED]
Action: failed
Status: 5.5.0
Diagnostic-Code: smtp;550 [EMAIL PROTECTED]... Relaying denied
X-Display-Name: John Smith
+

EX 5.5, SP4 on NT 4 SP6a

There is not much free space to turn SMTP logging on. What could be the
possible culprits?

Thanks

--Alex

_
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