I forgot to mention that I mean this for everyone, not just Ong.  It's a useful tool and even just thinking through the steps can help.

Barb Moermond <[EMAIL PROTECTED]> wrote:

What I'm sensing through all this is much more a failure to interpret the appropriate feeling/intent behind the text than deliberate fight-picking.  We've had the latter here, several years ago, and there is a difference.  One of the major problems with this medium is that there are a myriad of communication clues that are not available: tone of voice, facial _expression_, body language etc.  I personally have found that the best way to communicate that there's confusion is to reflect back what you think you heard/understood from the message.  "I'm hearing you say x, is that what you meant?"  Unfortunately, all too frequently what we mean to say is NOT how it comes across - especially with people who don't know each other well and in this stark setting.  I find that approach helpful with my husband  with face-to-face verbal communication; he will say something a! ! nd I will question it and he's able to say no no, that's not what I meant and I end up saying that that's what came across, no matter what the intention was initially leaving his mouth, that's what hit my ears.

Anyhoo, that's my 2 cents.



Barb+Smoky the House Puma+El Bandito Malito

"My cat the clown: paying no mind to whom he should impress. Merely living his life, doing what pleases him, and making me smile."
- Anonymous


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Barb+Smoky the House Puma+El Bandito Malito

"My cat the clown: paying no mind to whom he should impress. Merely living his life, doing what pleases him, and making me smile."
- Anonymous


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